Optymyze vs Xactly Incent | TrustRadius

What users are saying about

Score 7 out of 10

Based on 3 reviews and ratings

Score 8.2 out of 10

Based on 187 reviews and ratings

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Pros

Incentive Compensation - It is able to calculate complex plans with complex sales crediting rules
Quota Setting / Management - It provides the ability to properly tie quotas to performance and provide the visibility at the lowest level all the way through to executive leadership.

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Jeremy Ginsberg

Director, Sales Compensation & Deployment

Ricoh USA, Inc.Business Supplies and Equipment, 10,001+ employees

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Xactly calculates commssions accurately and allows our customers (sales employees) an opportunity to track their performance and help them see where there may be opportunities.
Xactly provides unique analytics reports that allow us to see how a particular product is performing and where there are opportunities or whitespace we can target.

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Verified User

Employee in Other

Automotive Company, 10,001+ employees

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Cons

The front-end reporting functions were supported by a third-party platform at the time. It made it challenging to create reports on your own and relied on Optymyze to provide that type of work.
The ability to map territories with similar function to a ZS Associates Territory Designer. Allowing to lasso areas and create "what-ifs"

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Jeremy Ginsberg

Director, Sales Compensation & Deployment

Ricoh USA, Inc.Business Supplies and Equipment, 10,001+ employees

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Beginning of year quota creation would be a great improvement if they could figure out how to make this easy. Being able to copy quotas that are used for products, weightings, sliding scales, etc from one year to the next would save me hours of work at the beginning of each year. Although it only takes a minute to create each one I have over 200 unique quota names I must create before uploading my actual quotas.

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Sales Performance Manager

GrifolsPharmaceuticals, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

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Xactly Incent 8.7

Based on 31 answers

Our company is totally invested in Xactly with close to 2000 reps being paid out of it. We have 3 instances and there is no other method to calculate commissions. I feel the cost (although I do not know the amount) is also very competitive for the benefits.

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Sales Commission Manager

Level 3 CommunicationsTelecommunications, 10,001+ employees

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Usability

No score

No answers yet

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Xactly Incent 7.4

Based on 11 answers

I've migrated several business units to Xactly. I've trained several sales team on Incent. I've trained several new comp admins on Incent. Generally, everyone picks up on the system with a short learning curve. As noted previously, I can calculate any component with any calculation in Incent. It has increased our accuracy and improved our communication with our sales team.

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Matthew Greve, MBA

Sales & Compensation Manager

Cox Automotive Inc.Automotive, 10,001+ employees

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Reliability and Availability

No score

No answers yet

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Xactly Incent 8.2

Based on 6 answers

In general the system is nearly always available. But the daily achievement calculation takes a hugh amount of time. therefore it was in the past month sometimes only from midday onwards completely updated and usable for Sales employees. Xactly support was and still is working hard to get it available early mornings. Availablility time has increased a lot. It's now down to around 10 am in the moring

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Verified User

Manager in Finance and Accounting

Computer Networking Company, 1001-5000 employees

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Performance

No score

No answers yet

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Xactly Incent 8.7

Based on 7 answers

I have been using Xactly extensively for the past 3 years now and with the improvements in the system, it's truly the best in class.

Easy to use, easy administration

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Verified User

Analyst in Finance and Accounting

Computer Software Company, 1001-5000 employees

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Support Rating

No score

No answers yet

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Xactly Incent 5.7

Based on 11 answers

When we get a response 4 hours later from the support team that the issue been resolved then found out the issue is still there. Later, we respond back that the issue is not fix, and we have to wait another 4 hours to inform us that they are looking into again. This is when there is a deadline due today and that is 8 hours of your day just sitting and waiting for support trying to resolve our problem.

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Verified User

Analyst in Finance and Accounting

Computer Software Company, 1001-5000 employees

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In-Person Training

No score

No answers yet

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Xactly Incent 7.6

Based on 4 answers

The trainers are motivated and try their best. I would not book again a general Incent courses. Yes, you get a general overview. But in very short time with a lot of time pressure you learn complex system handling. Incent is extensively customizable why the general training shows sometimes workarounds and best practices that you can't use or your setup is different.The training is well structured and the training material was valuable.

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Verified User

Manager in Finance and Accounting

Computer Networking Company, 1001-5000 employees

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Online Training

No score

No answers yet

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Xactly Incent 8.6

Based on 4 answers

Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.

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Christina Kouchalakos Eftimiou

Sr. Manager, Sales Planning and Compensation

Progress SoftwareComputer Software, 1001-5000 employees

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Implementation Rating

No score

No answers yet

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Xactly Incent 7.7

Based on 9 answers

We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent

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Irina Tarelkina

Sales effectiveness analyst

Purolator Inc.Package/Freight Delivery, 10,001+ employees

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Alternatives Considered

Optymyze is not the cheapest nor most expensive product out there. What I found with the firm was the ability to deliver on its promises and be able to adapt to the business without getting outside of their comfort zone. Other products have a box that is too rigid while others are so complex, and so open, you might as well develop a home grown system

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Jeremy Ginsberg

Director, Sales Compensation & Deployment

Ricoh USA, Inc.Business Supplies and Equipment, 10,001+ employees

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Xactly has the best integration with SFDC. We are completely immersed in SFDC, so this was very high on the list of needs. The User Interface was also a feature that tipped the scales in favor of Xactly. Although the other platforms we researched had certain components that might have worked a little better than the similar functionality in Xactly, you have to look at the overall product. And for the money, Xactly delivers in every way we needed.

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Senior Manager, Sales Operations

Truven Health Analytics, an IBM CompanyHospital & Health Care, 10,001+ employees

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Scalability

No score

No answers yet

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Xactly Incent 8.3

Based on 5 answers

It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance

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Verified User

Manager in Finance and Accounting

Computer Networking Company, 1001-5000 employees

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Return on Investment

Reduced the number of resources supporting the sales compensation, territory and quota setting processes.
Reduced the time spent to finalize incentive payouts to associates at the close of each quarter by 25%.
Reduced overall expense related to the sales operations function,

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Jeremy Ginsberg

Director, Sales Compensation & Deployment

Ricoh USA, Inc.Business Supplies and Equipment, 10,001+ employees

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So far, it has saved a ton of time. It's easy to pull reports and match them up with SalesForce.com reports via specific unique identifiers.
Our management team also loves the ability for reps to see their place in the stack ranking of their peers-- they thing this really encourages the right behavior in reps.

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Manager, Incentive Compensation

Diligent CorporationComputer Software, 201-500 employees

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Screenshots

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

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