What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 3 reviews and ratings
Xactly Incent
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Top Rated
187 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 187 reviews and ratings
Likelihood to Recommend
Optymyze
It depends on the complexity of your selling process, the sales crediting and the number of associates. Small or large organizations who have a simple selling to incentive process; sell something and get paid will find Optymyze to be too much for them. Organizations who have multiple selling organizations who overlay each other and have complex selling will see benefits from a platform such as Optymyze
Director, Sales Compensation & Deployment
Ricoh USA, Inc.Business Supplies and Equipment, 10,001+ employees
Xactly Incent
I would clearly recommend Incent. From the beginning its need to be clear that you need to invest money and a lot of Administrator hours to get it setup and working. Also the maintenance needs always an Administrator. It's impossible to run on their own. For companies with complex Commission plans it might be taken a while until all is setup and working correctly.You can do nearly everything with Incent and it can be customized at a very detailed level keeping in mind that it all costs money.

Verified User
Manager in Finance and Accounting
Computer Networking Company, 1001-5000 employeesPros
Optymyze
- Incentive Compensation - It is able to calculate complex plans with complex sales crediting rules
- Quota Setting / Management - It provides the ability to properly tie quotas to performance and provide the visibility at the lowest level all the way through to executive leadership.
Director, Sales Compensation & Deployment
Ricoh USA, Inc.Business Supplies and Equipment, 10,001+ employees
Xactly Incent
- Xactly calculates commssions accurately and allows our customers (sales employees) an opportunity to track their performance and help them see where there may be opportunities.
- Xactly provides unique analytics reports that allow us to see how a particular product is performing and where there are opportunities or whitespace we can target.

Verified User
Employee in Other
Automotive Company, 10,001+ employeesCons
Optymyze
- The front-end reporting functions were supported by a third-party platform at the time. It made it challenging to create reports on your own and relied on Optymyze to provide that type of work.
- The ability to map territories with similar function to a ZS Associates Territory Designer. Allowing to lasso areas and create "what-ifs"
Director, Sales Compensation & Deployment
Ricoh USA, Inc.Business Supplies and Equipment, 10,001+ employees
Xactly Incent
- Beginning of year quota creation would be a great improvement if they could figure out how to make this easy. Being able to copy quotas that are used for products, weightings, sliding scales, etc from one year to the next would save me hours of work at the beginning of each year. Although it only takes a minute to create each one I have over 200 unique quota names I must create before uploading my actual quotas.
Sales Performance Manager
GrifolsPharmaceuticals, 10,001+ employees
Likelihood to Renew
Optymyze
No score
No answers yet
No answers on this topic
Xactly Incent
Xactly Incent 8.7
Based on 31 answers
Our company is totally invested in Xactly with close to 2000 reps being paid out of it. We have 3 instances and there is no other method to calculate commissions. I feel the cost (although I do not know the amount) is also very competitive for the benefits.
Sales Commission Manager
Level 3 CommunicationsTelecommunications, 10,001+ employees
Usability
Optymyze
No score
No answers yet
No answers on this topic
Xactly Incent
Xactly Incent 7.4
Based on 11 answers
I've migrated several business units to Xactly. I've trained several sales team on Incent. I've trained several new comp admins on Incent. Generally, everyone picks up on the system with a short learning curve. As noted previously, I can calculate any component with any calculation in Incent. It has increased our accuracy and improved our communication with our sales team.
Sales & Compensation Manager
Cox Automotive Inc.Automotive, 10,001+ employees
Reliability and Availability
Optymyze
No score
No answers yet
No answers on this topic
Xactly Incent
Xactly Incent 8.2
Based on 6 answers
In general the system is nearly always available. But the daily achievement calculation takes a hugh amount of time. therefore it was in the past month sometimes only from midday onwards completely updated and usable for Sales employees. Xactly support was and still is working hard to get it available early mornings. Availablility time has increased a lot. It's now down to around 10 am in the moring

Verified User
Manager in Finance and Accounting
Computer Networking Company, 1001-5000 employeesPerformance
Optymyze
No score
No answers yet
No answers on this topic
Xactly Incent
Xactly Incent 8.7
Based on 7 answers
I have been using Xactly extensively for the past 3 years now and with the improvements in the system, it's truly the best in class.
Easy to use, easy administration
Easy to use, easy administration

Verified User
Analyst in Finance and Accounting
Computer Software Company, 1001-5000 employeesSupport Rating
Optymyze
No score
No answers yet
No answers on this topic
Xactly Incent
Xactly Incent 5.7
Based on 11 answers
When we get a response 4 hours later from the support team that the issue been resolved then found out the issue is still there. Later, we respond back that the issue is not fix, and we have to wait another 4 hours to inform us that they are looking into again. This is when there is a deadline due today and that is 8 hours of your day just sitting and waiting for support trying to resolve our problem.

Verified User
Analyst in Finance and Accounting
Computer Software Company, 1001-5000 employeesIn-Person Training
Optymyze
No score
No answers yet
No answers on this topic
Xactly Incent
Xactly Incent 7.6
Based on 4 answers
The trainers are motivated and try their best. I would not book again a general Incent courses. Yes, you get a general overview. But in very short time with a lot of time pressure you learn complex system handling. Incent is extensively customizable why the general training shows sometimes workarounds and best practices that you can't use or your setup is different.The training is well structured and the training material was valuable.

Verified User
Manager in Finance and Accounting
Computer Networking Company, 1001-5000 employeesOnline Training
Optymyze
No score
No answers yet
No answers on this topic
Xactly Incent
Xactly Incent 8.6
Based on 4 answers
Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
Sr. Manager, Sales Planning and Compensation
Progress SoftwareComputer Software, 1001-5000 employees
Implementation Rating
Optymyze
No score
No answers yet
No answers on this topic
Xactly Incent
Xactly Incent 7.7
Based on 9 answers
We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
Sales effectiveness analyst
Purolator Inc.Package/Freight Delivery, 10,001+ employees
Alternatives Considered
Optymyze
Optymyze is not the cheapest nor most expensive product out there. What I found with the firm was the ability to deliver on its promises and be able to adapt to the business without getting outside of their comfort zone. Other products have a box that is too rigid while others are so complex, and so open, you might as well develop a home grown system
Director, Sales Compensation & Deployment
Ricoh USA, Inc.Business Supplies and Equipment, 10,001+ employees
Xactly Incent
Xactly has the best integration with SFDC. We are completely immersed in SFDC, so this was very high on the list of needs. The User Interface was also a feature that tipped the scales in favor of Xactly. Although the other platforms we researched had certain components that might have worked a little better than the similar functionality in Xactly, you have to look at the overall product. And for the money, Xactly delivers in every way we needed.
Senior Manager, Sales Operations
Truven Health Analytics, an IBM CompanyHospital & Health Care, 10,001+ employees
Scalability
Optymyze
No score
No answers yet
No answers on this topic
Xactly Incent
Xactly Incent 8.3
Based on 5 answers
It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance

Verified User
Manager in Finance and Accounting
Computer Networking Company, 1001-5000 employeesReturn on Investment
Optymyze
- Reduced the number of resources supporting the sales compensation, territory and quota setting processes.
- Reduced the time spent to finalize incentive payouts to associates at the close of each quarter by 25%.
- Reduced overall expense related to the sales operations function,
Director, Sales Compensation & Deployment
Ricoh USA, Inc.Business Supplies and Equipment, 10,001+ employees
Xactly Incent
- So far, it has saved a ton of time. It's easy to pull reports and match them up with SalesForce.com reports via specific unique identifiers.
- Our management team also loves the ability for reps to see their place in the stack ranking of their peers-- they thing this really encourages the right behavior in reps.
Manager, Incentive Compensation
Diligent CorporationComputer Software, 201-500 employees
Screenshots
Xactly Incent
—Pricing Details
Optymyze
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Xactly Incent
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required