What users are saying about
3 Ratings
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Top Rated
187 Ratings
3 Ratings
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Score 7 out of 100

Xactly Incent

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Top Rated
187 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Optymyze

It depends on the complexity of your selling process, the sales crediting and the number of associates. Small or large organizations who have a simple selling to incentive process; sell something and get paid will find Optymyze to be too much for them. Organizations who have multiple selling organizations who overlay each other and have complex selling will see benefits from a platform such as Optymyze
Jeremy Ginsberg | TrustRadius Reviewer

Xactly Incent

I would clearly recommend Incent. From the beginning its need to be clear that you need to invest money and a lot of Administrator hours to get it setup and working. Also the maintenance needs always an Administrator. It's impossible to run on their own. For companies with complex Commission plans it might be taken a while until all is setup and working correctly.You can do nearly everything with Incent and it can be customized at a very detailed level keeping in mind that it all costs money.
Anonymous | TrustRadius Reviewer

Pros

Optymyze

  • Incentive Compensation - It is able to calculate complex plans with complex sales crediting rules
  • Quota Setting / Management - It provides the ability to properly tie quotas to performance and provide the visibility at the lowest level all the way through to executive leadership.
Jeremy Ginsberg | TrustRadius Reviewer

Xactly Incent

  • Xactly calculates commssions accurately and allows our customers (sales employees) an opportunity to track their performance and help them see where there may be opportunities.
  • Xactly provides unique analytics reports that allow us to see how a particular product is performing and where there are opportunities or whitespace we can target.
Anonymous | TrustRadius Reviewer

Cons

Optymyze

  • The front-end reporting functions were supported by a third-party platform at the time. It made it challenging to create reports on your own and relied on Optymyze to provide that type of work.
  • The ability to map territories with similar function to a ZS Associates Territory Designer. Allowing to lasso areas and create "what-ifs"
Jeremy Ginsberg | TrustRadius Reviewer

Xactly Incent

  • Beginning of year quota creation would be a great improvement if they could figure out how to make this easy. Being able to copy quotas that are used for products, weightings, sliding scales, etc from one year to the next would save me hours of work at the beginning of each year. Although it only takes a minute to create each one I have over 200 unique quota names I must create before uploading my actual quotas.
Penny Hatch | TrustRadius Reviewer

Likelihood to Renew

Optymyze

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.7
Based on 31 answers
Our company is totally invested in Xactly with close to 2000 reps being paid out of it. We have 3 instances and there is no other method to calculate commissions. I feel the cost (although I do not know the amount) is also very competitive for the benefits.
Jesse Duncan | TrustRadius Reviewer

Usability

Optymyze

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 7.4
Based on 11 answers
I've migrated several business units to Xactly. I've trained several sales team on Incent. I've trained several new comp admins on Incent. Generally, everyone picks up on the system with a short learning curve. As noted previously, I can calculate any component with any calculation in Incent. It has increased our accuracy and improved our communication with our sales team.
Matthew Greve, MBA | TrustRadius Reviewer

Reliability and Availability

Optymyze

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.2
Based on 6 answers
In general the system is nearly always available. But the daily achievement calculation takes a hugh amount of time. therefore it was in the past month sometimes only from midday onwards completely updated and usable for Sales employees. Xactly support was and still is working hard to get it available early mornings. Availablility time has increased a lot. It's now down to around 10 am in the moring
Anonymous | TrustRadius Reviewer

Performance

Optymyze

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.7
Based on 7 answers
I have been using Xactly extensively for the past 3 years now and with the improvements in the system, it's truly the best in class.

Easy to use, easy administration
Anonymous | TrustRadius Reviewer

Support Rating

Optymyze

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 5.7
Based on 11 answers
When we get a response 4 hours later from the support team that the issue been resolved then found out the issue is still there. Later, we respond back that the issue is not fix, and we have to wait another 4 hours to inform us that they are looking into again. This is when there is a deadline due today and that is 8 hours of your day just sitting and waiting for support trying to resolve our problem.
Anonymous | TrustRadius Reviewer

In-Person Training

Optymyze

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 7.6
Based on 4 answers
The trainers are motivated and try their best. I would not book again a general Incent courses. Yes, you get a general overview. But in very short time with a lot of time pressure you learn complex system handling. Incent is extensively customizable why the general training shows sometimes workarounds and best practices that you can't use or your setup is different.The training is well structured and the training material was valuable.
Anonymous | TrustRadius Reviewer

Online Training

Optymyze

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.6
Based on 4 answers
Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
Christina Kouchalakos Eftimiou | TrustRadius Reviewer

Implementation Rating

Optymyze

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 7.7
Based on 9 answers
We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
Irina Tarelkina | TrustRadius Reviewer

Alternatives Considered

Optymyze

Optymyze is not the cheapest nor most expensive product out there. What I found with the firm was the ability to deliver on its promises and be able to adapt to the business without getting outside of their comfort zone. Other products have a box that is too rigid while others are so complex, and so open, you might as well develop a home grown system
Jeremy Ginsberg | TrustRadius Reviewer

Xactly Incent

Xactly has the best integration with SFDC. We are completely immersed in SFDC, so this was very high on the list of needs. The User Interface was also a feature that tipped the scales in favor of Xactly. Although the other platforms we researched had certain components that might have worked a little better than the similar functionality in Xactly, you have to look at the overall product. And for the money, Xactly delivers in every way we needed.
Steve Benson | TrustRadius Reviewer

Scalability

Optymyze

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.3
Based on 5 answers
It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
Anonymous | TrustRadius Reviewer

Return on Investment

Optymyze

  • Reduced the number of resources supporting the sales compensation, territory and quota setting processes.
  • Reduced the time spent to finalize incentive payouts to associates at the close of each quarter by 25%.
  • Reduced overall expense related to the sales operations function,
Jeremy Ginsberg | TrustRadius Reviewer

Xactly Incent

  • So far, it has saved a ton of time. It's easy to pull reports and match them up with SalesForce.com reports via specific unique identifiers.
  • Our management team also loves the ability for reps to see their place in the stack ranking of their peers-- they thing this really encourages the right behavior in reps.
Katelyn Hurley | TrustRadius Reviewer

Screenshots

Xactly Incent

Pricing Details

Optymyze

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Xactly Incent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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