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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    WatchGuard AuthPoint

    Score9 out of 10
    N/AWatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code,…N/A
    Pricing
    Oracle CRM On DemandWatchGuard AuthPoint
    Editions & Modules
    No answers on this topic
    WatchGuard AuthPoint MFA
    Contact Sales
    WatchGuard AuthPoint Total Identity Security
    Contact Sales
    Offerings
    Pricing Offerings
    Oracle CRM On DemandWatchGuard AuthPoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandWatchGuard AuthPoint
    Considered Both Products
    Oracle
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    238 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    226 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    240 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    202 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    218 Answers
    Features
    Oracle CRM On DemandWatchGuard AuthPoint
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and WatchGuard AuthPoint
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    WatchGuard AuthPoint
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and WatchGuard AuthPoint
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    WatchGuard AuthPoint
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and WatchGuard AuthPoint
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    WatchGuard AuthPoint
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and WatchGuard AuthPoint
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    WatchGuard AuthPoint
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and WatchGuard AuthPoint
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    WatchGuard AuthPoint
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and WatchGuard AuthPoint
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    WatchGuard AuthPoint
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and WatchGuard AuthPoint
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    WatchGuard AuthPoint
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and WatchGuard AuthPoint
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    WatchGuard AuthPoint
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and WatchGuard AuthPoint
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    WatchGuard AuthPoint
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and WatchGuard AuthPoint
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    WatchGuard AuthPoint
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Best Alternatives
    Oracle CRM On DemandWatchGuard AuthPoint
    Small Businesses
    Salesflare
    Score10 out of 10
    Google Authenticator
    Score8.9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Cisco Duo
    Score9.4 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandWatchGuard AuthPoint
    Likelihood to Recommend
    10.0
    (26 ratings)
    8.6
    (245 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (23 ratings)
    Usability
    9.0
    (2 ratings)
    9.0
    (29 ratings)
    Availability
    -
    (0 ratings)
    6.8
    (6 ratings)
    Performance
    -
    (0 ratings)
    6.5
    (6 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.0
    (53 ratings)
    In-Person Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.7
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    6.4
    (14 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    Oracle CRM On DemandWatchGuard AuthPoint
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    WatchGuard Technologies
    Works great as a 2FA token, for endpoint control, for computer and server updates, for scheduling updates, and for patching security features when exploits become known. Remote connection is very reliable and doesn't drop in and out as many programs do. It may not be as appropriate if you are looking for a plug-and-play control, as it requires more learning and setup to get it set up correctly.
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Easy to setup
    • Quick to setup and use
    • Works consistently
    • Easy to reset token's when someone gets a new phone
    • Website is secure and requires MFA to sign on
    • App can enable MFA requirement to open and approve a push notification
    • App is easy to use
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours.
    • Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours.
    • There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    WatchGuard Technologies
    Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
    Incentivized
    Read full review
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    WatchGuard Technologies
    After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
    Incentivized
    Read full review
    Reliability and Availability
    Oracle
    No answers on this topic
    WatchGuard Technologies
    Has rarely been unable to use; if that were the case, it was operator error
    Incentivized
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    Performance
    Oracle
    No answers on this topic
    WatchGuard Technologies
    No apparent problem besides a couple of times that systems weren't working
    Incentivized
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    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    WatchGuard Technologies
    WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
    Incentivized
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    In-Person Training
    Oracle
    No answers on this topic
    WatchGuard Technologies
    It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
    Incentivized
    Read full review
    Online Training
    Oracle
    No answers on this topic
    WatchGuard Technologies
    We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
    Incentivized
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    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    WatchGuard Technologies
    the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
    Incentivized
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    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
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    WatchGuard Technologies
    I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
    Incentivized
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    Scalability
    Oracle
    No answers on this topic
    WatchGuard Technologies
    We are a medium-sized company. We don't need rapid scaling.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    WatchGuard Technologies
    • We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
    • In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
    • Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
    Incentivized
    Read full review
    ScreenShots

    WatchGuard AuthPoint Screenshots

    Screenshot of The AuthPoint console in WatchGuard Cloud: users, groups, protected resources, and blocked tokens at a glance.Screenshot of Authentication activity across every protected resource: successful and failed logins, denied push notifications, and which users are active.Screenshot of New users are set up by scanning a QR code from a welcome email. No manual token distribution.Screenshot of The AuthPoint mobile app on first run. Users activate their token in a couple of taps.Screenshot of The app holds every token a user needs, including third-party accounts like Microsoft and Google.Screenshot of Approving a login with a push notification, the method most users rely on day to day.