Oracle PeopleSoft HCM vs. Workday Human Capital Management

Oracle PeopleSoft HCM is great for tracking most HR related information. The customization for the company is great, as well as the ability to integrate with a wide variety of complimentary software. For example, ours is integrated with our ATS (Taleo) for recruiting, Kronos for timekeeping, and Vemo for workforce insight reports. Given it's overall ability, it is probably overkill for smaller companies that may want a more focused HRIS that can handle everything without the need to integrate with additional software.

Incentivized

Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.

• Oracle PeopleSoft HCM is one of the best product and has helped implement the complex Business functionalities in the Higher Education business in a very streamlined process.
• Oracle PeopleSoft HCM helped in moving from 34 different legacy system to one centralized system which helps immensely in maintaining the data and reporting purpose.
• Oracle PeopleSoft HCM also helps immensely in data analytics and trend analysis which helps immensely in preparing for the resourcing and planning for the peak season in advance and be better prepared to handle the quarterly on annual activities.

Incentivized

• Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
• Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
• Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.

Incentivized

• We have issues with students using Time & Labor for multiple jobs, where time is incorrectly calculated, including negative balances where none exist.
• The application is complex and some areas, especially Time & Labor, are very difficult to troubleshoot. The overall level of complexity has increased over the years.
• We also use Campus Solutions and had to split apart HCM and CS, significantly increasing our maintenance overhead and creating inter-system issues that aren't always resolvable.
• Campus Solutions has developed a solution for managing preferred names and gender identity that is missing/ incompatible with the HCM product.

Incentivized

• The web interface is awful
• Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
• Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
• Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?

Incentivized

PeopleSoft HCM has provided a very flexible platform for our HR needs. The ability to add customizations to handle some of our unique business processes have been critical in the longevity of our PS HCM use. We've been able to handle a wide variety of business processes for multiple subsidiaries due to the ability to customize when needed.

Incentivized

It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer

Incentivized

Oracle HCM has been around for more thab a decade and is a preferred package to use for Human capital management.Ease with which upgrades happen and how updates are pushed has come thru a long way of improvement and research over the years.Oracle has moved toward cloud based architecture which will help in its customers keep at par with current industry trends.

Incentivized

Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well

Incentivized

In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.

From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant

Overall support has been positive and Oracle has gladly sent out representatives to meet with our teams in person. Despite sometimes sow and inadequate fixes, their willingness to try and meet face to face helps give them a better name in our organization. Sometimes their people do not understand unique needs of the industry, and it can be a challenge to explain that one size does not fit all. Finding the appropriate IT support for our unique requests has been hit and miss.

Incentivized

Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.

Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real

I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training

Peoplesoft is a customization friendly product, so best and complex hr processes in organization can easily be take care during implementation.

It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.

Great features that are aesthetically amazing and provide trendy reporting features to gain insights, but lacks a fully developed product. They constantly deliver new features and tools and will be fully rounded in a few years from now, but as of now, they do not have all the features that PeopleSoft provides.

Incentivized

Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.

Incentivized

Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction

• PeopleSoft helps us when we have re-orgs or acquisitions. Helps to house and organize data.
• Very positive impact given that we have over 13,000 employees and we need a robust system like PeopleSoft to organize our employees and multiple locations and unions, etc...

Incentivized

• Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
• The user conferences have been helpful to network and learn more deepness in the modules and functionality.
• Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.

Incentivized