TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Outreach

    Score8.3 out of 10
    N/AOutreach is an agentic AI platform for revenue teams that infuses purpose-built agents, conversation intelligence, and assistive insights to power use cases across revenue motions, from new logo prospecting to expansions, deal acceleration, driving retention, and forecasting.N/A

    ThoughtSpot

    Score8.4 out of 10
    N/AThoughtSpot is an Agentic Analytics Platform for enterprises where users ask data questions using natural language and get answers with AI. Code-first for data teams and code-free for business users, ThoughtSpot can handle large, complex cloud data at scale.

    $1,500

    per year (5 users)

    Pricing
    OutreachThoughtSpot
    Editions & Modules
    No answers on this topic
    Thoughtspot Analytics - Pro
    $50
    per month (billed annually) per user (25-1000 users)
    Thoughtspot Analytics - Enterprise
    Custom
    Offerings
    Pricing Offerings
    OutreachThoughtSpot
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    OutreachThoughtSpot
    Considered Both Products
    Outreach
    No answer on this topic
    ThoughtSpot
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    86 Answers
    86%
    Would buy again
    37 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    67 Answers
    91%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    85 Answers
    86%
    Happy with the feature set
    37 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    80%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    44 Answers
    91%
    Implementation went as expected
    29 Answers
    Features
    OutreachThoughtSpot
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Outreach and ThoughtSpot
    Feature
    Outreach
    -
    Ratings
    ThoughtSpot
    7.3
    89 Ratings
    11% below category average
    Pixel Perfect reports00 Ratings6.021 Ratings
    Customizable dashboards00 Ratings8.189 Ratings
    Report Formatting Templates00 Ratings7.725 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Outreach and ThoughtSpot
    Feature
    Outreach
    -
    Ratings
    ThoughtSpot
    7.5
    91 Ratings
    6% below category average
    Drill-down analysis00 Ratings8.390 Ratings
    Formatting capabilities00 Ratings7.090 Ratings
    Integration with R or other statistical packages00 Ratings5.949 Ratings
    Report sharing and collaboration00 Ratings8.888 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Outreach and ThoughtSpot
    Feature
    Outreach
    -
    Ratings
    ThoughtSpot
    8.1
    84 Ratings
    1% below category average
    Publish to Web00 Ratings8.155 Ratings
    Publish to PDF00 Ratings8.478 Ratings
    Report Versioning00 Ratings7.918 Ratings
    Report Delivery Scheduling00 Ratings8.364 Ratings
    Delivery to Remote Servers00 Ratings7.935 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Outreach and ThoughtSpot
    Feature
    Outreach
    -
    Ratings
    ThoughtSpot
    7.2
    86 Ratings
    10% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.585 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.079 Ratings
    Predictive Analytics00 Ratings7.565 Ratings
    Pattern Recognition and Data Mining00 Ratings6.913 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Outreach and ThoughtSpot
    Feature
    Outreach
    -
    Ratings
    ThoughtSpot
    8.1
    86 Ratings
    5% below category average
    Multi-User Support (named login)00 Ratings8.282 Ratings
    Role-Based Security Model00 Ratings7.974 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.678 Ratings
    Report-Level Access Control00 Ratings7.816 Ratings
    Single Sign-On (SSO)00 Ratings8.772 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Outreach and ThoughtSpot
    Feature
    Outreach
    -
    Ratings
    ThoughtSpot
    7.3
    53 Ratings
    6% below category average
    Responsive Design for Web Access00 Ratings7.051 Ratings
    Mobile Application00 Ratings6.734 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.746 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Outreach and ThoughtSpot
    Feature
    Outreach
    -
    Ratings
    ThoughtSpot
    7.2
    51 Ratings
    7% below category average
    REST API00 Ratings7.342 Ratings
    Javascript API00 Ratings6.835 Ratings
    iFrames00 Ratings8.134 Ratings
    Java API00 Ratings7.013 Ratings
    Themeable User Interface (UI)00 Ratings7.235 Ratings
    Customizable Platform (Open Source)00 Ratings7.115 Ratings
    Best Alternatives
    OutreachThoughtSpot
    Small Businesses
    HubSpot Sales Hub
    Score8.8 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Mixmax
    Score9.8 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Groove (legacy product)
    Score7.7 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OutreachThoughtSpot
    Likelihood to Recommend
    8.5
    (263 ratings)
    8.4
    (91 ratings)
    Likelihood to Renew
    8.5
    (11 ratings)
    10.0
    (6 ratings)
    Usability
    8.4
    (213 ratings)
    8.2
    (85 ratings)
    Availability
    8.2
    (1 ratings)
    9.0
    (3 ratings)
    Performance
    9.1
    (1 ratings)
    8.0
    (3 ratings)
    Support Rating
    9.5
    (25 ratings)
    8.0
    (4 ratings)
    In-Person Training
    8.2
    (1 ratings)
    5.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    4.0
    (1 ratings)
    Implementation Rating
    4.5
    (3 ratings)
    7.0
    (2 ratings)
    Configurability
    7.3
    (1 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    7.8
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.4
    (62 ratings)
    8.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    OutreachThoughtSpot
    Likelihood to Recommend
    Outreach
    Outreach is very useful for all aspects of work organization. I can keep my tasks organized and complete them quickly and efficiently. I'd like to see an app-based tracking feature to keep my tasks up-to-date with reminders, which would make things much more efficient and eliminate the need to constantly check the website. Outreach es muy útil en todo lo que refiere a organización de trabajo, puedo mantener un orden de actividades y me permite completarlas de manera ágil y rápida. Quisiera un seguimiento desde aplicativo para tener siempre al dia las tareas con recordatorios lo que haría mucho más eficiente y así no ingresar todo el tiempo a la pagina This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    ThoughtSpot
    It is well suited when the same data is consumed by many different people with different analytics and visualization requirements because, if you have the data available in ThoughtSpot, every user can prepare different views. Also, it is a good reporting tool, you can get rid of slides if you have a good dashboard prepared, gaining flexibility and agility.
    Incentivized
    Read full review
    Pros
    Outreach
    • Outreach is great at managing my data to day tasks and reminders for next steps with prospects
    • The click to dial works great from Salesforce, and I love the integration with Salesforce where I can upload contacts into Outreach to start a sequence
    • Outreach Kaia is perfect to capture calls and search provide actionable next steps. I also like going in and listening to other reps calls
    • I like the overview section for reports where I can see how I am doing compared to my peers. Especially on all metrics
    • The accounts tab is great to see at a glance which accounts have had the most engagement
    Incentivized
    Read full review
    ThoughtSpot
    • Beautiful visualizations. The visuals are distinct, clean, and easy to discern from one another.
    • Intelligent querying functionality. When looking to manipulate the data, the search function makes it easy to manipulate the features in the data, along with aggregating them in the way you'd like.
    • Embedding! It has been a smooth process thus far for our product & technical teams to work with ThoughtSpot and bring it into our product.
    Incentivized
    Read full review
    Cons
    Outreach
    • The Salesforce-to-Outreach connection can be weak if a record is converted; Outreach holds onto stake values.
    • Outreach can be hard for new hires to grasp, ongoing training in platform would help.
    • Customization in report views from Salesforce into outreach could be enhanced.
    Incentivized
    Read full review
    ThoughtSpot
    • It would be great if ThoughtSpot can add the feature to filter by clicking on visualizations. i.e if I click on a particular data point in the chart if the full dashboard can filter just for that particular data point.
    • Color coding the heatmap with different colors like green to orange to red.
    Incentivized
    Read full review
    Likelihood to Renew
    Outreach
    It's a strong tool that helps our sales development team manage a large number of qualified leads. The sequence framework ensures that every lead receives enough contact attempts that we have confidence that we're not abandoning our prospecting too early without the overhead of managing those activities manually.
    Incentivized
    Read full review
    ThoughtSpot
    I give it just waiting because passport is brilliant and it has helped our organisation In advancing to the next stage in the age of AI. It has allowed or non-tech people to better service and clients in a cost-effective way. George port has allowed us to create new products for us and for our clients increasing our revenue streams and reducing clients churn
    Incentivized
    Read full review
    Usability
    Outreach
    It's not as simple as it used to be -- getting pretty bloated, and I'm not a fan of the UI. I think it could be a far more usable product (and indeed, at one point it was) if the most important things for a seller were the most prominent. Take cold emailing, for example: the window where messages are being composed is tiny, and it's frustrating to use—maybe that's just me, though.
    Incentivized
    Read full review
    ThoughtSpot
    The rating is because of the ease of use of the interface as it has a no code interface that makes it easy to setup data pipelines without extensive programming. Cloud native integration: It integrates seamlessly with cloud based data warehouses. Automated data loading, Scalability, Cost Effective, Transformations, Data Governance and security.
    Incentivized
    Read full review
    Reliability and Availability
    Outreach
    In our years as Outreach customers, I can count the number of outages we've experienced on one hand. Generally, outages have been very brief and have not completely frozen our access to the platform. Scheduled maintenance is always proactive communicated and the hours never interfere with standard business hours or scheduled sequences.
    Incentivized
    Read full review
    ThoughtSpot
    it's available unless there is a server or system update etc. sometimes the timing of this is bad (for example during a month end close)
    Incentivized
    Read full review
    Performance
    Outreach
    Outreach's performance overall is very high quality. Pages load right away. Occasionally it might take a minute to generate a report, but not any slower than in other platforms I've used. Outreach is integrated into many of our other tools and seems to be a very clean integration. Everything runs very quickly.
    Incentivized
    Read full review
    ThoughtSpot
    It does what it is supposed to. Would be nice to have a bit more insights
    Incentivized
    Read full review
    Support Rating
    Outreach
    There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
    Incentivized
    Read full review
    ThoughtSpot
    I give it this meeting because the team is not only help able to help us in the current solutions but also amazing and taking feedback and feeding it back to their development team which includes more products and features into ThoughtSpot
    Incentivized
    Read full review
    In-Person Training
    Outreach
    We were trained in person and it was very easy to understand. And if we missed any pointers there was more training given to us. So i always like this tool. The drafts were also prepared for us to sync outreach with our devices so it was straightforward. Highly recommend
    Incentivized
    Read full review
    ThoughtSpot
    inhouse in-person training. Took a bit to long to get the basics.
    Incentivized
    Read full review
    Online Training
    Outreach
    Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
    Read full review
    ThoughtSpot
    poor instructions
    Incentivized
    Read full review
    Implementation Rating
    Outreach
    I expected more assistance in connecting Outreach with Salesforce. We have a basic connection, but many fields were left without a sync. We can apparently sync data without adding the app into Salesforce, but believe we could get more functionality with a better integration. The basics of setting up our sequences and using Outreac to run them was was fine.
    Incentivized
    Read full review
    ThoughtSpot
    Understand use case and model and design accordingly
    Incentivized
    Read full review
    Alternatives Considered
    Outreach
    They're not direct competitors, but they share many of the same functionalities. Gong has a greater focus on spoken communications, such as calls and demos, rather than emails. I think Gong also has stronger AI capabilities at the moment. However, I don't believe so, Gong would be ideal for prospecting and mass outreach, as Outreach is. Outreach is more suitable for exploration and outbound communications management, whereas Gong is better suited for deal and pipeline management and analysis.
    Incentivized
    Read full review
    ThoughtSpot
    We also explored Tableau Ask Data. Tableau is our standard for BI in our organization. We want to use the smallest amount of tools in our company to have the best adaption. ThoughSpot will fill a few gaps that we have with our current set up and will also enhance out offering for our employees in the transition of being more data driven within in near future
    Incentivized
    Read full review
    Scalability
    Outreach
    As a business of 100+ people, we are on the smaller side. We took it on when we were 50 people overall with 15 sellers. We are now double that it has scaled brilliantly. We would completely trust the system to scale with us if we doubled in size
    Incentivized
    Read full review
    ThoughtSpot
    Because it is very reliable, inside the situation, we need strong internet connection to access a lot of data but easily never had any downtime except during the upgrades
    Incentivized
    Read full review
    Return on Investment
    Outreach
    • Increase in meetings booked
    • Increase in call metrics as it is easy to make more calls using Outreach features. Basically cutting down admin work time before the call.
    • Prospect journey and experience has been a positive flowing through a set amount of emails and calls rather than just being blasted with random emails. Helps BDRS stay focused on more important parts of the job.
    Incentivized
    Read full review
    ThoughtSpot
    • Time to market ROI is massive vs hiring the full-time dedicated team to build and maintain a frontend multi-tenant SaaS data viz product.
    • It will be interesting to see over time how the advanced features play out in terms of usability and end value, such as Natural Search, which we are very excited about, and the machine learning tools.
    Incentivized
    Read full review
    ScreenShots

    Outreach Screenshots

    Screenshot of Outreach’s pipeline management capabilities, which help sales and revenue operations leaders assess pipeline quantity, quality, and maturity. Built-in win modeling helps leaders spot risk early for every team and seller to ensure there is enough coverage to deliver on their goals.Screenshot of Kaia, Outreach’s conversation intelligence solution, used to automatically take notes, flag action items, summarize meetings, and receive in-the-moment product and competitive information so you can nail every sales meeting.Screenshot of Outreach Research Agent, which automatically uncovers targeting signals from conversations, engagements, and public sources to drive your account strategy and ensure every touchpoint is timely, relevant, and focused on the right accounts.Screenshot of the Revenue Agent, which helps sales leaders optimize team efficiency, generate more conversations and improve pipeline predictability.Screenshot of the Outreach Deal Agent, which eliminates the burden of manual updates by surfacing AI-recommended changes to opportunity fields. AI deal management helps maintain pipeline health while keeping reps focused and sales teams aligned.Screenshot of the Personalization Agent, used to turn research and buyer context into simple, effective messages that convert, then deliver messaging that resonates across every channel.

    ThoughtSpot Screenshots

    Screenshot of the ThoughtSpot home screenScreenshot of SpotIQ, which offers AI-driven insightsScreenshot of the Spotter AI agent that surfaces insights through natural language queriesScreenshot of AI Assist producing SQL in real timeScreenshot of SpotIQ, which offers AI-driven insightsScreenshot of the integration with dbt models and metrics