TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pabbly

    Score8.2 out of 10
    N/APabbly is a suite of applications to support small to midsize businesses. These include the Pabbly Connect workflow automation tool, as well as tools supporting email verification and marketing, subscription management, and forms.

    $49

    per month

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    SurveySparrow

    Score9 out of 10
    N/ASurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.

    $19

    per month 5000 Responses

    Pricing
    PabblySurveyMonkeySurveySparrow
    Editions & Modules
    Standard
    $49
    per month
    Pro
    $99
    per month
    Ultimate
    $199
    per month
    Ultimate Plus
    $399
    per month
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Basic
    $19
    per month 5000 Responses
    Essentials
    $49
    per month 15000 responses
    360 Assessments Basic
    $59
    Per Subject Billed Yearly For upto 100 Subjects
    Business
    $99
    per month 100000 responses
    CX Basic
    $199
    per month 100000 responses
    Offerings
    Pricing Offerings
    PabblySurveyMonkeySurveySparrow
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PabblySurveyMonkeySurveySparrow
    Considered Multiple Products
    Pabbly (Magnet Brains LLC)
    No answer on this topic
    SurveyMonkey, Inc
    Chose SurveyMonkey
    In my opinion, SurveyMonkey is the gold standard. Google Forms and Google Surveys, while being able to connect easily to other Google tools, are not as adept or intuitive as SurveyMonkey is. Google is trying to be all things for all people, and while it does a lot of those …
    Incentivized
    SurveySparrow
    Chose SurveySparrow
    SurverySparrow is cheaper with better options, and includes built-in email sharing and recurring surveys.
    Incentivized
    Chose SurveySparrow
    We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    79%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    81%
    Delivers good value for the price
    30 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    84%
    Happy with the feature set
    36 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    28 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    31 Answers
    No answers on this topic
    Features
    PabblySurveyMonkeySurveySparrow
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Pabbly and SurveyMonkey and SurveySparrow
    Feature
    Pabbly
    7.8
    1 Ratings
    3% below category average
    SurveyMonkey
    -
    Ratings
    SurveySparrow
    -
    Ratings
    Pre-built connectors8.01 Ratings00 Ratings00 Ratings
    Connector modification8.01 Ratings00 Ratings00 Ratings
    Support for real-time and batch integration7.01 Ratings00 Ratings00 Ratings
    Data quality services8.01 Ratings00 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Pabbly and SurveyMonkey and SurveySparrow
    Feature
    Pabbly
    -
    Ratings
    SurveyMonkey
    7.2
    76 Ratings
    11% below category average
    SurveySparrow
    -
    Ratings
    Survey templates00 Ratings8.075 Ratings00 Ratings
    Themes00 Ratings7.367 Ratings00 Ratings
    Custom logo/branding00 Ratings6.367 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Pabbly and SurveyMonkey and SurveySparrow
    Feature
    Pabbly
    -
    Ratings
    SurveyMonkey
    7.6
    78 Ratings
    11% below category average
    SurveySparrow
    -
    Ratings
    Changes to live survey00 Ratings7.062 Ratings00 Ratings
    Question design help00 Ratings6.872 Ratings00 Ratings
    Multiple question types00 Ratings9.078 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Pabbly and SurveyMonkey and SurveySparrow
    Feature
    Pabbly
    -
    Ratings
    SurveyMonkey
    7.3
    72 Ratings
    14% below category average
    SurveySparrow
    -
    Ratings
    Survey logic flexibility00 Ratings7.372 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Pabbly and SurveyMonkey and SurveySparrow
    Feature
    Pabbly
    -
    Ratings
    SurveyMonkey
    7.1
    78 Ratings
    13% below category average
    SurveySparrow
    -
    Ratings
    Response tracking00 Ratings7.577 Ratings00 Ratings
    Data export00 Ratings6.374 Ratings00 Ratings
    Standard reports00 Ratings8.077 Ratings00 Ratings
    Custom reports00 Ratings6.864 Ratings00 Ratings
    Analytics00 Ratings7.065 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Pabbly and SurveyMonkey and SurveySparrow
    Feature
    Pabbly
    -
    Ratings
    SurveyMonkey
    8.3
    67 Ratings
    4% below category average
    SurveySparrow
    -
    Ratings
    Access controls00 Ratings8.067 Ratings00 Ratings
    Compliance00 Ratings8.558 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Pabbly and SurveyMonkey and SurveySparrow
    Feature
    Pabbly
    -
    Ratings
    SurveyMonkey
    7.5
    48 Ratings
    7% below category average
    SurveySparrow
    -
    Ratings
    Vendor-offered crowdsourcing00 Ratings7.332 Ratings00 Ratings
    Respondent restrictions00 Ratings7.846 Ratings00 Ratings
    Best Alternatives
    PabblySurveyMonkeySurveySparrow
    Small Businesses
    Make
    Score9.3 out of 10
    Jotform
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM App Connect
    Score9 out of 10
    Qualaroo
    Score7 out of 10
    No answers on this topic
    Enterprises
    Workato
    Score9.3 out of 10
    QuestionPro
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    PabblySurveyMonkeySurveySparrow
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.7
    (111 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (26 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (41 ratings)
    9.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (35 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    PabblySurveyMonkeySurveySparrow
    Likelihood to Recommend
    Pabbly (Magnet Brains LLC)
    • It is great for companies or people that are using software that is mainstream and would like to extend the capability of that software with added features.
    • Also great for companies that use more than 1 software and need to have them interact with each other to make them more efficient
    • Great for companies that need to automate functions that are repetitive throughout the organization
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
    Incentivized
    Read full review
    SurveySparrow
    Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
    Read full review
    Pros
    Pabbly (Magnet Brains LLC)
    • Connect software applications that are not already integrated or connected
    • Automate processes within a single software
    • Transform data and then using that data across different software applications
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • Keeps identifiable information anonymous.
    • Being able to close the survey at a set time without having to remember to do so.
    • Takes the guess work out of response collecting.
    • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
    • An array of survey options and questions.
    • An all around great product that meets multiple needs.
    • Can have multiple collectors for the same survey to included manual input.
    Read full review
    SurveySparrow
    • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
    • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
    • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
    • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
    • Customer support is very responsive.
    Incentivized
    Read full review
    Cons
    Pabbly (Magnet Brains LLC)
    • The trigger action needs improvement
    • The method of connecting different software also needs to be simplified
    • The actions for some software applications need to have more capability (things that can be done between different software)
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
    • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
    Incentivized
    Read full review
    SurveySparrow
    • Add custom CSS for Premium plan.
    Incentivized
    Read full review
    Likelihood to Renew
    Pabbly (Magnet Brains LLC)
    No answers on this topic
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    SurveySparrow
    No answers on this topic
    Usability
    Pabbly (Magnet Brains LLC)
    I really enjoy using Pabbly, it is fast, pretty simple, has lot of connections and support has been fairly helpful. I would give it just a higher rating if it came with a faster live chat and more templates for non techies like myself but overall has been reliable, usable with no bugs, and helpful to connect tasks especially any google sheet/doc/form etc task
    Incentivized
    Read full review
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
    Read full review
    SurveySparrow
    User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
    Read full review
    Performance
    Pabbly (Magnet Brains LLC)
    No answers on this topic
    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    SurveySparrow
    No answers on this topic
    Support Rating
    Pabbly (Magnet Brains LLC)
    No answers on this topic
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
    Read full review
    SurveySparrow
    The support team is just a call away and also provides email support.
    Read full review
    Implementation Rating
    Pabbly (Magnet Brains LLC)
    No answers on this topic
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    SurveySparrow
    No answers on this topic
    Alternatives Considered
    Pabbly (Magnet Brains LLC)
    I think Integrately has a superior UX, it is a little easier and less techy to use, but doesn't have the amount of integrations that Pabbly has. So far, a lot more softwares offer Pabbly connection than Integratly and that is really the deciding factor
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
    Read full review
    SurveySparrow
    We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
    Incentivized
    Read full review
    Return on Investment
    Pabbly (Magnet Brains LLC)
    • Saved us thousands of dollars in manual labor costs
    • Made us more profitable due to automating our marketing effort
    • Allowed us to meet with more prospects by reducing our effort
    • Made us more intelligent by capturing important information that we were not able to capture
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
    • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
    Incentivized
    Read full review
    SurveySparrow
    • Very simple and intuitive interface.
    • Easy to set-up and use - pays off quickly.
    Incentivized
    Read full review
    ScreenShots