TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PandaDoc

    Score8.5 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    PandaDocTrello
    Editions & Modules
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    PandaDocTrello
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    PandaDocTrello
    Considered Both Products
    PandaDoc
    Chose PandaDoc
    PandaDoc is way more affordable. Pricing is different. PandaDoc is a membership and DocuSign is money per signature used.
    Incentivized
    Chose PandaDoc
    PandaDoc is far better for me and my uses than DocuSign. Firstly, there seem to be fewer processes to get the result I need, and the processes that are there are much more intuitive. It took me minutes to edit and add text to a document when I started using PandaDoc and that …
    Incentivized
    Chose PandaDoc
    PandaDoc was 100% easier to use and looked way more professional. There wasn't much of a competition to be honest and I don't even have to bother looking anywhere else as [I'm] super pleased with what PandaDoc offers me.
    Incentivized
    Chose PandaDoc
    We did not choose DocuSign due to the inability to quickly and easily customize the proposal document.
    Incentivized
    Chose PandaDoc
    PandaDoc was the only software that I tried that rang the most bells. From their 24 hour support to their full-size photos and content library, they stood above the crowd. Other products such as DocuSign were not intuitive or user friendly. PandaDoc is user friendly and …
    Incentivized
    Chose PandaDoc
    I have used DocuSign and HelloSign. I felt that they were too basic and even harder to set up new documents with. The formatting tools in PandaDoc are a bit clunky, but I got used to them after a few months, and am okay sacrificing a bit of usability for the versatility of the …
    Incentivized
    Chose PandaDoc
    The content library and document templates are something they do extremely well. I haven't seen that in other products. That was the main reason why we were attracted and subsequently, we purchased Pandadoc. It keeps you and your team organized, making them produce documents …
    Incentivized
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    222 Answers
    97%
    Would buy again
    104 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    204 Answers
    99%
    Delivers good value for the price
    94 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    221 Answers
    99%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    174 Answers
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    182 Answers
    100%
    Implementation went as expected
    83 Answers
    Features
    PandaDocTrello
    Project Management
    Comparison of Project Management features of PandaDoc and Trello
    Feature
    PandaDoc
    -
    Ratings
    Trello
    8.4
    223 Ratings
    9% above category average
    Task Management00 Ratings9.5223 Ratings
    Resource Management00 Ratings9.2186 Ratings
    Gantt Charts00 Ratings7.374 Ratings
    Scheduling00 Ratings8.8169 Ratings
    Workflow Automation00 Ratings8.1143 Ratings
    Team Collaboration00 Ratings8.8219 Ratings
    Support for Agile Methodology00 Ratings8.9148 Ratings
    Support for Waterfall Methodology00 Ratings7.8116 Ratings
    Document Management00 Ratings8.2160 Ratings
    Email integration00 Ratings7.4147 Ratings
    Mobile Access00 Ratings9.2193 Ratings
    Timesheet Tracking00 Ratings8.989 Ratings
    Change request and Case Management00 Ratings8.6103 Ratings
    Budget and Expense Management00 Ratings7.374 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of PandaDoc and Trello
    Feature
    PandaDoc
    -
    Ratings
    Trello
    6.6
    73 Ratings
    15% below category average
    Quotes/estimates00 Ratings7.250 Ratings
    Invoicing00 Ratings6.643 Ratings
    Project & financial reporting00 Ratings6.859 Ratings
    Integration with accounting software00 Ratings5.845 Ratings
    Best Alternatives
    PandaDocTrello
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PandaDocTrello
    Likelihood to Recommend
    8.5
    (329 ratings)
    9.3
    (223 ratings)
    Likelihood to Renew
    9.1
    (18 ratings)
    9.9
    (6 ratings)
    Usability
    8.3
    (23 ratings)
    9.3
    (61 ratings)
    Availability
    9.1
    (4 ratings)
    10.0
    (1 ratings)
    Performance
    9.6
    (21 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.1
    (23 ratings)
    9.9
    (81 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    6.3
    (4 ratings)
    8.0
    (2 ratings)
    Configurability
    2.8
    (3 ratings)
    5.0
    (1 ratings)
    Ease of integration
    9.0
    (20 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (4 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.7
    (20 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    6.7
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    PandaDocTrello
    Likelihood to Recommend
    PandaDoc
    Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    PandaDoc
    • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
    • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
    • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
    Read full review
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    In-Person Training
    PandaDoc
    No answers on this topic
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Implementation Rating
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Alternatives Considered
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Scalability
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    PandaDoc
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    PandaDoc
    • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
    • We have been able to find older documents very easily.
    • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
    Incentivized
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.