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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PandaDoc

    Score8.5 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    VanillaSoft

    Score3.7 out of 10
    Small Businesses (1-50 employees)
    VanillaSoft is a lead optimization platform designed to assist fast-response sales teams in maximizing their conversion rates. By providing a structured and efficient approach to lead management, VanillaSoft aims to ensure that every potential customer receives the attention they deserve. This platform is beneficial for sales teams that operate in high-pressure environments where timely follow-ups can significantly impact sales outcomes. The primary audience for VanillaSoft…N/A
    Pricing
    PandaDocVanillaSoft
    Editions & Modules
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    PandaDocVanillaSoft
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.VanillaSoft offers several add-ons to use in conjunction with our base platforms including: Auto Dialing Call Recording VoIP SmartCaller ID SMS
    More Pricing Information
    Best Alternatives
    PandaDocVanillaSoft
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    BoldSign, by Syncfusion
    Score10 out of 10
    HubSpot Sales Hub
    Score8.8 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Mixmax
    Score9.8 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Groove (legacy product)
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    PandaDocVanillaSoft
    Likelihood to Recommend
    8.5
    (329 ratings)
    8.3
    (88 ratings)
    Likelihood to Renew
    9.1
    (18 ratings)
    9.0
    (3 ratings)
    Usability
    8.3
    (23 ratings)
    9.0
    (3 ratings)
    Availability
    9.1
    (4 ratings)
    9.0
    (2 ratings)
    Performance
    9.6
    (21 ratings)
    9.0
    (2 ratings)
    Support Rating
    6.1
    (23 ratings)
    8.9
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    6.3
    (4 ratings)
    9.0
    (3 ratings)
    Configurability
    2.8
    (3 ratings)
    9.0
    (1 ratings)
    Ease of integration
    9.0
    (20 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.6
    (4 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    9.7
    (20 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    6.7
    (4 ratings)
    9.0
    (2 ratings)
    User Testimonials
    PandaDocVanillaSoft
    Likelihood to Recommend
    PandaDoc
    Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
    Incentivized
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    VanillaSoft
    VanillaSoft is well suited for any marketing operations or sales operations team looking for a tool to help them efficiently reach prospects and engage with them through a streamlined method. This can be a great way to manage that engagement, measure it, and keep track of various aspects of prospects.
    Incentivized
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    Pros
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
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    VanillaSoft
    • Our employees love it - very user friendly, easy to grasp, very little down time to learn it. They feel very confident immediately.
    • Great technical support - I can get solutions to customer problems that make our company look more responsive to our clients. Our clients appreciate our solving their problems immediately.
    • Because of the real time analytics - we can address immediate issues with marketing campaigns to make our client's personnel look great to their superiors.
    • Because of all the functionality - we can provide a turnkey approach from a small company with big company capabilities.
    Incentivized
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    Cons
    PandaDoc
    • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
    • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
    • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
    Incentivized
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    VanillaSoft
    • It really needs an "undo" button. I can't tell you how many times I was typing notes etc and hit a wrong button and all was gone so I had to start over.
    • This may be the way we have it set up....we have term codes which are how the callers terminate a call they were on. They finish the call, then type notes in the notepad section of what happened, then they terminate the call. But there are times that I need to go onto a record and just leave a note but don't need to terminate it as anything. If there is a way to do that, it would make my life a lot easier.
    Incentivized
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    Likelihood to Renew
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
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    VanillaSoft
    We have no reason not to renew. VanillaSoft has been the best CRM (for us) that we have ever used. The value is great, we love the system, and it's easy to get assistance from VanillaSoft team when needed. Our team is so used to the calling and admin functions there is no desire to change.
    Incentivized
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    Usability
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
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    VanillaSoft
    The entire system is set up so perfectly. It makes training callers much quicker, and admin tools are so easy to navigate when you get used to using it. Also, if there is ever something I cannot figure out, I can get support from VanillaSoft very quickly to resolve and get my task accomplished.
    Incentivized
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    Reliability and Availability
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
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    VanillaSoft
    It is very rare that we have system issues. Maybe a handful of times over the years, we had to contact support about being unable to access. It was always a quick response from the VanillaSoft team, and they would clearly explain the issue and usually give time frame on fixing, or have it fixed immediately.
    Incentivized
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    Performance
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
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    VanillaSoft
    I work on all aspects for VanillaSoft for our company. The pages overall do load very quickly. Reports are amazing, I can get quick report, customized reports, and anything I may need to present to client in very little time. It has made my job so much simpler. As far as I know, integration goes smoothly as well.
    Incentivized
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    Support Rating
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
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    VanillaSoft
    Response time was acceptable for the relatively few problems any of our users may have encountered. Fortunately, such occasions were rare.
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    In-Person Training
    PandaDoc
    No answers on this topic
    VanillaSoft
    It was very helpful and informative. The learning of the tool is something anyone can do, as the setup is so well thought out.
    Incentivized
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    Online Training
    PandaDoc
    No answers on this topic
    VanillaSoft
    It was very thorough. VanillaSoft team did not rush us. They explained the various functions clearly and were open to any and all questions we had as we began to learn the system. Also, once training completed, if we encountered anything we could not figure out, the support team was fantastic in helping us out.
    Incentivized
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    Implementation Rating
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
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    VanillaSoft
    Our implementation was very easy.
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    Alternatives Considered
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
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    VanillaSoft
    VanillaSoft stacks up against Microsoft Power BI very well by allowing the data visualization in a more effective way, Power BI has positioned itself as one of the more robust and intuitive tools for business intelligence and data presentation. VanillaSoft and Microsoft Power BI are a great bundle for the report and analytics team.
    Incentivized
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    Scalability
    PandaDoc
    It's scalable
    Incentivized
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    VanillaSoft
    VanillaSoft has been great. The flexibility of the system is wonderful. The scalable software options are impressive as well. I would strongly support VanillaSoft's capabilities in this area. You really can do just about anything to get the setup and or integrations you may desire for your company needs.
    Incentivized
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    Return on Investment
    PandaDoc
    • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
    • We have been able to find older documents very easily.
    • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
    Incentivized
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    VanillaSoft
    • Ability to contact more clients each day.
    • The ability to save my correspondence and notes on each interaction allowing for the appearance to the customer that I am very engaged when we are speaking.
    • Increased sales from the calendar setting and saving my notes.
    Incentivized
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    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.

    VanillaSoft Screenshots

    Screenshot of the VanillaSoft Call Activity Dashboard, used to to monitor sales campaigns.Screenshot of where to build reports using the VanillaSoft Web Reports Wizard.Screenshot of where VanillaSoft offers the ability to arrange modules into four panels for access to almost everything in one screen.Screenshot of VanillaSoft's caller screens, which can be displayed in three panels.