What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
318 Ratings

Paychex Flex

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
318 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Feature Set Ratings

  • Paychex Flex ranks higher in 4 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service
  • TribeHR (discontinued) ranks higher in 3 feature sets: HR Reporting, Onboarding, Recruiting / ATS
  • Paychex Flex and TribeHR (discontinued) are tied in 1 feature set: Asset Management

Human Resource Management

7.1

Paychex Flex

71%
6.6

TribeHR (discontinued)

66%
Paychex Flex ranks higher in 5/7 features

Employee demographic data

8.6
86%
124 Ratings
7.0
70%
1 Rating

Employment history

8.2
82%
139 Ratings
6.0
60%
2 Ratings

Job profiles and administration

8.2
82%
94 Ratings
8.0
80%
2 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.9
79%
97 Ratings
6.0
60%
1 Rating

Organizational charting

1.0
10%
1 Rating
5.0
50%
2 Ratings

Organization and location management

7.8
78%
93 Ratings
8.0
80%
2 Ratings

Compliance data (COBRA, OSHA, etc.)

8.0
80%
90 Ratings
6.0
60%
2 Ratings

Payroll Management

8.2

Paychex Flex

82%
6.7

TribeHR (discontinued)

67%
Paychex Flex ranks higher in 5/7 features

Pay calculation

8.7
87%
170 Ratings
5.0
50%
1 Rating

Off-cycle/On-Demand payment

7.4
74%
82 Ratings
6.0
60%
1 Rating

Benefit plan administration

8.3
83%
103 Ratings
6.0
60%
2 Ratings

Direct deposit files

8.8
88%
167 Ratings
7.0
70%
2 Ratings

Salary revision and increment management

8.4
84%
121 Ratings
9.0
90%
1 Rating

Reimbursement management

7.4
74%
68 Ratings
6.0
60%
1 Rating

Support for external payroll vendors

N/A
0 Ratings
8.0
80%
1 Rating

Leave and Attendance Management

7.9

Paychex Flex

79%
7.3

TribeHR (discontinued)

73%
Paychex Flex ranks higher in 2/3 features

Approval workflow

7.9
79%
71 Ratings
8.0
80%
2 Ratings

Balance details

7.9
79%
89 Ratings
6.0
60%
2 Ratings

Annual carry-forward and encashment

8.0
80%
74 Ratings
8.0
80%
2 Ratings

Employee Self Service

8.2

Paychex Flex

82%
7.0

TribeHR (discontinued)

70%
Paychex Flex ranks higher in 3/5 features

View and generate pay and benefit information

8.5
85%
144 Ratings
6.0
60%
2 Ratings

Update personal information

8.5
85%
150 Ratings
8.0
80%
2 Ratings

View company policy documentation

7.8
78%
69 Ratings
9.0
90%
2 Ratings

View job history

8.1
81%
100 Ratings
5.0
50%
2 Ratings

Employee recognition

N/A
0 Ratings
7.0
70%
2 Ratings

Asset Management

8.0

Paychex Flex

80%
8.0

TribeHR (discontinued)

80%
Paychex Flex ranks higher in 1/1 features

Tracking of all physical assets

8.0
80%
27 Ratings
8.0
80%
1 Rating

HR Reporting

7.5

Paychex Flex

75%
8.0

TribeHR (discontinued)

80%
TribeHR (discontinued) ranks higher in 2/3 features

Report builder

7.5
75%
95 Ratings
7.0
70%
1 Rating

Pre-built reports

7.8
78%
103 Ratings
8.0
80%
1 Rating

Ability to combine HR data with external data

7.2
72%
59 Ratings
9.0
90%
1 Rating

Onboarding

8.2

Paychex Flex

82%
8.5

TribeHR (discontinued)

85%
TribeHR (discontinued) ranks higher in 2/2 features

New hire portal

8.3
83%
93 Ratings
9.0
90%
1 Rating

Manager tracking tools

8.0
80%
64 Ratings
8.0
80%
1 Rating

Recruiting / ATS

7.4

Paychex Flex

74%
8.9

TribeHR (discontinued)

89%
TribeHR (discontinued) ranks higher in 7/7 features

Job Requisition Management

7.2
72%
25 Ratings
9.0
90%
1 Rating

Company Website Posting

7.5
75%
24 Ratings
9.0
90%
1 Rating

Publish to Social Media

7.5
75%
18 Ratings
10.0
100%
1 Rating

Job Search Site Posting

7.2
72%
24 Ratings
9.0
90%
1 Rating

Duplicate Candidate Prevention

7.2
72%
20 Ratings
8.0
80%
1 Rating

Applicant Tracking

7.3
73%
24 Ratings
9.0
90%
1 Rating

Notifications and Alerts

7.6
76%
38 Ratings
8.0
80%
1 Rating

Performance and Goals

Paychex Flex

Feature Set Not Supported
N/A
8.5

TribeHR (discontinued)

85%
TribeHR (discontinued) ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
9.0
90%
1 Rating

Individual goal setting

N/A
0 Ratings
8.0
80%
2 Ratings

Line-of sight-visibility

N/A
0 Ratings
9.0
90%
1 Rating

Performance tracking

N/A
0 Ratings
8.0
80%
1 Rating

Performance Management

Paychex Flex

Feature Set Not Supported
N/A
7.8

TribeHR (discontinued)

78%
TribeHR (discontinued) ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
8.0
80%
2 Ratings

Performance improvement plans

N/A
0 Ratings
7.0
70%
1 Rating

Review status tracking

N/A
0 Ratings
9.0
90%
1 Rating

Review reminders

N/A
0 Ratings
8.0
80%
1 Rating

Multiple review frequency

N/A
0 Ratings
7.0
70%
1 Rating

Succession Planning

Paychex Flex

Feature Set Not Supported
N/A
8.3

TribeHR (discontinued)

83%
TribeHR (discontinued) ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
9.0
90%
1 Rating

Candidate ranking

N/A
0 Ratings
8.0
80%
1 Rating

Candidate search

N/A
0 Ratings
7.0
70%
1 Rating

Candidate development

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Paychex Flex is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Paychex Flex

80%
184 Ratings
6.0

TribeHR (discontinued)

60%
2 Ratings

Likelihood to Renew

7.7

Paychex Flex

77%
15 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Usability

8.2

Paychex Flex

82%
131 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Availability

8.9

Paychex Flex

89%
6 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Performance

8.8

Paychex Flex

88%
6 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Support Rating

8.1

Paychex Flex

81%
160 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Online Training

8.2

Paychex Flex

82%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Implementation Rating

8.6

Paychex Flex

86%
8 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Product Scalability

8.2

Paychex Flex

82%
6 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Likelihood to Recommend

Paychex Flex

Processing payroll biweekly to the payroll specialist, handling and enrolling new employee paperwork, If you have 401k benefits at your workplace it is easy to monitor 401K performance, print out their required paperwork every quarter or yearly as required by the Financial institutions to meet legal requirements. Filing and submitting 5500 to IRS is helpful.
Anonymous | TrustRadius Reviewer

TribeHR (discontinued)

I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.
Kirsten Lowery | TrustRadius Reviewer

Pros

Paychex Flex

  • Paychex Flex does an exemplary job with handling Payroll. Our organization has full-time employee's as well as contractor's and we never have an issue with payroll.
  • Insurance renewal process is painless.
  • Another plus to using Paychex Flex is the customer support. Questions and/or inquiries are handled promptly and in a timely manner.
Anonymous | TrustRadius Reviewer

TribeHR (discontinued)

  • Ad publication
  • process streamlining
  • scalability
Adam Guenther | TrustRadius Reviewer

Cons

Paychex Flex

  • It's difficult to update user emails and user phone numbers after they have been set
  • The performance management system could use some quality of life improvements like viewing previous reviews while completing a new review or allowing a manager to view the self-review of an employee while completing the manager review.
  • For the issues and incidents section, it would be great if system admins could submit a new case like a workplace injury or near-miss without having to tag an employee in the case. Sometimes we just want to add the information into Flex for recordkeeping purposes and for generating 300A forms at the end of the year.
Anonymous | TrustRadius Reviewer

TribeHR (discontinued)

  • I would like even more capabilities, but I think that has to do with how we are using the site.
  • I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
  • I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.
Kirsten Lowery | TrustRadius Reviewer

Pricing Details

Paychex Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

$0

Paychex Flex Editions & Modules

Edition
Paychex Go$591
Paychex Flex ServiceContact sales team
Paychex Flex EnterpriseContact sales team
  1. per month/+$4 per employee
  2. none
Additional Pricing Details

TribeHR (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

TribeHR (discontinued) Editions & Modules

Additional Pricing Details

Likelihood to Renew

Paychex Flex

Paychex Flex 7.7
Based on 15 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Usability

Paychex Flex

Paychex Flex 8.2
Based on 131 answers
Paychex Flex has possibly added electronic onboarding since we stopped using the system. This option would bring my rating up to a 8 or 9 for Paychex Flex. The ability to have employees enter their info, read and ackowledge company policies versus hand writing paper applications that are often times not legible, has been more effecient for us with the hiring process
Heather Bala | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Reliability and Availability

Paychex Flex

Paychex Flex 8.9
Based on 6 answers
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Anonymous | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Performance

Paychex Flex

Paychex Flex 8.8
Based on 6 answers
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Anonymous | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Paychex Flex

Paychex Flex 8.1
Based on 160 answers
Paychex Flex has been having longer than normal wait times, but I do think that it is a covid-related/staffing issue as it's only been happening in the past 2 months (November, December, January 2022). Once I do have a representative on the line, they are helpful, knowledgeable, and friendly. The support level is fairly basic at the representative level. For anything more complex, an HR specialist would need to be brought in.
Lonnie deMarco | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Online Training

Paychex Flex

Paychex Flex 8.2
Based on 1 answer
They were very patient and answered all of my questions.
Sarah Heller | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

Paychex Flex

Paychex Flex 8.6
Based on 8 answers
Just make sure you have your in-house data collected and organized before you start. It would be helpful to put together a questionnaire to solicit all of the needed information.
Joey Riso | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Paychex Flex

Paychex Flex is hands-down an easier way to manage payroll. I found QuickBooks Online to be somewhat confusing about when and where to file what form, and it was definitely more tedious than the easy flow of using Paychex Flex.
Luann Honerkamp | TrustRadius Reviewer

TribeHR (discontinued)

We evaluated Greenhouse but went with net suite because we were already using some of the other NetSuite. Greenhouse seemed a bit easier to use. The others were a bit too small, didn't have the stretch to scale.
Adam Guenther | TrustRadius Reviewer

Scalability

Paychex Flex

Paychex Flex 8.2
Based on 6 answers
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
Anonymous | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Return on Investment

Paychex Flex

  • Using Paychex Flex has been a great timesaver for me - I can print out timesheets that help keep me focused on all the employee's time and accurate reporting.
  • The payroll journals are very easy to read and make cash management a very simple process.
  • Employees love that they can go online and see their paychecks and payroll information, thereby leaving me to do more important tasks.
Terry Capaldi | TrustRadius Reviewer

TribeHR (discontinued)

  • As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
  • It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
  • It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.
Kirsten Lowery | TrustRadius Reviewer

Screenshots

TribeHR (discontinued)

Add comparison