What users are saying about
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123 Ratings
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Top Rated
739 Ratings

Paycom

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123 Ratings
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Score 7.2 out of 100

QuickBooks Online

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Top Rated
739 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Paycom

Paycom is situated in all payroll and human capital management processes where when you want to manage your payroll in a seamless manner, free from errors then turn to Paycom. It also keeps the employee data securely and helps in recruiting new employees and still manage their performance and onboarding in your company. It further fits in all company portfolios whether small or large thereby proving to be excellent in managing your workforce.
Richard Gichangi | TrustRadius Reviewer

QuickBooks Online

Quickbooks Online is super well suited for small business owners who are on the go and need access to their bookkeeping across multiple devices. You can leave the desktop and carry your books in your pocket for billing, invoicing, expensing, payroll any time, anywhere. I know there are time tracking plugins as well as other integrations that allow for your staff to submit reports directly to the software which is a brilliant addition.
Joel McAfee | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Paycom
8.3
QuickBooks Online
Employee demographic data
Paycom
8.6
QuickBooks Online
Employment history
Paycom
8.1
QuickBooks Online
Job profiles and administration
Paycom
8.8
QuickBooks Online
Workflow for transfers, promotions, pay raises, etc.
Paycom
8.4
QuickBooks Online
Organizational charting
Paycom
8.0
QuickBooks Online
Organization and location management
Paycom
8.1
QuickBooks Online
Compliance data (COBRA, OSHA, etc.)
Paycom
7.9
QuickBooks Online

Payroll Management

Paycom
8.2
QuickBooks Online
7.6
Pay calculation
Paycom
6.9
QuickBooks Online
7.9
Support for external payroll vendors
Paycom
8.3
QuickBooks Online
Benefit plan administration
Paycom
7.9
QuickBooks Online
6.9
Direct deposit files
Paycom
8.9
QuickBooks Online
7.8
Salary revision and increment management
Paycom
8.3
QuickBooks Online
7.2
Reimbursement management
Paycom
9.0
QuickBooks Online
8.0

Leave and Attendance Management

Paycom
8.0
QuickBooks Online
Approval workflow
Paycom
8.2
QuickBooks Online
Balance details
Paycom
7.8
QuickBooks Online
Annual carry-forward and encashment
Paycom
7.9
QuickBooks Online

Employee Self Service

Paycom
8.3
QuickBooks Online
View and generate pay and benefit information
Paycom
8.6
QuickBooks Online
Update personal information
Paycom
8.6
QuickBooks Online
View company policy documentation
Paycom
8.3
QuickBooks Online
Employee recognition
Paycom
8.3
QuickBooks Online
View job history
Paycom
7.6
QuickBooks Online

Asset Management

Paycom
8.6
QuickBooks Online
Tracking of all physical assets
Paycom
8.6
QuickBooks Online

HR Reporting

Paycom
7.5
QuickBooks Online
Report builder
Paycom
8.0
QuickBooks Online
Pre-built reports
Paycom
8.1
QuickBooks Online
Ability to combine HR data with external data
Paycom
6.3
QuickBooks Online

Onboarding

Paycom
8.2
QuickBooks Online
New hire portal
Paycom
8.1
QuickBooks Online
Manager tracking tools
Paycom
8.3
QuickBooks Online

Performance and Goals

Paycom
6.6
QuickBooks Online
Corporate goal setting
Paycom
6.3
QuickBooks Online
Individual goal setting
Paycom
6.5
QuickBooks Online
Line-of sight-visibility
Paycom
6.2
QuickBooks Online
Performance tracking
Paycom
7.4
QuickBooks Online

Performance Management

Paycom
6.9
QuickBooks Online
Performance plans
Paycom
7.3
QuickBooks Online
Performance improvement plans
Paycom
7.3
QuickBooks Online
Review status tracking
Paycom
7.3
QuickBooks Online
Review reminders
Paycom
6.2
QuickBooks Online
Multiple review frequency
Paycom
6.5
QuickBooks Online

Succession Planning

Paycom
8.8
QuickBooks Online
Create succession plans/pools
Paycom
9.0
QuickBooks Online
Candidate ranking
Paycom
8.4
QuickBooks Online
Candidate search
Paycom
9.1
QuickBooks Online
Candidate development
Paycom
8.7
QuickBooks Online

Recruiting / ATS

Paycom
9.1
QuickBooks Online
Job Requisition Management
Paycom
9.4
QuickBooks Online
Company Website Posting
Paycom
9.2
QuickBooks Online
Publish to Social Media
Paycom
9.1
QuickBooks Online
Job Search Site Posting
Paycom
8.9
QuickBooks Online
Duplicate Candidate Prevention
Paycom
9.0
QuickBooks Online
Applicant Tracking
Paycom
9.2
QuickBooks Online
Notifications and Alerts
Paycom
9.0
QuickBooks Online

Customization

Paycom
QuickBooks Online
7.6
API for custom integration
Paycom
QuickBooks Online
8.1
Plug-ins
Paycom
QuickBooks Online
7.1

Security

Paycom
QuickBooks Online
8.3
Single sign-on capability
Paycom
QuickBooks Online
8.5
Role-based user permissions
Paycom
QuickBooks Online
8.1

Reporting & Analytics

Paycom
QuickBooks Online
8.0
Dashboards
Paycom
QuickBooks Online
8.0
Standard reports
Paycom
QuickBooks Online
8.3
Custom reports
Paycom
QuickBooks Online
7.7

General Ledger and Configurable Accounting

Paycom
QuickBooks Online
7.5
Accounts payable
Paycom
QuickBooks Online
7.9
Accounts receivable
Paycom
QuickBooks Online
8.2
Cash management
Paycom
QuickBooks Online
7.6
Bank reconciliation
Paycom
QuickBooks Online
8.1
Expense management
Paycom
QuickBooks Online
7.9
Time tracking
Paycom
QuickBooks Online
5.6
Fixed asset management
Paycom
QuickBooks Online
6.5
Multi-currency support
Paycom
QuickBooks Online
4.2
Multi-division support
Paycom
QuickBooks Online
7.6
Regulations compliance
Paycom
QuickBooks Online
6.6
Electronic tax filing
Paycom
QuickBooks Online
8.7
Self-service portal
Paycom
QuickBooks Online
8.4
Global Financial Support
Paycom
QuickBooks Online
8.4
Primary and Secondary Ledgers
Paycom
QuickBooks Online
7.4
Intercompany Accounting
Paycom
QuickBooks Online
8.1
Localizations
Paycom
QuickBooks Online
7.4
Journals and Reconciliations
Paycom
QuickBooks Online
8.1
Enterprise Accounting
Paycom
QuickBooks Online
8.1
Configurable Accounting
Paycom
QuickBooks Online
7.8
Centralized Rules Framework
Paycom
QuickBooks Online
7.6
Standardized Processes
Paycom
QuickBooks Online
7.7

Inventory Management

Paycom
QuickBooks Online
6.0
Inventory tracking
Paycom
QuickBooks Online
6.2
Automatic reordering
Paycom
QuickBooks Online
7.8
Location management
Paycom
QuickBooks Online
6.8
Manufacturing module
Paycom
QuickBooks Online
3.2

Order Management

Paycom
QuickBooks Online
7.9
Pricing
Paycom
QuickBooks Online
7.1
Order entry
Paycom
QuickBooks Online
7.8
Credit card processing
Paycom
QuickBooks Online
7.5
Cost of goods sold
Paycom
QuickBooks Online
7.7
Order Orchestration
Paycom
QuickBooks Online
8.4
End-to-end order visibility
Paycom
QuickBooks Online
8.3
Order exception Resolution
Paycom
QuickBooks Online
8.4

Pros

Paycom

  • Our sales rep. has answered all our questions and fulfilled our growing and changing needs.
  • Paycom training for all employees was very easy to follow and the trainer was very professional
  • When needs change, customer service reps are very friendly and eager to help
Kirt Rumbaugh | TrustRadius Reviewer

QuickBooks Online

  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap | TrustRadius Reviewer

Cons

Paycom

  • I'd like to see the user and client login credentials managed as a true multilevel authentication instead of needing to log in to separate applications.
  • I'd like to see a free SSO implementation.
  • It'd be cool to see an API framework to allow more integration into other LOB applications. Expense management could flow directly from my corporate credit card accounts into Paycom if I had an API for expense management. (Example)
Dan Rotelli | TrustRadius Reviewer

QuickBooks Online

  • Collaboration. I would like multiple members of our team to be able to collaborate better. I have difficulty sometimes tracking what was done by whom at a user level.
  • Making user permissions easier to manage. Setting security options between users. The features may be there but it is not as intuitive to set certain access permissions and differentiate between users as I would like.
  • Integration into Outlook calendars would be a nice add-on for payment reminders. These are setup and scheduled for payment automatically through the app, but a reminder on my personal calendar would be a nice add on. It may even be available but I am not aware of it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Paycom

Paycom 9.1
Based on 3 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 8.0
Based on 20 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

Paycom

Paycom 9.1
Based on 1 answer
Paycom is exceptionally user friendly!
Jeanean South, MA, CFRE | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 8.4
Based on 12 answers
It's Easy enough to learn the basic for a new user; though if you are required to go more in depth in recording assets or liability accounts it could get somewhat confusing for the every day user who doesn't know double-entry accounting. It's great for a business that just wants profit and loss information available at their fingertips.
Lindsay Foucht | TrustRadius Reviewer

Reliability and Availability

Paycom

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton | TrustRadius Reviewer

Performance

Paycom

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support

Paycom

Paycom 8.0
Based on 5 answers
The ease of use is just so great. We have a small office with inexperienced people and this made it easy to use. learn, and teach.
John Chavez | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 4.1
Based on 5 answers
Not that overally impressed with the support when having issues with the app or desktop version. I lost my patience and at times just gave up and tried another process outside of QuickBooks. This is definitely something QuickBooks needs to work on improving as this could lose them customers in the long run. The benefits at the moment outweigh any of the frustrations I face.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Implementation

Paycom

Paycom 9.1
Based on 1 answer
Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
Jeanean South, MA, CFRE | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA | TrustRadius Reviewer

Alternatives Considered

Paycom

I only compared Paycom to ADP and the decision was simple for me. Not only was the cost for Paycom less, but the entire system was online and accessible to me at all times. ADP seemed to be pieced together and somewhat difficult to use. I have never used another payroll company and if I have it my way, I never will. Now that we are set up I honestly don't know why we would want to change!
Greg Roberts | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online was much easier to use across a non-profit where we needed people in multiple locations working on different servers to access the financial data at once, it also allowed us to connect our bank accounts to the software which was a huge benefit of the program, these were main differentiators between the online product and the desktop version that we trialed. We have also used Wave in the past for accounting and still use it for it's invoicing features because of the nice invoices it creates for our organization at no cost. Microsoft Excel is what we used before Online version so QuickBooks is much more advanced than that.
Dylan DeClerck | TrustRadius Reviewer

Return on Investment

Paycom

  • The system saves us many man hours and salary costs due to the online capabilities of the program. I was able to reduce the admin staff by one full member just due to the lack of paper shuffling because of Paycom's documents section.
Carissa Bray | TrustRadius Reviewer

QuickBooks Online

  • QuickBooks Online ("QBO") has allowed us to increase our efficiency by at least 20% on clients where we handle their actual activity entry. The use of bank feeds has been the largest contributor to this because we can memorize transactions and what categorization needs to happen to them - virtually eliminating the need to key in information for those clients.
  • We are able to service more clients who are coming to us that want to use or already use a cloud based solution. Probably 2 of every 5 new clients already are using a cloud solution or want to use a cloud solution.
  • We are able to have access to the clients books immediately via the easy granting of a free "Accountant's Login." Clients love that they don't have to pay for this easy to use feature and that we can immediately start collaborating on new work without having to jump through hoops to gain access.
Anonymous | TrustRadius Reviewer

Pricing Details

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Paycom
7.3
QuickBooks Online
8.0

Likelihood to Renew

Paycom
9.1
QuickBooks Online
8.0

Usability

Paycom
9.1
QuickBooks Online
8.4

Reliability and Availability

Paycom
QuickBooks Online
5.6

Performance

Paycom
QuickBooks Online
7.9

Support

Paycom
8.0
QuickBooks Online
4.1

Implementation

Paycom
9.1
QuickBooks Online
5.2

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