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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    UKG Ready

    Score8.2 out of 10
    N/AThe UKG Ready® software suite is a centralized HCM solution designed for small to mid-sized businesses. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes. UKG Ready's suite of tools offer actionable insights while helping to ensure compliance. Using AI, it draws on work, people, and culture data to boost efficiency and productivity. For example, UKG Ready streamlines core HR functions by centralizing…N/A
    Pricing
    Pega PlatformUKG Ready
    Editions & Modules
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Pega PlatformUKG Ready
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details**350,000 cases / year minimum. Additional cases available in blocks of 150,000.—
    More Pricing Information
    Community Pulse
    Pega PlatformUKG Ready
    Considered Both Products
    Pegasystems
    No answer on this topic
    UKG
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    83%
    Would buy again
    161 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    92%
    Delivers good value for the price
    136 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    89%
    Happy with the feature set
    171 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    75%
    Lived up to sales and marketing promises
    92 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    62%
    Implementation went as expected
    90 Answers
    Features
    Pega PlatformUKG Ready
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    UKG Ready
    -
    Ratings
    Dashboards4.062 Ratings00 Ratings
    Standard reports6.062 Ratings00 Ratings
    Custom reports6.061 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    UKG Ready
    -
    Ratings
    Process designer9.065 Ratings00 Ratings
    Process simulation7.957 Ratings00 Ratings
    Business rules engine10.065 Ratings00 Ratings
    SOA support7.151 Ratings00 Ratings
    Process player7.048 Ratings00 Ratings
    Support for modeling languages5.46 Ratings00 Ratings
    Form builder9.059 Ratings00 Ratings
    Model execution8.956 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    UKG Ready
    -
    Ratings
    Social collaboration tools9.050 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    UKG Ready
    -
    Ratings
    Content management4.49 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    7.7
    264 Ratings
    6% below category average
    Employee demographic data00 Ratings8.8235 Ratings
    Employment history00 Ratings8.1226 Ratings
    Job profiles and administration00 Ratings8.1230 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.5213 Ratings
    Organizational charting00 Ratings5.7175 Ratings
    Organization and location management00 Ratings7.7201 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.3172 Ratings
    Payroll Management
    Comparison of Payroll Management features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    8.3
    256 Ratings
    1% above category average
    Pay calculation00 Ratings9.0236 Ratings
    Support for external payroll vendors00 Ratings7.0143 Ratings
    Off-cycle/On-Demand payment00 Ratings8.1129 Ratings
    Benefit plan administration00 Ratings8.1190 Ratings
    Direct deposit files00 Ratings9.0199 Ratings
    Salary revision and increment management00 Ratings8.2179 Ratings
    Reimbursement management00 Ratings8.67 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    8.0
    231 Ratings
    3% below category average
    Approval workflow00 Ratings8.1213 Ratings
    Balance details00 Ratings7.5221 Ratings
    Annual carry-forward and encashment00 Ratings8.4190 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    8.1
    244 Ratings
    2% below category average
    View and generate pay and benefit information00 Ratings8.4225 Ratings
    Update personal information00 Ratings8.4232 Ratings
    View company policy documentation00 Ratings7.9192 Ratings
    Employee recognition00 Ratings7.88 Ratings
    View job history00 Ratings7.9199 Ratings
    Asset Management
    Comparison of Asset Management features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    8.4
    93 Ratings
    4% above category average
    Tracking of all physical assets00 Ratings8.493 Ratings
    HR Reporting
    Comparison of HR Reporting features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    7.8
    245 Ratings
    3% above category average
    Report builder00 Ratings8.0240 Ratings
    Pre-built reports00 Ratings7.9240 Ratings
    Ability to combine HR data with external data00 Ratings7.512 Ratings
    Onboarding
    Comparison of Onboarding features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    7.5
    173 Ratings
    7% below category average
    New hire portal00 Ratings7.8172 Ratings
    Manager tracking tools00 Ratings7.2144 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    8.0
    109 Ratings
    1% below category average
    Corporate goal setting00 Ratings9.07 Ratings
    Individual goal setting00 Ratings7.2101 Ratings
    Line-of sight-visibility00 Ratings8.69 Ratings
    Performance tracking00 Ratings7.2107 Ratings
    Performance Management
    Comparison of Performance Management features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    7.8
    135 Ratings
    2% below category average
    Performance plans00 Ratings7.7123 Ratings
    Performance improvement plans00 Ratings7.5111 Ratings
    Review status tracking00 Ratings8.0120 Ratings
    Review reminders00 Ratings8.0126 Ratings
    Multiple review frequency00 Ratings7.9110 Ratings
    Succession Planning
    Comparison of Succession Planning features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    7.7
    56 Ratings
    2% below category average
    Create succession plans/pools00 Ratings7.348 Ratings
    Candidate ranking00 Ratings7.629 Ratings
    Candidate search00 Ratings8.034 Ratings
    Candidate development00 Ratings8.029 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Pega Platform and UKG Ready
    Feature
    Pega Platform
    -
    Ratings
    UKG Ready
    7.9
    139 Ratings
    0% below category average
    Job Requisition Management00 Ratings8.0120 Ratings
    Company Website Posting00 Ratings8.5115 Ratings
    Publish to Social Media00 Ratings7.888 Ratings
    Job Search Site Posting00 Ratings8.095 Ratings
    Duplicate Candidate Prevention00 Ratings6.790 Ratings
    Applicant Tracking00 Ratings8.3120 Ratings
    Notifications and Alerts00 Ratings7.8128 Ratings
    Best Alternatives
    Pega PlatformUKG Ready
    Small Businesses
    Process Street
    Score8.2 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pega PlatformUKG Ready
    Likelihood to Recommend
    7.9
    (74 ratings)
    8.2
    (292 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    8.0
    (19 ratings)
    Usability
    9.0
    (2 ratings)
    8.2
    (175 ratings)
    Availability
    -
    (0 ratings)
    5.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (8 ratings)
    Support Rating
    10.0
    (7 ratings)
    5.0
    (75 ratings)
    In-Person Training
    -
    (0 ratings)
    7.8
    (2 ratings)
    Online Training
    8.0
    (1 ratings)
    6.0
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    5.0
    (11 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    6.3
    (136 ratings)
    Product Scalability
    -
    (0 ratings)
    3.0
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (4 ratings)
    User Testimonials
    Pega PlatformUKG Ready
    Likelihood to Recommend
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    UKG
    UKG is great for storing personal information and is easy to use for clocking in and out. And you can easily find the next payday at the bottom, your calendar with requested time off, and the available hrs. UKG is less user-friendly and more difficult when editing your personal information, like your phone number, and requesting time off is a little confusing to me.
    Incentivized
    Read full review
    Pros
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    UKG
    • The mobile app experience is terrific. Once the employees figured out the navigation, they now prefer the app over the web version. The app mirrors the web version, although the navigation is somewhat compressed due to the mobile view. Other than that, the tools in the app work exactly as the web.
    • Reporting - there hasn't been a time when I couldn't run a report on the information I needed. And the reports dashboard is very robust - my most important reports were already built in the system. I saved so much time because I didn't have to cobble together the data from multiple reports or contact support to build the report for me.
    • Community page - I log into UKG's Community page daily. I learn so much from experienced UKG users and the UKG moderators are quick to provide answers and best practices. When I have a question about how to use a feature in UKG Ready, my first stop is the Community - I almost always find what I need without the need to submit a ticket/case or call Support. When I can't find what I need using Community, I can trust that Support will be responsive and helpful. For example, I needed help learning how our onboarding process was configured and submitted a case for assistance. The representative scheduled multiple meetings with me to help me not only navigate the onboarding setup but also to teach me how to revise the associated workflows and test the changes. I was also able to ensure our onboarding was set up correctly as well as modify it as needed.
    • Employee Self-Service - Once employees were trained to find their HR Actions tool, they quickly adapted to submitting their requests through UKG Ready rather than asking for help from an admin. Now, they readily submit change requests to update their direct deposit, address, and withholding. Sure, they still need a little help from time to time, but employees are initiating these changes without the need for payroll or HR to chase down signatures or paperwork.
    Incentivized
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    Cons
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
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    UKG
    • Custom reporting is not intuitive
    • Learning and training is poor and has not provided our team with a way to approach our problems in a cost-effective and meaningful way
    • Consistent glitches in some areas result in errors that persist through multiple payrolls despite a thorough review of all settings
    • Reports don't live in the same place, multiple types of reports exist in multiple places with little explanation of the difference. We often build custom reports only to have them disappear or have to spend a long time trying to find them.
    Incentivized
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    Likelihood to Renew
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    UKG
    We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
    Incentivized
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    Usability
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
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    UKG
    We have been very happy with the product. Occasionally, there are things we run into that do not seem so clear, yet the customer service provided by UKG community and service cases is unparalleled. Their specialists have been great to take the time to walk us through how to properly set up open enrollment and we appreciate the written follow up from the service cases so we can save the instructions.
    Incentivized
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    Reliability and Availability
    Pegasystems
    No answers on this topic
    UKG
    The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
    Incentivized
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    Performance
    Pegasystems
    No answers on this topic
    UKG
    We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
    Incentivized
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    Support Rating
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
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    UKG
    If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
    Incentivized
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    In-Person Training
    Pegasystems
    No answers on this topic
    UKG
    Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
    Incentivized
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    Online Training
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    UKG
    Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
    Incentivized
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    Implementation Rating
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
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    UKG
    Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
    Incentivized
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    Alternatives Considered
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
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    UKG
    UKG is much easier to use and customize for our business needs. I enjoy that the time piece is directly connected with the payroll function. This is something that we didn't see when working with Paylocity. There was a manual time data upload that we needed to process into the Payroll function to process payroll. UKG has this setup and it's just a click of a button, so simple!
    Incentivized
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    Scalability
    Pegasystems
    No answers on this topic
    UKG
    Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
    Incentivized
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    Return on Investment
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
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    UKG
    • The system has allowed us to understand what goes into background vendors and helped us transition in a troubled time.
    • The system has allows us to move forms to custom forms vs using Docusign.
    • The system has helped us cut back on paper usage and storing folders.
    Incentivized
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    ScreenShots

    UKG Ready Screenshots

    Screenshot of the employee mobile interface.Screenshot of trust index survey results.Screenshot of the manager dashboard.Screenshot of payroll analytics.