Peoplebox vs. SnapComms vs. UKG Pro

Peoplebox is well suited to assign goals and track outcomes when the teams are aligned well internally and the goals are well defined with quantitative outcomes. It has limitations when it comes to integrating Peoplebox with internal toolkits and collaboration tools like Asana, Slack, and others. However, it works well with Google sheets.

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If you need to communicate urgent or timely messages to a specific group is users or computers, then SnapComms is ideal. It is perhaps not so useful to use it as a training delivery tool, but you can use it to send out newsletters or messages that contain a link to a training source.

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I feel UKG Pro has been so horribly rolled out at the City of Houston. I'm amazed that, as a system administrator, it even works at all. In my opinion, the greatest expense the city has budgeted is managed by a shoe-string, janky, bug-ridden mess. I truly hope UKG is bought out for 2 cents and scattered to dust. In my opinion, terrible maintenance and support, the worst consultants money can buy, the sleaziest sales accountants. This system tries my patience as a lead system administrator and I would caution anyone considering bringing in this mess to their business. It's been a year now, and we still have workarounds and bugs daily.

• Allows to easily monitor activities progress.
• Helps in prioritizing tasks.

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• Clear and direct messaging
• Groups and targets users
• Small footprint on PCs

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• UKG has an amazing support team to reach out to if assistance is needed
• All add-ons of UKG Pro integrate seamlessly making it a powerful software program
• UKG Pro is very configurable to meet the specific needs of companies
• It is easy to use and navigate
• The mobile app is loved by all employees and provides on-demand access
• The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
• The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.

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• Integrations with tools like slack and asana are tedious.
• Goals are difficult to link across multiple people.
• Quantitative progress has to be updated manually in absence of the right integrations.

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• Auto update of the client silently
• Better data capture for statistics
• One-time licensing

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• Teachers that are hard functionality. Okay. I would say the most issues that we've had is the admins or the HR department losing their access and it throws us for a loop. It's like, what happened? What's going on? So that's the main thing. And then some of our employees struggle with the hourly employees try to struggle with timekeeping as in clocking in and clocking out. But we got that resolved. Thank you UKG Pro. And our employees are happy again. I would recommend UKG Pro.

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We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.

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It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.

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For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages

Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.

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The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows

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I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.

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Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.

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Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.

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Although both tasks allow monitoring team members' task progress and activity reporting, they are a bit different. It's hard to comp [are these two tools, although People soft was much easier for me to use (more intuitive) while I was a team member of a small team.

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We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.

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The UltiPro HRMS platform offers Flexibility & Accessibility. We are able to add a component company to our existing profile with ease. UltiPro provides a step-by-step guide to component company implementation. The process was flawless! the HRMS homepage is customizable. We place a large amount of data on our HRMS homepage for employees to view and print, regardless of their location, as long as they have internet access. The Human Resources Department no longer prints and distribute Employee Handbooks, Policies & Procedures, and Group Health SPDs, as this information is available on HRMS.

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• It has made reviews very easy.
• Organisation has clearly defined goals and tracking.
• Goals and objectives are transparent and open for all to view and comment on- making us very collaborative and open in culture.

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• Positive reduction of phone contacts with Retail estate
• Positive view on target audience
• Positive improvement via the statistics provided by the tool

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• My company acquired another company, and with a UKG partner, we were able to bring them online in UKG within two months of the acquisition date.
• When COVID sent us remote, we could configure custom fields to track vaccination status.
• The C-suite can get custom reports done in minutes, or ours, where our previous HRIS would have taken days to accomplish, as data would have had to have been exported to Excel and then manipulated inside Excel.
• UKG has allowed to go virtual paper free as both a candidate and employee.

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