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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Xactly

    Score8.6 out of 10
    N/AThe Xactly Intelligent Revenue Platform unifies the full revenue lifecycle into a single system of action to orchestrate and optimize revenue outcomes. Powered by 21+ years of data, the platform’s AI automates workflows and connects data across an existing ecosystem.N/A
    Pricing
    PipedriveXactly
    Editions & Modules
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    PipedriveXactly
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.—
    More Pricing Information
    Community Pulse
    PipedriveXactly
    Considered Both Products
    Pipedrive Inc.
    No answer on this topic
    Xactly Corp
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    93%
    Would buy again
    143 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    96%
    Delivers good value for the price
    122 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    96%
    Happy with the feature set
    151 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    90%
    Lived up to sales and marketing promises
    76 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    82%
    Implementation went as expected
    85 Answers
    Features
    PipedriveXactly
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipedrive and Xactly
    Feature
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Xactly
    -
    Ratings
    Customer data management / contact management8.724 Ratings00 Ratings
    Workflow management7.821 Ratings00 Ratings
    Territory management6.514 Ratings00 Ratings
    Opportunity management8.365 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.864 Ratings00 Ratings
    Contract management8.317 Ratings00 Ratings
    Quote & order management7.314 Ratings00 Ratings
    Interaction tracking8.521 Ratings00 Ratings
    Channel / partner relationship management7.116 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipedrive and Xactly
    Feature
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Xactly
    -
    Ratings
    Case management4.76 Ratings00 Ratings
    Call center management1.15 Ratings00 Ratings
    Help desk management3.16 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipedrive and Xactly
    Feature
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Xactly
    -
    Ratings
    Lead management7.549 Ratings00 Ratings
    Email marketing7.613 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipedrive and Xactly
    Feature
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Xactly
    -
    Ratings
    Task management7.964 Ratings00 Ratings
    Billing and invoicing management4.15 Ratings00 Ratings
    Reporting8.263 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipedrive and Xactly
    Feature
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Xactly
    -
    Ratings
    Forecasting7.719 Ratings00 Ratings
    Pipeline visualization8.268 Ratings00 Ratings
    Customizable reports7.516 Ratings00 Ratings
    Customization
    Comparison of Customization features of Pipedrive and Xactly
    Feature
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Xactly
    -
    Ratings
    Custom fields8.664 Ratings00 Ratings
    Custom objects8.554 Ratings00 Ratings
    Scripting environment1.04 Ratings00 Ratings
    API for custom integration7.646 Ratings00 Ratings
    Security
    Comparison of Security features of Pipedrive and Xactly
    Feature
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Xactly
    -
    Ratings
    Single sign-on capability6.112 Ratings00 Ratings
    Role-based user permissions7.360 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Pipedrive and Xactly
    Feature
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Xactly
    -
    Ratings
    Social data1.15 Ratings00 Ratings
    Social engagement1.15 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipedrive and Xactly
    Feature
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Xactly
    -
    Ratings
    Marketing automation3.67 Ratings00 Ratings
    Compensation management3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipedrive and Xactly
    Feature
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Xactly
    -
    Ratings
    Mobile access8.261 Ratings00 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Pipedrive and Xactly
    Feature
    Pipedrive
    -
    Ratings
    Xactly
    6.7
    108 Ratings
    20% below category average
    Personalized dashboards00 Ratings6.8108 Ratings
    Color-coded scorecards00 Ratings6.03 Ratings
    KPIs00 Ratings6.04 Ratings
    Key Performance Indicator setting00 Ratings7.03 Ratings
    Benchmarking with external data00 Ratings7.03 Ratings
    Revenue Forecasting00 Ratings7.03 Ratings
    Pipeline Analytics00 Ratings7.03 Ratings
    Sales ICM
    Comparison of Sales ICM features of Pipedrive and Xactly
    Feature
    Pipedrive
    -
    Ratings
    Xactly
    7.8
    119 Ratings
    10% below category average
    Sales compensation plan creation00 Ratings7.9111 Ratings
    Complex sales crediting00 Ratings8.0108 Ratings
    Sales compensation process automation00 Ratings7.6111 Ratings
    Incentive auditing/regulation compliance00 Ratings8.290 Ratings
    Sales compensation dashboards & forecasting00 Ratings8.1104 Ratings
    Incentive modeling00 Ratings7.282 Ratings
    Agile incentive strategy00 Ratings7.774 Ratings
    ICM mobile visibility00 Ratings8.166 Ratings
    Sales Gamification
    Comparison of Sales Gamification features of Pipedrive and Xactly
    Feature
    Pipedrive
    -
    Ratings
    Xactly
    4.6
    90 Ratings
    45% below category average
    Sales contest templates00 Ratings5.02 Ratings
    Custom sales contests00 Ratings5.02 Ratings
    Team competitions00 Ratings5.02 Ratings
    Multiple competitions00 Ratings4.02 Ratings
    Contest flexibility00 Ratings4.02 Ratings
    Sales rep view00 Ratings7.690 Ratings
    Mobile game functionality00 Ratings1.03 Ratings
    Game notifications & updates00 Ratings8.42 Ratings
    Social competition / Game collaboration00 Ratings1.02 Ratings
    Sales game integration to Salesforce00 Ratings1.03 Ratings
    Sales performance reporting00 Ratings7.93 Ratings
    TV streaming00 Ratings5.01 Ratings
    Best Alternatives
    PipedriveXactly
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    SAP Sales Performance Management
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    SAP Sales Performance Management
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipedriveXactly
    Likelihood to Recommend
    8.0
    (72 ratings)
    8.7
    (324 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    8.3
    (51 ratings)
    Usability
    9.0
    (25 ratings)
    8.0
    (29 ratings)
    Availability
    8.2
    (1 ratings)
    8.1
    (10 ratings)
    Performance
    -
    (0 ratings)
    1.8
    (13 ratings)
    Support Rating
    8.5
    (15 ratings)
    7.0
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (9 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (9 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    6.0
    (17 ratings)
    Configurability
    -
    (0 ratings)
    2.4
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    1.3
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    1.5
    (11 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.6
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (8 ratings)
    User Testimonials
    PipedriveXactly
    Likelihood to Recommend
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Xactly Corp
    The software is well-suited when it comes to tracking and monitoring your commission estimates. It's an easy, user-friendly way to understand what sales went through, and what sales disappeared. I think it could also be improved by showing what changed. So if I log in one day and I have a sale and the next day that's gone. I think an updated running log on what changed is important, even what's been added, like if I log in, show me like plus, you know, 5,000 in sales or something like that.
    Incentivized
    Read full review
    Pros
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Xactly Corp
    • Xactly Incent allows quick feed changes with Connect.
    • Xactly Incent allows intuitive plan design so that quick changes can be made with plan changes.
    • Document Management allows quick disbursement of plans to reps as well as record management of the plans.
    • Xactly Incent allows visibility to the reps at any time so that they do not have to wonder what their commissions are.
    Incentivized
    Read full review
    Cons
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Xactly Corp
    • Giving more than one manager access to view a participant's data. For dual reporting employees.
    • Would like more flexibility with the Standard Incentive Statement.
    • Easier process for setting up the new year.
    • The drill down function to get to the detailed data is limited to 20 standard columns. Would like it to be customizable by component.
    Incentivized
    Read full review
    Likelihood to Renew
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Xactly Corp
    We have been using Xactly as a primary application to calculate the commissions payout on a daily basis and would continue the same as Xactly Incent meets our requirement. It keeps the process automated and reduces the manual effort to calculate commissions.
    Incentivized
    Read full review
    Usability
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Xactly Corp
    From an admin perspective, the software's usability is high. The different components are organized in a way that is easy to figure out, for example, all elements of a plan are under the Plan Design section. There are some areas where searching within the system is a bit cumbersome because after clicking into a result and back out it clears your filter. I found the software easy to navigate when I first started and the amount of documentation and helpful videos they have on the community and within the University make the system even easier to learn.
    Incentivized
    Read full review
    Reliability and Availability
    Pipedrive Inc.
    No answers on this topic
    Xactly Corp
    In general the system is nearly always available. But the daily achievement calculation takes a hugh amount of time. therefore it was in the past month sometimes only from midday onwards completely updated and usable for Sales employees. Xactly support was and still is working hard to get it available early mornings. Availablility time has increased a lot. It's now down to around 10 am in the moring
    Read full review
    Performance
    Pipedrive Inc.
    No answers on this topic
    Xactly Corp
    Xactly Incent performs extremely well. I have not experienced it "slowing down" when usage is heavy. This is particularly true when it comes to the regular recalculation of credits and commissions. It is not uncommon for Xactly to be dealing with hundreds of thousands of orders/credits in a pay period, but the system handles it well. Xactly recently changed their calculation engine and the speed for regular refreshes increased significantly.
    Incentivized
    Read full review
    Support Rating
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Xactly Corp
    They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
    Incentivized
    Read full review
    In-Person Training
    Pipedrive Inc.
    No answers on this topic
    Xactly Corp
    Awesome product, easy to use during daily activities. Reporting and user experience are very well organised. The sales team also likes this tool for reviewing their commissions at any time, which provides real-time updates. For new hires or mid-hires, the commission calculation is working very efficiently. Every sales-side organisation must have this tool.Awesome product, easy to use during daily activities. Reporting and user experience are very well organised. The sales team also likes this tool for reviewing their commissions at any time, which provides real-time updates. For new hires or mid-hires, the commission calculation is working very efficiently. Every sales-side organisation must have this tool.
    Incentivized
    Read full review
    Online Training
    Pipedrive Inc.
    No answers on this topic
    Xactly Corp
    Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
    Read full review
    Implementation Rating
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Xactly Corp
    Go into implementation knowing how you will handle churn, if there are claw backs, treatment for every type of commission payment (i.e. new business, renewals, etc.) and know your average customer life. You'll also want details by customer for as far back as you can go (within reason).
    Incentivized
    Read full review
    Alternatives Considered
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Xactly Corp
    Ignoring the contractual issues that we had, Optymyze is very different from Xactly Incent. I would say that both offer high degrees of flexibility, but Xactly requires greater technical knowledge to customize. Optymyze allows administrators to manipulate data in a way similar to Domo or Tableau, allowing someone who is less technical to customize it. Xactly's connect module, on the other hand, requires strong knowledge of SQL to be able to manipulate data. I've been looking to take the training for Connect, so I can't comment on the limitations or flexibility beyond that.
    Incentivized
    Read full review
    Scalability
    Pipedrive Inc.
    No answers on this topic
    Xactly Corp
    It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
    Read full review
    Return on Investment
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
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    Xactly Corp
    • I am not aware of the company investment, but the overall result is fantastic. Employees visibility to commissions and components of their commissions is great. They have much more accessibility to their numbers and better understanding of how commissions are calculated. They can also review commissions at their convince on the application.
    • There seems to be more employee engagement and satisfaction with the overall commission process and reporting with Xactly Incent.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Xactly Screenshots

    Screenshot of the Chat-based AI Assistant interface surfacing compensation insights, attrition risk predictions, and quota recommendations, drawn from 20+ years of proprietary SPM data.Screenshot of a rep-facing incentive statement showing commission earned, quota attainment, and deal-level payout breakdown in a single view.Screenshot of a multi-dimensional forecast view showing deal health scores, risk signals, and AI-generated revenue trajectories across commit, best case, and pipeline categories.Screenshot of a view of territory design decisions that used to take quarters now take days with the coverage visibility and quota alignment field teams need to hit plan.Screenshot of the what-if scenario modeling view with plan variants, projected spend, pay equity impact, and attainment outcomes compared side by side, powered by 20+ years of benchmark data.Screenshot of a single source of truth dashboard for territory assignments, headcount, credits, and quota targets with workflow approvals for mid-year changes built in.