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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PrestaShop

    Score7.6 out of 10
    N/APrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full…

    $24

    per month

    VerticalResponse

    Score10 out of 10
    N/AVerticalResponse is an email campaign management software and services platform from Deluxe. In addition to providing email marketing tools, VerticalResponse offers fully managed email marketing services from campaign launch and management to reporting and analysis.

    $9

    per month

    Pricing
    PrestaShopVerticalResponse
    Editions & Modules
    PrestaShop Hosted
    $24
    per month
    PrestaShop
    Free
    Enterprise
    Custom Pricing
    Basic
    $11.00
    per month
    Pro
    $16.00
    per month
    Pro Plus
    $196.00
    per month
    Offerings
    Pricing Offerings
    PrestaShopVerticalResponse
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices are in Euros.—
    More Pricing Information
    Community Pulse
    PrestaShopVerticalResponse
    Considered Both Products
    PrestaShop
    No answer on this topic
    VerticalResponse
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    71%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    PrestaShopVerticalResponse
    Online Storefront
    Comparison of Online Storefront features of PrestaShop and VerticalResponse
    Feature
    PrestaShop
    7.3
    5 Ratings
    7% below category average
    VerticalResponse
    -
    Ratings
    Product catalog & listings9.75 Ratings00 Ratings
    Product management7.75 Ratings00 Ratings
    Bulk product upload5.04 Ratings00 Ratings
    Branding5.04 Ratings00 Ratings
    Mobile storefront9.75 Ratings00 Ratings
    Product variations5.04 Ratings00 Ratings
    Website integration9.85 Ratings00 Ratings
    Visual customization6.04 Ratings00 Ratings
    CMS7.85 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of PrestaShop and VerticalResponse
    Feature
    PrestaShop
    6.9
    5 Ratings
    10% below category average
    VerticalResponse
    -
    Ratings
    Abandoned cart recovery6.03 Ratings00 Ratings
    Checkout user experience7.95 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of PrestaShop and VerticalResponse
    Feature
    PrestaShop
    7.8
    5 Ratings
    7% below category average
    VerticalResponse
    -
    Ratings
    eCommerce security7.85 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of PrestaShop and VerticalResponse
    Feature
    PrestaShop
    6.6
    12 Ratings
    15% below category average
    VerticalResponse
    -
    Ratings
    Promotions & discounts7.95 Ratings00 Ratings
    Personalized recommendations5.14 Ratings00 Ratings
    SEO6.912 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of PrestaShop and VerticalResponse
    Feature
    PrestaShop
    9.0
    5 Ratings
    11% above category average
    VerticalResponse
    -
    Ratings
    Multi-site management7.85 Ratings00 Ratings
    Order processing8.85 Ratings00 Ratings
    Inventory management9.65 Ratings00 Ratings
    Shipping10.04 Ratings00 Ratings
    Custom functionality8.75 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of PrestaShop and VerticalResponse
    Feature
    PrestaShop
    -
    Ratings
    VerticalResponse
    9.9
    8 Ratings
    21% above category average
    WYSIWYG email editor00 Ratings10.07 Ratings
    Dynamic content00 Ratings10.05 Ratings
    Ability to test dynamic content00 Ratings10.04 Ratings
    Landing pages00 Ratings10.04 Ratings
    A/B testing00 Ratings10.05 Ratings
    Mobile optimization00 Ratings10.05 Ratings
    Email deliverability reporting00 Ratings10.08 Ratings
    List management00 Ratings10.08 Ratings
    Triggered drip sequences00 Ratings9.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of PrestaShop and VerticalResponse
    Feature
    PrestaShop
    -
    Ratings
    VerticalResponse
    10.0
    9 Ratings
    27% above category average
    Dashboards00 Ratings10.09 Ratings
    Standard reports00 Ratings10.09 Ratings
    Custom reports00 Ratings10.06 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of PrestaShop and VerticalResponse
    Feature
    PrestaShop
    -
    Ratings
    VerticalResponse
    10.0
    1 Ratings
    20% above category average
    URL Validation00 Ratings10.01 Ratings
    Link Tracking00 Ratings10.01 Ratings
    Image Validation00 Ratings10.01 Ratings
    Inbox Display00 Ratings10.01 Ratings
    Email Accessibility Tools00 Ratings10.01 Ratings
    Spelling and Grammar Check00 Ratings10.01 Ratings
    Spam Testing00 Ratings10.01 Ratings
    Email Previews00 Ratings10.01 Ratings
    Best Alternatives
    PrestaShopVerticalResponse
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PrestaShopVerticalResponse
    Likelihood to Recommend
    7.6
    (13 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.6
    (19 ratings)
    Usability
    3.0
    (1 ratings)
    9.0
    (5 ratings)
    Availability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    2.0
    (1 ratings)
    8.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (4 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PrestaShopVerticalResponse
    Likelihood to Recommend
    PrestaShop
    This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable. The system may not be great for converting into a marketplace and the handling of > 1million products. The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.
    Read full review
    VerticalResponse
    For businesses requiring advanced email marketing features like sophisticated automation, in-depth analytics, and extensive customization, VerticalResponse might fall short due to its limited featuresVerticalResponse is ideal for small businesses or freelancers who need a simple, straightforward email marketing tool. Its ease of use and basic features make it suitable for those without extensive technical expertise in email marketing
    Incentivized
    Read full review
    Pros
    PrestaShop
    • The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
    • Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
    • The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.
    Incentivized
    Read full review
    VerticalResponse
    • I love the ease of list builder because we often times have a lot of data to import. It would be simply impossible without this tool, considering the amount of customer data we have for any one given email.
    • We really enjoy the ease of use of the HTML wizard as well. It helps even a novice be able to make a beautiful and attention grabbing email.
    • The dashboard is functional and easy to find when you need with a quick search.
    Incentivized
    Read full review
    Cons
    PrestaShop
    • Not a lot of free templates.
    • Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
    • Being able to change the look of your automatic emails via default settings can also be introduced.
    Incentivized
    Read full review
    VerticalResponse
    • The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
    • Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.
    Read full review
    Likelihood to Renew
    PrestaShop
    Considering the problems we had and still have, 0.
    Read full review
    VerticalResponse
    Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.
    Read full review
    Usability
    PrestaShop
    The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.
    Read full review
    VerticalResponse
    I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much
    Incentivized
    Read full review
    Reliability and Availability
    PrestaShop
    100s of implementation and so far no major security breaches.
    Read full review
    VerticalResponse
    Never had an issue with uptime
    Read full review
    Performance
    PrestaShop
    Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.
    Read full review
    VerticalResponse
    No issues
    Read full review
    Support Rating
    PrestaShop
    Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.
    Read full review
    VerticalResponse
    At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor
    Incentivized
    Read full review
    Online Training
    PrestaShop
    No answers on this topic
    VerticalResponse
    Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand
    Read full review
    Implementation Rating
    PrestaShop
    No answers on this topic
    VerticalResponse
    Salesforce integration never worked right. We had to abandon.
    Read full review
    Alternatives Considered
    PrestaShop
    It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.
    Incentivized
    Read full review
    VerticalResponse
    In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform in place. Typically I am also teaching the client how to use this tool and the Vertical Response visual interface is very easy for me to teach a client how to navigate and create their own campaigns.
    Incentivized
    Read full review
    Scalability
    PrestaShop
    This is the best example of "If it's not broken, don't fix it!".
    Read full review
    VerticalResponse
    No answers on this topic
    Return on Investment
    PrestaShop
    • It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
    • It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
    • The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.
    Incentivized
    Read full review
    VerticalResponse
    • We were able to blast out promotions our company was having to customers which created an increase in business.
    • By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
    • Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.
    Incentivized
    Read full review
    ScreenShots

    PrestaShop Screenshots

    Product screenshotProduct screenshotProduct screenshot