Recruit CRM vs. SAP SuccessFactors HCM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Recruit CRM
Score 8.9 out of 10
N/A
Recruit CRM is an ATS+ CRM solution tailored for recruitment and executive search businesses, boasting users among recruitment firms in over 100 countries worldwide. The platform centralizes candidate, client, email, and job posting management. Its AI-powered features include resume parsing, targeted candidate matching, and built-in GPT capabilities. Its features also include automated workflows that eliminate repetitive tasks, no-code integrations with popular third…
$100
per month per user
SAP SuccessFactors HCM
Score 8.4 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$75.60
per year per user (Up to 100 Employees)
Pricing
Recruit CRMSAP SuccessFactors HCM
Editions & Modules
Pro
$100
per month per user
Business
$125
per month per user
Business
$150
per month per user
Enterprise
$165
per month (billed annually) per user
No answers on this topic
Offerings
Pricing Offerings
Recruit CRMSAP SuccessFactors HCM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to 20% discount for annual pricing on Pro and Business plans.
More Pricing Information
Community Pulse
Recruit CRMSAP SuccessFactors HCM
Considered Both Products
Recruit CRM
Chose Recruit CRM
We use several different systems among all of our clients. We used Zoho Recruit ourselves for many years. We have found RCRM to be MUCH more user friendly and customizable. I can't speak on the customer service for the other systems, but Zoho customer service was awful. …
SAP SuccessFactors HCM

No answer on this topic

Features
Recruit CRMSAP SuccessFactors HCM
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Recruit CRM
8.7
14 Ratings
9% above category average
SAP SuccessFactors HCM
4.2
509 Ratings
59% below category average
Job Requisition Management9.013 Ratings7.9485 Ratings
Company Website Posting7.013 Ratings7.8462 Ratings
Publish to Social Media9.010 Ratings7.8402 Ratings
Job Search Site Posting8.010 Ratings7.7443 Ratings
Customized Application Form10.013 Ratings00 Ratings
Resume Management8.014 Ratings00 Ratings
Duplicate Candidate Prevention9.013 Ratings7.5413 Ratings
Candidate Search10.014 Ratings00 Ratings
Applicant Tracking9.013 Ratings7.9466 Ratings
Collaboration9.012 Ratings00 Ratings
Task Creation and Delegation8.013 Ratings00 Ratings
Email Templates9.013 Ratings00 Ratings
User Permissions8.012 Ratings00 Ratings
Notifications and Alerts9.012 Ratings7.9469 Ratings
Reporting8.012 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Recruit CRM
-
Ratings
SAP SuccessFactors HCM
8.0
769 Ratings
1% below category average
Employee demographic data00 Ratings8.3679 Ratings
Employment history00 Ratings8.1692 Ratings
Job profiles and administration00 Ratings7.8666 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.0631 Ratings
Organizational charting00 Ratings8.1703 Ratings
Organization and location management00 Ratings8.0632 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.7395 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Recruit CRM
-
Ratings
SAP SuccessFactors HCM
7.8
437 Ratings
4% below category average
Pay calculation00 Ratings8.1331 Ratings
Support for external payroll vendors00 Ratings7.4295 Ratings
Off-cycle/On-Demand payment00 Ratings7.7294 Ratings
Benefit plan administration00 Ratings7.6280 Ratings
Direct deposit files00 Ratings7.8279 Ratings
Salary revision and increment management00 Ratings8.0356 Ratings
Reimbursement management00 Ratings7.7253 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Recruit CRM
-
Ratings
SAP SuccessFactors HCM
8.2
436 Ratings
0% above category average
Approval workflow00 Ratings8.5432 Ratings
Balance details00 Ratings8.1368 Ratings
Annual carry-forward and encashment00 Ratings8.0326 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Recruit CRM
-
Ratings
SAP SuccessFactors HCM
8.3
616 Ratings
1% above category average
View and generate pay and benefit information00 Ratings8.4463 Ratings
Update personal information00 Ratings8.7599 Ratings
View company policy documentation00 Ratings8.0400 Ratings
Employee recognition00 Ratings7.8370 Ratings
View job history00 Ratings8.4575 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Recruit CRM
-
Ratings
SAP SuccessFactors HCM
8.4
3 Ratings
5% above category average
Tracking of all physical assets00 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Recruit CRM
-
Ratings
SAP SuccessFactors HCM
7.0
601 Ratings
8% below category average
Report builder00 Ratings7.2575 Ratings
Pre-built reports00 Ratings7.0545 Ratings
Ability to combine HR data with external data00 Ratings6.7450 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Recruit CRM
-
Ratings
SAP SuccessFactors HCM
8.0
486 Ratings
0% above category average
New hire portal00 Ratings7.7472 Ratings
Manager tracking tools00 Ratings7.7442 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Recruit CRM
-
Ratings
SAP SuccessFactors HCM
8.4
601 Ratings
4% above category average
Corporate goal setting00 Ratings8.2538 Ratings
Individual goal setting00 Ratings8.3594 Ratings
Line-of sight-visibility00 Ratings8.0482 Ratings
Performance tracking00 Ratings8.0559 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Recruit CRM
-
Ratings
SAP SuccessFactors HCM
8.2
634 Ratings
4% above category average
Performance plans00 Ratings8.1608 Ratings
Performance improvement plans00 Ratings8.0520 Ratings
Review status tracking00 Ratings8.0574 Ratings
Review reminders00 Ratings7.9570 Ratings
Multiple review frequency00 Ratings8.1468 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Recruit CRM
-
Ratings
SAP SuccessFactors HCM
8.0
432 Ratings
3% above category average
Create succession plans/pools00 Ratings8.1399 Ratings
Candidate ranking00 Ratings8.0378 Ratings
Candidate search00 Ratings8.0385 Ratings
Candidate development00 Ratings8.0364 Ratings
Best Alternatives
Recruit CRMSAP SuccessFactors HCM
Small Businesses
Breezy HR
Breezy HR
Score 9.2 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Breezy HR
Breezy HR
Score 9.2 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
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User Ratings
Recruit CRMSAP SuccessFactors HCM
Likelihood to Recommend
9.0
(14 ratings)
8.4
(784 ratings)
Likelihood to Renew
-
(0 ratings)
8.7
(53 ratings)
Usability
9.1
(12 ratings)
8.0
(306 ratings)
Availability
-
(0 ratings)
8.7
(7 ratings)
Performance
-
(0 ratings)
7.8
(7 ratings)
Support Rating
9.5
(12 ratings)
5.4
(30 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
4.7
(5 ratings)
Implementation Rating
-
(0 ratings)
6.5
(15 ratings)
Configurability
-
(0 ratings)
5.1
(7 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
2.9
(4 ratings)
Ease of integration
-
(0 ratings)
6.9
(420 ratings)
Product Scalability
-
(0 ratings)
7.8
(7 ratings)
Professional Services
-
(0 ratings)
6.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
5.5
(6 ratings)
Vendor pre-sale
-
(0 ratings)
4.6
(6 ratings)
User Testimonials
Recruit CRMSAP SuccessFactors HCM
Likelihood to Recommend
Recruit CRM
Another way to describe your CRM experience is to show your skills and abilities in using CRM software and tools. For example, you can mention the specific CRM platforms or systems that you have used or are familiar with, such as Salesforce, HubSpot, Zoho, or Microsoft Dynamics.Highlight both technical and transferable skills. Showcase your ability to collaborate with and contribute to a team in addition to your capabilities in CRM applications. This way, the interviewer can see how your skills are assets to their organization. Highlight any special certifications in CRM software you haveTalent Shortage.Attracting the Right Candidates.Targeting Passive Candidates.Engaging with Qualified Candidates.Reducing Time-to-hire.Building a Strong Employer Brand.Creating an Efficient Recruiting Process.Eliminating Bias in Hiring.
Read full review
SAP
It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
Read full review
Pros
Recruit CRM
  • Easy parsing Resume
  • Adding contacts, Companies, candidates with ease from Linkedin
  • setting tasks and calendar invites
  • Advanced boolean search of candidates
  • reports on Activities
  • Fully Customize system
  • Email triggers
  • contact stages
  • Hiring pipeline
  • Deals pipeline
  • Phone calling & Recording Settings
  • Deal Pipeline
Read full review
SAP
  • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
  • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
  • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
Read full review
Cons
Recruit CRM
  • They are adding a lot of features all the time which can be annoying
  • They are usually catching up with features that other programs have rather than being more innovative
  • Other than this, I do not really have any complaints about this software
Read full review
SAP
  • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
Read full review
Likelihood to Renew
Recruit CRM
No answers on this topic
SAP
It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
Read full review
Usability
Recruit CRM
There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
Read full review
SAP
Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised. We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable
Read full review
Reliability and Availability
Recruit CRM
No answers on this topic
SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review
Performance
Recruit CRM
No answers on this topic
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
Read full review
Support Rating
Recruit CRM
Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
Read full review
SAP
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
Read full review
In-Person Training
Recruit CRM
No answers on this topic
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review
Online Training
Recruit CRM
No answers on this topic
SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
Read full review
Implementation Rating
Recruit CRM
No answers on this topic
SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
Recruit CRM
We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
Read full review
SAP
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
Read full review
Contract Terms and Pricing Model
Recruit CRM
No answers on this topic
SAP
Not applicable.
Read full review
Scalability
Recruit CRM
No answers on this topic
SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Read full review
Professional Services
Recruit CRM
No answers on this topic
SAP
Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
Read full review
Return on Investment
Recruit CRM
  • Huge Impact on ROI (This is going from having no ATS to having an ATS)
  • Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations
  • Has allowed us to maintain a relatively low cost in our tooling
Read full review
SAP
  • It helps better in the tedious task of job posting, it's automated to social handles.
  • Better performance in speed, UI, performance management, skill management, talent onboarding, and finding candidates in the talent pool.
  • Reduces most of the cost in HR operations and future-proof technology with continuous improvement.
Read full review
ScreenShots

Recruit CRM Screenshots

Screenshot of the dashboardScreenshot of Candidate List PageScreenshot of AI Workflow automationsScreenshot of the AI candidate matching featureScreenshot of the AI assist toolScreenshot of AI Candidate Summary

SAP SuccessFactors HCM Screenshots

Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Screenshot of