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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ansible

    Score9.1 out of 10
    N/AThe Red Hat Ansible Automation Platform (acquired by Red Hat in 2015) is a foundation for building and operating automation across an organization. The platform includes tools needed to implement enterprise-wide automation, and can automate resource provisioning, and IT environments and configuration of systems and devices. It can be used in a CI/CD process to provision the target environment and to then deploy the application on it.

    $5,000

    per year

    RingEX

    Score8.8 out of 10
    N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $20

    per month

    Pricing
    AnsibleRingEX
    Editions & Modules
    Basic Tower
    5,000
    per year
    Enterprise Tower
    10,000
    per year
    Premium Tower
    14,000
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    AnsibleRingEX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is /user/month paid annually. Pricing increases when paid monthly. Core - $20/month (paid monthly) Advanced - $25/month (paid monthly) Ultra - $35/month (paid monthly) Customer Engagement Bundle - contact us for pricing
    More Pricing Information
    Features
    AnsibleRingEX
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Red Hat Ansible Automation Platform and RingEX
    Feature
    Red Hat Ansible Automation Platform
    -
    Ratings
    RingEX
    9.5
    23 Ratings
    12% above category average
    High quality audio00 Ratings9.525 Ratings
    High quality video00 Ratings9.423 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Red Hat Ansible Automation Platform and RingEX
    Feature
    Red Hat Ansible Automation Platform
    -
    Ratings
    RingEX
    9.9
    18 Ratings
    15% above category average
    Desktop sharing00 Ratings9.921 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Red Hat Ansible Automation Platform and RingEX
    Feature
    Red Hat Ansible Automation Platform
    -
    Ratings
    RingEX
    9.7
    19 Ratings
    12% above category average
    Calendar integration00 Ratings9.222 Ratings
    Meeting initiation00 Ratings9.922 Ratings
    Record meetings / events00 Ratings9.920 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Red Hat Ansible Automation Platform and RingEX
    Feature
    Red Hat Ansible Automation Platform
    -
    Ratings
    RingEX
    8.7
    14 Ratings
    5% above category average
    Live chat00 Ratings8.717 Ratings
    Online Events Security
    Comparison of Online Events Security features of Red Hat Ansible Automation Platform and RingEX
    Feature
    Red Hat Ansible Automation Platform
    -
    Ratings
    RingEX
    8.9
    21 Ratings
    11% above category average
    User authentication00 Ratings8.621 Ratings
    Participant roles & permissions00 Ratings9.223 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Red Hat Ansible Automation Platform and RingEX
    Feature
    Red Hat Ansible Automation Platform
    -
    Ratings
    RingEX
    8.5
    211 Ratings
    0% above category average
    Hosted PBX00 Ratings9.1118 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.6161 Ratings
    Directory of employee names00 Ratings8.8196 Ratings
    Call Management
    Comparison of Call Management features of Red Hat Ansible Automation Platform and RingEX
    Feature
    Red Hat Ansible Automation Platform
    -
    Ratings
    RingEX
    9.0
    220 Ratings
    3% above category average
    Answering rules00 Ratings8.9206 Ratings
    Call recording00 Ratings8.7190 Ratings
    Call park00 Ratings8.7171 Ratings
    Call screening00 Ratings8.7179 Ratings
    Message alerts00 Ratings8.9207 Ratings
    Business SMS/External Messaging00 Ratings9.226 Ratings
    Online Fax00 Ratings9.523 Ratings
    Voicemail Transcription00 Ratings9.326 Ratings
    Mobile apps
    Comparison of Mobile apps features of Red Hat Ansible Automation Platform and RingEX
    Feature
    Red Hat Ansible Automation Platform
    -
    Ratings
    RingEX
    9.3
    194 Ratings
    5% above category average
    Mobile app for iOS00 Ratings9.2170 Ratings
    Mobile app for Android00 Ratings9.4151 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Red Hat Ansible Automation Platform and RingEX
    Feature
    Red Hat Ansible Automation Platform
    -
    Ratings
    RingEX
    9.0
    21 Ratings
    6% above category average
    Centralized communications management00 Ratings9.521 Ratings
    Team messaging00 Ratings9.220 Ratings
    Team document sharing00 Ratings8.517 Ratings
    Call and meeting analytics00 Ratings9.023 Ratings
    Best Alternatives
    AnsibleRingEX
    Small Businesses
    Salt
    Score6.2 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Perforce Puppet
    Score8.5 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Salt
    Score6.2 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AnsibleRingEX
    Likelihood to Recommend
    8.8
    (292 ratings)
    9.0
    (228 ratings)
    Likelihood to Renew
    9.2
    (8 ratings)
    8.9
    (15 ratings)
    Usability
    8.3
    (184 ratings)
    8.7
    (11 ratings)
    Availability
    -
    (0 ratings)
    9.4
    (158 ratings)
    Performance
    8.7
    (5 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.0
    (5 ratings)
    5.3
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    8.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    8.6
    (5 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    AnsibleRingEX
    Likelihood to Recommend
    Red Hat
    I think it's the best defacto orchestrator for automation because it's so easy to integrate in other tools to it (dynatrace, cyberark, terraform, etc). It is a lot for a new or smaller team to use so I wouldn't recommend it to a new team using Ansible, in that case using Ansible navigator is a better start to understanding playbooks/inventories before diving into the complexity of Red Hat Ansible Automation Platform. EDA also takes a lot of connectivity between Red Hat Ansible Automation Platform and target systems to get working which can be difficult in very locked down envs unless you have approval from many other teams like networking and security.
    Incentivized
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    RingCentral
    Everything just works. The interface is easily the best we've used or tested. The applications available are so good that it was easy to move away from using a desk phone. The admin interface is also easily the best we've used or tested.The licensing model for Teams integration is our only currently minor issue. I'm hopeful that will improve as we would love to integrate.
    Incentivized
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    Pros
    Red Hat
    • Standardize controls and visibility for automation.
    • Provide RBAC and Vault for improved automation security and support.
    • Job Scheduling is much more effective than Cron or other home-grown solutions.
    • The Red Hat Ansible Automation Platform API is one of the best features as it makes automation accessible from any other platform.
    Incentivized
    Read full review
    RingCentral
    • Quick provision of new numbers to match business requirements.
    • Per-user and per-queue routing options to allow calls to end where you want (e.g., forwarding, multi-user answering, etc).
    • Geographically wide deployments - we have numbers from all across the globe, and we can stand up numbers even where we have no geographical presence.
    • No-hardware deployments. There is no need for on-premises hardware if you don't need it.
    • Bulletproof platform, we so rarely have any significant issues or widespread outages.
    Read full review
    Cons
    Red Hat
    • Ansible is still not truly declarative like Terraform.
    • Simple automation is fine, but creating complex, scalable automation scripts is very difficult to learn.
    • For a higher number of nodes, Ansible consumes a lot of resources. It needs the paid version of AAP, which requires a cost.
    Incentivized
    Read full review
    RingCentral
    • It will be nice to have more text room monthly.
    • Providing clear instructions on how to access features, as most features are buried in the tabs.
    • The ability to redial a number without having to go back to the settings buttons on the landlines will be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Red Hat
    We are extremely happy with the use of AAP. It's better than expected, There is almost no limit when thinking of automation. The only problem is that the day to day is consuming a big part of our time. Patching and checking vulnerabilities are virtually killing us. But we can only improve with AAP.
    Incentivized
    Read full review
    RingCentral
    We are grandfathered into our unlimited toll-free minutes plan. We are very unlikely to switch because of that. It has been the major factor saving us a lot of money compared to switching to other solutions. I don't know any other company that still offers these unlimited plans.
    Incentivized
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    Usability
    Red Hat
    Everything has room for improvement, but Ansible is the best tool out there for what it does and what it can do. There are plenty of features and capabilities that can be added, but it's just a matter of time before it happens.
    Incentivized
    Read full review
    RingCentral
    They were working on updating a few of the modules while we were going live, so this made usability difficult to train on once they did go live with those changes. Now that the changes are in place, we have really enjoyed the usability of the platform
    Read full review
    Reliability and Availability
    Red Hat
    No answers on this topic
    RingCentral
    Because it works great. In case there's a Wi-Fi issue, communication does not stop because the mobile app can be use with regular cell phone data. During one year + 3 months I've have the service, there's been only one time when there were issues on RingEX's side; however, the time of resolution was on the same day.
    Incentivized
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    Performance
    Red Hat
    Great in almost every way compared to any other configuration management software. The only thing I wish for is python3 support. Other than that, YAML is much improved compared to the Ruby of Chef. The agentless nature is incredibly convenient for managing systems quickly, and if a member of your term has no terminal experience whatsoever they can still use the UI.
    Incentivized
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    RingCentral
    Occasional bandwith issues. In addition to this, I have one individual whose calls are blocked. We were not able to determine whether this was a RingEX or a carrier issue.
    Incentivized
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    Support Rating
    Red Hat
    There is a lot of good documentation that Ansible and Red Hat provide which should help get someone started with making Ansible useful. But once you get to more complicated scenarios, you will benefit from learning from others. I have not used Red Hat support for work with Ansible, but many of the online resources are helpful.
    Incentivized
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    RingCentral
    Call-in support is fantastic. I have never called in and had it taken more than 30 minutes to resolve our issue. Email support is terrible. You will likely go 24+ hours until you hear back and the response is likely a canned one. I personally prefer the email or chat support option, but find myself calling instead because the email support experience is so poor.
    Incentivized
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    In-Person Training
    Red Hat
    No answers on this topic
    RingCentral
    I really didn't know all the capabilities
    Incentivized
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    Implementation Rating
    Red Hat
    I spoke on this topic today!
    Incentivized
    Read full review
    RingCentral
    If someone has an existing system I tell them to keep that running initially and keep RingEX separate initially until the system is configured and tested to one's satisfaction. After testing and configuration is completed, then roll over the main phone numbers to the new RingEX system. I've seen one person who immediately flipped over to RingEX without properly configuring/testing the software and had many issues with missed customer calls until I helped him sort out his configuration.
    Incentivized
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    Alternatives Considered
    Red Hat
    AAP compares favorably with Terraform and Power Automate. I don't have much experience with Terraform, but I find AAP and Ansible easier to use as well as having more capabilities. Power Platform is also an excellent automation tool that is user friendly but I feel that Ansible has more compatibility with a variety of technologies.
    Incentivized
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    RingCentral
    We are using these products like (Skype, Voip, TextNow, and Second line), but comparatively these products the RingEX has a good performance, because while we were using the other platform, we didn't get proper communication, we couldn't reach out the candidate, we lags to much into spam number, we couldn't communicate properly and the textnow we couldn't sigin sometime. When we start to use RingEX, we get much better productivity and proper communication with our clients.
    Incentivized
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    Contract Terms and Pricing Model
    Red Hat
    No answers on this topic
    RingCentral
    not to sign up for it or give them any money for a product that does not work
    Read full review
    Scalability
    Red Hat
    No answers on this topic
    RingCentral
    We have 75 users and 85 phones on the system and have yet to have any noticeable outages. The system just works all of the time without issues. Our old VOIP system on Voyant would go out all the time for multiple hours. RingEX is much more stable and reliable.
    Incentivized
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    Return on Investment
    Red Hat
    • First, it keeps our entire server infrastructure aligned with our standards and reduces the time and effort needed to maintain our systems.
    • Automate routine IT tasks to save time, reduce errors, and ensure every server is configured and updated consistently.
    • Tasks that used to take our teams weeks to complete manually now run automatically and reliably, with full visibility, making our infrastructure management more effective and our compliance tracking much easier.
    Incentivized
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    RingCentral
    • Enhanced patient accountability, we can track all calls - incoming and outgoing - patients tend to state that they called and left a message, but they either never called or did not leave a message. With RingEX, we can track whether they really did. It saves us quite a bit of time and aggravation.
    • Faxing is more accurate and usually very quick. Because it's accurate, it saves us time with phone calls about faxes we never received and having to refax items. Also, faxing via the system instead of printing and scanning is a time-saver.
    Incentivized
    Read full review
    ScreenShots