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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rydoo

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Rydoo (formerly Xpenditure) is a cloud based travel management solution that also handles the expense management process from receipt to accounting. After taking a picture of a receipt, Rydoo will extract all relevant data, and make it ready to be exported to the accounting software of your choice.

    $10

    per month per user (starting at 5 users)

    TripCase

    Score9.2 out of 10
    N/ASabre now offers and supports TripCase, a travel management application, featuring alerting, travel document management, invoicing and eticketing, and other features.N/A

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    RydooTripCaseSAP Concur
    Editions & Modules
    Essentials
    €10
    per month per user (starting at 5 users)
    Pro
    €12
    per month per user (starting at 5 users)
    Business
    Custom Pricing
    Starting at 30 active users.
    Enterprise
    Custom Pricing
    Starting at 30 active users
    No answers on this topic
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    RydooTripCaseSAP Concur
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    RydooTripCaseSAP Concur
    Considered Multiple Products
    Rydoo
    No answer on this topic
    Sabre
    No answer on this topic
    SAP Concur
    Chose SAP Concur
    Haven't used the above two products a lot because my job didn't involve as much travel.
    Incentivized
    Chose SAP Concur
    Very similar, with enterprise pricing being a major differentiator.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    94%
    Would buy again
    732 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    95%
    Happy with the feature set
    738 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    385 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    94%
    Implementation went as expected
    419 Answers
    Features
    RydooTripCaseSAP Concur
    Expense Management
    Comparison of Expense Management features of Rydoo and Sabre TripCase and SAP Concur
    Feature
    Rydoo
    -
    Ratings
    Sabre TripCase
    -
    Ratings
    SAP Concur
    8.3
    564 Ratings
    0% above category average
    Employee Expense Reporting00 Ratings00 Ratings8.4556 Ratings
    Corporate Card Reconciliation00 Ratings00 Ratings8.3420 Ratings
    Payment Management
    Comparison of Payment Management features of Rydoo and Sabre TripCase and SAP Concur
    Feature
    Rydoo
    -
    Ratings
    Sabre TripCase
    -
    Ratings
    SAP Concur
    8.2
    495 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings00 Ratings8.2434 Ratings
    Financial Document Management00 Ratings00 Ratings8.5369 Ratings
    Payment Status Tracking00 Ratings00 Ratings8.6429 Ratings
    Payment Audit Trail00 Ratings00 Ratings8.3400 Ratings
    Duplicate Bill Detection00 Ratings00 Ratings7.6358 Ratings
    Advanced OCR00 Ratings00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings00 Ratings8.4287 Ratings
    Best Alternatives
    RydooTripCaseSAP Concur
    Small Businesses
    Brex
    Score9 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Lola.com
    Score8 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Egencia
    Score5.5 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    RydooTripCaseSAP Concur
    Likelihood to Recommend
    9.0
    (9 ratings)
    10.0
    (2 ratings)
    8.3
    (1014 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    8.4
    (48 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (244 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    6.8
    (13 ratings)
    Support Rating
    7.0
    (1 ratings)
    5.0
    (1 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    5.7
    (10 ratings)
    User Testimonials
    RydooTripCaseSAP Concur
    Likelihood to Recommend
    Rydoo
    I would recommend it for someone who wanted to track reimbursed expenses or credit card expenses, but there is not enough in Rydoo to work with these two distinct categories of items separately. It is not a good fit for someone looking to have their expenses seamlessly reimbursed (like Expensify). I do recommend it if you need to work with multiple currencies, because it makes that easy.
    Incentivized
    Read full review
    Sabre
    It's a reliable source of updates when there are flight delays, gate changes, or other headaches you may experience on the road. It's also convenient that you can navigate to your hotel right from the app when you arrive at your destination. From what I have recently learned, it is now even available on Apple Watch, which I know our techies love.TripCase helped even our most techonologically-challenged employees evolve into more confident, self-sufficient travelers
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    Pros
    Rydoo
    • Saves recent accounts so you do not have to search for them each time you are adding receipts
    • Matches transactions quickly
    • Reads receipt details accurately
    Incentivized
    Read full review
    Sabre
    • Get travel info updates automatically
    • Automatically gets info from forwarded emails
    • Good UI to access your info quickly
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    Rydoo
    • Support responsiveness.
    • Features to detail what has actually been reimbursed vs. what has been reported.
    • More flexibility in setting approval flows.
    Incentivized
    Read full review
    Sabre
    • It would be nice if access to live support were easily accessible from the app. Sometimes it's just easier to hit a button and chat with someone than to read through FAQs.
    Incentivized
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    Rydoo
    No answers on this topic
    Sabre
    No answers on this topic
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    Rydoo
    No answers on this topic
    Sabre
    No answers on this topic
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    Rydoo
    No answers on this topic
    Sabre
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    Rydoo
    No answers on this topic
    Sabre
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Support Rating
    Rydoo
    When Rydoo is responsive, support is just fine, but there have been times when our requests for support have gone unanswered for more than a day when their queue has indicated response times much shorter than that.
    Incentivized
    Read full review
    Sabre
    There should be a 24-hour toll-free number to call for support.
    Incentivized
    Read full review
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    Rydoo
    No answers on this topic
    Sabre
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    Rydoo
    No answers on this topic
    Sabre
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    Implementation Rating
    Rydoo
    No answers on this topic
    Sabre
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Alternatives Considered
    Rydoo
    Expensify was easy to use too but I feel like Rydoo does a better job of capturing receipt info with less work on the users end. Also with Rydoo you don't have to create a report, you can just submit expenses as you go. With Expensify you had to create a report first which added extra unnecessary work with no benefits.
    Incentivized
    Read full review
    Sabre
    No answers on this topic
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    Rydoo
    No answers on this topic
    Sabre
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Return on Investment
    Rydoo
    • Rydoo saves time, which saves money. I'm able to make and check expenses quickly.
    • Rydoo was easy to learn and integrate. It didn't require lengthly training so it smoothed the onboarding process for new hires.
    • Rydoo centralizes internal communication about specific expenses, since you can leave comments.
    Incentivized
    Read full review
    Sabre
    • It's difficult to relate impact on business objectives
    Incentivized
    Read full review
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    Rydoo Screenshots

    Screenshot of iPhone app screenshotScreenshot of Online dashboard screenshotScreenshot of Expense detail screenshot

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app