SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.
N/A
SAP Access Control
Score 8.9 out of 10
N/A
SAP Access control streamlines the process of managing and validating user access to applications and data with minimal support from IT, with the goal of giving employees the applications and services they need without exposing data and processes to unauthorized use.
N/A
SAP Customer Data Solutions
Score 8.0 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.
As discussed in previous sections, it does integrate well with other systems, and basic JML works well; it's very powerful and customizable in these areas (though also complex). The downsides are in areas like access reviews, where it's less customizable (no way to automatically send a review to the owner for a set of access items; each review needs an individual to be selected for it).
Appropriate for SAP hrs hierarchy integration and can have multiple hierarchies of org structures adopted as alternative workflow support. Cons of access control are the logs of firefighter usage are still limited in depth and does not evolve to adop more cloud products which are coming at a plaster pace than the ac product as such.
It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
SAP Access Control ensures that our services are accessed by the right users since it send me alerts when an employee tries to access any application. That way, I am able to either authorize or cancel the request to safeguard of company data.
With SAP Access Control, it is easy to automate and monitor how our team access services and applications. SAP Access Control has an automatic feature that notifies me when employees access applications and services and the issues they are encountering.
In addition, SAP Access Control add security on employees login to ensure that their data on the applications are encrypted to never leak to cyber attackers.
SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.
I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
Its a best tool for a CISO, works very well, easy to use, great connectors and integrations, great reports, automated reviews, full compliance, great support to a JML (Joiners, Movers and Leavers) project;
On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
Always improving the UI, so it's getting better. Some areas are fully featured, but others, such as Separation of Duties reporting and policies, are very weak.
This is a great tool for a medium to large sized company. SAP Access Control requires a great deal of SAP knowledge to use, but it is certainly information that can be learned. Their customer support is wonderful and easy to work with. The overall usability is great. I greatly recommend this software.
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
This product fulfills all our requirements. We can use this for user management, role management, risk analysis, business role management, workflow management. Initial configuration takes a lot of effort. Otherwise it's a great product for the end user. SAP Access Control tool performance needs improvement, sometimes it slows down the processing time for requests.
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup. Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
The first journey isn't easy because you need to win your internal process and problem concern and Sailpoint have many experience to support this phase, and make the real difference into the client experience;
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.
Pricing was higher for the cloud version of the BTP service - IAG. SAP Access Control pretty much facilitates everything we are looking for as an enterprise with an efficient dollar cost ROI for the services we are looking for. Also, there were many features on the cloud version which came bundled with the license and we had to pay for them even though we did not actually use these products.
There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.
Over 300,000 password change/reset calls avoided to the helpdesk annually.
1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.
Reducing risk of fraud. Implementing SAP Access Control allows analysis of every role assigned to a job on the organization. Through this analysis, weakness on roles are detected, corrected and monitored. As the users feel the change, they also feel that they are being monitored, preventing any intent to use his position and privileges to take personal advantage. So a major impact to organizations is to reduce the financial lost due to frauds.
Reducing cost for monitoring. Another positive impact is lowering the cost of monitoring. This is twofold: First, a rather small team can manage access management. Second, through the use of SAP Access Control the complete universe of roles and users can be monitored without increasing the cost for the continuous monitoring.
During transactions. The use of SAP Access Controls allows detection of transactions that, from an information security point of view, require some redesign. When SAP GCR is implemented, you make some discoveries such as: obsolete transactions, transactions with no authorization objects and the like. The transactions with these problems can be left out of the active roles, waiting for remediation of the issues found.
