<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2357 Ratings
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Skype for Business (formerly Lync), now part of Microsoft Teams

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2357 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

Sangoma Asterisk

Digium Asterisk is well suited for a city government as a communications solution for internal and external use. Other options like PBX are more expensive and hard to escalate. VoIP makes it easier to use the communications infrastructure instead that already exists rather than having to wire every phone when the solution is a digital or analog phone. In my city, government offices are not in the same place, which makes it harder to communicate everything together.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Large-scale meetings with Skype for Business, formerly Lync, are collective in the tourism industry. That way, rather than having a group conversation, we can organize them into groups. One of these platforms has the best use case I've seen. Skype for Business has met all of our expectations. We used it for manual work and group brainstorming. It also allows us to communicate with the group and ask questions without disrupting the meeting's flow. I can't see a situation where Skype for Business wouldn't be our first choice.
Roshni Rahman | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
High quality audio
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
8.0
High quality video
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.8
Low bandwidth requirements
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
6.8
Mobile support
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.2

Screen Sharing

Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Desktop sharing
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
8.1
Whiteboards
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.2

Online Meetings / Events

Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Calendar integration
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Meeting initiation
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Integrates with social media
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.0
Record meetings / events
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.4
Slideshows
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7

Online Events Collaboration

Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.8
Live chat
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
8.3
Audience polling
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
Q&A
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5

Online Events Security

Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6
User authentication
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.8
Participant roles & permissions
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6
Confidential attendee list
Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.3

Pros

Sangoma Asterisk

  • Call forwarding that I can trust stays on even if my phone "refreshes."
  • Ability to setup various call rules and save them to use as needed.
Lisa Burns | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
  • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
  • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
  • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
Dushyant Pathak (DKP) | TrustRadius Reviewer

Cons

Sangoma Asterisk

  • Documentation is scarce, so you have to learn by trial and error.
  • Not cloud-based, and there's no mobile app.
  • The ability to email voicemail messages would be great.
Brian Duffy | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Probably the biggest area is the video element as it has historically struggled in this area.
  • The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
  • Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Sangoma Asterisk

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 9.0
Based on 7 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

Sangoma Asterisk

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.5
Based on 14 answers
Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
Anonymous | TrustRadius Reviewer

Support Rating

Sangoma Asterisk

Sangoma Asterisk 8.0
Based on 2 answers
I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible
Lisa Burns | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.3
Based on 78 answers
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Sarah Bandy | TrustRadius Reviewer

Implementation Rating

Sangoma Asterisk

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 7.0
Based on 4 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Sangoma Asterisk

[Based on] my experience, we initially had to deal with Avaya PBXs, the same applies to client instrumentation (telephones, etc.). Surely we are talking about a product much more "business-like", but the management and implementation has a high cost and is not as simple as it can be (or better) with Asterisk.
Luca Campanelli | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

We have switched to Teams, and it does offer a lot more so I think that it was the right choice, but Skype [for Business (formerly Lync)] was a very functional tool. The main issues were the bandwidth issues. The work computers aren't particularly high in RAM or processing speed so it would lag quite a bit. It worked well and was fairly intuitive otherwise.
Heather Hicks | TrustRadius Reviewer

Return on Investment

Sangoma Asterisk

  • being zero cost, we saved at least 3 million on what a legacy pbx would have cost
  • the savings and speed means lower cost on our service making us more competitive
  • stability
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
  • Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
  • The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
Randy Palmer | TrustRadius Reviewer

Pricing Details

Sangoma Asterisk

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business (formerly Lync), now part of Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Sangoma Asterisk
9.5
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5

Likelihood to Renew

Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
9.0

Usability

Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
8.5

Support Rating

Sangoma Asterisk
8.0
Skype for Business (formerly Lync), now part of Microsoft Teams
8.3

Implementation Rating

Sangoma Asterisk
Skype for Business (formerly Lync), now part of Microsoft Teams
7.0

Add comparison