Sangoma Asterisk vs. Skype for Business, now part of Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sangoma Asterisk
Score 8.3 out of 10
N/A
Asterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and other hardware), and expertise.N/A
Skype for Business, now part of Microsoft Teams
Score 7.6 out of 10
N/A
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
Pricing
Sangoma AsteriskSkype for Business, now part of Microsoft Teams
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Sangoma AsteriskSkype for Business, now part of Microsoft Teams
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Sangoma AsteriskSkype for Business, now part of Microsoft Teams
Considered Both Products
Sangoma Asterisk

No answer on this topic

Skype for Business, now part of Microsoft Teams
Chose Skype for Business, now part of Microsoft Teams
Skype for Business provides a very good solution for internal communication in our company. I think it is a good asset that helps the company achieve our goals in terms of communication, meetings and technical support. This product is different because it is mainly based on a …
Top Pros
Top Cons
Features
Sangoma AsteriskSkype for Business, now part of Microsoft Teams
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Sangoma Asterisk
-
Ratings
Skype for Business, now part of Microsoft Teams
7.9
195 Ratings
2% below category average
High quality audio00 Ratings8.6191 Ratings
High quality video00 Ratings8.3185 Ratings
Low bandwidth requirements00 Ratings6.1181 Ratings
Mobile support00 Ratings8.6146 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Sangoma Asterisk
-
Ratings
Skype for Business, now part of Microsoft Teams
7.9
191 Ratings
1% below category average
Desktop sharing00 Ratings8.9191 Ratings
Whiteboards00 Ratings6.9120 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Sangoma Asterisk
-
Ratings
Skype for Business, now part of Microsoft Teams
8.6
188 Ratings
4% above category average
Calendar integration00 Ratings9.1174 Ratings
Meeting initiation00 Ratings8.8182 Ratings
Integrates with social media00 Ratings7.982 Ratings
Record meetings / events00 Ratings8.5143 Ratings
Slideshows00 Ratings8.9115 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Sangoma Asterisk
-
Ratings
Skype for Business, now part of Microsoft Teams
8.0
173 Ratings
5% below category average
Live chat00 Ratings8.9171 Ratings
Audience polling00 Ratings7.694 Ratings
Q&A00 Ratings7.594 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Sangoma Asterisk
-
Ratings
Skype for Business, now part of Microsoft Teams
7.6
156 Ratings
10% below category average
User authentication00 Ratings8.7142 Ratings
Participant roles & permissions00 Ratings8.3148 Ratings
Confidential attendee list00 Ratings5.9109 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Sangoma Asterisk
-
Ratings
Skype for Business, now part of Microsoft Teams
7.8
1 Ratings
14% below category average
Video conferencing00 Ratings7.01 Ratings
Audio conferencing00 Ratings8.01 Ratings
Video screen sharing00 Ratings8.01 Ratings
Instant messaging00 Ratings8.01 Ratings
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Sangoma AsteriskSkype for Business, now part of Microsoft Teams
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User Ratings
Sangoma AsteriskSkype for Business, now part of Microsoft Teams
Likelihood to Recommend
9.0
(7 ratings)
8.5
(198 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(7 ratings)
Usability
-
(0 ratings)
9.0
(14 ratings)
Support Rating
8.0
(1 ratings)
8.5
(40 ratings)
Implementation Rating
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
Sangoma AsteriskSkype for Business, now part of Microsoft Teams
Likelihood to Recommend
Sangoma
Digium Asterisk is well suited for a city government as a communications solution for internal and external use. Other options like PBX are more expensive and hard to escalate. VoIP makes it easier to use the communications infrastructure instead that already exists rather than having to wire every phone when the solution is a digital or analog phone. In my city, government offices are not in the same place, which makes it harder to communicate everything together.
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Microsoft
Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
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Pros
Sangoma
  • Easy communication and configuration with many soft phone and hard phone models
  • A great community that helps the software have more and more functionality
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Microsoft
  • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
  • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
  • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
  • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
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Cons
Sangoma
  • I have had trouble having my favorites list from Digium connect to my phone and save my preferences there. I have only managed to do this once, but now we have an added person in our Dept. I can add them on Digium, but my phone does not update.
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Microsoft
  • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
  • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
  • Statuses sometimes are unreliable and do not display correctly .
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Likelihood to Renew
Sangoma
No answers on this topic
Microsoft
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
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Usability
Sangoma
No answers on this topic
Microsoft
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
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Support Rating
Sangoma
I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible
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Microsoft
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
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Implementation Rating
Sangoma
No answers on this topic
Microsoft
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
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Alternatives Considered
Sangoma
Recently I've been using Vonage Business, and while it is far more expensive and a lot less configurable than Digium, the mobility is essential for my new role. Digium is ideal for a business with both a very technical staff and a user base that is not remote. Digium was selected due to price and ability to create custom applications.
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Microsoft
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
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Return on Investment
Sangoma
  • being zero cost, we saved at least 3 million on what a legacy pbx would have cost
  • the savings and speed means lower cost on our service making us more competitive
  • stability
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Microsoft
  • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
  • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
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ScreenShots