SAP Business One vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Business One
Score 7.6 out of 10
N/A
SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.
$99
per month
SAP Commerce Cloud
Score 8.0 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
SAP Business OneSAP Commerce Cloud
Editions & Modules
Limited
$99.00
per month
Starter
$110.00
per month
Pro
$132.00
per month
No answers on this topic
Offerings
Pricing Offerings
SAP Business OneSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Business OneSAP Commerce Cloud
Considered Both Products
SAP Business One

No answer on this topic

SAP Commerce Cloud
Chose SAP Commerce Cloud
SAP Commerce Cloud works great in addition to the SAP Analytics Cloud we previously had implemented. Both work wonderfully together hand in hand. We made the decision to supplement SAP Analytics Cloud with SAP Commerce Cloud after have such a great experience with the platform. …
Top Pros
Top Cons
Features
SAP Business OneSAP Commerce Cloud
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP Business One
10.0
10 Ratings
33% above category average
SAP Commerce Cloud
-
Ratings
Pay calculation10.09 Ratings00 Ratings
Benefit plan administration10.07 Ratings00 Ratings
Direct deposit files10.08 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Business One
9.3
37 Ratings
21% above category average
SAP Commerce Cloud
-
Ratings
API for custom integration9.535 Ratings00 Ratings
Plug-ins9.035 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Business One
8.8
41 Ratings
8% above category average
SAP Commerce Cloud
-
Ratings
Single sign-on capability8.633 Ratings00 Ratings
Role-based user permissions9.141 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP Business One
7.2
42 Ratings
1% above category average
SAP Commerce Cloud
-
Ratings
Dashboards5.537 Ratings00 Ratings
Standard reports7.742 Ratings00 Ratings
Custom reports8.338 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP Business One
5.7
43 Ratings
30% below category average
SAP Commerce Cloud
-
Ratings
Accounts payable9.443 Ratings00 Ratings
Accounts receivable9.442 Ratings00 Ratings
Global Financial Support7.527 Ratings00 Ratings
Primary and Secondary Ledgers8.728 Ratings00 Ratings
Journals and Reconciliations8.735 Ratings00 Ratings
Configurable Accounting9.033 Ratings00 Ratings
Standardized Processes8.738 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP Business One
8.2
42 Ratings
4% above category average
SAP Commerce Cloud
-
Ratings
Inventory tracking8.742 Ratings00 Ratings
Automatic reordering7.029 Ratings00 Ratings
Location management9.139 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP Business One
5.9
40 Ratings
28% below category average
SAP Commerce Cloud
-
Ratings
Pricing7.739 Ratings00 Ratings
Order entry8.440 Ratings00 Ratings
Credit card processing2.023 Ratings00 Ratings
Cost of goods sold7.539 Ratings00 Ratings
Order Orchestration8.631 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
SAP Business One
6.9
36 Ratings
8% below category average
SAP Commerce Cloud
-
Ratings
Billing Management8.531 Ratings00 Ratings
Cash and Asset Management9.028 Ratings00 Ratings
Travel & Expense Management6.022 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.527 Ratings00 Ratings
Period Close9.533 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
SAP Business One
7.0
19 Ratings
8% below category average
SAP Commerce Cloud
-
Ratings
Budgeting and Forecasting7.017 Ratings00 Ratings
Project Costing7.016 Ratings00 Ratings
Cost Capture7.016 Ratings00 Ratings
Capital Project Management7.011 Ratings00 Ratings
Customer Contract Compliance7.014 Ratings00 Ratings
Project Revenue Recognition6.116 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
SAP Business One
7.9
16 Ratings
14% above category average
SAP Commerce Cloud
-
Ratings
Project Planning and Scheduling8.015 Ratings00 Ratings
Task Insight for Project Managers7.012 Ratings00 Ratings
Project Mobile Functionality1.011 Ratings00 Ratings
Definable Resource Pools5.09 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
SAP Business One
7.7
15 Ratings
4% above category average
SAP Commerce Cloud
-
Ratings
Award Lifecycle Management7.09 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
SAP Business One
8.1
17 Ratings
15% above category average
SAP Commerce Cloud
-
Ratings
Bids Analyzed and Compared8.011 Ratings00 Ratings
Contract Authoring7.511 Ratings00 Ratings
Contract Repository8.69 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.213 Ratings00 Ratings
Supplier Management7.012 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
SAP Business One
7.7
9 Ratings
16% above category average
SAP Commerce Cloud
-
Ratings
Risk Repository7.07 Ratings00 Ratings
Control Management8.08 Ratings00 Ratings
Control Efficiency Assessments8.07 Ratings00 Ratings
Issue Detection8.08 Ratings00 Ratings
Remediation and Certification7.76 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
SAP Business One
6.5
22 Ratings
3% below category average
SAP Commerce Cloud
-
Ratings
Transportation Planning and Optimization7.015 Ratings00 Ratings
Transportation Execution Management6.513 Ratings00 Ratings
Trade and Customs Management6.512 Ratings00 Ratings
Fulfillment Management5.417 Ratings00 Ratings
Warehouse Workforce Management2.014 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
SAP Business One
6.1
20 Ratings
19% below category average
SAP Commerce Cloud
-
Ratings
Production Process Design2.018 Ratings00 Ratings
Production Management8.218 Ratings00 Ratings
Configuration Management2.014 Ratings00 Ratings
Work Execution4.016 Ratings00 Ratings
Manufacturing Costs5.016 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
SAP Business One
7.2
25 Ratings
2% above category average
SAP Commerce Cloud
-
Ratings
Forecasting7.023 Ratings00 Ratings
Inventory Planning7.725 Ratings00 Ratings
Performance Monitoring7.019 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
SAP Business One
8.9
16 Ratings
22% above category average
SAP Commerce Cloud
-
Ratings
Proposal Management5.013 Ratings00 Ratings
Product Master Data Management7.514 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Business One
-
Ratings
SAP Commerce Cloud
7.9
80 Ratings
1% above category average
Product catalog & listings00 Ratings8.376 Ratings
Product management00 Ratings8.376 Ratings
Bulk product upload00 Ratings8.173 Ratings
Branding00 Ratings8.470 Ratings
Mobile storefront00 Ratings7.670 Ratings
Product variations00 Ratings7.770 Ratings
Website integration00 Ratings7.775 Ratings
Visual customization00 Ratings7.871 Ratings
CMS00 Ratings6.972 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Business One
-
Ratings
SAP Commerce Cloud
8.0
72 Ratings
4% above category average
Abandoned cart recovery00 Ratings8.014 Ratings
Checkout user experience00 Ratings7.971 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Business One
-
Ratings
SAP Commerce Cloud
6.5
63 Ratings
24% below category average
eCommerce security00 Ratings6.563 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Business One
-
Ratings
SAP Commerce Cloud
6.9
72 Ratings
11% below category average
Promotions & discounts00 Ratings6.971 Ratings
Personalized recommendations00 Ratings7.364 Ratings
SEO00 Ratings6.662 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Business One
-
Ratings
SAP Commerce Cloud
8.1
73 Ratings
1% above category average
Multi-site management00 Ratings8.068 Ratings
Order processing00 Ratings8.370 Ratings
Inventory management00 Ratings8.365 Ratings
Shipping00 Ratings8.565 Ratings
Custom functionality00 Ratings7.569 Ratings
Best Alternatives
SAP Business OneSAP Commerce Cloud
Small Businesses
Zoho One
Zoho One
Score 8.9 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.5 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 8.5 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Business OneSAP Commerce Cloud
Likelihood to Recommend
8.4
(48 ratings)
8.0
(82 ratings)
Likelihood to Renew
4.6
(9 ratings)
10.0
(2 ratings)
Usability
10.0
(12 ratings)
7.6
(16 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(11 ratings)
10.0
(3 ratings)
In-Person Training
7.7
(2 ratings)
-
(0 ratings)
Online Training
4.5
(2 ratings)
-
(0 ratings)
Implementation Rating
2.8
(24 ratings)
9.1
(2 ratings)
Ease of integration
9.0
(1 ratings)
9.4
(48 ratings)
Product Scalability
9.0
(2 ratings)
9.5
(48 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
SAP Business OneSAP Commerce Cloud
Likelihood to Recommend
SAP
SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
Read full review
SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
Read full review
Pros
SAP
  • SAP Business One is more suitable for small and medium scale enterprises
  • SAP Business One is : analytics, mobile technologies, cloud technologies
  • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
  • An important key features of SAP Business One is Reporting and Analytics.
Read full review
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
Read full review
Cons
SAP
  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
Read full review
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
SAP
As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
Read full review
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Read full review
Usability
SAP
I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
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SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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Reliability and Availability
SAP
The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
Read full review
SAP
No answers on this topic
Performance
SAP
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
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SAP
No answers on this topic
Support Rating
SAP
I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
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SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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In-Person Training
SAP
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
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SAP
No answers on this topic
Online Training
SAP
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
Read full review
SAP
No answers on this topic
Implementation Rating
SAP
These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
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SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
SAP
SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
Read full review
SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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Scalability
SAP
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
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SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
SAP
  • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
  • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
  • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
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SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts