SAP Commerce Cloud vs. WooCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Commerce Cloud
Score 8.4 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
WooCommerce
Score 8.2 out of 10
N/A
WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.N/A
Pricing
SAP Commerce CloudWooCommerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Commerce CloudWooCommerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact sales team for pricing
More Pricing Information
Community Pulse
SAP Commerce CloudWooCommerce
Considered Both Products
SAP Commerce Cloud
Chose SAP Commerce Cloud
Having worked with other SAP tools we knew the sales team and how they structure the product offerings. We also felt it was much more robust compared to the other newer or leaner offerings in the space.

We couldn't have a downturn or an outage in the business. That wasn't an …
Chose SAP Commerce Cloud
The SAP Commerce cloud solution is easy to connect with other SAP software that we already use in the organization, and I can state that it assists me in achieving the best implementations produced in various contexts without any trouble or failure, and we can track everything …
Chose SAP Commerce Cloud
It may be customized and is simple to combine with other apps and open-source software.
Chose SAP Commerce Cloud
Hybris is a massive enterprise-grade system that is built for scale. If your business has <1000 SKUs in the catalog and lacks a large full-stack +java e-commerce dev team, stick to a lighter, more agile solution. Hybris is a nuclear aircraft carrier, and it will take a lot of …
WooCommerce

No answer on this topic

Top Pros
Top Cons
Features
SAP Commerce CloudWooCommerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
8.2
68 Ratings
7% above category average
WooCommerce
6.0
84 Ratings
25% below category average
Product catalog & listings8.464 Ratings6.783 Ratings
Product management8.965 Ratings6.184 Ratings
Bulk product upload8.563 Ratings2.267 Ratings
Branding8.163 Ratings6.673 Ratings
Mobile storefront8.161 Ratings6.177 Ratings
Product variations8.360 Ratings6.677 Ratings
Website integration8.364 Ratings6.784 Ratings
Visual customization7.761 Ratings6.681 Ratings
CMS7.461 Ratings6.663 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
8.1
62 Ratings
7% above category average
WooCommerce
6.0
80 Ratings
23% below category average
Abandoned cart recovery8.015 Ratings6.552 Ratings
Checkout user experience8.261 Ratings5.580 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
8.2
54 Ratings
1% below category average
WooCommerce
5.5
75 Ratings
41% below category average
eCommerce security8.254 Ratings5.575 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
7.7
61 Ratings
3% above category average
WooCommerce
5.1
83 Ratings
38% below category average
Promotions & discounts7.760 Ratings5.580 Ratings
Personalized recommendations8.155 Ratings4.966 Ratings
SEO7.452 Ratings4.972 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Commerce Cloud
8.9
62 Ratings
13% above category average
WooCommerce
4.4
81 Ratings
56% below category average
Multi-site management8.658 Ratings1.740 Ratings
Order processing9.260 Ratings6.179 Ratings
Inventory management9.155 Ratings6.678 Ratings
Shipping8.856 Ratings2.273 Ratings
Custom functionality8.759 Ratings5.575 Ratings
Best Alternatives
SAP Commerce CloudWooCommerce
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Commerce CloudWooCommerce
Likelihood to Recommend
8.6
(70 ratings)
7.1
(84 ratings)
Likelihood to Renew
10.0
(2 ratings)
10.0
(3 ratings)
Usability
9.0
(2 ratings)
7.1
(3 ratings)
Support Rating
10.0
(3 ratings)
5.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
8.9
(48 ratings)
-
(0 ratings)
Product Scalability
9.1
(48 ratings)
-
(0 ratings)
User Testimonials
SAP Commerce CloudWooCommerce
Likelihood to Recommend
SAP
SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
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Automattic
[WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
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Pros
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Automattic
  • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
  • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
  • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
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Cons
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Automattic
  • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
  • More out-of-the-box options would be nice within the base software.
  • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
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Likelihood to Renew
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
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Automattic
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
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Usability
SAP
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
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Automattic
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
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Support Rating
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Automattic
not muh support
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Implementation Rating
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Automattic
No answers on this topic
Alternatives Considered
SAP
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
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Automattic
We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
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Scalability
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Automattic
No answers on this topic
Return on Investment
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
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Automattic
  • Positive: low cost to start up, and allowed us to start selling right away.
  • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
  • Positive: easily integrates with PayPal and Stripe.
Read full review
ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts