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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A

    WooCommerce

    Score8.5 out of 10
    N/AWooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

    $0

    Pricing
    SAP Commerce CloudWooCommerce
    Editions & Modules
    No answers on this topic
    Woo Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    SAP Commerce CloudWooCommerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—WooCommerce is a free and open-source plugin for WordPress. Merchants can host their WooCommerce store on any private hosting service, or with Automattic directly via WordPress.com. Some added features or services from the WooCommerce Official Marketplace may have one time or subscription pricing.
    More Pricing Information
    Community Pulse
    SAP Commerce CloudWooCommerce
    Considered Both Products
    SAP
    Chose SAP Commerce Cloud
    Having worked with other SAP tools we knew the sales team and how they structure the product offerings. We also felt it was much more robust compared to the other newer or leaner offerings in the space.

    We couldn't have a downturn or an outage in the business. That wasn't an …
    Incentivized
    Chose SAP Commerce Cloud
    The SAP Commerce cloud solution is easy to connect with other SAP software that we already use in the organization, and I can state that it assists me in achieving the best implementations produced in various contexts without any trouble or failure, and we can track everything …
    Incentivized
    Chose SAP Commerce Cloud
    It may be customized and is simple to combine with other apps and open-source software.
    Incentivized
    Chose SAP Commerce Cloud
    Hybris is a massive enterprise-grade system that is built for scale. If your business has <1000 SKUs in the catalog and lacks a large full-stack +java e-commerce dev team, stick to a lighter, more agile solution. Hybris is a nuclear aircraft carrier, and it will take a lot of …
    Incentivized
    Automattic
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    89 Answers
    96%
    Would buy again
    43 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    77 Answers
    96%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    88 Answers
    89%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    60 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    73 Answers
    88%
    Implementation went as expected
    36 Answers
    Features
    SAP Commerce CloudWooCommerce
    Online Storefront
    Comparison of Online Storefront features of SAP Commerce Cloud and WooCommerce
    Feature
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    WooCommerce
    8.0
    96 Ratings
    2% above category average
    Product catalog & listings8.699 Ratings8.095 Ratings
    Product management8.1100 Ratings8.096 Ratings
    Bulk product upload8.196 Ratings7.278 Ratings
    Branding7.490 Ratings7.383 Ratings
    Mobile storefront7.291 Ratings9.388 Ratings
    Product variations8.092 Ratings8.088 Ratings
    Website integration8.097 Ratings9.596 Ratings
    Visual customization7.694 Ratings7.392 Ratings
    CMS7.195 Ratings7.974 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of SAP Commerce Cloud and WooCommerce
    Feature
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    WooCommerce
    6.1
    91 Ratings
    23% below category average
    Abandoned cart recovery8.014 Ratings5.359 Ratings
    Checkout user experience8.394 Ratings6.991 Ratings
    Online Payment System
    Comparison of Online Payment System features of SAP Commerce Cloud and WooCommerce
    Feature
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    WooCommerce
    8.5
    85 Ratings
    2% above category average
    eCommerce security7.782 Ratings8.585 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of SAP Commerce Cloud and WooCommerce
    Feature
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    WooCommerce
    6.4
    94 Ratings
    18% below category average
    Promotions & discounts7.787 Ratings7.591 Ratings
    Personalized recommendations8.184 Ratings5.374 Ratings
    SEO7.982 Ratings6.583 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of SAP Commerce Cloud and WooCommerce
    Feature
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    WooCommerce
    7.9
    93 Ratings
    2% below category average
    Multi-site management7.987 Ratings6.747 Ratings
    Order processing8.490 Ratings8.491 Ratings
    Inventory management8.282 Ratings8.290 Ratings
    Shipping7.981 Ratings8.584 Ratings
    Custom functionality7.987 Ratings7.786 Ratings
    Best Alternatives
    SAP Commerce CloudWooCommerce
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Commerce CloudWooCommerce
    Likelihood to Recommend
    8.1
    (104 ratings)
    8.9
    (95 ratings)
    Likelihood to Renew
    8.4
    (5 ratings)
    7.0
    (4 ratings)
    Usability
    8.0
    (38 ratings)
    8.1
    (12 ratings)
    Support Rating
    7.0
    (4 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.6
    (48 ratings)
    -
    (0 ratings)
    Product Scalability
    9.6
    (48 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Commerce CloudWooCommerce
    Likelihood to Recommend
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
    Read full review
    Automattic
    WooCommerce is best suited to customers whose website is built on the WordPress platform, and whose development team has a good understanding of plug-in implementation. If your website is not built on WordPress, but on Laravel or React (or any other non WordPress technology), then WooCommerce is not for you. WooCommerce is also great for customers who just need a simple online shopping experience. If your needs involve more complex or immersive features such as timed discounts, pick up locations, delivery reminders, or post shopping feedback surveys, know that you will need to purchase additional add-ons to make to get these features using WooCommerce set up on WordPress.
    Incentivized
    Read full review
    Pros
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
    Read full review
    Automattic
    • Free base package means I can use it when I need to and not pay for it when I'm not using it
    • I can customize the e-commerce options and integrate the calendar booking
    • Payment processing is quick and easy and I can choose my provider
    Incentivized
    Read full review
    Cons
    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
    Read full review
    Automattic
    • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
    • More out-of-the-box options would be nice within the base software.
    • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
    Read full review
    Automattic
    Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
    Incentivized
    Read full review
    Usability
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
    Read full review
    Automattic
    It is built on the Wordpress platform, so there are some quirks compared to a dedicated e-commerce product, but it is very intuitive and easy to use, especially for anyone with Wordpress experience. There are numerous great support articles and learning resources available. Significant customization can be achieved with plugins vs other eCommerce platforms, which may require more custom code and have fewer plugin options.
    Incentivized
    Read full review
    Support Rating
    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
    Read full review
    Automattic
    not muh support
    Read full review
    Implementation Rating
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
    Read full review
    Automattic
    No answers on this topic
    Alternatives Considered
    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
    Read full review
    Automattic
    We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
    Incentivized
    Read full review
    Scalability
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
    Read full review
    Automattic
    No answers on this topic
    Return on Investment
    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
    Read full review
    Automattic
    • Positive: low cost to start up, and allowed us to start selling right away.
    • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
    • Positive: easily integrates with PayPal and Stripe.
    Incentivized
    Read full review
    ScreenShots

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts

    WooCommerce Screenshots

    Screenshot of a single product and description.Screenshot of WooCommerce checkout blocks.Screenshot of WooCommerce settings.Screenshot of WooCommerce product editing.Screenshot of WooCommerce products listing.