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Top Rated
197 Ratings
87 Ratings
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Score 8 out of 100

WooCommerce

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Top Rated
197 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

SAP Commerce Cloud (formerly SAP Hybris)

Hybris fits well into a large development organization and will need many disciplines to fully leverage. It should fit very well into SAP heavy environments and recent roadmaps indicate a tighter and tighter integration in the future. It would be a challenge for a smaller shop to cultivate the kind of knowledge diversity necessary. Getting the initial momentum may also be a challenge if you do not have a good implementation partner, at least in the early stages.
Anonymous | TrustRadius Reviewer

WooCommerce

[WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

SAP Commerce Cloud (formerly SAP Hybris)
8.3
WooCommerce
8.2
Product catalog & listings
SAP Commerce Cloud (formerly SAP Hybris)
8.3
WooCommerce
8.4
Product management
SAP Commerce Cloud (formerly SAP Hybris)
8.5
WooCommerce
8.4
Bulk product upload
SAP Commerce Cloud (formerly SAP Hybris)
8.7
WooCommerce
8.0
Branding
SAP Commerce Cloud (formerly SAP Hybris)
8.3
WooCommerce
8.1
Mobile storefront
SAP Commerce Cloud (formerly SAP Hybris)
8.2
WooCommerce
7.9
Product variations
SAP Commerce Cloud (formerly SAP Hybris)
8.5
WooCommerce
8.0
Website integration
SAP Commerce Cloud (formerly SAP Hybris)
8.1
WooCommerce
9.1
Visual customization
SAP Commerce Cloud (formerly SAP Hybris)
7.9
WooCommerce
7.5
CMS
SAP Commerce Cloud (formerly SAP Hybris)
8.1
WooCommerce
8.2

Online Shopping Cart

SAP Commerce Cloud (formerly SAP Hybris)
8.7
WooCommerce
7.5
Abandoned cart recovery
SAP Commerce Cloud (formerly SAP Hybris)
8.6
WooCommerce
7.1
Checkout user experience
SAP Commerce Cloud (formerly SAP Hybris)
8.9
WooCommerce
7.9

Online Payment System

SAP Commerce Cloud (formerly SAP Hybris)
9.1
WooCommerce
8.3
eCommerce security
SAP Commerce Cloud (formerly SAP Hybris)
9.1
WooCommerce
8.3

eCommerce Marketing

SAP Commerce Cloud (formerly SAP Hybris)
8.7
WooCommerce
7.9
Promotions & discounts
SAP Commerce Cloud (formerly SAP Hybris)
8.7
WooCommerce
8.0
Personalized recommendations
SAP Commerce Cloud (formerly SAP Hybris)
9.1
WooCommerce
7.7
SEO
SAP Commerce Cloud (formerly SAP Hybris)
8.2
WooCommerce
7.9

eCommerce Business Management

SAP Commerce Cloud (formerly SAP Hybris)
8.7
WooCommerce
8.1
Multi-site management
SAP Commerce Cloud (formerly SAP Hybris)
8.7
WooCommerce
8.0
Order processing
SAP Commerce Cloud (formerly SAP Hybris)
8.6
WooCommerce
8.4
Inventory management
SAP Commerce Cloud (formerly SAP Hybris)
9.2
WooCommerce
8.1
Shipping
SAP Commerce Cloud (formerly SAP Hybris)
8.8
WooCommerce
8.0
Custom functionality
SAP Commerce Cloud (formerly SAP Hybris)
8.2
WooCommerce
8.3

Pros

SAP Commerce Cloud (formerly SAP Hybris)

  • Large scale product and user data management.
  • Out of the box support for common eCommerce functionality.
  • Robust platform that is supported well and consistently by the Hybris team who are available for direct support if needed.
  • Integrates well with other services if Hybris does not meet all business needs.
  • Localization for multi-national support was easy to implement.
Carter Lathrop | TrustRadius Reviewer

WooCommerce

  • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
  • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
  • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
Felicia Betancourt | TrustRadius Reviewer

Cons

SAP Commerce Cloud (formerly SAP Hybris)

  • CMS Cockpit is slow and inefficient for performing certain kinds of content management and template manipulation tasks. I often defer to the HMC, but this is not a feasible option for our client's content management team.
  • The OOTB UI code that ships with v5.0.1 is several years behind industry standard front end technology. v5.1 shows no promise of significant improvements in this arena. Some things I'd like to see: Dropping the Blueprint framework in favor of something Like Bootstrap, Less Framework or AngularJS. Jquery and key dependent plug-ins need to be upgraded and large, over-featured plugins like JQuery UI abandoned. SASS + Compass should replace static CSS. Granule should be dropped in favor of better tools for JS dependency management, code minification, and file concatenation.
  • Maintaining independent codebases for Desktop and Mobile views increases UI development hours by a margin of 30-50%. Natively supporting the option to configure a responsive design with a framework such as AngularJS would offer flexibility to serve up content and site chrome targeted at a wider range of device classes than just desktop machines and mobile phones.
Erin Riggers | TrustRadius Reviewer

WooCommerce

  • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
  • More out-of-the-box options would be nice within the base software.
  • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 9.3
Based on 2 answers
Its has very good features and with each upgrade the additional features are really exciting. Hybris delivers the top-rated e-commerce software and omni-channel solution to help enterprises across the globe innovate faster and sell more.
Anonymous | TrustRadius Reviewer

WooCommerce

WooCommerce 10.0
Based on 3 answers
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
Rick Fitzgerald | TrustRadius Reviewer

Usability

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 9.0
Based on 3 answers
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
zahit bogus | TrustRadius Reviewer

WooCommerce

WooCommerce 8.0
Based on 3 answers
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
Katie Miller | TrustRadius Reviewer

Support Rating

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 7.2
Based on 7 answers
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
zahit bogus | TrustRadius Reviewer

WooCommerce

WooCommerce 5.0
Based on 1 answer
not muh support
Anonymous | TrustRadius Reviewer

Implementation Rating

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 8.0
Based on 3 answers
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers | TrustRadius Reviewer

WooCommerce

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP Commerce Cloud (formerly SAP Hybris)

SAP is a very complex and well-put-together software and there are a plethora of platforms available. SAP Commerce Cloud was chosen as the software for our organization to use because every application can be integrated across all platforms. The training is extensive but there are so many functions and customizations that can be used it was a no-brainer to make the switch.
Jamaal Dickerson | TrustRadius Reviewer

WooCommerce

We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
Anonymous | TrustRadius Reviewer

Return on Investment

SAP Commerce Cloud (formerly SAP Hybris)

  • Our business went through 3 major initiatives to migrate our legacy platform and data to Hybris over the course of several years with multiple tech leadership and dev teams. All 3 of these initiatives failed to launch, largely due to the complexity of the platforms and massively associated tech burdon. A 4th re-platforming succeeded in launching an MVP version with support from expensive consulting firms and to the tune of millions of dollars.
  • Due to the inflexibility of the content management features, marketing teams are severely limited and have had to seek 3rd-party software to layer on top of Hybris to deliver modern customer experiences.
Anonymous | TrustRadius Reviewer

WooCommerce

  • Positive: low cost to start up, and allowed us to start selling right away.
  • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
  • Positive: easily integrates with PayPal and Stripe.
Justin Esgar | TrustRadius Reviewer

Pricing Details

SAP Commerce Cloud (formerly SAP Hybris)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WooCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP Commerce Cloud (formerly SAP Hybris)
8.0
WooCommerce
8.7

Likelihood to Renew

SAP Commerce Cloud (formerly SAP Hybris)
9.3
WooCommerce
10.0

Usability

SAP Commerce Cloud (formerly SAP Hybris)
9.0
WooCommerce
8.0

Support Rating

SAP Commerce Cloud (formerly SAP Hybris)
7.2
WooCommerce
5.0

Implementation Rating

SAP Commerce Cloud (formerly SAP Hybris)
8.0
WooCommerce

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