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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A

    WordPress VIP

    Score7.5 out of 10
    Enterprise companies (1,001+ employees)
    Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
    Pricing
    SAP Commerce CloudWordPress VIP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Commerce CloudWordPress VIP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Commerce CloudWordPress VIP
    Considered Both Products
    SAP
    No answer on this topic
    Automattic
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    89 Answers
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    77 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    88 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    60 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    73 Answers
    95%
    Implementation went as expected
    18 Answers
    Features
    SAP Commerce CloudWordPress VIP
    Online Storefront
    Comparison of Online Storefront features of SAP Commerce Cloud and WordPress VIP
    Feature
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    WordPress VIP
    -
    Ratings
    Product catalog & listings8.699 Ratings00 Ratings
    Product management8.1100 Ratings00 Ratings
    Bulk product upload8.196 Ratings00 Ratings
    Branding7.490 Ratings00 Ratings
    Mobile storefront7.291 Ratings00 Ratings
    Product variations8.092 Ratings00 Ratings
    Website integration8.097 Ratings00 Ratings
    Visual customization7.694 Ratings00 Ratings
    CMS7.195 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of SAP Commerce Cloud and WordPress VIP
    Feature
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    WordPress VIP
    -
    Ratings
    Abandoned cart recovery8.014 Ratings00 Ratings
    Checkout user experience8.394 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of SAP Commerce Cloud and WordPress VIP
    Feature
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    WordPress VIP
    -
    Ratings
    eCommerce security7.782 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of SAP Commerce Cloud and WordPress VIP
    Feature
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    WordPress VIP
    -
    Ratings
    Promotions & discounts7.787 Ratings00 Ratings
    Personalized recommendations8.184 Ratings00 Ratings
    SEO7.982 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of SAP Commerce Cloud and WordPress VIP
    Feature
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    WordPress VIP
    -
    Ratings
    Multi-site management7.987 Ratings00 Ratings
    Order processing8.490 Ratings00 Ratings
    Inventory management8.282 Ratings00 Ratings
    Shipping7.981 Ratings00 Ratings
    Custom functionality7.987 Ratings00 Ratings
    Security
    Comparison of Security features of SAP Commerce Cloud and WordPress VIP
    Feature
    SAP Commerce Cloud
    -
    Ratings
    WordPress VIP
    7.3
    2 Ratings
    12% below category average
    Role-based user permissions00 Ratings7.32 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of SAP Commerce Cloud and WordPress VIP
    Feature
    SAP Commerce Cloud
    -
    Ratings
    WordPress VIP
    7.3
    2 Ratings
    7% below category average
    API00 Ratings9.12 Ratings
    Internationalization / multi-language00 Ratings5.52 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of SAP Commerce Cloud and WordPress VIP
    Feature
    SAP Commerce Cloud
    -
    Ratings
    WordPress VIP
    8.2
    2 Ratings
    4% above category average
    WYSIWYG editor00 Ratings9.11 Ratings
    Code quality / cleanliness00 Ratings7.32 Ratings
    Admin section00 Ratings8.22 Ratings
    Page templates00 Ratings8.21 Ratings
    Mobile optimization / responsive design00 Ratings9.11 Ratings
    Publishing workflow00 Ratings7.32 Ratings
    Web Content Management
    Comparison of Web Content Management features of SAP Commerce Cloud and WordPress VIP
    Feature
    SAP Commerce Cloud
    -
    Ratings
    WordPress VIP
    8.0
    2 Ratings
    6% above category average
    Content taxonomy00 Ratings7.31 Ratings
    SEO support00 Ratings7.31 Ratings
    Bulk management00 Ratings7.32 Ratings
    Availability / breadth of extensions00 Ratings9.11 Ratings
    Community / comment management00 Ratings9.12 Ratings
    Best Alternatives
    SAP Commerce CloudWordPress VIP
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Commerce CloudWordPress VIP
    Likelihood to Recommend
    8.0
    (104 ratings)
    7.2
    (22 ratings)
    Likelihood to Renew
    8.4
    (5 ratings)
    9.1
    (2 ratings)
    Usability
    8.0
    (38 ratings)
    8.2
    (1 ratings)
    Support Rating
    7.0
    (4 ratings)
    8.4
    (21 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.6
    (48 ratings)
    -
    (0 ratings)
    Product Scalability
    9.6
    (48 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Commerce CloudWordPress VIP
    Likelihood to Recommend
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
    Read full review
    Automattic
    WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
    Incentivized
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    Pros
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
    Read full review
    Automattic
    • Keeps us informed of upcoming releases/patches associated with the Wordpress Platform.
    • Introduces us to products/companies/Wordpress plugins as necessary when new business needs arise.
    • Amy and Allie are excellent at managing the relationship; speaking with them on our monthly calls is a pleasure.
    Incentivized
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    Cons
    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
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    Automattic
    • Too many different dashboard formats
    • Everything should have the same look and feel.
    • The admin portal looks different than the user content portal
    Incentivized
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    Likelihood to Renew
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
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    Automattic
    It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
    Incentivized
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    Usability
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
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    Automattic
    There is documentation for everything you might need.
    Incentivized
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    Support Rating
    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
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    Automattic
    The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
    Incentivized
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    Implementation Rating
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
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    Automattic
    No answers on this topic
    Alternatives Considered
    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
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    Automattic
    Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.
    Incentivized
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    Scalability
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
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    Automattic
    No answers on this topic
    Return on Investment
    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
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    Automattic
    • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
    Incentivized
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    ScreenShots

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts