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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A

    Seamless

    Score7.2 out of 10
    N/ASeamless.ai headquartered in Columbus, Ohio, delivers sales leads, in order to maximize customer revenue, help them to increase sales, and help them to acquire the total addressable market instantly using artificial intelligence.N/A
    Pricing
    SAP Sales CloudSeamless
    Editions & Modules
    No answers on this topic
    Basic
    Contact Sales
    per month per user
    Pro
    Contact Sales
    per month per user
    Enterprise
    Contact Sales
    per month per user
    Offerings
    Pricing Offerings
    SAP Sales CloudSeamless
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—* Support times active between 9am - 5pm ET Monday through Friday | ** Phone support is available upon request for Enterprise customers
    More Pricing Information
    Community Pulse
    SAP Sales CloudSeamless
    Considered Both Products
    SAP
    No answer on this topic
    Seamless
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    120 Answers
    77%
    Would buy again
    10 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    110 Answers
    83%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    127 Answers
    69%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    97 Answers
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    98 Answers
    82%
    Implementation went as expected
    9 Answers
    Features
    SAP Sales CloudSeamless
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    8.5
    154 Ratings
    8% above category average
    Seamless
    -
    Ratings
    Customer data management / contact management8.2146 Ratings00 Ratings
    Workflow management8.8147 Ratings00 Ratings
    Territory management8.1132 Ratings00 Ratings
    Opportunity management9.0144 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.3138 Ratings00 Ratings
    Contract management7.9133 Ratings00 Ratings
    Quote & order management8.6134 Ratings00 Ratings
    Interaction tracking9.0137 Ratings00 Ratings
    Channel / partner relationship management8.5131 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    8.9
    130 Ratings
    14% above category average
    Seamless
    -
    Ratings
    Case management8.7125 Ratings00 Ratings
    Call center management9.1114 Ratings00 Ratings
    Help desk management8.8115 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    8.0
    132 Ratings
    3% above category average
    Seamless
    -
    Ratings
    Lead management8.0131 Ratings00 Ratings
    Email marketing7.9112 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    Seamless
    -
    Ratings
    Task management8.4136 Ratings00 Ratings
    Billing and invoicing management8.4113 Ratings00 Ratings
    Reporting8.1132 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    Seamless
    -
    Ratings
    Forecasting8.1132 Ratings00 Ratings
    Pipeline visualization9.0132 Ratings00 Ratings
    Customizable reports8.0137 Ratings00 Ratings
    Customization
    Comparison of Customization features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    Seamless
    -
    Ratings
    Custom fields8.0139 Ratings00 Ratings
    Custom objects7.9132 Ratings00 Ratings
    Scripting environment8.6115 Ratings00 Ratings
    API for custom integration8.3123 Ratings00 Ratings
    Security
    Comparison of Security features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    Seamless
    -
    Ratings
    Single sign-on capability9.3136 Ratings00 Ratings
    Role-based user permissions9.1136 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    9.0
    98 Ratings
    18% above category average
    Seamless
    -
    Ratings
    Social data8.698 Ratings00 Ratings
    Social engagement9.494 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    8.5
    117 Ratings
    12% above category average
    Seamless
    -
    Ratings
    Marketing automation8.3113 Ratings00 Ratings
    Compensation management8.793 Ratings00 Ratings
    Platform
    Comparison of Platform features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    8.1
    123 Ratings
    6% above category average
    Seamless
    -
    Ratings
    Mobile access8.1123 Ratings00 Ratings
    Prospecting
    Comparison of Prospecting features of SAP Sales Cloud and Seamless
    Feature
    SAP Sales Cloud
    -
    Ratings
    Seamless
    8.9
    8 Ratings
    14% above category average
    Advanced search00 Ratings8.98 Ratings
    Identification of new leads00 Ratings8.28 Ratings
    List quality00 Ratings8.18 Ratings
    List upload/download00 Ratings9.68 Ratings
    Ideal customer targeting00 Ratings9.68 Ratings
    Load time/data access00 Ratings9.28 Ratings
    Best Alternatives
    SAP Sales CloudSeamless
    Small Businesses
    Salesflare
    Score10 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Sales CloudSeamless
    Likelihood to Recommend
    8.4
    (165 ratings)
    9.4
    (13 ratings)
    Likelihood to Renew
    8.2
    (15 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (12 ratings)
    9.4
    (3 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.8
    (13 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.5
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (123 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Sales CloudSeamless
    Likelihood to Recommend
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
    Read full review
    Seamless
    Seamless AI is very well suited for the first round of prospecting, or when going after a very publicly known and traded company. A good example would be popular brand names in the country. Whereas it does show limitations for smaller companies, it cannot yield deep data in the same way as others might. However, it is agile, very fast, and compatible. I highly recommend it to any sales force.
    Incentivized
    Read full review
    Pros
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Seamless
    • Refresh Rate of Seamless.ai is quite good. A quick way to know this is see if a lead has changed jobs recently on LinkedIn, how quickly does it get refreshed in Seamless
    • Search Capabilities are decent. Not as strong as some of its competitors, but would do the job for sure.
    • Exporting lead lists is a great feature and a boon for saving a lot of time. Direct CSVs can be exported and fed into the CRM.
    Incentivized
    Read full review
    Cons
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Seamless
    • Enrichment / Data Quality: Phone Number quality can be way better than it is right now. Even email addresses are incorrect a lot of times.
    • Industry Filter: There are just way too many industries. Some of them definitely can be grouped / combined to help land at search results faster.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Seamless
    No answers on this topic
    Usability
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Seamless
    In the modern world, where everything is AI driven, companies need to make changes in the old fashioned approach of reaching out to people, seamless.ai with the features like Intent data or Auto-pilot help in making whole process very easy and faster, which helps in increasing the average number of demo calls taken in a month and allow to sell product to many more prospects. So overall, to enhance the productivity of the inside sales team, Seamless.ai as one of the preferred tools
    Incentivized
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    Reliability and Availability
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Seamless
    No answers on this topic
    Support Rating
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Seamless
    No answers on this topic
    Online Training
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Seamless
    No answers on this topic
    Implementation Rating
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Seamless
    No answers on this topic
    Alternatives Considered
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
    Read full review
    Seamless
    Seamless.AI is hands down the best platform currently out in the market and cost effective. ZoomInfo is great as well, but their price compared to Seamless.AI is more than half of them. Why pay more for the same great product?
    Incentivized
    Read full review
    Scalability
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
    Read full review
    Seamless
    No answers on this topic
    Return on Investment
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
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    Seamless
    • I am able to find contacts and companies that are not in our database.
    • I can find more prospects than I have time to call.
    • I am finding companies and contacts to enter that my company has never touched.
    • It's so easy to find new prospects that I do not waste time cannibalizing our CRM like its leads.
    Incentivized
    Read full review
    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization

    Seamless Screenshots

    Screenshot of a contact database with job changes