SAP Sales Cloud vs. Seamless.AI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Seamless.AI
Score 7.6 out of 10
N/A
Seamless.ai headquartered in Columbus, Ohio, delivers sales leads, in order to maximize customer revenue, help them to increase sales, and help them to acquire the total addressable market instantly using artificial intelligence.N/A
Pricing
SAP Sales CloudSeamless.AI
Editions & Modules
No answers on this topic
Basic
Contact Sales
per month per user
Pro
Contact Sales
per month per user
Enterprise
Contact Sales
per month per user
Offerings
Pricing Offerings
SAP Sales CloudSeamless.AI
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details* Support times active between 9am - 5pm ET Monday through Friday | ** Phone support is available upon request for Enterprise customers
More Pricing Information
Community Pulse
SAP Sales CloudSeamless.AI
Features
SAP Sales CloudSeamless.AI
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.3
140 Ratings
7% above category average
Seamless.AI
-
Ratings
Customer data management / contact management8.4135 Ratings00 Ratings
Workflow management8.5136 Ratings00 Ratings
Territory management8.0121 Ratings00 Ratings
Opportunity management8.6133 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.1128 Ratings00 Ratings
Contract management8.1126 Ratings00 Ratings
Quote & order management8.5126 Ratings00 Ratings
Interaction tracking8.5127 Ratings00 Ratings
Channel / partner relationship management8.3123 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.5
120 Ratings
11% above category average
Seamless.AI
-
Ratings
Case management8.3115 Ratings00 Ratings
Call center management8.8105 Ratings00 Ratings
Help desk management8.5107 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
8.1
124 Ratings
5% above category average
Seamless.AI
-
Ratings
Lead management8.1123 Ratings00 Ratings
Email marketing8.1107 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.2
134 Ratings
7% above category average
Seamless.AI
-
Ratings
Task management8.1127 Ratings00 Ratings
Billing and invoicing management8.2106 Ratings00 Ratings
Reporting8.3124 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.3
132 Ratings
9% above category average
Seamless.AI
-
Ratings
Forecasting8.2123 Ratings00 Ratings
Pipeline visualization8.6124 Ratings00 Ratings
Customizable reports8.1128 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
8.1
130 Ratings
6% above category average
Seamless.AI
-
Ratings
Custom fields8.0130 Ratings00 Ratings
Custom objects7.9124 Ratings00 Ratings
Scripting environment8.4107 Ratings00 Ratings
API for custom integration8.0116 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
9.0
133 Ratings
7% above category average
Seamless.AI
-
Ratings
Single sign-on capability9.1126 Ratings00 Ratings
Role-based user permissions8.9127 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
8.7
93 Ratings
16% above category average
Seamless.AI
-
Ratings
Social data8.693 Ratings00 Ratings
Social engagement8.989 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.3
110 Ratings
11% above category average
Seamless.AI
-
Ratings
Marketing automation8.2106 Ratings00 Ratings
Compensation management8.589 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.2
115 Ratings
9% above category average
Seamless.AI
-
Ratings
Mobile access8.2115 Ratings00 Ratings
Prospecting
Comparison of Prospecting features of Product A and Product B
SAP Sales Cloud
-
Ratings
Seamless.AI
8.7
8 Ratings
11% above category average
Advanced search00 Ratings9.18 Ratings
Identification of new leads00 Ratings8.48 Ratings
List quality00 Ratings7.88 Ratings
List upload/download00 Ratings9.38 Ratings
Ideal customer targeting00 Ratings8.88 Ratings
Load time/data access00 Ratings9.18 Ratings
Best Alternatives
SAP Sales CloudSeamless.AI
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Lead411
Lead411
Score 8.2 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Lead411
Lead411
Score 8.2 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Sales CloudSeamless.AI
Likelihood to Recommend
8.3
(151 ratings)
9.1
(13 ratings)
Likelihood to Renew
8.0
(14 ratings)
-
(0 ratings)
Usability
7.0
(9 ratings)
9.3
(3 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
6.0
(13 ratings)
-
(0 ratings)
Online Training
9.1
(3 ratings)
-
(0 ratings)
Implementation Rating
7.9
(3 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.5
(111 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
SAP Sales CloudSeamless.AI
Likelihood to Recommend
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
Read full review
Seamless.AI
Seamless AI is very well suited for the first round of prospecting, or when going after a very publicly known and traded company. A good example would be popular brand names in the country. Whereas it does show limitations for smaller companies, it cannot yield deep data in the same way as others might. However, it is agile, very fast, and compatible. I highly recommend it to any sales force.
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Pros
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Seamless.AI
  • Refresh Rate of Seamless.ai is quite good. A quick way to know this is see if a lead has changed jobs recently on LinkedIn, how quickly does it get refreshed in Seamless
  • Search Capabilities are decent. Not as strong as some of its competitors, but would do the job for sure.
  • Exporting lead lists is a great feature and a boon for saving a lot of time. Direct CSVs can be exported and fed into the CRM.
Read full review
Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Seamless.AI
  • Enrichment / Data Quality: Phone Number quality can be way better than it is right now. Even email addresses are incorrect a lot of times.
  • Industry Filter: There are just way too many industries. Some of them definitely can be grouped / combined to help land at search results faster.
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Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Seamless.AI
No answers on this topic
Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Seamless.AI
In the modern world, where everything is AI driven, companies need to make changes in the old fashioned approach of reaching out to people, seamless.ai with the features like Intent data or Auto-pilot help in making whole process very easy and faster, which helps in increasing the average number of demo calls taken in a month and allow to sell product to many more prospects. So overall, to enhance the productivity of the inside sales team, Seamless.ai as one of the preferred tools
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Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Seamless.AI
No answers on this topic
Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Seamless.AI
No answers on this topic
Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Seamless.AI
No answers on this topic
Implementation Rating
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Seamless.AI
No answers on this topic
Alternatives Considered
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Seamless.AI
Seamless.AI is hands down the best platform currently out in the market and cost effective. ZoomInfo is great as well, but their price compared to Seamless.AI is more than half of them. Why pay more for the same great product?
Read full review
Scalability
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
Read full review
Seamless.AI
No answers on this topic
Return on Investment
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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Seamless.AI
  • I am able to find contacts and companies that are not in our database.
  • I can find more prospects than I have time to call.
  • I am finding companies and contacts to enter that my company has never touched.
  • It's so easy to find new prospects that I do not waste time cannibalizing our CRM like its leads.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization

Seamless.AI Screenshots

Screenshot of the just launched redesign of the main App.Screenshot of the new UX and dashboards for contact database.Screenshot of the new reports and dashboard views.