SAP SuccessFactors HCM vs. Schoox

It is user-friendly and Improves every person's experience, decision, and process. With SAP SuccessFactors solutions, the ease with which our people data flows throughout our organization is superb. This is key to helping us ensure compliance and high data integrity throughout the employee lifecycle, such as recording attendance at a talent review.

Incentivized

We have special locations that work differently and I have recommended this to them. Even for locations set up differently, it still applies. Because everything can be personalized to fit the need of the user. These locations have become so adept at it that they have become admins themselves so they can implement their ideas immediately. I have yet to come across a scenario where this is not appropriate

Incentivized

• It is a comprehensive HRMS tool which helps manage employee related activities more efficiently and effectively
• Downtime is not too frequent which helps in providing superior employee experience
• Its UI has gotten better as compared to what it used to be previously

Incentivized

• Ease of use - this product is so easy to use! Building courses, curriculum, tracking, etc.
• Tracking - we FINALLY have a way to track tests and completion of courses! An absolute LIFESAVER.
• Accessibility - it seamlessly works on all platforms (iPads, computers, cell phones).

Incentivized

• I think because this is such a robust and powerful product that it is quite intricate and it is quite sophisticated, so you do have to stop and take time to learn it. I don't think you can go in with any assumptions that it's like anything else you've used. It's quite intricate and involved and complex. So I think sometimes you need to take a step back and be intentional in taking time to learn it properly because in doing that you'll be able to leverage it to its fullest capacity. That's been a lesson we've learned throughout time that we really do have to slow down and take time to learn it as users and as people that support users.

Incentivized

• User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together.
• Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch.

Incentivized

We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved

Incentivized

This platform for human capital management is one of the best available in the Industry right now. The workflow for each facilitation offered is well-defined and time-effective. Comprehensive data management for key stakeholders is readily available for effective decision-making. Moreover, the service provider offers easy modifications and good support.

Incentivized

The training necessary for the managers and trainers is minimal. The system is very intuitive and HotSchedules customer support is the best support team I have ever dealt with. They are quick to respond and keep you informed through the whole process. As for new hires, you just put them in front of a tablet or computer and they just go. Our trainees have better retention and they much prefer to go through the training on-line then having to read pages of documents.

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.

Incentivized

SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.

Incentivized

We did not use Wisetail, but we went through several weeks of training calls when we were deciding between that LMS and Schoox. We selected Schoox because of the integration with HotSchedules, something we already used, and the ongoing ease it would provide in shifting job codes and new roles within the organization

Incentivized

Not applicable.

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.

Incentivized

• As far as ROI, I don't know what the investment is in the product, so I can't give you an exact number of profitability, but I can tell you for ease of use, it has been a lot easier to use the product. I think the only thing that I would prefer is instead of having the print screens, I'd prefer having video modules to explain how to use the different aspects of it.

Incentivized

• It has made it possible for all workers to take part in fruitful and efficient training.
• Referral and instruction provided by employers and coworkers. Every member of the team and trainer can access it at any given moment in time.
• Suitable for all training tests once again.

Incentivized