What users are saying about
13 Ratings
127 Ratings
13 Ratings
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Score 2.5 out of 100
127 Ratings
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Score 9 out of 100

Feature Set Ratings

  • Shopify Plus ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management

Online Storefront

1.5

Shift4Shop

15%
8.9

Shopify Plus

89%
Shopify Plus ranks higher in 9/9 features

Product catalog & listings

2.0
20%
6 Ratings
8.8
88%
26 Ratings

Product management

2.4
24%
6 Ratings
9.2
92%
27 Ratings

Bulk product upload

1.4
14%
4 Ratings
9.0
90%
25 Ratings

Branding

1.3
13%
5 Ratings
8.8
88%
26 Ratings

Mobile storefront

1.2
12%
6 Ratings
9.3
93%
27 Ratings

Product variations

2.4
24%
6 Ratings
8.4
84%
26 Ratings

Website integration

1.1
11%
6 Ratings
8.9
89%
24 Ratings

Visual customization

1.1
11%
6 Ratings
8.8
88%
27 Ratings

CMS

1.1
11%
5 Ratings
8.6
86%
26 Ratings

Online Shopping Cart

3.0

Shift4Shop

30%
8.7

Shopify Plus

87%
Shopify Plus ranks higher in 2/2 features

Abandoned cart recovery

3.6
36%
4 Ratings
8.7
87%
26 Ratings

Checkout user experience

2.4
24%
6 Ratings
8.8
88%
27 Ratings

Online Payment System

4.1

Shift4Shop

41%
9.4

Shopify Plus

94%
Shopify Plus ranks higher in 1/1 features

eCommerce security

4.1
41%
6 Ratings
9.4
94%
27 Ratings

eCommerce Marketing

2.4

Shift4Shop

24%
8.5

Shopify Plus

85%
Shopify Plus ranks higher in 3/3 features

Promotions & discounts

3.2
32%
6 Ratings
8.9
89%
27 Ratings

Personalized recommendations

1.1
11%
5 Ratings
8.5
85%
22 Ratings

SEO

2.8
28%
6 Ratings
8.2
82%
27 Ratings

eCommerce Business Management

1.9

Shift4Shop

19%
8.9

Shopify Plus

89%
Shopify Plus ranks higher in 4/5 features

Multi-site management

1.2
12%
3 Ratings
N/A
0 Ratings

Order processing

2.8
28%
5 Ratings
9.3
93%
26 Ratings

Inventory management

2.7
27%
4 Ratings
8.9
89%
25 Ratings

Shipping

1.6
16%
5 Ratings
9.0
90%
25 Ratings

Custom functionality

1.1
11%
6 Ratings
8.4
84%
26 Ratings

Attribute Ratings

  • Shopify Plus is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

1.4

Shift4Shop

14%
7 Ratings
8.9

Shopify Plus

89%
28 Ratings

Support Rating

Shift4Shop

N/A
0 Ratings
10.0

Shopify Plus

100%
2 Ratings

Likelihood to Recommend

Shift4Shop

3dcart/Shift4 Shop may be useful if you're used to that platform. I don't really see too many advantages of it compared to other platforms, but it may be less expensive than some of the more popular ecommerce platforms. It certainly is cheaper than an enterprise system, but you don't get nearly the capabilities or polish. I would put it on par with ASP.net and other similar programs of that era, with maybe a little more polish and robustness.
Scott Walker | TrustRadius Reviewer

Shopify Plus

Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Fallon Penrod | TrustRadius Reviewer

Pros

Shift4Shop

  • Membership rewards (a points awarding system) is really easy to set up and manage
  • Gift certificate issuance and redemption is simple to use and manage
  • Site design and redesign is straightforward and they are very helpful with design packages to customize.
  • They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
Anonymous | TrustRadius Reviewer

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Anonymous | TrustRadius Reviewer

Cons

Shift4Shop

  • 3dcart doesn't provide enough customization options. Making it very limited for customers.
  • The layout and file structure takes some getting used to. This should be improved upon.
Anonymous | TrustRadius Reviewer

Shopify Plus

  • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
  • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
  • The 24/7 support doesn't seem as dedicated as they once were.
Ricky Jordan | TrustRadius Reviewer

Pricing Details

Shift4Shop

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Shift4Shop

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans | TrustRadius Reviewer

Shopify Plus

No answers on this topic

Support Rating

Shift4Shop

No score
No answers yet
No answers on this topic

Shopify Plus

Shopify Plus 10.0
Based on 2 answers
Always are quick to answer our questions and help us find a solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Shift4Shop

We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
Anonymous | TrustRadius Reviewer

Shopify Plus

Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
Anonymous | TrustRadius Reviewer

Return on Investment

Shift4Shop

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers | TrustRadius Reviewer

Shopify Plus

  • Shopify Plus has been a very cost effective solution for us.
  • As our business grows, it's easy to train new hires on how to use Shopify Plus.
  • What we've lost in the missing features of Shopify we've made up for in the other areas.
Anonymous | TrustRadius Reviewer

Screenshots

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