What users are saying about
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Top Rated
98 Ratings
10 Ratings
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Score 5 out of 100

Shopify Plus

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Top Rated
98 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Shift4Shop (formerly 3dcart)

3dcart/Shift4 Shop may be useful if you're used to that platform. I don't really see too many advantages of it compared to other platforms, but it may be less expensive than some of the more popular ecommerce platforms. It certainly is cheaper than an enterprise system, but you don't get nearly the capabilities or polish. I would put it on par with ASP.net and other similar programs of that era, with maybe a little more polish and robustness.
Scott Walker | TrustRadius Reviewer

Shopify Plus

Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Fallon Penrod | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Shift4Shop (formerly 3dcart)
4.6
Shopify Plus
8.7
Product catalog & listings
Shift4Shop (formerly 3dcart)
5.5
Shopify Plus
8.7
Product management
Shift4Shop (formerly 3dcart)
5.4
Shopify Plus
9.1
Bulk product upload
Shift4Shop (formerly 3dcart)
4.8
Shopify Plus
8.9
Branding
Shift4Shop (formerly 3dcart)
4.3
Shopify Plus
8.7
Mobile storefront
Shift4Shop (formerly 3dcart)
4.5
Shopify Plus
9.1
Product variations
Shift4Shop (formerly 3dcart)
5.6
Shopify Plus
8.1
Website integration
Shift4Shop (formerly 3dcart)
4.3
Shopify Plus
8.4
Visual customization
Shift4Shop (formerly 3dcart)
3.2
Shopify Plus
8.5
CMS
Shift4Shop (formerly 3dcart)
3.7
Shopify Plus
8.7

Online Shopping Cart

Shift4Shop (formerly 3dcart)
6.1
Shopify Plus
8.6
Abandoned cart recovery
Shift4Shop (formerly 3dcart)
6.5
Shopify Plus
8.5
Checkout user experience
Shift4Shop (formerly 3dcart)
5.7
Shopify Plus
8.6

Online Payment System

Shift4Shop (formerly 3dcart)
8.5
Shopify Plus
9.2
eCommerce security
Shift4Shop (formerly 3dcart)
8.5
Shopify Plus
9.2

eCommerce Marketing

Shift4Shop (formerly 3dcart)
5.2
Shopify Plus
8.2
Promotions & discounts
Shift4Shop (formerly 3dcart)
6.6
Shopify Plus
8.6
Personalized recommendations
Shift4Shop (formerly 3dcart)
3.2
Shopify Plus
8.0
SEO
Shift4Shop (formerly 3dcart)
5.8
Shopify Plus
8.1

eCommerce Business Management

Shift4Shop (formerly 3dcart)
5.4
Shopify Plus
8.7
Multi-site management
Shift4Shop (formerly 3dcart)
6.5
Shopify Plus
Order processing
Shift4Shop (formerly 3dcart)
6.4
Shopify Plus
9.0
Inventory management
Shift4Shop (formerly 3dcart)
5.4
Shopify Plus
8.7
Shipping
Shift4Shop (formerly 3dcart)
5.5
Shopify Plus
8.9
Custom functionality
Shift4Shop (formerly 3dcart)
3.2
Shopify Plus
8.2

Pros

Shift4Shop (formerly 3dcart)

  • Membership rewards (a points awarding system) is really easy to set up and manage
  • Gift certificate issuance and redemption is simple to use and manage
  • Site design and redesign is straightforward and they are very helpful with design packages to customize.
  • They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
Anonymous | TrustRadius Reviewer

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Anonymous | TrustRadius Reviewer

Cons

Shift4Shop (formerly 3dcart)

  • 3dcart doesn't provide enough customization options. Making it very limited for customers.
  • The layout and file structure takes some getting used to. This should be improved upon.
Anonymous | TrustRadius Reviewer

Shopify Plus

  • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
  • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
  • The 24/7 support doesn't seem as dedicated as they once were.
Ricky Jordan | TrustRadius Reviewer

Likelihood to Renew

Shift4Shop (formerly 3dcart)

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans | TrustRadius Reviewer

Shopify Plus

No answers on this topic

Support Rating

Shift4Shop (formerly 3dcart)

No score
No answers yet
No answers on this topic

Shopify Plus

Shopify Plus 10.0
Based on 2 answers
Always are quick to answer our questions and help us find a solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Shift4Shop (formerly 3dcart)

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers | TrustRadius Reviewer

Shopify Plus

Shopify Plus feels like a premium investment with a vast support knowledge base that can help you get set up and ready to publish relatively quickly. You may need some initial training to help get set up but once you have the basics covered, making any amendments and getting approval to change things around is simple enough that you may never need support from them again. Shopify Plus also has a great support team which was crucial in our decision-making process. In comparison, Shopio was an initial product we tested against Shopify Plus to see how both could compete together, and even though Shopio was the cheaper option, there was a reason for that as their user interface lacked credibility.
Anonymous | TrustRadius Reviewer

Return on Investment

Shift4Shop (formerly 3dcart)

  • For the subscription license of the base product, the cost isn't bad.
  • The development time is heavy, which outweighs the cost of the license
  • Small, everyday changes and updates are a lengthy affair, which means more labor hours.
  • Additional software is needed (labor + licensing) to compete with modern site platforms (CRM, Accounting, Shipping, Taxes, marketing, Abandoned cart, etc.)
Scott Walker | TrustRadius Reviewer

Shopify Plus

  • Plus has enabled us to open a new direct to consumer business line and revenue stream.
  • It has been a learning experience to optimize the ecomm store.
  • Finding the right 3rd party partners to work with on Shopify integrations has also been hit or miss.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Shift4Shop (formerly 3dcart)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Shift4Shop (formerly 3dcart)
4.3
Shopify Plus
9.0

Support Rating

Shift4Shop (formerly 3dcart)
Shopify Plus
10.0

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