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SilkRoad Learning vs. Thought Industries vs. Trakstar Learn

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SilkRoad Learning

    Score7.7 out of 10
    N/ASilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.N/A

    Thought Industries

    Score8.8 out of 10
    N/AThe Thought Industries platform enables enterprise organizations to create, manage, distribute, monetize, and analyze their end-to-end customer education and external training initiatives. The solution addresses the unique needs of customer education, and aims to make it easy to handle complex learning operations at scale to empower growth. Its administrative capabilities include native tools and thirdparty integrations, businesses boost learner engagement, operationalize processes, and…N/A

    Trakstar Learn

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Trakstar Learn (formerly Mindflash) is an online training platform. Users can create courses, add quizzes and track results. Users can upload external content and access the platform via mobile devices. It also provides user management and reporting for internal and external training and scaling purposes.

    $149

    per month

    Pricing
    SilkRoad LearningThought IndustriesTrakstar Learn
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Basic
    249/mo
    Advanced
    599/mo
    500 trainees
    Pro
    1,199/mo
    1000 trainees
    Enterprise
    Call for details
    Unlimited
    Offerings
    Pricing Offerings
    SilkRoad LearningThought IndustriesTrakstar Learn
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SilkRoad LearningThought IndustriesTrakstar Learn
    Considered Multiple Products
    SilkRoad
    No answer on this topic
    Thought Industries
    Chose Thought Industries
    Thought Industries provided an experience that was a quality match for both traditional learners and Learning Management Systems and where the learning world was going (at the time of purchase). What it could do for both Education and Sales combined is the key factor that drew …
    Incentivized
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
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    Features
    SilkRoad LearningThought IndustriesTrakstar Learn
    Learning Management
    Comparison of Learning Management features of SilkRoad Learning and Thought Industries and Trakstar Learn
    Feature
    SilkRoad Learning
    8.6
    3 Ratings
    4% above category average
    Thought Industries
    7.4
    4 Ratings
    14% below category average
    Trakstar Learn
    9.3
    4 Ratings
    12% above category average
    Course authoring9.03 Ratings8.54 Ratings10.04 Ratings
    Course catalog or library9.03 Ratings8.54 Ratings10.04 Ratings
    Player/Portal7.63 Ratings8.44 Ratings9.04 Ratings
    Learning content8.53 Ratings00 Ratings9.03 Ratings
    Mobile friendly8.53 Ratings00 Ratings5.03 Ratings
    Progress tracking & certifications9.03 Ratings7.54 Ratings10.04 Ratings
    Assignments7.13 Ratings2.33 Ratings10.04 Ratings
    Compliance management8.13 Ratings00 Ratings10.02 Ratings
    Learning administration7.63 Ratings9.04 Ratings10.04 Ratings
    Learning reporting & analytics10.02 Ratings8.44 Ratings10.04 Ratings
    Social learning10.02 Ratings6.93 Ratings00 Ratings
    Best Alternatives
    SilkRoad LearningThought IndustriesTrakstar Learn
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    No answers on this topic
    Tovuti LMS
    Score6.7 out of 10
    Medium-sized Companies
    iSpring LMS
    Score9.6 out of 10
    Skilljar by Gainsight
    Score8.4 out of 10
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    No answers on this topic
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    SilkRoad LearningThought IndustriesTrakstar Learn
    Likelihood to Recommend
    8.1
    (12 ratings)
    8.5
    (4 ratings)
    10.0
    (13 ratings)
    Likelihood to Renew
    3.6
    (2 ratings)
    -
    (0 ratings)
    10.0
    (5 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    10.0
    (2 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    4.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    SilkRoad LearningThought IndustriesTrakstar Learn
    Likelihood to Recommend
    SilkRoad
    It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
    Incentivized
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    Thought Industries
    Thought Industries is perfect if you are trying to scale your customer education business for a growing customer base. It is more expensive than their competitors, but the price is worth it based on the product and experience. Thought Industries is likely great for smaller customers, although we are an enterprise-level customer. If you are not offering multiple modalities for your training program, Thought Industries (or any LMS for that matter) might not be the best investment.
    Incentivized
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    Mitratech
    We use Mindflash for a lot of our internal training needs, and it is very versatile to accomplish your needs in training employees in a variety of different areas. I've never tried to use it for external needs, but I feel like the software at the advanced level wouldn't suit that need very well at all. At the Pro level, you get a lot more flexibility, but the cost is prohibitive for the size of our company.
    Incentivized
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    Pros
    SilkRoad
    • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
    • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
    • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
    Incentivized
    Read full review
    Thought Industries
    • Built in eCommerce pages and purchasing options.
    • Data to drive real-time decision making.
    • Customization options.
    • Team to work with our needs and custom scope.
    Incentivized
    Read full review
    Mitratech
    • Mindflash is very clean and user-friendly. Very easy for learners to navigate and understand.
    • Mindflash’s reporting tool is unmatched. You can pull any type of report you could want or need.
    • Customer service is top-notch. From our Sales Executive to our CSM, all the way up to the VP, our experience has been amazing.
    Incentivized
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    Cons
    SilkRoad
    • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
    • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
    • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
    Incentivized
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    Thought Industries
    • Lacks the ability to make courses required
    • Cannot pull a report for a course(s) to show who has not started the course
    • Cannot reset gamification or run specific gamification campaigns
    • Although SCORM compliant, SCORM courses often break or do not show as complete on the learner side even when the module is marked as complete on the back end
    Incentivized
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    Mitratech
    • Integration with Salesforce using professional level software. Mindflash's limited integration to only work with the higher level of Salesforce product.
    • More brand customization for multiple product line trainings.
    • Communication of trainers using Mindflash and sales team. We have multiple trainers sending invitations for training with no way for them to communicate with our sales team when a person has completed training.
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    Likelihood to Renew
    SilkRoad
    Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
    Incentivized
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    Thought Industries
    No answers on this topic
    Mitratech
    The number of people using Mindflash is only going to rise and we need a system that remains easy to use for everyone involved. [update] This is especially vital now that we've lost head count in critical departments. Getting all of our training and Safety objectives met would be impossible without Mindflash.
    Read full review
    Usability
    SilkRoad
    I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
    Incentivized
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    Thought Industries
    No answers on this topic
    Mitratech
    The interface is just so simple to understand. It's clean and efficient. We showed Mindflash off to the Safety group, who are not computer gurus and they were beyong excited to use it.
    Read full review
    Reliability and Availability
    SilkRoad
    There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
    Incentivized
    Read full review
    Thought Industries
    No answers on this topic
    Mitratech
    No answers on this topic
    Performance
    SilkRoad
    It works well most of the time.
    Incentivized
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    Thought Industries
    No answers on this topic
    Mitratech
    No answers on this topic
    Support Rating
    SilkRoad
    The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
    Incentivized
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    Thought Industries
    The customer support and customer success teams are really great. BUT, it is their product team that sends them into a super high rating. The product team has worked with me on several occasions to try to solve the business challenges that I have.
    Incentivized
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    Mitratech
    Any problems or questions we have had with Mindflash have been handled promptly and effectively. I normally use the online chat option but have had to correspond with them through email and phone as well. We have never had an issue languish for weeks or months with Mindflash. They either fix the problem or let you know that the software isn't capable to handle the need at that point.
    Incentivized
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    Online Training
    SilkRoad
    some are thorough and others are not. I like that they are available for review.
    Incentivized
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    Thought Industries
    No answers on this topic
    Mitratech
    No answers on this topic
    Implementation Rating
    SilkRoad
    No answers on this topic
    Thought Industries
    No answers on this topic
    Mitratech
    If you're going to develop a short course to demo the product internally, don't bother avoiding your own topics. Mindflash rolls whatever content you create during the trial into your production environment when you decide to buy. The time taken to go from not having a system to being live with Mindflash is virtually instant. What you'll be wanting for is time to develop content and people to test it out.
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    Alternatives Considered
    SilkRoad
    SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
    Incentivized
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    Thought Industries
    Thought Industries is better on the financial side and as far as ease of use. It is more affordable than Docebo and is more aligned to an external customer use case. Docebo and Tovuti seemed to be more for internal training. Tovuti was less expensive, but it was a little harder to use although it had more quiz features.
    Incentivized
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    Mitratech
    This is an alternate software that we have looked into, right now we don't have the need for the increased flexibility that Lesson.ly provides with learning from your mobile or tablet. We haven't seen a lot of those things as particularly useful for our current training methods, but we see the quality to be similar.
    Incentivized
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    Scalability
    SilkRoad
    The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
    Incentivized
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    Thought Industries
    No answers on this topic
    Mitratech
    No answers on this topic
    Return on Investment
    SilkRoad
    • GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals.
    • Employees can quickly access and complete online trainings so that they can get back to their jobs.
    Incentivized
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    Thought Industries
    • Multiple Months with $20,000 in eCommerce Sales.
    • Site Up Time and Engagement has remained steady for all 4 years.
    • Course authoring is faster and more efficient.
    Incentivized
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    Mitratech
    • Mindflash has had a positive impact on our business because it allows us to train more new users with less effort, and ensure that trainees have access to the course materials for a period of time after they have started using our software to do their daily jobs. Review of the course materials allows them to get answers to common questions without having to submit requests to our support team, thereby reducing the administrative burden on our resources.
    Incentivized
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    ScreenShots

    Thought Industries Screenshots

    Screenshot of Modern-looking learning sitesScreenshot of MonetizationScreenshot of Reporting Hub

    Trakstar Learn Screenshots

    Screenshot of Trainer home - Get key information on how a program is doing with real-time graphs on the new Trainer Home. From here, viewers can dive into the details on users, courses and series using the convenient and persistent left navigation bar.Screenshot of Personalize the view - On every grid, the settings cog can be used to select the columns to view. This will be the new view even when logging in from a different computer. To maximize the content, collapse the left navigation bar to reveal just the icons.Screenshot of Filters - Advanced filters on users, courses, series and catalogs help get to just the list of items to focus on.Change, reset or keep these filters while moving across items.Screenshot of Bulk Actions - Once the list is filtered down to just the trainees to focus on, a couple of clicks a couple of clicks are required to take actions like setting a new deadline, reminding or dropping users.Screenshot of Export - Extract the whole list or the filtered list of trainees to Excel for further analysis.Screenshot of Trainer Photo - Take a photo in Mindflash and use it as a trainer photo.