What users are saying about
45 Ratings
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Based on 45 reviews and ratings
Workday HCM
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Top Rated
480 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 480 reviews and ratings
Feature Set Ratings
- Workday Human Capital Management ranks higher in 1 feature set: Recruiting / ATS
Recruiting / ATS

7.0
SilkRoad Recruiting
70%

8.5
Workday HCM
85%
SilkRoad Recruiting ranks higher in 8/15 features
SilkRoad Recruiting ranks higher in 8/15 features
Job Requisition Management

7.4
74%
14 Ratings

8.1
81%
33 Ratings
Company Website Posting

8.1
81%
14 Ratings

8.8
88%
27 Ratings
Publish to Social Media

7.6
76%
12 Ratings

9.6
96%
24 Ratings
Job Search Site Posting

7.6
76%
13 Ratings

8.7
87%
28 Ratings
Customized Application Form

5.4
54%
12 Ratings

N/A
0 Ratings
Resume Management

7.0
70%
14 Ratings

N/A
0 Ratings
Duplicate Candidate Prevention

7.4
74%
13 Ratings

7.5
75%
27 Ratings
Candidate Search

8.1
81%
14 Ratings

N/A
0 Ratings
Applicant Tracking

8.0
80%
14 Ratings

8.5
85%
28 Ratings
Collaboration

8.0
80%
14 Ratings

N/A
0 Ratings
Task Creation and Delegation

7.9
79%
10 Ratings

N/A
0 Ratings
Email Templates

6.7
67%
14 Ratings

N/A
0 Ratings
User Permissions

4.7
47%
14 Ratings

N/A
0 Ratings
Notifications and Alerts

5.7
57%
14 Ratings

8.6
86%
32 Ratings
Reporting

5.7
57%
14 Ratings

N/A
0 Ratings
Human Resource Management

SilkRoad Recruiting
Feature Set Not Supported
N/A

8.4
Workday HCM
84%
Workday Human Capital Management ranks higher in 7/7 features
Workday Human Capital Management ranks higher in 7/7 features
Employee demographic data

N/A
0 Ratings

8.5
85%
67 Ratings
Employment history

N/A
0 Ratings

8.6
86%
75 Ratings
Job profiles and administration

N/A
0 Ratings

8.3
83%
77 Ratings
Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings

8.7
87%
74 Ratings
Organizational charting

N/A
0 Ratings

8.9
89%
72 Ratings
Organization and location management

N/A
0 Ratings

8.6
86%
72 Ratings
Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings

7.3
73%
47 Ratings
Payroll Management

SilkRoad Recruiting
Feature Set Not Supported
N/A

8.7
Workday HCM
87%
Workday Human Capital Management ranks higher in 7/7 features
Workday Human Capital Management ranks higher in 7/7 features
Pay calculation

N/A
0 Ratings

8.6
86%
56 Ratings
Support for external payroll vendors

N/A
0 Ratings

8.7
87%
45 Ratings
Off-cycle/On-Demand payment

N/A
0 Ratings

9.2
92%
7 Ratings
Benefit plan administration

N/A
0 Ratings

8.3
83%
53 Ratings
Direct deposit files

N/A
0 Ratings

8.4
84%
57 Ratings
Salary revision and increment management

N/A
0 Ratings

8.9
89%
54 Ratings
Reimbursement management

N/A
0 Ratings

8.9
89%
32 Ratings
Leave and Attendance Management

SilkRoad Recruiting
Feature Set Not Supported
N/A

8.8
Workday HCM
88%
Workday Human Capital Management ranks higher in 3/3 features
Workday Human Capital Management ranks higher in 3/3 features
Approval workflow

N/A
0 Ratings

9.0
90%
60 Ratings
Balance details

N/A
0 Ratings

8.8
88%
60 Ratings
Annual carry-forward and encashment

N/A
0 Ratings

8.6
86%
48 Ratings
Employee Self Service

SilkRoad Recruiting
Feature Set Not Supported
N/A

8.3
Workday HCM
83%
Workday Human Capital Management ranks higher in 5/5 features
Workday Human Capital Management ranks higher in 5/5 features
View and generate pay and benefit information

N/A
0 Ratings

8.6
86%
69 Ratings
Update personal information

N/A
0 Ratings

8.9
89%
77 Ratings
View company policy documentation

N/A
0 Ratings

7.9
79%
59 Ratings
Employee recognition

N/A
0 Ratings

7.7
77%
45 Ratings
View job history

N/A
0 Ratings

8.5
85%
68 Ratings
Asset Management

SilkRoad Recruiting
Feature Set Not Supported
N/A

8.4
Workday HCM
84%
Workday Human Capital Management ranks higher in 1/1 features
Workday Human Capital Management ranks higher in 1/1 features
Tracking of all physical assets

N/A
0 Ratings

8.4
84%
18 Ratings
HR Reporting

SilkRoad Recruiting
Feature Set Not Supported
N/A

8.1
Workday HCM
81%
Workday Human Capital Management ranks higher in 3/3 features
Workday Human Capital Management ranks higher in 3/3 features
Report builder

N/A
0 Ratings

8.5
85%
61 Ratings
Pre-built reports

N/A
0 Ratings

8.0
80%
63 Ratings
Ability to combine HR data with external data

N/A
0 Ratings

7.7
77%
53 Ratings
Onboarding

SilkRoad Recruiting
Feature Set Not Supported
N/A

8.7
Workday HCM
87%
Workday Human Capital Management ranks higher in 2/2 features
Workday Human Capital Management ranks higher in 2/2 features
New hire portal

N/A
0 Ratings

8.9
89%
43 Ratings
Manager tracking tools

N/A
0 Ratings

8.4
84%
42 Ratings
Performance and Goals

SilkRoad Recruiting
Feature Set Not Supported
N/A

7.9
Workday HCM
79%
Workday Human Capital Management ranks higher in 4/4 features
Workday Human Capital Management ranks higher in 4/4 features
Corporate goal setting

N/A
0 Ratings

8.1
81%
40 Ratings
Individual goal setting

N/A
0 Ratings

8.5
85%
49 Ratings
Line-of sight-visibility

N/A
0 Ratings

7.3
73%
42 Ratings
Performance tracking

N/A
0 Ratings

7.9
79%
48 Ratings
Performance Management

SilkRoad Recruiting
Feature Set Not Supported
N/A

8.4
Workday HCM
84%
Workday Human Capital Management ranks higher in 5/5 features
Workday Human Capital Management ranks higher in 5/5 features
Performance plans

N/A
0 Ratings

8.2
82%
50 Ratings
Performance improvement plans

N/A
0 Ratings

8.4
84%
42 Ratings
Review status tracking

N/A
0 Ratings

8.6
86%
46 Ratings
Review reminders

N/A
0 Ratings

8.4
84%
46 Ratings
Multiple review frequency

N/A
0 Ratings

8.6
86%
40 Ratings
Succession Planning

SilkRoad Recruiting
Feature Set Not Supported
N/A

8.3
Workday HCM
83%
Workday Human Capital Management ranks higher in 4/4 features
Workday Human Capital Management ranks higher in 4/4 features
Create succession plans/pools

N/A
0 Ratings

8.9
89%
27 Ratings
Candidate ranking

N/A
0 Ratings

8.3
83%
27 Ratings
Candidate search

N/A
0 Ratings

8.4
84%
28 Ratings
Candidate development

N/A
0 Ratings

7.7
77%
27 Ratings
Attribute Ratings
- SilkRoad Recruiting is rated higher in 1 area: Availability
- Workday Human Capital Management is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating
Likelihood to Recommend

6.4
SilkRoad Recruiting
64%
30 Ratings

8.2
Workday HCM
82%
92 Ratings
Likelihood to Renew

5.0
SilkRoad Recruiting
50%
12 Ratings

10.0
Workday HCM
100%
17 Ratings
Usability

6.0
SilkRoad Recruiting
60%
3 Ratings

8.0
Workday HCM
80%
11 Ratings
Availability

9.0
SilkRoad Recruiting
90%
4 Ratings

6.6
Workday HCM
66%
16 Ratings
Performance

SilkRoad Recruiting
N/A
0 Ratings

7.3
Workday HCM
73%
14 Ratings
Support Rating

5.0
SilkRoad Recruiting
50%
4 Ratings

8.1
Workday HCM
81%
42 Ratings
In-Person Training

SilkRoad Recruiting
N/A
0 Ratings

9.6
Workday HCM
96%
6 Ratings
Online Training

SilkRoad Recruiting
N/A
0 Ratings

7.0
Workday HCM
70%
7 Ratings
Implementation Rating

SilkRoad Recruiting
N/A
0 Ratings

8.0
Workday HCM
80%
33 Ratings
Product Scalability

SilkRoad Recruiting
N/A
0 Ratings

7.3
Workday HCM
73%
1 Rating
Likelihood to Recommend
SilkRoad Recruiting
I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.

Verified User
Former Employee in Human Resources
Chemicals Company, 1001-5000 employeesWorkday HCM
Workday Human Capital Management is well suited for day-to-day human resources tasks as well a future planning regarding goals, quarterly check-ins, and career growths. It is useful to have multiple features and available tasks in the overall dashboard. It is helpful that learning paths and courses are also integrated in the platform.
Associate Product Manager
The E.W. Scripps CompanyMedia Production, 1001-5000 employees
Pros
SilkRoad Recruiting
- The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
- Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
- Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
- Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.

Verified User
Analyst in Human Resources
Events Services Company, 5001-10,000 employeesWorkday HCM
- Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
- Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
- Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
HR Technology Change Management and Training Lead
Indeed.comHealth, Wellness and Fitness, 1001-5000 employees
Cons
SilkRoad Recruiting
- OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
- I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
- The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.

Verified User
Professional in Human Resources
Semiconductors Company, 1001-5000 employeesWorkday HCM
- The web interface is awful
- Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
- Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
- Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?

Verified User
Manager in Customer Service
Printing Company, 1001-5000 employeesPricing Details
SilkRoad Recruiting
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Workday HCM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$100 per year per user
Likelihood to Renew
SilkRoad Recruiting
SilkRoad Recruiting 5.0
Based on 12 answers
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
HR Manager
AgendiaBiotechnology, 501-1000 employees
Workday HCM
Workday HCM 10.0
Based on 17 answers
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer

Verified User
Analyst in Information Technology
Information Technology and Services Company, 10,001+ employeesUsability
SilkRoad Recruiting
SilkRoad Recruiting 6.0
Based on 3 answers
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.

Verified User
Manager in Human Resources
Banking Company, 201-500 employeesWorkday HCM
Workday HCM 8.0
Based on 11 answers
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Associate Director, Human Resources
SNL FinancialFinancial Services, 1001-5000 employees
Reliability and Availability
SilkRoad Recruiting
SilkRoad Recruiting 9.0
Based on 4 answers
No answer on this topic is available.
Workday HCM
Workday HCM 6.6
Based on 16 answers
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Engagement Manager, Workday Implementations
MeteorixInformation Technology and Services, 51-200 employees
Performance
SilkRoad Recruiting
No score
No answers yet
No answers on this topic
Workday HCM
Workday HCM 7.3
Based on 14 answers
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Engagement Manager, Workday Implementations
MeteorixInformation Technology and Services, 51-200 employees
Support Rating
SilkRoad Recruiting
SilkRoad Recruiting 5.0
Based on 4 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
HR Specialist
Project Concern InternationalNon-Profit Organization Management, 501-1000 employees
Workday HCM
Workday HCM 8.1
Based on 42 answers
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Associate Director, Financial Applications
Georgetown UniversityHigher Education, 5001-10,000 employees
In-Person Training
SilkRoad Recruiting
No score
No answers yet
No answers on this topic
Workday HCM
Workday HCM 9.6
Based on 6 answers
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
• Training scenarios are not very real

Verified User
Analyst in Human Resources
Computer Software Company, 501-1000 employeesOnline Training
SilkRoad Recruiting
No score
No answers yet
No answers on this topic
Workday HCM
Workday HCM 7.0
Based on 7 answers
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training

Verified User
Program Manager in Information Technology
Computer Software Company, 501-1000 employeesImplementation Rating
SilkRoad Recruiting
No score
No answers yet
No answers on this topic
Workday HCM
Workday HCM 8.0
Based on 33 answers
It was implemented before my joining the company. At my last company, we used Workday professional services.
Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.
Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.
Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesAlternatives Considered
SilkRoad Recruiting
NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Human Resources Specialist
College of the DesertHigher Education, 501-1000 employees
Workday HCM
Its core strengths met our functional, technical and implementation requirements, getting in early saved us money without putting it off and waiting until we HAD to select and implement. SAP doesn't stack up well and we wanted a US system. The cloud and its excellent functionality benefits for the Human Resources and Payroll departments was clear, and the users appreciate its generally good user interfaces and ease of movement within the system.

Verified User
Executive in Finance and Accounting
Higher Education Company, 10,001+ employeesScalability
SilkRoad Recruiting
No score
No answers yet
No answers on this topic
Workday HCM
Workday HCM 7.3
Based on 1 answer
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Engagement Manager, Workday Implementations
MeteorixInformation Technology and Services, 51-200 employees
Return on Investment
SilkRoad Recruiting
- The cost was very high
- It made managers more involved in the process
- It got managers involved earlier than they had been in the past
- It forced managers to stay involved in their recruiting and not just wait for HR to hire someone

Verified User
Professional in Human Resources
Machinery Company, 201-500 employeesWorkday HCM
- Gave us almost 4 hours per HR rep back on new hire day 1. We have a start date every 4 weeks and the manual entry of paperwork that was able to be eliminated with Workday has allowed us to put more HR reps in the classroom to aid with more important day 1 tasks.
- Simplified search - the backend information is now housed in a simple database that allows me to pull with employee first or last name, or user ID.
- We paid more for this solution, but we've seen a 33% increase in employee interaction since doing so.
Regional Learning & Development Leader
Total Quality LogisticsTransportation/Trucking/Railroad, 1001-5000 employees