What users are saying about
116 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 116 reviews and ratings
Tableau Desktop
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2071 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 2071 reviews and ratings
Feature Set Ratings
- Sisense ranks higher in 5 feature sets: BI Standard Reporting, Ad-hoc Reporting, Data Discovery and Visualization, Access Control and Security, Mobile Capabilities
- Sisense and Tableau Desktop are tied in 1 feature set: Report Output and Scheduling
BI Standard Reporting

8.6
Sisense
86%

8.1
Tableau Desktop
81%
Sisense ranks higher in 3/3 features
Sisense ranks higher in 3/3 features
Pixel Perfect reports

7.9
79%
36 Ratings

7.9
79%
137 Ratings
Customizable dashboards

9.0
90%
46 Ratings

8.4
84%
163 Ratings
Report Formatting Templates

9.0
90%
32 Ratings

7.8
78%
142 Ratings
Ad-hoc Reporting

8.3
Sisense
83%

8.1
Tableau Desktop
81%
Sisense ranks higher in 2/4 features
Sisense ranks higher in 2/4 features
Drill-down analysis

8.0
80%
46 Ratings

8.1
81%
156 Ratings
Formatting capabilities

8.9
89%
46 Ratings

8.0
80%
159 Ratings
Integration with R or other statistical packages

9.0
90%
26 Ratings

7.6
76%
120 Ratings
Report sharing and collaboration

7.3
73%
3 Ratings

8.5
85%
155 Ratings
Report Output and Scheduling

8.2
Sisense
82%

8.2
Tableau Desktop
82%
Tableau Desktop ranks higher in 3/5 features
Tableau Desktop ranks higher in 3/5 features
Publish to Web

8.0
80%
35 Ratings

8.6
86%
146 Ratings
Publish to PDF

9.0
90%
45 Ratings

8.4
84%
146 Ratings
Report Versioning

8.0
80%
23 Ratings

7.9
79%
112 Ratings
Report Delivery Scheduling

8.0
80%
38 Ratings

8.2
82%
119 Ratings
Delivery to Remote Servers

N/A
0 Ratings

7.8
78%
70 Ratings
Data Discovery and Visualization

9.0
Sisense
90%

8.4
Tableau Desktop
84%
Sisense ranks higher in 3/3 features
Sisense ranks higher in 3/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)

9.0
90%
44 Ratings

8.7
87%
151 Ratings
Location Analytics / Geographic Visualization

9.0
90%
41 Ratings

8.7
87%
146 Ratings
Predictive Analytics

9.0
90%
28 Ratings

8.0
80%
123 Ratings
Access Control and Security

9.9
Sisense
99%

8.4
Tableau Desktop
84%
Sisense ranks higher in 3/4 features
Sisense ranks higher in 3/4 features
Multi-User Support (named login)

10.0
100%
44 Ratings

8.4
84%
136 Ratings
Role-Based Security Model

9.9
99%
43 Ratings

8.3
83%
115 Ratings
Multiple Access Permission Levels (Create, Read, Delete)

9.9
99%
44 Ratings

8.6
86%
126 Ratings
Single Sign-On (SSO)

N/A
0 Ratings

8.5
85%
74 Ratings
Mobile Capabilities

9.0
Sisense
90%

7.9
Tableau Desktop
79%
Sisense ranks higher in 3/3 features
Sisense ranks higher in 3/3 features
Responsive Design for Web Access

9.0
90%
39 Ratings

7.9
79%
121 Ratings
Mobile Application

9.9
99%
25 Ratings

7.8
78%
179 Ratings
Dashboard / Report / Visualization Interactivity on Mobile

8.0
80%
33 Ratings

8.0
80%
113 Ratings
Application Program Interfaces (APIs) / Embedding

Sisense
Feature Set Not Supported
N/A

7.7
Tableau Desktop
77%
Tableau Desktop ranks higher in 6/6 features
Tableau Desktop ranks higher in 6/6 features
REST API

N/A
0 Ratings

7.7
77%
55 Ratings
Javascript API

N/A
0 Ratings

7.8
78%
49 Ratings
iFrames

N/A
0 Ratings

7.6
76%
47 Ratings
Java API

N/A
0 Ratings

7.3
73%
44 Ratings
Themeable User Interface (UI)

N/A
0 Ratings

7.7
77%
50 Ratings
Customizable Platform (Open Source)

N/A
0 Ratings

8.1
81%
44 Ratings
Attribute Ratings
- Sisense is rated higher in 5 areas: Availability, Performance, Support Rating, Online Training, Product Scalability
- Tableau Desktop is rated higher in 4 areas: Likelihood to Recommend, Usability, In-Person Training, Implementation Rating
- Sisense and Tableau Desktop are tied in 1 area: Likelihood to Renew
Likelihood to Recommend

7.3
Sisense
73%
57 Ratings

8.6
Tableau Desktop
86%
191 Ratings
Likelihood to Renew

8.9
Sisense
89%
14 Ratings

8.9
Tableau Desktop
89%
39 Ratings
Usability

8.0
Sisense
80%
5 Ratings

8.8
Tableau Desktop
88%
66 Ratings
Availability

8.2
Sisense
82%
2 Ratings

8.0
Tableau Desktop
80%
20 Ratings
Performance

8.2
Sisense
82%
2 Ratings

6.1
Tableau Desktop
61%
18 Ratings
Support Rating

9.0
Sisense
90%
11 Ratings

7.9
Tableau Desktop
79%
74 Ratings
In-Person Training

7.3
Sisense
73%
1 Rating

9.4
Tableau Desktop
94%
4 Ratings
Online Training

8.2
Sisense
82%
1 Rating

8.0
Tableau Desktop
80%
4 Ratings
Implementation Rating

7.1
Sisense
71%
6 Ratings

8.0
Tableau Desktop
80%
68 Ratings
Product Scalability

8.2
Sisense
82%
1 Rating

7.0
Tableau Desktop
70%
3 Ratings
Likelihood to Recommend
Sisense
I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.

Verified User
Analyst in Product Management
Computer Software Company, 1001-5000 employeesTableau Desktop
Tableau Desktop is better for data analysis and visualization. Its advanced visualization features helped us better understand our business and customer demographics. We use Tableau Desktop to track our team’s progress. Real-time analyses and interactive dashboards are helpful for monitoring data. We can now create and share insights in ways we couldn’t before. It’s easy to put faith in and use these insights. Tableau Desktop can compare data from previous years with weekly, monthly, quarterly, and annual comparisons. It assists businesses in identifying the best and least-sold products. However, this requires expensive licenses and skilled personnel, which small businesses cannot afford.
Software Engineer
Prime Tech Solutions Ltd.Information Technology & Services, 51-200 employees
Pros
Sisense
- Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
- Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
- Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Data Engineer
InterfolioInternet, 51-200 employees
Tableau Desktop
- An excellent tool for data visualization, it presents information in an appealing visual format—an exceptional platform for storing and analyzing data in any size organization.
- Through interactive parameters, it enables real-time interaction with the user and is easy to learn and get support from the community.
Information Technology Business Consultant
Alfa NET+Information Technology & Services, 11-50 employees
Cons
Sisense
- The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
- Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
- If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

Verified User
C-Level Executive in Corporate
Management Consulting Company, 11-50 employeesTableau Desktop
- Formatting the data to work correctly in graphical presentations can be time consuming
- Daily data extracts can run slowly depending on how much data is required and the source of the data
- The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employeesPricing Details
Sisense
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Sisense Editions & Modules
Modules
SAP Connector |
---|
- none
Additional Pricing Details
Must contact sales team for pricing.Tableau Desktop
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$70 per month
Tableau Desktop Editions & Modules
Edition
Tableau Creator | $70.001 |
---|
- Per User / Per Month
Additional Pricing Details
All pricing plans are billed annually.Likelihood to Renew
Sisense
Sisense 8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.

Verified User
Analyst in Marketing
Retail Company, 51-200 employeesTableau Desktop
Tableau Desktop 8.9
Based on 39 answers
Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.

Verified User
Manager in Information Technology
Mining & Metals Company, 10,001+ employeesUsability
Sisense
Sisense 8.0
Based on 5 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Director of Data and Innovations
GOAL AcademyPrimary/Secondary Education, 201-500 employees
Tableau Desktop
Tableau Desktop 8.8
Based on 66 answers
It is a good tool for creating beautiful visualizations and sharing dashboards. It does offer a variety of features and also making interactive dashboards. It is easy to learn and create custom visualizations really fast. It does offer good API connectivity to gather data. But it lacks the structure for data cleaning and processing.

Verified User
Analyst in Marketing
Apparel & Fashion Company, 1-10 employeesReliability and Availability
Sisense
Sisense 8.2
Based on 2 answers
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Head Analyst
Wbliskosci.plInternet, 11-50 employees
Tableau Desktop
Tableau Desktop 8.0
Based on 20 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Associate Data Analytics Consultant
MarinerInformation Technology and Services, 11-50 employees
Performance
Sisense
Sisense 8.2
Based on 2 answers
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Head Analyst
Wbliskosci.plInternet, 11-50 employees
Tableau Desktop
Tableau Desktop 6.1
Based on 18 answers
Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast

Verified User
Professional in Research & Development
Biotechnology Company, 201-500 employeesSupport Rating
Sisense
Sisense 9.0
Based on 11 answers
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Lead Data Scientist
WorkshareComputer Software, 51-200 employees
Tableau Desktop
Tableau Desktop 7.9
Based on 74 answers
The Tableau Desktop's support team has been very helpful and tend to response very quickly. After all you have paid very premium price for the product and it goes to the services. This makes using the tool much easier for these who doesn't have such experience to get help quickly.

Verified User
Analyst in Professional Services
Financial Services Company, 10,001+ employeesIn-Person Training
Sisense
Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Head Analyst
Wbliskosci.plInternet, 11-50 employees
Tableau Desktop
Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Associate Vice President
DePaul University, Division of Enrollment Management and MarketingHigher Education, 1001-5000 employees
Online Training
Sisense
Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Head Analyst
Wbliskosci.plInternet, 11-50 employees
Tableau Desktop
Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
BI Developer
CognizantInformation Technology and Services, 10,001+ employees
Implementation Rating
Sisense
Sisense 7.1
Based on 6 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
BI Architect
PluripharmHospital & Health Care, 51-200 employees
Tableau Desktop
Tableau Desktop 8.0
Based on 68 answers
Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
Decision Sciences - Modeling, Simulation & Analysis
San Francisco State UniversityHigher Education, 1001-5000 employees
Alternatives Considered
Sisense
1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.

Verified User
Employee in Other
Computer Software Company, 11-50 employeesTableau Desktop
Tableau hands-down wins based upon functionality, interoperability with a wide variety of enterprise-class data connections, end-user support, and quality of visualizations. Tableau Desktop offers a substantially more robust, refined, and mature product. It became quickly apparent that there was no real comparison. For applications that need fast, accurate analytics using a wide portfolio of underlying data sources, Tableau Desktop is the clear winner.
Chief Financial Officer
Clinical Management Concepts, Inc.Pharmaceuticals, 51-200 employees
Scalability
Sisense
Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Head Analyst
Wbliskosci.plInternet, 11-50 employees
Tableau Desktop
Tableau Desktop 7.0
Based on 3 answers
Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.

Verified User
C-Level Executive in Finance and Accounting
Internet Company, 51-200 employeesReturn on Investment
Sisense
- Report development time is reduced from 2~3 days to 2~3 hours.
- Report querying time is improved from 0.5~10 mins to 2~30 seconds.
- A 2-staff team delivers 10 times the BI output that we did on the old system.
- We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Senior Insight Lead
WaveAccounting, 51-200 employees
Tableau Desktop
- Tableau was acquired years ago, and has provided good value with the content created.
- Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
- Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
Data developer
HKS, Inc.Architecture & Planning, 1001-5000 employees