Sisense vs Tableau Desktop | TrustRadius

What users are saying about

Score 8.2 out of 10

Based on 109 reviews and ratings

Score 8.3 out of 10

Based on 1787 reviews and ratings

Feature Rating Comparison

Sisense

Tableau Desktop

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Sisense

Tableau Desktop

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Sisense

Tableau Desktop

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

Sisense

Tableau Desktop

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Sisense

Tableau Desktop

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Sisense

Tableau Desktop

Responsive Design for Web Access

Dedicated iOS Application

Dedicated Android Application

Dashboard / Report / Visualization Interactivity on Mobile

Sisense

Tableau Desktop

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.

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Data Engineer

InterfolioInternet, 51-200 employees

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The Visualizations graphics are really good and the color options help in designing attractive charts. They help to convey more information and can be made interactive.
You can add filters with offer you to plug and play with values and understand different outcomes.
You can drag and drop options while creating charts and dashboards. also it is a very fluid layout.

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Verified User

Analyst in Marketing

Apparel & Fashion Company, 1-10 employees

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Cons

The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

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Verified User

C-Level Executive in Corporate

Management Consulting Company, 11-50 employees

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Formatting the data to work correctly in graphical presentations can be time consuming
Daily data extracts can run slowly depending on how much data is required and the source of the data
The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features

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Verified User

Analyst in Information Technology

Hospital & Health Care Company, 10,001+ employees

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Likelihood to Renew

Sisense 8.9

Based on 14 answers

I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.

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Verified User

Analyst in Marketing

Retail Company, 51-200 employees

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Tableau Desktop 8.9

Based on 39 answers

Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.

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Verified User

Manager in Information Technology

Mining & Metals Company, 10,001+ employees

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Usability

Sisense 8.0

Based on 5 answers

New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail

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Director of Data and Innovations

GOAL AcademyPrimary/Secondary Education, 201-500 employees

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Tableau Desktop 8.9

Based on 61 answers

I think it is easy to use and provides beautiful charts. It is easier to do storytelling or to give a quick overview about your work.Tableau also makes it easy to share the dashboards and manage access right to them.I would recommend Tableau as one of the best visualization tools out there.(From my point of view, Tableau is like Apple and Power BI is like Android phone).

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Verified User

Employee in Finance and Accounting

Chemicals Company, 10,001+ employees

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Reliability and Availability

Sisense 8.2

Based on 2 answers

There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Tableau Desktop 8.0

Based on 10 answers

When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.

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Associate Data Analytics Consultant

MarinerInformation Technology and Services, 11-50 employees

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Performance

Sisense 8.2

Based on 2 answers

SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Tableau Desktop 6.1

Based on 9 answers

Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast

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Verified User

Professional in Research & Development

Biotechnology Company, 201-500 employees

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Support Rating

Sisense 9.0

Based on 11 answers

SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.

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Lead Data Scientist

WorkshareComputer Software, 51-200 employees

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Tableau Desktop 8.4

Based on 54 answers

Tableau support team took their own time to reach out with their solution. However, Tableau online community forums where many visitors and user are ready to lend a hand to others and share their experiences provide support and help in any issues encounter during the development phase.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 10,001+ employees

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In-Person Training

Sisense 7.3

Based on 1 answer

Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Tableau Desktop 9.4

Based on 4 answers

It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.

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Jon Boeckenstedt

Associate Vice President

DePaul University, Division of Enrollment Management and MarketingHigher Education, 1001-5000 employees

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Online Training

Sisense 8.2

Based on 1 answer

Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Tableau Desktop 8.0

Based on 4 answers

The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful

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Chandra Bhanu Pratap Singh

BI Developer

CognizantInformation Technology and Services, 10,001+ employees

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Implementation Rating

Sisense 7.1

Based on 6 answers

Remember to migrate the plugins. The documentation however is pretty straight forward.

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BI Architect

PluripharmHospital & Health Care, 51-200 employees

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Tableau Desktop 8.0

Based on 36 answers

Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.

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Decision Sciences - Modeling, Simulation & Analysis

San Francisco State UniversityHigher Education, 1001-5000 employees

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Alternatives Considered

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.

2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.

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Verified User

Employee in Other

Computer Software Company, 11-50 employees

View all 57 answers on this topic

If we do not have legacy tools which have already been set up, I would switch the visualization method to open source software via PyCharm, Atom, and Visual Studio IDE. These IDEs cannot directly help you to visualize the data but you can use many python packages to do so through these IDEs.

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Verified User

Analyst in Professional Services

Financial Services Company, 10,001+ employees

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Scalability

Sisense 8.2

Based on 1 answer

Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Tableau Desktop 7.0

Based on 3 answers

Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.

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Verified User

C-Level Executive in Finance and Accounting

Internet Company, 51-200 employees

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Return on Investment

Report development time is reduced from 2~3 days to 2~3 hours.
Report querying time is improved from 0.5~10 mins to 2~30 seconds.
A 2-staff team delivers 10 times the BI output that we did on the old system.
We were able to deliver BI and data analysis for all business functions instead of a very limited group of users

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Hui (Ken) Zheng

Senior Insight Lead

WaveAccounting, 51-200 employees

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Tableau was acquired years ago, and has provided good value with the content created.
Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.

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Data developer

HKS, Inc.Architecture & Planning, 1001-5000 employees

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Screenshots

See All (3) Sisense Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Sisense Editions & Modules

Modules

SAP Connector	¹

Per User per Month

Additional Pricing Details

Must contact sales team for pricing.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Tableau Desktop Editions & Modules

Edition

Tableau Creator	$70.00¹

Per User / Per Month

Additional Pricing Details

All pricing plans are billed annually.

Rating Summary

Sisense

Tableau Desktop

Sisense

Tableau Desktop

Sisense

Tableau Desktop

Sisense

Tableau Desktop

Sisense

Tableau Desktop

Sisense

Tableau Desktop

Sisense

Tableau Desktop

Sisense

Tableau Desktop

Sisense

Tableau Desktop

Sisense

Tableau Desktop

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