Sisense vs ThoughtSpot | TrustRadius

What users are saying about

Score 8.4 out of 10

Based on 101 reviews and ratings

Score 8.7 out of 10

Based on 108 reviews and ratings

Feature Rating Comparison

Sisense

ThoughtSpot

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Sisense

ThoughtSpot

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Sisense

ThoughtSpot

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

Sisense

ThoughtSpot

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Sisense

ThoughtSpot

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Sisense

ThoughtSpot

Responsive Design for Web Access

Dedicated iOS Application

Dedicated Android Application

Dashboard / Report / Visualization Interactivity on Mobile

Sisense

ThoughtSpot

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.

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Data Engineer

InterfolioInternet, 51-200 employees

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Easy to use - guides user on what to search for. Indexes not just field names, but dimension members.
Strong professional services team supporting the implementation. This helped a lot during ramp up and now our internal team is able to run most new use cases independently.
Robust modeling options solve for both simple and complex data models.

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Verified User

Director in Information Technology

Food Production Company, 10,001+ employees

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Cons

The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

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Verified User

C-Level Executive in Corporate

Management Consulting Company, 11-50 employees

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ThoughtSpot can do a better job of providing prescriptive analytics.
Live connection for other databases is a much needed feature.
Pinboard canvas should allow for custom size rather than sticking to 5 pre-defined sizes.
More features needed in pinboard level filters.

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Verified User

Engineer in Engineering

Computer Software Company, 11-50 employees

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Likelihood to Renew

Sisense 8.9

Based on 14 answers

I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.

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Verified User

Analyst in Marketing

Retail Company, 51-200 employees

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ThoughtSpot 8.0

Based on 2 answers

We have had success with the initial use cases and there are more use cases that can receive return on investment. I don't give it a 10 because other products like Tableau are building functionality that may start to compete in the coming years.

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Verified User

Analyst in Information Technology

Hospital & Health Care Company, 10,001+ employees

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Usability

Sisense 7.3

Based on 4 answers

New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail

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Director of Data and Innovations

GOAL AcademyPrimary/Secondary Education, 201-500 employees

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ThoughtSpot 8.2

Based on 25 answers

User experience has been well designed. It doesn't take very long to get the system up and running for initial use - the support offered by ThoughtSpot is very responsive because of the focus of the company to make their users/customers successful.

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Verified User

Manager in Information Technology

Financial Services Company, 5001-10,000 employees

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Reliability and Availability

Sisense 8.2

Based on 1 answer

There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Performance

Sisense 8.2

Based on 1 answer

SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support

Sisense 10.0

Based on 5 answers

SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.

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Lead Data Scientist

WorkshareComputer Software, 51-200 employees

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ThoughtSpot 7.0

Based on 1 answer

No answer on this topic is available.

In-Person Training

Sisense 7.3

Based on 1 answer

Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Online Training

Sisense 8.2

Based on 1 answer

Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Implementation

Sisense 7.1

Based on 3 answers

Remember to migrate the plugins. The documentation however is pretty straight forward.

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BI Architect

PluripharmHospital & Health Care, 51-200 employees

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ThoughtSpot 7.0

Based on 1 answer

Understand use case and model and design accordingly

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BI Solutions Engineer

Fannie MaeFinancial Services, 5001-10,000 employees

View all 1 answers on this topic

Alternatives Considered

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.

2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.

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Verified User

Employee in Other

Computer Software Company, 11-50 employees

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ThoughtSpot is just as good at creating the initial graphic for the end user, it might even be better because the user really does not need much technical knowledge in order to create a basic graphic. Currently, ThoughtSpot cannot yet compete with the other tools when it comes to designing a fully interactive dashboard or with customization of graphics.

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Report Developer/Designer

PhototypeGraphic Design, 201-500 employees

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Scalability

Sisense 8.2

Based on 1 answer

Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

Report development time is reduced from 2~3 days to 2~3 hours.
Report querying time is improved from 0.5~10 mins to 2~30 seconds.
A 2-staff team delivers 10 times the BI output that we did on the old system.
We were able to deliver BI and data analysis for all business functions instead of a very limited group of users

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Hui (Ken) Zheng

Senior Insight Lead

WaveAccounting, 51-200 employees

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Lightening fast performance on terabytes of data.
ThoughtSpot has cool features that help you get more proficient at using the full tool capacity, i.e., replay feature, which shows steps by steps how to construct your question, especially helpful for more complex searches. Your data can be transformed into a chart and even presentation slides; the tool is intuitive enough to learn your search pattern and also to present suggestion scenarios related to your historical searches; and so much more!

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Verified User

Consultant in Information Technology

Information Technology & Services Company, 51-200 employees

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Screenshots

See All (3) Sisense Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

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Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Sisense Editions & Modules

Modules

SAP Connector	¹

Per User per Month

Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

ThoughtSpot Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Sisense

ThoughtSpot

Sisense

ThoughtSpot

Sisense

ThoughtSpot

Sisense

ThoughtSpot

Sisense

ThoughtSpot

Sisense

ThoughtSpot

Sisense

ThoughtSpot

Sisense

ThoughtSpot

Sisense

ThoughtSpot

Sisense

ThoughtSpot

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