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Skype for Business / Lync (discontinued) vs. Webex Webinars

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skype for Business / Lync (discontinued)

    Score6.5 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A

    Webex Webinars

    Score9 out of 10
    N/AWebex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
    Pricing
    Skype for Business / Lync (discontinued)Webex Webinars
    Editions & Modules
    No answers on this topic
    Webex Events
    Contact Sales
    Offerings
    Pricing Offerings
    Skype for Business / Lync (discontinued)Webex Webinars
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Skype for Business / Lync (discontinued)Webex Webinars
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Cisco
    Chose Webex Webinars
    Webex Events is my choice to make events because it can afford more participants without losing audio and video quality. Webex Events is more professional, and with it, we can make high-level events like a Digital Summit. The users can use it without the need [for an] …
    Incentivized
    Chose Webex Webinars
    Pricing is the main thing. The support we get from Cisco also matters for us. We need to resolve any problems immediately which Cisco teams do on time, and the customer service department is also really cool.
    Incentivized
    Chose Webex Webinars
    Webex Events is significantly more expensive than Skype or Zoom for an enterprise license, so our nonprofit is currently only using Webex Events for webinars with external stakeholders or trainees. Skype is more integrated with the Microsoft suite of tools we use, but it …
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    85 Answers
    98%
    Would buy again
    58 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    80 Answers
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    98 Answers
    98%
    Happy with the feature set
    58 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    46 Answers
    93%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    56 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    Skype for Business / Lync (discontinued)Webex Webinars
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Skype for Business / Lync (discontinued) and Webex Webinars
    Feature
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    1% above category average
    Webex Webinars
    8.9
    67 Ratings
    9% above category average
    High quality audio9.1191 Ratings9.367 Ratings
    High quality video9.0185 Ratings00 Ratings
    Low bandwidth requirements5.0181 Ratings00 Ratings
    Mobile support9.0146 Ratings8.562 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Skype for Business / Lync (discontinued) and Webex Webinars
    Feature
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    13% below category average
    Webex Webinars
    -
    Ratings
    Desktop sharing9.0191 Ratings00 Ratings
    Whiteboards5.0120 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Skype for Business / Lync (discontinued) and Webex Webinars
    Feature
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    13% above category average
    Webex Webinars
    9.0
    66 Ratings
    10% above category average
    Calendar integration10.0174 Ratings9.059 Ratings
    Meeting initiation9.5182 Ratings00 Ratings
    Integrates with social media8.182 Ratings00 Ratings
    Record meetings / events9.0143 Ratings8.965 Ratings
    Slideshows10.0115 Ratings9.362 Ratings
    Event registration00 Ratings8.862 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Skype for Business / Lync (discontinued) and Webex Webinars
    Feature
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    8% below category average
    Webex Webinars
    8.9
    65 Ratings
    5% above category average
    Live chat8.5171 Ratings00 Ratings
    Audience polling7.094 Ratings9.064 Ratings
    Q&A7.094 Ratings8.862 Ratings
    Online Events Security
    Comparison of Online Events Security features of Skype for Business / Lync (discontinued) and Webex Webinars
    Feature
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    17% below category average
    Webex Webinars
    8.9
    63 Ratings
    6% above category average
    User authentication9.0142 Ratings00 Ratings
    Participant roles & permissions8.5148 Ratings9.263 Ratings
    Confidential attendee list3.0109 Ratings8.757 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Skype for Business / Lync (discontinued) and Webex Webinars
    Feature
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    6% above category average
    Webex Webinars
    -
    Ratings
    Video conferencing7.01 Ratings00 Ratings
    Audio conferencing8.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging8.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Skype for Business / Lync (discontinued) and Webex Webinars
    Feature
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Webex Webinars
    8.9
    61 Ratings
    15% above category average
    Dashboards00 Ratings8.857 Ratings
    Data exportability00 Ratings8.957 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Skype for Business / Lync (discontinued) and Webex Webinars
    Feature
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Webex Webinars
    8.9
    53 Ratings
    12% above category average
    Branding options00 Ratings8.951 Ratings
    Integration to Marketing Automation00 Ratings8.847 Ratings
    Best Alternatives
    Skype for Business / Lync (discontinued)Webex Webinars
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    GoTo Webinar
    Score8.7 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    GoTo Webinar
    Score8.7 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    BlueJeans Events (discontinued)
    Score2.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skype for Business / Lync (discontinued)Webex Webinars
    Likelihood to Recommend
    8.4
    (198 ratings)
    8.7
    (69 ratings)
    Likelihood to Renew
    9.0
    (7 ratings)
    9.8
    (6 ratings)
    Usability
    9.0
    (14 ratings)
    9.0
    (26 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (3 ratings)
    Support Rating
    8.5
    (40 ratings)
    5.9
    (26 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    7.0
    (2 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Skype for Business / Lync (discontinued)Webex Webinars
    Likelihood to Recommend
    Discontinued Products
    Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
    Incentivized
    Read full review
    Cisco
    I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
    • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
    • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
    • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
    Read full review
    Cisco
    • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
    • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
    • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
    Read full review
    Cons
    Discontinued Products
    • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
    • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
    • Statuses sometimes are unreliable and do not display correctly .
    Incentivized
    Read full review
    Cisco
    • There always seems to be room for video quality improvement (not a necessity, but would be nice)
    • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
    • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Incentivized
    Read full review
    Cisco
    Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
    Incentivized
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    Usability
    Discontinued Products
    Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
    Read full review
    Cisco
    My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
    Incentivized
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    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Cisco
    Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.
    Incentivized
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    Performance
    Discontinued Products
    No answers on this topic
    Cisco
    You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences
    Incentivized
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    Support Rating
    Discontinued Products
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Incentivized
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    Cisco
    I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
    Incentivized
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    Online Training
    Discontinued Products
    No answers on this topic
    Cisco
    It was a good training to understand not only webinars but the entire platform.
    Incentivized
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    Implementation Rating
    Discontinued Products
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Incentivized
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    Cisco
    The implementation process was fairly simple and straightforward
    Incentivized
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    Alternatives Considered
    Discontinued Products
    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
    Read full review
    Cisco
    ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.
    Incentivized
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    Scalability
    Discontinued Products
    No answers on this topic
    Cisco
    Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.
    Incentivized
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    Return on Investment
    Discontinued Products
    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Incentivized
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    Cisco
    • Allowed us to keep our product development moving forward during the pandemic.
    • Reduced our travel costs by hosting virtual events.
    • Allows us to host more events because of reduced cost over in-person events.
    • Helps us with faster time to market on features as we can quickly set up and host a focus group.
    Incentivized
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    ScreenShots