TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Tealium Customer Data Hub

Please fill out the form below to get in touch.

Tealium

Connect with Tealium

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Tealium so that Tealium and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skype (discontinued)

    Score7.1 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Tealium Customer Data Hub

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A
    Pricing
    Skype (discontinued)Tealium Customer Data Hub
    Editions & Modules
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Skype (discontinued)Tealium Customer Data Hub
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Skype (discontinued)Tealium Customer Data Hub
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Tealium
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    85 Answers
    99%
    Would buy again
    82 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    80 Answers
    97%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    84 Answers
    98%
    Happy with the feature set
    81 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    53 Answers
    93%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    70 Answers
    87%
    Implementation went as expected
    60 Answers
    Features
    Skype (discontinued)Tealium Customer Data Hub
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Skype (discontinued) and Tealium Customer Data Hub
    Feature
    Skype (discontinued)
    6.2
    138 Ratings
    24% below category average
    Tealium Customer Data Hub
    -
    Ratings
    High quality audio6.5135 Ratings00 Ratings
    High quality video7.2133 Ratings00 Ratings
    Low bandwidth requirements5.5130 Ratings00 Ratings
    Mobile support5.5118 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Skype (discontinued) and Tealium Customer Data Hub
    Feature
    Skype (discontinued)
    6.2
    119 Ratings
    25% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Desktop sharing5.5118 Ratings00 Ratings
    Whiteboards6.860 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Skype (discontinued) and Tealium Customer Data Hub
    Feature
    Skype (discontinued)
    6.0
    118 Ratings
    31% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Calendar integration6.185 Ratings00 Ratings
    Meeting initiation6.3106 Ratings00 Ratings
    Integrates with social media4.465 Ratings00 Ratings
    Record meetings / events7.077 Ratings00 Ratings
    Slideshows6.268 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Skype (discontinued) and Tealium Customer Data Hub
    Feature
    Skype (discontinued)
    5.3
    111 Ratings
    42% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Live chat5.4110 Ratings00 Ratings
    Audience polling5.364 Ratings00 Ratings
    Q&A5.362 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Skype (discontinued) and Tealium Customer Data Hub
    Feature
    Skype (discontinued)
    7.4
    101 Ratings
    9% below category average
    Tealium Customer Data Hub
    -
    Ratings
    User authentication8.988 Ratings00 Ratings
    Participant roles & permissions7.183 Ratings00 Ratings
    Confidential attendee list6.260 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Skype (discontinued) and Tealium Customer Data Hub
    Feature
    Skype (discontinued)
    6.5
    4 Ratings
    12% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Video conferencing5.64 Ratings00 Ratings
    Audio conferencing6.54 Ratings00 Ratings
    Video screen sharing6.14 Ratings00 Ratings
    Instant messaging7.94 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Skype (discontinued) and Tealium Customer Data Hub
    Feature
    Skype (discontinued)
    -
    Ratings
    Tealium Customer Data Hub
    8.2
    12 Ratings
    0% below category average
    Tag library00 Ratings9.012 Ratings
    Tag variable mapping00 Ratings8.012 Ratings
    Ease of writing custom tags00 Ratings8.012 Ratings
    Rules-driven tag execution00 Ratings9.112 Ratings
    Tag performance monitoring00 Ratings4.311 Ratings
    Page load times00 Ratings8.911 Ratings
    Mobile app tagging00 Ratings8.05 Ratings
    Library of JavaScript extensions00 Ratings9.911 Ratings
    Best Alternatives
    Skype (discontinued)Tealium Customer Data Hub
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skype (discontinued)Tealium Customer Data Hub
    Likelihood to Recommend
    9.3
    (140 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    9.2
    (20 ratings)
    Usability
    6.0
    (4 ratings)
    9.0
    (12 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Performance
    10.0
    (1 ratings)
    9.0
    (4 ratings)
    Support Rating
    10.0
    (42 ratings)
    8.4
    (84 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    10.0
    (2 ratings)
    Configurability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Professional Services
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Skype (discontinued)Tealium Customer Data Hub
    Likelihood to Recommend
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Tealium
    Well suited: Any company that has a variety of data interspersed across multiple systems and is trying to get a more unified understanding of their customer profile—that enriched customer view of having all these disparate data sources and wanting to bring them together in a relatively seamless manner, and then having that more nuanced understanding of the entirety of the customer and being able to action off of it. Which again, I feel like is a core marketing use case.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Tealium
    • Activation in real time - it's really good and you can literally see the information being activated in all other technologies that my clients use, like TikTok, Facebook, Google, et cetera. At the time that a client arrives on your website, you have instant data to enrich the profiles and activate on this channel. So this is really good and it's something that Tealium give us the control in order to do that.
    • The other thing is that you have the power to choose what data you want to collect and what data you do not want to collect. Tealium is particularly very good on doing that.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Tealium
    • Audiences—don't they technically exist in Tealium? They are just streamed—no count, no backfill, etc.
    • Working backward to identify issues involves lots of clicking in the UI, going from audience to audience attribute, badge to event attribute, and so on.
    • You have to wait for a Real-Time event to see the payload. There is no sample or other option.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Tealium
    I already know that my company has no plans to discontinue use of Tealium. We are heavily reliant on it due to a huge number of product teams and developers we would have to work with to place tags across many pages. Tealium is already there on the pages, and our application/product teams are familiar with how to integrate it. It is just the simplest way to ensure that new data requirements are implemented in a timely manner.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Tealium
    Once you understand how it works and how to implement things, it is a dream and very user friendly. There is the initial learning curve but there are oceans of helpers available to you to help you bridge that initial gap and get going. Take the time to learn it up front and you will never have any problems. And support is great and available to answer questions
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Tealium
    It's been flawless as far as I am concerned.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Tealium
    Sometimes publishing can take longer than expected
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
    Read full review
    Tealium
    The support team often is so quick to respond and so helpful when it comes to working with the needs of my clients and being able to resolve potential shortcomings or technical issues or surrounding the tool. There have been times more recently that I’ve gotten more generic service rather than the tailored experience that I have come to expect.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Tealium
    Did what we needed to onboard us onto the platform
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
    Read full review
    Tealium
    Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
    Read full review
    Tealium
    Tealium Customer Data Hub can do it all in one. Whereas, I think by using multiple Tealium Customer Data Hubs, we can utilize what each tool is really good at. In an ideal world, we'd like to use Tealium Customer Data Hub for everything, but one thing that we struggle with is Audience Segmentation, and we are looking for a one touch solution, without a lot of the work since the data is already there.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Tealium
    Like anything it could be cheaper but we still feel we get value from it.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Tealium
    Never had an issue, scales as we use it.
    Incentivized
    Read full review
    Professional Services
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Tealium
    Very easy to work with and relatively cost effective
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
    Read full review
    Tealium
    • There has been a near immeasurable return on customer data and improvement of our quality for our physical products due to be in tune with the customer. This has changed our way of doing things for the better to gain a better flow and overall workplace experience.
    • A negative is that Tealium AudienceStream becomes harder to manuever and use data analytics for when a database has been existing for a fairly large amount of time. It goes from an agile ship to a huge vessel that takes many components to be able to move.
    Incentivized
    Read full review
    ScreenShots

    Tealium Customer Data Hub Screenshots

    Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard