SmartRecruiters vs Zoho Recruit

• Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
• Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
• Approvals - Approvals of job requisitions and offers could not be simpler.
• Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.

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• Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate.
• Zoho Recruit provides the ability to create email templates that can be triggered from the candidates profile without having to retype them.
• Zoho Recruit enables resume parsing from doc, docx and pdf files which automates the data entry of candidates.
• Zoho Recruit allows for the creation of a simple career website with the open job positions auto populating from the application onto the site.
• Zoho Recruit allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.

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• SmartRecruiters could easily use some lower tier pricing packages - particularly for super small companies with smaller budgets who may be unable to keep up one year agreements. Option to downgrade during time of need, or during lull in hiring, should be easy - would help retain SmartRecruiters clients while clients maintain full access to their recruiting software systems.
• SmartRecruiters staff could be more helpful when the business has a need to downgrade levels (from $300/mo) to save in monthly expenditures, in order to keep clients. Or, at least offer an option to downgrade for little/no fee simply to have the business data retention factor - enabling for easy, quick upgrades for full access at later date (as in, seasonal businesses who hire once or twice per year).

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• Mass email - the mass email is a bit cumbersome to set up - you have to set up a new template, then in a separate place set up a filter for the emails, then put it all together and send the email. It takes about 15-20 minutes when it would be nice if it was easier and quicker. When they introduce job alerts (I'm told in a few months time), the automatic job alerts to candidates will relieve some of the mass email necessity, so that will be helpful.
• Email integration - the email client attached to Zoho isn't very user friendly, it would be useful if Zoho had a plug-in to permit seamless integration with external email clients, like Outlook or MacMail.
• Invoicing - Zoho has no integration or capability to track what happens with clients once a candidate is placed. It would be nice if we could somehow track the fee for a candidate and the total fees we need to charge each client. Or, better yet, if it integrated with an external invoicing tool like Freshbooks.

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• We've achieved a better quality of hire overall, particularly with using the compare candidate feature.
• Time-savings for sure. With the newly released delay rejection feature, this has allowed me to keep up with candidate actions without compromising the candidate experience.
• We've been able to make some tactical decisions with the analytics suite data which has provided a higher ROI on our recruiting ad budget.

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• Zoho Recruit allows us to automate our recruiting and sourcing processes.
• Zoho Recruit allows us to post unlimited jobs to get maximum responses from candidates.
• Zoho Recruit allows us to ensure that we have control over when and where jobs are being posted online.

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