What users are saying about
Top Rated
207 Ratings
Top Rated
54 Ratings
Top Rated
207 Ratings
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Score 8.3 out of 100
Top Rated
54 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • Zoho Recruit ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

7.8

SmartRecruiters

78%
8.4

Zoho Recruit

84%
Zoho Recruit ranks higher in 10/15 features

Job Requisition Management

8.6
86%
98 Ratings
8.1
81%
29 Ratings

Company Website Posting

8.4
84%
102 Ratings
8.1
81%
26 Ratings

Publish to Social Media

7.6
76%
102 Ratings
8.7
87%
21 Ratings

Job Search Site Posting

7.5
75%
106 Ratings
8.0
80%
26 Ratings

Customized Application Form

8.2
82%
94 Ratings
8.1
81%
28 Ratings

Resume Management

8.0
80%
107 Ratings
9.0
90%
30 Ratings

Duplicate Candidate Prevention

5.6
56%
101 Ratings
8.7
87%
27 Ratings

Candidate Search

7.2
72%
110 Ratings
8.7
87%
29 Ratings

Applicant Tracking

8.7
87%
113 Ratings
9.3
93%
31 Ratings

Collaboration

9.1
91%
104 Ratings
7.5
75%
19 Ratings

Task Creation and Delegation

7.7
77%
89 Ratings
7.4
74%
17 Ratings

Email Templates

8.0
80%
101 Ratings
8.3
83%
28 Ratings

User Permissions

7.9
79%
96 Ratings
8.6
86%
29 Ratings

Notifications and Alerts

7.9
79%
108 Ratings
8.8
88%
28 Ratings

Reporting

6.5
65%
94 Ratings
8.5
85%
27 Ratings

Attribute Ratings

  • SmartRecruiters is rated higher in 1 area: Support Rating
  • Zoho Recruit is rated higher in 1 area: Likelihood to Recommend
  • SmartRecruiters and Zoho Recruit are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.4

SmartRecruiters

84%
116 Ratings
9.0

Zoho Recruit

90%
32 Ratings

Likelihood to Renew

10.0

SmartRecruiters

100%
14 Ratings
10.0

Zoho Recruit

100%
1 Rating

Usability

9.0

SmartRecruiters

90%
13 Ratings

Zoho Recruit

N/A
0 Ratings

Availability

9.0

SmartRecruiters

90%
2 Ratings

Zoho Recruit

N/A
0 Ratings

Performance

10.0

SmartRecruiters

100%
2 Ratings

Zoho Recruit

N/A
0 Ratings

Support Rating

8.7

SmartRecruiters

87%
13 Ratings
8.4

Zoho Recruit

84%
10 Ratings

Implementation Rating

9.1

SmartRecruiters

91%
3 Ratings

Zoho Recruit

N/A
0 Ratings

Product Scalability

9.0

SmartRecruiters

90%
1 Rating

Zoho Recruit

N/A
0 Ratings

Likelihood to Recommend

SmartRecruiters

I highly recommend SmartRecruiters for all organizations to make job searches and applications smoother and easier. This application is currently well suited for this. I find it easy to search and review the job posting, job description, and criteria. It even shows the direct hiring manager and hiring recruiter. This allows me to send a separate email to either one if I had questions that were not answered directly on the posting.
Anonymous | TrustRadius Reviewer

Zoho Recruit

The scenario where Zoho Recruit could be much more exploitable would be where you have the other platforms that are in the Zoho suite, such as Zoho CRM, to be able to cover different areas of the same office work without having to buy another service. Likewise, being able to use it in conjunction with a CRM service, it is feasible that it can be used to cover the area of communication with customers, and that this serves to create evaluations of the treatment that employees offer them. When it comes to reporting incidents or behaviors, this is a very favorable possibility. With its self-service tools, employees can manage their time and attendance information on their own, since by means of an attendance reading tool, all the aforementioned information is kept secure and free from subsequent changes by employees once it has been updated.
Jason Kerley | TrustRadius Reviewer

Pros

SmartRecruiters

  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
Anonymous | TrustRadius Reviewer

Zoho Recruit

  • Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate.
  • Zoho Recruit provides the ability to create email templates that can be triggered from the candidates profile without having to retype them.
  • Zoho Recruit enables resume parsing from doc, docx and pdf files which automates the data entry of candidates.
  • Zoho Recruit allows for the creation of a simple career website with the open job positions auto populating from the application onto the site.
  • Zoho Recruit allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.
Jaideep Tibrewala | TrustRadius Reviewer

Cons

SmartRecruiters

  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
Anonymous | TrustRadius Reviewer

Zoho Recruit

  • Mass email - the mass email is a bit cumbersome to set up - you have to set up a new template, then in a separate place set up a filter for the emails, then put it all together and send the email. It takes about 15-20 minutes when it would be nice if it was easier and quicker. When they introduce job alerts (I'm told in a few months time), the automatic job alerts to candidates will relieve some of the mass email necessity, so that will be helpful.
  • Email integration - the email client attached to Zoho isn't very user friendly, it would be useful if Zoho had a plug-in to permit seamless integration with external email clients, like Outlook or MacMail.
  • Invoicing - Zoho has no integration or capability to track what happens with clients once a candidate is placed. It would be nice if we could somehow track the fee for a candidate and the total fees we need to charge each client. Or, better yet, if it integrated with an external invoicing tool like Freshbooks.
Christy Grimste | TrustRadius Reviewer

Pricing Details

SmartRecruiters

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,000

Starting Price

$0 per month

SmartRecruiters Editions & Modules

Edition
CorporateVaries, per FTE1
GlobalVaries, per FTE1
SmartStartFree2
  1. Billed annually
  2. up to 10 active job postings
Additional Pricing Details
The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

Zoho Recruit

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
30$

Starting Price

$25 per month per user

Zoho Recruit Editions & Modules

Edition
Forever Free$0
Standard$252
Professional$502
Enterprise$752
  1. none
  2. per month per user
Additional Pricing Details
Zoho recruit also provides options for add-ons such as a client portal ($6/license/month) and video interviews ($12/license/month).

Likelihood to Renew

SmartRecruiters

SmartRecruiters 10.0
Based on 14 answers
Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
Josh Krakauer | TrustRadius Reviewer

Zoho Recruit

Zoho Recruit 10.0
Based on 1 answer
We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
Christy Grimste | TrustRadius Reviewer

Usability

SmartRecruiters

SmartRecruiters 9.0
Based on 13 answers
SmartRecruiters is an intuitive tool that our HR recruiters can use without a lot of prior training. It is easy to post jobs to targeted audiences; create advertisements to attract attention; and then keep track of candidates for follow-ups, etc. Overall I would saw SmartRecruiters is very easy to use.
Mark McCully | TrustRadius Reviewer

Zoho Recruit

No score
No answers yet
No answers on this topic

Reliability and Availability

SmartRecruiters

SmartRecruiters 9.0
Based on 2 answers
Rarely is there an issue and if the product is down, it typically is restored quickly.
Joel Zak | TrustRadius Reviewer

Zoho Recruit

No score
No answers yet
No answers on this topic

Performance

SmartRecruiters

SmartRecruiters 10.0
Based on 2 answers
I have no complaints about performance. The system works virtually flawless.
Joel Zak | TrustRadius Reviewer

Zoho Recruit

No score
No answers yet
No answers on this topic

Support Rating

SmartRecruiters

SmartRecruiters 8.7
Based on 13 answers
I would give this rating as it is the best platform for HR to solve their recruitment problems along with their team. As it has got multiple features to exposure. It has made my communication with hiring managers much easier, I don't need to write emails, neither they do. They like it very much. The rating card of the candidates after the Interview is the very best feature of it. Would love to use it again in Future
Anonymous | TrustRadius Reviewer

Zoho Recruit

Zoho Recruit 8.4
Based on 10 answers
I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done.I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.
Maureen Trattner | TrustRadius Reviewer

In-Person Training

SmartRecruiters

Quick and easy to learn.
Aaron Fitzgerald | TrustRadius Reviewer

Zoho Recruit

No answers on this topic

Implementation Rating

SmartRecruiters

SmartRecruiters 9.1
Based on 3 answers
It really was a painless and easy process to switch to SmartRecruiters.
Joel Zak | TrustRadius Reviewer

Zoho Recruit

No score
No answers yet
No answers on this topic

Alternatives Considered

SmartRecruiters

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
Michelle Sexton | TrustRadius Reviewer

Zoho Recruit

The ability to modify different fields, the accuracy of parsing is efficient, and the ease of implementation and support makes Zoho Recruit a standout platform. From the pricing tiers they have for different businesses and organizations plus the ratings we saw for the platform... it just made sense for our organization.
Anonymous | TrustRadius Reviewer

Scalability

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
No explanation really, just a great product.
Joel Zak | TrustRadius Reviewer

Zoho Recruit

No score
No answers yet
No answers on this topic

Return on Investment

SmartRecruiters

  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
Anonymous | TrustRadius Reviewer

Zoho Recruit

  • Zoho Recruit allows us to automate our recruiting and sourcing processes.
  • Zoho Recruit allows us to post unlimited jobs to get maximum responses from candidates.
  • Zoho Recruit allows us to ensure that we have control over when and where jobs are being posted online.
Anonymous | TrustRadius Reviewer

Screenshots

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