What users are saying about
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194 Ratings
42 Ratings

SmartRecruiters

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194 Ratings
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Score 8.4 out of 100
42 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

SmartRecruiters

It is being well suited to my organization where previously I was facing major issues regarding data centralization, reports of individuals, recruitment issues. Now with SmartRecruiters, all my problems got vanish away. Also, another thing that got solved is that resumes are saved as a backup in case needed. We can also update candidates about their job status through this portal as previously it was very hectic to tell candidates manually. Now in just one click, it will be updated to candidates.
Anonymous | TrustRadius Reviewer

Zoho Recruit

The scenario where Zoho Recruit could be much more exploitable would be where you have the other platforms that are in the Zoho suite, such as Zoho CRM, to be able to cover different areas of the same office work without having to buy another service. Likewise, being able to use it in conjunction with a CRM service, it is feasible that it can be used to cover the area of communication with customers, and that this serves to create evaluations of the treatment that employees offer them. When it comes to reporting incidents or behaviors, this is a very favorable possibility. With its self-service tools, employees can manage their time and attendance information on their own, since by means of an attendance reading tool, all the aforementioned information is kept secure and free from subsequent changes by employees once it has been updated.
Jason Kerley | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

SmartRecruiters
8.4
Zoho Recruit
8.4
Job Requisition Management
SmartRecruiters
8.6
Zoho Recruit
8.2
Company Website Posting
SmartRecruiters
9.0
Zoho Recruit
7.9
Publish to Social Media
SmartRecruiters
8.5
Zoho Recruit
8.9
Job Search Site Posting
SmartRecruiters
8.6
Zoho Recruit
8.0
Customized Application Form
SmartRecruiters
8.7
Zoho Recruit
8.0
Resume Management
SmartRecruiters
8.6
Zoho Recruit
8.8
Duplicate Candidate Prevention
SmartRecruiters
7.7
Zoho Recruit
8.5
Candidate Search
SmartRecruiters
8.0
Zoho Recruit
8.2
Applicant Tracking
SmartRecruiters
8.6
Zoho Recruit
9.2
Collaboration
SmartRecruiters
8.4
Zoho Recruit
8.3
Task Creation and Delegation
SmartRecruiters
8.1
Zoho Recruit
8.3
Email Templates
SmartRecruiters
8.1
Zoho Recruit
8.7
User Permissions
SmartRecruiters
8.5
Zoho Recruit
8.5
Notifications and Alerts
SmartRecruiters
8.8
Zoho Recruit
8.5
Reporting
SmartRecruiters
7.1
Zoho Recruit
8.5

Pros

SmartRecruiters

  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
Anonymous | TrustRadius Reviewer

Zoho Recruit

  • Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate.
  • Zoho Recruit provides the ability to create email templates that can be triggered from the candidates profile without having to retype them.
  • Zoho Recruit enables resume parsing from doc, docx and pdf files which automates the data entry of candidates.
  • Zoho Recruit allows for the creation of a simple career website with the open job positions auto populating from the application onto the site.
  • Zoho Recruit allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.
Jaideep Tibrewala | TrustRadius Reviewer

Cons

SmartRecruiters

  • SmartRecruiters could easily use some lower tier pricing packages - particularly for super small companies with smaller budgets who may be unable to keep up one year agreements. Option to downgrade during time of need, or during lull in hiring, should be easy - would help retain SmartRecruiters clients while clients maintain full access to their recruiting software systems.
  • SmartRecruiters staff could be more helpful when the business has a need to downgrade levels (from $300/mo) to save in monthly expenditures, in order to keep clients. Or, at least offer an option to downgrade for little/no fee simply to have the business data retention factor - enabling for easy, quick upgrades for full access at later date (as in, seasonal businesses who hire once or twice per year).
Anonymous | TrustRadius Reviewer

Zoho Recruit

  • Mass email - the mass email is a bit cumbersome to set up - you have to set up a new template, then in a separate place set up a filter for the emails, then put it all together and send the email. It takes about 15-20 minutes when it would be nice if it was easier and quicker. When they introduce job alerts (I'm told in a few months time), the automatic job alerts to candidates will relieve some of the mass email necessity, so that will be helpful.
  • Email integration - the email client attached to Zoho isn't very user friendly, it would be useful if Zoho had a plug-in to permit seamless integration with external email clients, like Outlook or MacMail.
  • Invoicing - Zoho has no integration or capability to track what happens with clients once a candidate is placed. It would be nice if we could somehow track the fee for a candidate and the total fees we need to charge each client. Or, better yet, if it integrated with an external invoicing tool like Freshbooks.
Christy Grimste | TrustRadius Reviewer

Likelihood to Renew

SmartRecruiters

SmartRecruiters 10.0
Based on 14 answers
Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
Josh Krakauer | TrustRadius Reviewer

Zoho Recruit

Zoho Recruit 10.0
Based on 1 answer
We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
Christy Grimste | TrustRadius Reviewer

Usability

SmartRecruiters

SmartRecruiters 9.0
Based on 15 answers
Its very intuitive in nature and also the amount of steps required to fill a New Hire form up to the point of position closure is very seamless and so I think it makes it more robust as compared to the other players in the market. So yes it deserves a 9 rating.
Anonymous | TrustRadius Reviewer

Zoho Recruit

Zoho Recruit 9.0
Based on 1 answer
Zoho Recruit is simplified and its applicable for use in every organization including even the small ones and this enhances its usability where all of the organization are able to enjoy simplified employee recruitment process.
Martin Oliver | TrustRadius Reviewer

Reliability and Availability

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
Rarely is there an issue and if the product is down, it typically is restored quickly.
Joel Zak | TrustRadius Reviewer

Zoho Recruit

No score
No answers yet
No answers on this topic

Performance

SmartRecruiters

SmartRecruiters 10.0
Based on 1 answer
I have no complaints about performance. The system works virtually flawless.
Joel Zak | TrustRadius Reviewer

Zoho Recruit

No score
No answers yet
No answers on this topic

Support Rating

SmartRecruiters

SmartRecruiters 8.4
Based on 13 answers
We haven't had to use SmartRecruiters support very often because the product works quite well. We did have a few issues with some customizations and it took us a long time to talk to someone who could understand what we were trying to do and help us troubleshoot the issue.
Mark McCully | TrustRadius Reviewer

Zoho Recruit

Zoho Recruit 8.7
Based on 8 answers
I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done.I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.
Maureen Trattner | TrustRadius Reviewer

In-Person Training

SmartRecruiters

Quick and easy to learn.
Aaron Fitzgerald | TrustRadius Reviewer

Zoho Recruit

No answers on this topic

Implementation Rating

SmartRecruiters

SmartRecruiters 9.1
Based on 2 answers
It really was a painless and easy process to switch to SmartRecruiters.
Joel Zak | TrustRadius Reviewer

Zoho Recruit

No score
No answers yet
No answers on this topic

Alternatives Considered

SmartRecruiters

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
Michelle Sexton | TrustRadius Reviewer

Zoho Recruit

Zoho Recruit was suiting contractual hiring needs for a specific demography needs and also the background verification needs were also catered to by the product so overall we were able to generate the value using the Zoho Recruit and yes it was a right decision to proceed with the tool. We are still using it for the same Strategic Business Unit recuritment.
Anonymous | TrustRadius Reviewer

Scalability

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
No explanation really, just a great product.
Joel Zak | TrustRadius Reviewer

Zoho Recruit

No score
No answers yet
No answers on this topic

Return on Investment

SmartRecruiters

  • We've achieved a better quality of hire overall, particularly with using the compare candidate feature.
  • Time-savings for sure. With the newly released delay rejection feature, this has allowed me to keep up with candidate actions without compromising the candidate experience.
  • We've been able to make some tactical decisions with the analytics suite data which has provided a higher ROI on our recruiting ad budget.
Ken Gardner, aPHR, CUDE | TrustRadius Reviewer

Zoho Recruit

  • Zoho Recruit allows us to automate our recruiting and sourcing processes.
  • Zoho Recruit allows us to post unlimited jobs to get maximum responses from candidates.
  • Zoho Recruit allows us to ensure that we have control over when and where jobs are being posted online.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SmartRecruiters

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,000

SmartRecruiters Editions & Modules

Edition
CorporateVaries, per FTE1
GlobalVaries, per FTE1
SmartStartFree2
  1. Billed annually
  2. up to 10 active job postings
Additional Pricing Details
The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

Zoho Recruit

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
30$*

* per user per month

Zoho Recruit Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

SmartRecruiters
8.4
Zoho Recruit
8.9

Likelihood to Renew

SmartRecruiters
10.0
Zoho Recruit
10.0

Usability

SmartRecruiters
9.0
Zoho Recruit
9.0

Reliability and Availability

SmartRecruiters
9.0
Zoho Recruit

Performance

SmartRecruiters
10.0
Zoho Recruit

Support Rating

SmartRecruiters
8.4
Zoho Recruit
8.7

Implementation Rating

SmartRecruiters
9.1
Zoho Recruit

Scalability

SmartRecruiters
9.0
Zoho Recruit

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