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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Teamwork.com

    Score8.2 out of 10
    N/ATeamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners. Teamwork.com…

    $13.99

    per month per user

    Pricing
    SmartsheetTeamwork.com
    Editions & Modules
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Deliver
    $13.99
    per month per user
    Grow
    $29.99
    per month per user
    Optimize
    Contact Sales
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    SmartsheetTeamwork.com
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsA discount is offered for annual billing.A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    SmartsheetTeamwork.com
    Considered Both Products
    Smartsheet
    Chose Smartsheet
    Smartsheet enable users to build the more custom solutions that can include workflows, reports, dashboards, sheet data, reminders, etc. It allows to create the most complete reports and have available thousand of already built solutions on the Solution Center. Also, has the …
    Incentivized
    Chose Smartsheet
    Before utilizing Smartsheet we utilized a combination of Quip and an in-house developed task management tool. Even though we did not utilize Smartsheet for all of our project management needs it did provide a useful structure for planning a schedule for routine tasks and …
    Incentivized
    Teamwork
    Chose Teamwork.com
    Teamwork Projects is better organized than other online tools. It is well though out and organized. Having the ability to set priorities and order on lists is a big deal for us. The best part was being able to toggle from lists to cards and get a visual indication of what is …
    Incentivized
    Chose Teamwork.com
    Teamwork Projects gives us the communication flow between team members, which allows us to complete projects efficiently while keeping in touch. This is important because it shows you the essential aspects to get good results.
    Incentivized
    Chose Teamwork.com
    Adopting to using the tool is easy for both clients and teams. In addition, being able to give freedom to our teams to work from anywhere has increased productivity. Teamwork Projects has been the perfect tool for us.
    Incentivized
    Chose Teamwork.com
    We have tried a lot of different tools, but settled on the robust solution that Teamwork Projects provided. The others just seemed to lack in what we needed.
    Incentivized
    Chose Teamwork.com
    On the whole Teamwork Projects comes across as the preferred solution due to cost, speed of adoption, support for multiple devices, licensing models, support for internal/external users, email services, integration capability and the support services. Furthermore, the …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    62 Answers
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    90%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    92%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    82%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    51 Answers
    79%
    Implementation went as expected
    15 Answers
    Features
    SmartsheetTeamwork.com
    Project Management
    Comparison of Project Management features of Smartsheet and Teamwork.com
    Feature
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Teamwork.com
    6.2
    80 Ratings
    21% below category average
    Task Management9.8126 Ratings10.080 Ratings
    Resource Management10.0108 Ratings6.311 Ratings
    Gantt Charts9.0109 Ratings4.471 Ratings
    Scheduling9.8111 Ratings5.426 Ratings
    Workflow Automation9.2100 Ratings5.322 Ratings
    Team Collaboration10.0122 Ratings8.223 Ratings
    Support for Agile Methodology8.981 Ratings7.215 Ratings
    Support for Waterfall Methodology9.079 Ratings8.116 Ratings
    Document Management9.2101 Ratings7.271 Ratings
    Email integration9.0100 Ratings7.263 Ratings
    Mobile Access8.096 Ratings4.462 Ratings
    Timesheet Tracking9.762 Ratings7.223 Ratings
    Change request and Case Management8.169 Ratings2.517 Ratings
    Budget and Expense Management8.075 Ratings3.515 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Smartsheet and Teamwork.com
    Feature
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Teamwork.com
    5.1
    33 Ratings
    40% below category average
    Quotes/estimates8.144 Ratings5.012 Ratings
    Invoicing7.537 Ratings5.012 Ratings
    Project & financial reporting8.760 Ratings5.215 Ratings
    Integration with accounting software7.332 Ratings5.028 Ratings
    Best Alternatives
    SmartsheetTeamwork.com
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartsheetTeamwork.com
    Likelihood to Recommend
    9.3
    (146 ratings)
    10.0
    (82 ratings)
    Likelihood to Renew
    9.0
    (24 ratings)
    10.0
    (2 ratings)
    Usability
    9.2
    (17 ratings)
    10.0
    (21 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (45 ratings)
    8.8
    (27 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartsheetTeamwork.com
    Likelihood to Recommend
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Teamwork
    Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.
    Incentivized
    Read full review
    Pros
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Teamwork
    • I am a believer that simple and easy should be the key to create great opportunities.
    • Teamwork has helped me to turn simple task management into the execution of large, massive projects.
    • It has certainly worked great in helping to maintain workflow in my department.
    Incentivized
    Read full review
    Cons
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Teamwork
    • Visualization needs to be improved, charts graphs are limited
    • Value stream mapping should be available to determine and prioritize the work.
    • Documentation should be available stepwise with export and printable facility.
    • It should be configurable like ERP with cross functionalities of different users, where users login, assign and approve the work, job or project details, where it should be collectively effected on a project.
    • Add many examples, little more AI, Machine learning required for suggestion and recommendation. It would be a plus point
    Incentivized
    Read full review
    Likelihood to Renew
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Teamwork
    We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
    Incentivized
    Read full review
    Usability
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Teamwork
    I give it a 9 out of 10, because there is a bit of a learning curve when you first start using Teamwork Projects because there is a lot to learn & recognize where to find it. They do offer a good range of tools that can be applied to every project - So say you're working on an internal project and don't need Milestones or Billing, you can shut those modules off. This can help simplify the interface for beginners. Once you've had a few days in Teamwork Projects, I think it's a 10/10 usability. It's very easy to accomplish your tasks and keep track of what you're managing.
    Incentivized
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    Support Rating
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    Teamwork
    We've been able to meet with the customer success team on multiple occasions to discuss the roadmap and learn about the company culture. Being based in Ireland, we occasionally have to wait until they wake up to get support requests handled in the states and larger conversations about big enhancement requests were politely collected but not followed up on
    Incentivized
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    Implementation Rating
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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    Teamwork
    No answers on this topic
    Alternatives Considered
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Teamwork
    I spoke about this quite a bit before, but as far as usability goes, Microsoft Projects is totally useless for me, so I avoid it at all costs. Basecamp was just a task management app and had very small feature set beyond that. We had to rig it to do other things for us, but it failed at that. Asana was a very nice app to trial, but it lacked many of the features that we were looking for.
    Incentivized
    Read full review
    Return on Investment
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    Teamwork
    • Teamwork was a great starter into project management software. We were WAY more organized and efficient than we ever were with Trello boards and the PM software included with our accounting system.
    • Clients were mostly pleased with interacting with Teamwork, and appreciated the ability to track their comments and requests in one place.
    • Ultimately, we stopped using Teamwork after about 6 months because we need something more focused on web development projects specifically
    Incentivized
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    ScreenShots

    Teamwork.com Screenshots

    Screenshot of Project's viewScreenshot of Task viewScreenshot of Board viewScreenshot of Project's tabScreenshot of Calendar view