Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
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SurePayroll By Paychex
Score 2.2 out of 10
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SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.
Paylocity has a lot of advantage over these as it combines multiple features and not only features the way it makes it easier for employees to navigate and use those is a big plus and made the decision making easier for using this over othe solutions. Having great features is …
UKG Pro is hard on the eyes, not as intuitive, and the payroll module is rather complex. The system is very powerful but it is best suited for seasoned system admins, which not all HR teams have this type of expertise.
I selected Paylocity because of ease of use. ADP is clunky and Paycom makes a lot of claims that are not true. isolved is the most basic system I've ever used.
Paylocity is SO far ahead of Paycor, it's not even funny. Just from the implementation standpoint alone, Paycor was an absolute nightmare. Paylocity had some struggles, but that goes along with any implementation. The experience with Paylocity was LIGHTYEARS ahead of our …
Paycom, you select your integrations, you have way more integrations than are possible for them. So it makes it easier to be a one-stop shop on all those integrations.
I've used ADP, UKG, I've used quite a bit. So I think that it's in comparison, I think it's kind of ranked up there. One two. From my experience, again, it's just the ease of navigation, the steps to bring onboarding and communication. I like it. It's just a great product.
I feel like they all provide approximately the same services, and it came down to honesty. Both Paychex and Paycor were dishonest with us, and I wasn't comfortable staying with them.
Paylocity exceeds our previous payroll provider by leaps and bounds. It's exactly why we switched. It is also beneficial to have our recruiting as an all in one platform rather than going between two providers.
I have used ADP and Paycor in previous companies. Paylocity was already in place when I started working here. It functions well, so I am not compelled to make a change.
honestly, we liked Paycom better from a user interface standpoint, but it came down to pricing and Paylocity was cheaper than Paycom and for the price differential it was significant enough to be the difference in our choice. ADP never actively engaged us as i think we were …
Rippling didn't deliver 10% of what they told us they would deliver. When we came back to Paylocity, we were told we would be able to access all historical employee data indefinitely, but when we lost access one year later, I was told we'd have to pay $1,000 to gain access to …
I have recently used and processed HR functions in Paycom. I feel that Paylocity is a much better platform for both employees and managers. The set-up is much more user-friendly and less complicated, so there's less confusion for staff & management. Things are able to be …
We used Sage Abra before and had a few other programs prior to Sage. We were using Sage for close to 10 years. The reporting in Paylocity is much more useful and robust. We looked at several other platforms including ADP. Some had better platforms and reporting, but for the …
ADP was very similar to the way Paylocity is, but I seem to favor Paylocity to be honest. Miter was VERY difficult to use and set up. I wouldn't ever consider using that software ever again. I didn't like a lot of aspect Miter had to offer either. Paylocity would always be my …
I was not part of the committee that selected SurePayroll so I am unsure about why SurePayroll was selected. I do know our Board and Executive Director looked for a platform that was cost-efficient and helped us achieve the goals of our organization without taking up too much …
QuickBooks was not user-friendly, tech support was nonexistent, and I still had to file federal and state filings. SurePayroll takes care of all that for me.
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
I've used ADP previously. I've used Paychex, which SurePayroll is now part of. None of the solutions are perfect, so I'll stay with SurePayroll until something better comes along.
SurePayroll is lower cost than Paychex, but I would recommend using Paychex despite their higher cost because they are more closely in communication with the tax divisions that are administering payroll taxes, and are less likely to make an error in my experience so far.
I have already recommended Paylocity to another company and they are using it. The ability to streamline multiple platforms into one is the key feature as it saves time. Also, the speed of loading, the customer service help, and the ease of payroll processing are all reasons why we like utilizing Paylocity. It would be nice to have a referral bonus program as I was told there wasn't one when I referred the company and they signed up
We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
Super easy interface - honestly running payroll couldn't be easier on their site.
Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
I'd like to see a forum in which users could discuss the platform, raise both questions and concerns. I feel that changes are done without enough input from users.
Improving hold time recently with customer service.
Accuracy of new 'graphic' payroll report - the new report is not complete when payroll is done, so it is unusable from my perspective. I rely on the preprocess payroll register. This is one of those 'improvements' that have not been positive in my experience.
My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
We most likely will because we are learning how to use it better all the time. It does integrate with our Advanced Benefits. But the customer service is not responsive when needing help. It almost always requires several contacts to get anywhere, and the contacts can be several days apart. Once you actually get to TALK to someone, things are usually resolved fairly quickly, but their email system is not efficient. I get half answers and they close the ticket! But once I can get to someone, it is almost always great service. Very hard to get someone though.
I simply love Paylocity! We have run into some issues, but no company is going to be perfect. The flow of the modules is really nice, no double entry of data. The Time & Labor flows into Payroll nicely and Benefits flows into the employees Pay Setup which goes onto the employees paycheck with little to no issues.
It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
I really appreciate that we are assigned a support manager. That person is very familiar with our set up, our needs and our history. However, I've spoken to others on the support team and have had very positive interactions and get the help needed.
SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
We were handed off to multiple implementation people, some quit, one went on leave, one left suddenly, one was transfered to a diff dept...all causing a significant amount of disruption for our team. Many had conflicting info on how to properly set things up...hence a complete mess was left for us to figure out
Paylocity is SO far ahead of Paycor, it's not even funny. Just from the implementation standpoint alone, Paycor was an absolute nightmare. Paylocity had some struggles, but that goes along with any implementation. The experience with Paylocity was LIGHTYEARS ahead of our experience with Paycor, and the system itself is so, so much better.
I was not part of the committee that selected SurePayroll so I am unsure about why SurePayroll was selected. I do know our Board and Executive Director looked for a platform that was cost-efficient and helped us achieve the goals of our organization without taking up too much time, so that is why we decided on this platform.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
Paylocity has helped us with recruitment by streamlining the process and making it efficient. It is saving me time.
Paylocity has also helped us with compensation so we can create a fair and robust compensation plan.
I also like using the data insights feature, which helps me keep track of over time, payroll and benefits costs, and retention numbers. This also saves me time as it is all in one place.
SurePayroll has made my life so much easier. Prior to using a payroll service and trying to do it myself, I was charged fees by the government for failure to file correctly or on time. Having it done professionally and correctly eases stress.
