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Zimbra by Synacor vs. Veeam Data Cloud for Microsoft 365

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A

    Veeam Data Cloud for Microsoft 365

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam Data Cloud for Microsoft 365 is a BaaS (Backup as a Service) solution used to back up and restore Microsoft 365 data, including Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive for Business and Microsoft Teams data.N/A
    Pricing
    ZimbraVeeam Data Cloud for Microsoft 365
    Editions & Modules
    No answers on this topic
    VDC for Microsoft 365
    Contact Sales
    Offerings
    Pricing Offerings
    ZimbraVeeam Data Cloud for Microsoft 365
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ZimbraVeeam Data Cloud for Microsoft 365
    Considered Both Products
    Synacor
    No answer on this topic
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    282 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    266 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    281 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    268 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    261 Answers
    Features
    ZimbraVeeam Data Cloud for Microsoft 365
    Project Management
    Comparison of Project Management features of Zimbra by Synacor and Veeam Data Cloud for Microsoft 365
    Feature
    Zimbra by Synacor
    9.0
    6 Ratings
    15% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Task Management9.86 Ratings00 Ratings
    Gantt Charts8.13 Ratings00 Ratings
    Scheduling9.85 Ratings00 Ratings
    Workflow Automation7.23 Ratings00 Ratings
    Mobile Access9.76 Ratings00 Ratings
    Search9.86 Ratings00 Ratings
    Visual planning tools8.53 Ratings00 Ratings
    Communication
    Comparison of Communication features of Zimbra by Synacor and Veeam Data Cloud for Microsoft 365
    Feature
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Chat7.07 Ratings00 Ratings
    Notifications5.18 Ratings00 Ratings
    Discussions2.07 Ratings00 Ratings
    Surveys7.72 Ratings00 Ratings
    Internal knowledgebase7.73 Ratings00 Ratings
    Integrates with GoToMeeting7.63 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.04 Ratings00 Ratings
    Integrates with Outlook7.53 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Zimbra by Synacor and Veeam Data Cloud for Microsoft 365
    Feature
    Zimbra by Synacor
    5.5
    10 Ratings
    38% below category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Versioning5.19 Ratings00 Ratings
    Video files1.29 Ratings00 Ratings
    Audio files1.29 Ratings00 Ratings
    Document collaboration5.19 Ratings00 Ratings
    Access control8.75 Ratings00 Ratings
    Advanced security features9.76 Ratings00 Ratings
    Integrates with Google Drive6.62 Ratings00 Ratings
    Device sync6.64 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of Zimbra by Synacor and Veeam Data Cloud for Microsoft 365
    Feature
    Zimbra by Synacor
    -
    Ratings
    Veeam Data Cloud for Microsoft 365
    8.6
    148 Ratings
    0% below category average
    Management dashboard00 Ratings8.2144 Ratings
    Retention options00 Ratings9.1144 Ratings
    Encryption00 Ratings8.6128 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Zimbra by Synacor and Veeam Data Cloud for Microsoft 365
    Feature
    Zimbra by Synacor
    -
    Ratings
    Veeam Data Cloud for Microsoft 365
    7.8
    134 Ratings
    1% below category average
    Operational reporting and analytics00 Ratings7.8129 Ratings
    Malware protection00 Ratings7.794 Ratings
    Ransomware Recovery00 Ratings7.989 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of Zimbra by Synacor and Veeam Data Cloud for Microsoft 365
    Feature
    Zimbra by Synacor
    -
    Ratings
    Veeam Data Cloud for Microsoft 365
    8.4
    124 Ratings
    2% below category average
    SaaS Product Integration00 Ratings9.296 Ratings
    Multiple Data Restoration Options00 Ratings8.7119 Ratings
    Data Auditing and Search00 Ratings7.5109 Ratings
    Data Storage in the Cloud or On-Premises00 Ratings8.4116 Ratings
    Best Alternatives
    ZimbraVeeam Data Cloud for Microsoft 365
    Small Businesses
    Flock
    Score9.5 out of 10
    Backupify
    Score5.6 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Spanning Backup
    Score7.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ZimbraVeeam Data Cloud for Microsoft 365
    Likelihood to Recommend
    8.0
    (10 ratings)
    8.7
    (289 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (11 ratings)
    Usability
    7.0
    (1 ratings)
    8.4
    (290 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.8
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (281 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.9
    (8 ratings)
    Configurability
    -
    (0 ratings)
    6.9
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    User Testimonials
    ZimbraVeeam Data Cloud for Microsoft 365
    Likelihood to Recommend
    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
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    Veeam Software
    Analyzing campaign performance is a great area where the Veeam Data Cloud for Microsoft 365 is well-suited, and it’s working well. In the past, when we analyzed campaign performance, we had to use outside vendors, which was a time-consuming, laborious, and costly process.
    Incentivized
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    Pros
    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Veeam Software
    • Granular restoration of emails within a mailbox
    • Complete Restoration of a Mailbox
    • Restoration of Teams Conversations
    • Add users for backups
    • Restauración granular de correos electrónicos dentro de un buzón
    • Restauración completa de un buzón
    • Restauración de conversaciones de TEAMS
    • Agregar usuarios para respaldos
    Incentivized
    Read full review
    Cons
    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
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    Veeam Software
    • I would like the option to remove users from the backup and set them to an alternate storage location/ archive location. Currently, my backups are at 7 TB, and I would like to segment out data with lower data retention requirements.
    Incentivized
    Read full review
    Likelihood to Renew
    Synacor
    No answers on this topic
    Veeam Software
    Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
    Incentivized
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    Usability
    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
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    Veeam Software
    The interface is simple, but powerful. It's easy to setup, easy to use. It's able to restore individual files and emails with ease. Would like to see the wording on some features cleared up, as it's caused us some confusing learning the tool.
    Incentivized
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    Reliability and Availability
    Synacor
    No answers on this topic
    Veeam Software
    I have yet to need it during any of their scheduled maintenance windows. It's always online.
    Incentivized
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    Performance
    Synacor
    No answers on this topic
    Veeam Software
    We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.
    Incentivized
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    Support Rating
    Synacor
    No answers on this topic
    Veeam Software
    The setup support we received was extremely helpful. They allowed us to learn as they created the policies and managed the handoff between setup and guided setup very well. This resulted in active, usable policies and us having the knowledge to adapt these as our needs change in the future.
    Incentivized
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    Implementation Rating
    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
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    Veeam Software
    Really easy, but we are not a big company. I am not backing up all users, just those that could fire me.
    Incentivized
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    Alternatives Considered
    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
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    Veeam Software
    First and foremost, Veeam's reputation stood out. They have been a leader in the backup vendors for a few years. That reputation along with recommendations from colleagues sold us on Veeam Data Cloud for Microsoft 365. The other vendors that we did demo's with were lacluster in setup and performance. Veeam Data Cloud for Microsoft 365 immediately won us over.
    Incentivized
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    Scalability
    Synacor
    No answers on this topic
    Veeam Software
    I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.
    Incentivized
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    Return on Investment
    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
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    Veeam Software
    • The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.
    Incentivized
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    ScreenShots

    Zimbra Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Veeam Data Cloud for Microsoft 365 Screenshots

    Product screenshot