Zimbra by Synacor vs. Veeam Data Cloud for Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zimbra
Score 6.7 out of 10
N/A
Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
Veeam Data Cloud for Microsoft 365
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam Data Cloud for Microsoft 365 is a BaaS (Backup as a Service) solution used to back up and restore Microsoft 365 data, including Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive for Business and Microsoft Teams data.N/A
Pricing
Zimbra by SynacorVeeam Data Cloud for Microsoft 365
Editions & Modules
No answers on this topic
VDC for Microsoft 365
Contact Sales
Offerings
Pricing Offerings
ZimbraVeeam Data Cloud for Microsoft 365
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Zimbra by SynacorVeeam Data Cloud for Microsoft 365
Features
Zimbra by SynacorVeeam Data Cloud for Microsoft 365
Project Management
Comparison of Project Management features of Product A and Product B
Zimbra by Synacor
9.0
6 Ratings
15% above category average
Veeam Data Cloud for Microsoft 365
-
Ratings
Task Management9.86 Ratings00 Ratings
Gantt Charts8.13 Ratings00 Ratings
Scheduling9.85 Ratings00 Ratings
Workflow Automation7.23 Ratings00 Ratings
Mobile Access9.76 Ratings00 Ratings
Search9.86 Ratings00 Ratings
Visual planning tools8.53 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Zimbra by Synacor
6.6
9 Ratings
19% below category average
Veeam Data Cloud for Microsoft 365
-
Ratings
Chat7.07 Ratings00 Ratings
Notifications5.38 Ratings00 Ratings
Discussions2.07 Ratings00 Ratings
Surveys7.72 Ratings00 Ratings
Internal knowledgebase7.73 Ratings00 Ratings
Integrates with GoToMeeting7.63 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.04 Ratings00 Ratings
Integrates with Outlook7.53 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Zimbra by Synacor
5.7
10 Ratings
34% below category average
Veeam Data Cloud for Microsoft 365
-
Ratings
Versioning5.29 Ratings00 Ratings
Video files1.69 Ratings00 Ratings
Audio files1.69 Ratings00 Ratings
Document collaboration5.29 Ratings00 Ratings
Access control8.75 Ratings00 Ratings
Advanced security features9.76 Ratings00 Ratings
Integrates with Google Drive6.62 Ratings00 Ratings
Device sync6.64 Ratings00 Ratings
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Zimbra by Synacor
-
Ratings
Veeam Data Cloud for Microsoft 365
8.7
123 Ratings
1% above category average
Management dashboard00 Ratings8.3119 Ratings
Retention options00 Ratings9.1121 Ratings
Encryption00 Ratings8.9108 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Zimbra by Synacor
-
Ratings
Veeam Data Cloud for Microsoft 365
7.9
114 Ratings
1% below category average
Operational reporting and analytics00 Ratings8.0109 Ratings
Malware protection00 Ratings7.676 Ratings
Ransomware Recovery00 Ratings8.171 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Zimbra by Synacor
-
Ratings
Veeam Data Cloud for Microsoft 365
8.4
109 Ratings
3% below category average
SaaS Product Integration00 Ratings9.282 Ratings
Multiple Data Restoration Options00 Ratings8.6104 Ratings
Data Auditing and Search00 Ratings7.595 Ratings
Data Storage in the Cloud or On-Premises00 Ratings8.3101 Ratings
Best Alternatives
Zimbra by SynacorVeeam Data Cloud for Microsoft 365
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Score 9.7 out of 10
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Troop Messenger
Troop Messenger
Score 9.8 out of 10
Druva Security Cloud
Druva Security Cloud
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Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
Zimbra by SynacorVeeam Data Cloud for Microsoft 365
Likelihood to Recommend
7.9
(10 ratings)
8.6
(247 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(10 ratings)
Usability
7.0
(1 ratings)
8.4
(248 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
8.0
(2 ratings)
Support Rating
-
(0 ratings)
8.6
(243 ratings)
Implementation Rating
8.0
(1 ratings)
8.7
(7 ratings)
Configurability
-
(0 ratings)
8.2
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
Zimbra by SynacorVeeam Data Cloud for Microsoft 365
Likelihood to Recommend
Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Veeam Software
Incredible tool for quickly setting up entire site backups for Microsoft 365 and Azure. One admin can support hundreds of user accounts easily, restoring files and emails takes minutes. Wording on how features work could be a bit more clear and the interface could do a bit more to have some tutorials baked in.
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Pros
Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Veeam Software
  • Granular restoration of emails within a mailbox
  • Complete Restoration of a Mailbox
  • Restoration of Teams Conversations
  • Add users for backups
  • Restauración granular de correos electrónicos dentro de un buzón
  • Restauración completa de un buzón
  • Restauración de conversaciones de TEAMS
  • Agregar usuarios para respaldos
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Cons
Synacor
  • Zimbra's mobile application leaves much to be desired; it is its weakest point.
  • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
  • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
  • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
  • Zimbra lacks a robust integrated chat system, which its competitors offer.
  • It lacks AI integration.
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Veeam Software
  • Veeam Data Cloud for Microsoft 365 touts "fast" backup and restore capabilities. Our initial backup took several weeks to complete.
  • You have to configure to receive outage notifications. Before doing this we only received notifications that the backups had failed.
  • Documentation can be a bit confusing.
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Likelihood to Renew
Synacor
No answers on this topic
Veeam Software
Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
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Usability
Synacor
The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
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Veeam Software
Veeam Data Cloud for Microsoft 365 is very easy to use. You configure it, and it works. Reports can be configured to provide indepth details on backups and user licenses. I don't have to get into the panel unless I need to restore a backup. It has been a breeze to manage.
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Reliability and Availability
Synacor
No answers on this topic
Veeam Software
I have yet to need it during any of their scheduled maintenance windows. It's always online.
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Performance
Synacor
No answers on this topic
Veeam Software
We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.
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Support Rating
Synacor
No answers on this topic
Veeam Software
The setup support we received was extremely helpful. They allowed us to learn as they created the policies and managed the handoff between setup and guided setup very well. This resulted in active, usable policies and us having the knowledge to adapt these as our needs change in the future.
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Implementation Rating
Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Veeam Software
Really easy, but we are not a big company. I am not backing up all users, just those that could fire me.
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Alternatives Considered
Synacor
Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
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Veeam Software
Veeam Data Cloud for Microsoft 365 is simpler to use then each alternative I've tried. Besides Synology, it's also the most cost effective. I also appreciate Veeam includes pricing on their website so I don't have to fill out a form or call someone. I don't like having to wait for a sales team to get back to me, and I don't want to have to deal with them after I decided on another product.
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Scalability
Synacor
No answers on this topic
Veeam Software
I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.
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Return on Investment
Synacor
  • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
  • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
  • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
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Veeam Software
  • The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.
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ScreenShots

Zimbra Screenshots

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Veeam Data Cloud for Microsoft 365 Screenshots

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