What users are saying about
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Top Rated
1306 Ratings
57 Ratings

TeamViewer

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Top Rated
1306 Ratings
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Score 8.5 out of 101
57 Ratings
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Score 8.4 out of 101

Likelihood to Recommend

TeamViewer

Teamviewer is best suited for any team who can afford their commercial licensing costs and have a good enough bandwidth to support its connection for a seamless work experience. It could be a bit pocket heavy for small team sizes where budget is stringent and if budget is a problem, then one should look at other cheaper options
Rahul Dhangar profile photo

VMware Fusion

VM Fusion is the best virtualization platform for Macs. It is suited for any implementation for workstation virtualization.
Alex Waitkus, CISSP-ISSAP, OSCP profile photo

Feature Rating Comparison

Remote Administration

TeamViewer
8.5
VMware Fusion
7.1
Screen sharing
TeamViewer
9.2
VMware Fusion
6.5
File transfer
TeamViewer
8.6
VMware Fusion
7.9
Instant message
TeamViewer
8.3
VMware Fusion
Secure remote access with Smart Card authentication
TeamViewer
8.4
VMware Fusion
4.3
Access to sleeping/powered-off computers
TeamViewer
7.5
VMware Fusion
6.2
Over-the-Internet remote session
TeamViewer
9.1
VMware Fusion
5.5
Initiate remote control from mobile
TeamViewer
8.6
VMware Fusion
5.7
Remote management of servers & workstations
TeamViewer
8.9
VMware Fusion
8.9
Remote Active Directory® management
TeamViewer
8.7
VMware Fusion
7.5
Centralized management dashboard
TeamViewer
7.8
VMware Fusion
7.6
Session record
TeamViewer
8.4
VMware Fusion
5.3
Annotations
TeamViewer
7.9
VMware Fusion
9.5
Monitoring and Alerts
TeamViewer
7.9
VMware Fusion
7.4
Multi-platform remote control
TeamViewer
8.9
VMware Fusion
10.0

Pros

TeamViewer

  • The software itself is a powerful support and control tool, extremely easy to install, configure and use, so with a minimum induction, practically any user with internet service and the respective access permits, can connect from their house with the office server.
  • Not only allowed access to people who were in remote locations with the server of the central office, but also constituted an additional way to offer technical assistance to these people, in case they require it, being constituted together with the use of the whataspp tool is fundamental to the daily life of some of our workers who normally do field work.
Rafael Becemberg profile photo

VMware Fusion

  • Managing workstation-specific virtualization for Mac.
  • Host/Guest resource management.
  • Feature and patch releases are added several times a year to make sure Fusion maintains its leadership role
Alex Waitkus, CISSP-ISSAP, OSCP profile photo

Cons

TeamViewer

  • The default settings aren't particularly secure or easy for people to remember.
  • It can be a bit tricky to walk remote users through downloading and installing it the first time.
  • Like many other remote access programs, it doesn't always update the display of some programs since it's essentially mimicking a monitor and not every program will update its interface unless a real display is viewing it (e.g. Handbrake).
Ho'omana Nathan Horton profile photo

VMware Fusion

  • Windows 10 setup could be slightly more user-friendly
  • Price could be cheaper
  • Some testing a VMWare on different Mac hardware configurations, because I have had issues with Fusion being sluggish at times.
Michael Timms profile photo

Likelihood to Renew

TeamViewer

TeamViewer 9.2
Based on 39 answers
We will continue to use this software because it is a great solution to our remote access needs both on our network domestically and internationally as well as outside of our network with customers and business partners. I haven't found another remote access software that would meets our needs at the same standard that TeamViewer does.
Jordan Paquette profile photo

VMware Fusion

VMware Fusion 10.0
Based on 2 answers
For Apple workstations VMware Fusion is the virtualization software to use. No other application (free or paid) can do what Fusion can. The features and constant updates make Fusion an application that cant be beat.
Alex Waitkus, CISSP-ISSAP, OSCP profile photo

Usability

TeamViewer

TeamViewer 9.4
Based on 17 answers
It's very easy to use and quick to set up. Implementation was great as well.
Alan Gadbois profile photo

VMware Fusion

VMware Fusion 10.0
Based on 2 answers
As I have said 3-4 times in this review, VMware fusion is the best application for system vitalization on Apple Workstations. I have tried all the others and you get what you pay for in the cases of free applications. Even when tested against paid options, Fusion is the best for me and my team.
Alex Waitkus, CISSP-ISSAP, OSCP profile photo

Reliability and Availability

TeamViewer

TeamViewer 8.0
Based on 2 answers
It's usually without problem, but we have had connectivity issues on occasion.
Mike Robinson profile photo

VMware Fusion

No score
No answers yet
No answers on this topic

Performance

TeamViewer

TeamViewer 9.0
Based on 2 answers
The application is built on VNC which is a very stable technology.
Mike Robinson profile photo

VMware Fusion

No score
No answers yet
No answers on this topic

Support

TeamViewer

TeamViewer 9.3
Based on 13 answers
They are responsive and always giving the appropriate support.
Brian Sossamon profile photo

VMware Fusion

VMware Fusion 9.3
Based on 3 answers
Security patches and constant updates keep Fusion a leader. I have had to contact support 1 or 2 times and my issues were identified and resolved quickly.
Alex Waitkus, CISSP-ISSAP, OSCP profile photo

In-Person Training

TeamViewer

TeamViewer 5.0
Based on 1 answer
I gave this a 5 rating as I'm thinking that is as close to neutral as I can get. I have never used the in-person training but to complete this review I need to answer this question. As I already answered I learned the software on my own without the help of any resources at TeamViewer.
Jordan Paquette profile photo

VMware Fusion

No score
No answers yet
No answers on this topic

Online Training

TeamViewer

TeamViewer 8.9
Based on 2 answers
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Jordan Paquette profile photo

VMware Fusion

No score
No answers yet
No answers on this topic

Implementation

TeamViewer

TeamViewer 9.4
Based on 6 answers
Well I don't have any key insights regarding implementation of TeamViewer.
Ratulsnigdha Saha profile photo

VMware Fusion

VMware Fusion 10.0
Based on 1 answer
This is a workstation application and no install insights are needed.
Alex Waitkus, CISSP-ISSAP, OSCP profile photo

Alternatives Considered

TeamViewer

I'm very comfortable with TeamViewer and I've used them for a long time. I moved from LogMeIn before and I moved to TeamViewer because of the ease of use that TeamViewer provided. The customer facing experience for TeamViewer was also a big factor as to why I chose TeamViewer over the others.
Brandon Holbrook profile photo

VMware Fusion

VMware fusion is very similar to Parallels but is lower priced, so its my preferred solution for running Windows on a macintosh computer. Vmware is also made by a much more well known company with a large support staff in place, so getting help with vmware fusion is always easy to do.
Andrew Shannon profile photo

Scalability

TeamViewer

TeamViewer 10.0
Based on 2 answers
I've rarely had problems with the product.
Mike Robinson profile photo

VMware Fusion

No score
No answers yet
No answers on this topic

Return on Investment

TeamViewer

  • TeamViewer has had a positive impact on our loss of productivity due to snow days because now our users can work from home on snow days and not lose a day of work and fall behind.
  • Teamviewer has proven very useful in connecting to our servers to manage them remotely from a mobile phone when a computer is not available, helping our IT support team fix problems faster even when a computer isn't handy and they are at a remote location, thus increasing our productivity.
  • TeamViewer's only negative impact is that is can create a blurring of the line between home life and work life because you are always just a few clicks away from being able to connect to the office and catch up on things.
Andrew Shannon profile photo

VMware Fusion

  • The negative impact of VMware Fusion is that Mac computers cost more than Windows computers and now that we can use Mac computers with Fusion on them to use our windows only applications, everyone wants Mac's at the company, which are more expensive.
  • A positive impact is that the existing mac computers at the company are now much more effective now that they can run the windows applications our company utilizes.
  • A positive impact is that the ROI on our MAC investment has accelerated since installing fusion on those computers because they are getting used much more frequently.
Andrew Shannon profile photo

Pricing Details

TeamViewer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Fusion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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