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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tipalti

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

    $129

    per month

    Vertex

    Score8.8 out of 10
    N/AVertex is global indirect tax compliance software for enterprise tax and finance teams. Indirect tax covers transaction-based obligations, such as sales and use tax, value-added tax (VAT), and goods and services tax (GST). Vertex supports tax determination, electronic invoicing (e-invoicing), reporting, filing, and audit-readiness workflows. Vertex’s official website Key Capabilities Tax determination: Calculates applicable indirect taxes…N/A
    Pricing
    TipaltiVertex
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TipaltiVertex
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.—
    More Pricing Information
    Features
    TipaltiVertex
    Payment Management
    Comparison of Payment Management features of Tipalti and Vertex
    Feature
    Tipalti
    9.1
    64 Ratings
    17% above category average
    Vertex
    -
    Ratings
    Customizable Approval Policies8.952 Ratings00 Ratings
    Financial Document Management8.749 Ratings00 Ratings
    Payment Status Tracking9.461 Ratings00 Ratings
    Payment Audit Trail9.255 Ratings00 Ratings
    Duplicate Bill Detection9.354 Ratings00 Ratings
    Advanced OCR8.346 Ratings00 Ratings
    Electronic Funds Transfer9.550 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of Tipalti and Vertex
    Feature
    Tipalti
    8.6
    56 Ratings
    18% above category average
    Vertex
    -
    Ratings
    Automated Accounts Payable Processes8.953 Ratings00 Ratings
    Vendor Management9.153 Ratings00 Ratings
    Tax Form Preparation7.933 Ratings00 Ratings
    Type of tax
    Comparison of Type of tax features of Tipalti and Vertex
    Feature
    Tipalti
    -
    Ratings
    Vertex
    8.2
    142 Ratings
    7% above category average
    Sales and Use Taxes00 Ratings9.3139 Ratings
    Cross-border Taxes00 Ratings7.945 Ratings
    VAT / GST Taxes00 Ratings8.468 Ratings
    Energy and Fuel Taxes00 Ratings7.311 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Tipalti and Vertex
    Feature
    Tipalti
    -
    Ratings
    Vertex
    8.6
    136 Ratings
    10% above category average
    Geolocation for Tax Assessment00 Ratings8.6103 Ratings
    3rd-Party Software Integrations00 Ratings8.795 Ratings
    Tax Data Reporting00 Ratings8.7122 Ratings
    Compliance Administration Management00 Ratings8.786 Ratings
    Tax Exemption Processing00 Ratings8.7100 Ratings
    Tax Document Management00 Ratings8.783 Ratings
    Complex Tax Scenario Management00 Ratings8.096 Ratings
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    User Ratings
    TipaltiVertex
    Likelihood to Recommend
    9.0
    (103 ratings)
    9.0
    (167 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    8.0
    (20 ratings)
    Usability
    9.1
    (79 ratings)
    8.6
    (63 ratings)
    Availability
    9.1
    (1 ratings)
    8.5
    (10 ratings)
    Performance
    8.2
    (1 ratings)
    8.5
    (10 ratings)
    Support Rating
    7.3
    (14 ratings)
    7.5
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    8.7
    (3 ratings)
    Online Training
    7.3
    (2 ratings)
    8.6
    (5 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    9.9
    (17 ratings)
    Configurability
    7.3
    (2 ratings)
    9.0
    (80 ratings)
    Ease of integration
    6.4
    (1 ratings)
    9.9
    (7 ratings)
    Product Scalability
    6.4
    (1 ratings)
    8.7
    (57 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    8.9
    (20 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    8.0
    (13 ratings)
    User Testimonials
    TipaltiVertex
    Likelihood to Recommend
    Tipalti
    I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.
    Incentivized
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    Vertex Inc.
    I have used Vertex since the very beginning of my career. I have always found the information clear, and easy to use. The documentation to use the product was thorough. We file returns in all 45 states that have sales / use taxes and having the ability to import data, key additional data in and print out a signature ready return has made life easy. I've never wanted to look at any other return preparation software as none of them come close to the product that Vertex created.
    Incentivized
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    Pros
    Tipalti
    • Tipalti has a very user friendly interface, clearly laid out and easy to navigate
    • The audit trail feature is hugely helpful to track an invoice's progress through the system
    • Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
    • We were able to put in strong controls around changes to vendor data
    Read full review
    Vertex Inc.
    • Vertex does a great job of building in-house industry expertise (leasing in our case) so they truly understand the tax technical and compliance obstacles we face day to day.
    • Vertex actively solicits for and responds to customer feedback on development and product roadmap suggestions. The Leasing users group is an example where Vertex takes an active role in communicating with and taking feedback from our industry.
    • Vertex tax updates are very timely and thorough, which makes the compliance process less stressful for our team.
    Incentivized
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    Cons
    Tipalti
    • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
    Read full review
    Vertex Inc.
    • Reporting: Vertex VAT Compliance is not fully ready to support all EU country's requirements.
    • Data storage.
    • Online reporting in VVC: many countries require to report VAT Declaration in an electronic way. This function is still missing for some of the countries from VVC.
    Incentivized
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    Likelihood to Renew
    Tipalti
    Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
    Incentivized
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    Vertex Inc.
    We are satisfied with the overall performance of Vertex. The software has provided my company with many efficiencies. We have shorted our audits and found that many audits are happy that we are using Vertex to calculate our taxes. We no longer need to worry about updating our rates each month since Vertex sends us a file to upload
    Incentivized
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    Usability
    Tipalti
    Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.
    Incentivized
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    Vertex Inc.
    Vertex itself is very good software. Its tax calculation is very accurate, and there should be no doubt whether Vertex is calculating the tax. Customer support is also good, and the response is quick. The updates are also good and easy to understand, making this an excellent application.
    Incentivized
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    Reliability and Availability
    Tipalti
    Tipalti has always been responsive to our questions and concerns.
    Read full review
    Vertex Inc.
    I have always felt VERTEX support was available when needed, and I have felt comfortable calling in some heavy hitters when needed
    Incentivized
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    Performance
    Tipalti
    No issues here. Generally has been pretty fast.
    Read full review
    Vertex Inc.
    Our Vertex performance is good, although we are now experiencing Error 502 when adding additional data points to our transaction tester single tests. At Exchange, I was told to reach out to support....that most likely the On Demand system needed some additional CPU resource added. I have a currently open ticket, that has not yet been fixed on this matter
    Incentivized
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    Support Rating
    Tipalti
    Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
    Incentivized
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    Vertex Inc.
    Level 1 support has always been kind and understanding but times they do not always provided the technical help sometimes their response or protocol is not related. I feel that I have to beg for a developer to look over my issue. On the other hand, there have been times a Level 1 support person has taken the time to research my issue and provide valid feedback & solution
    Incentivized
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    In-Person Training
    Tipalti
    No answers on this topic
    Vertex Inc.
    By training I'm referring to our engagement with Vertex Consulting's professional services group. Each person on the engagement had prior leasing industry tax experience and most if not all used O Series before joining Vertex. Consultants with industry specific tax experience provide so much more than just "training". They are able to engage in deep tax technical discussions with actual experience while in private practice. This coupled with having visibility to how numerous other leasing peers approach similar tax issues is a huge plus on top of the standard training.
    Incentivized
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    Online Training
    Tipalti
    Tipalti provides great How to online guide
    Read full review
    Vertex Inc.
    Vertex has offered multiple webinars for the products we have purchased that are informative and helpful. I've also attended a few of the Vertex annual conferences where I was able to strength my knowledge of Vertex. I also found that their online library and videos can be helpful in resolving issues and answering questions.
    Incentivized
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    Implementation Rating
    Tipalti
    The salesperson involved was involved in implementation which I found very helpful.
    Incentivized
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    Vertex Inc.
    The implementation is challenging, make no mistake but will provide much value over time. Make sure you have full support of IT and your major stakeholders in your company. I found that while many people claimed to understand tax was important, they had no idea how deep tax in entrenched throughout the lease life cycle.
    Incentivized
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    Alternatives Considered
    Tipalti
    From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.
    Incentivized
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    Vertex Inc.
    In comparison specifically with Avalara, Vertex is better in every way. It is much more customizable and allows us to change the way our tax software is set up for our business needs. Avalara is much more constricted, and is using the SST system which can allow for simplified returns, but in our case was causing more problems. Avalara is also much more expensive than Vertex, for less capabilities. Vertex' customer support is much stronger than Avalara's, as they are focused on obtaining and retaining customers whereas Avalara was continually trying to find ways to get money from us
    Incentivized
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    Contract Terms and Pricing Model
    Tipalti
    I did not make the decision to purchase this product.
    Read full review
    Vertex Inc.
    No answers on this topic
    Scalability
    Tipalti
    We were given the option of only one integration.
    Read full review
    Vertex Inc.
    There needs to be a time-consuming setup both in the Enterprise Resource Platform and in Vertex and the related tools as well but once this is all established, Vertex is very proficient at calculating Sales and Use Tax in the USA and in Canada with GST/HST, as well as several of the provinces where we are located. As we added plants in different jurisdictions via greenfield expansion and aquisition, Vertex was able to integrate those as long as the tax department is fully informed of the system.
    Incentivized
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    Return on Investment
    Tipalti
    • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
    • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
    • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
    Incentivized
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    Vertex Inc.
    • We use Vertex on a monthly basis to see if tax has been over-accrued or over-charged on invoices. We do save tax every month using the tool. Not at liberty to share too much more - the technology does assist the human efforts.
    Incentivized
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    ScreenShots

    Tipalti Screenshots

    Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal

    Vertex Screenshots

    Screenshot of Vertex dashboard