Trakstar Hire vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trakstar Hire
Score 7.4 out of 10
N/A
Trakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Trakstar HireUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Trakstar HireUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Trakstar HireUKG Pro
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Trakstar Hire
8.5
11 Ratings
6% above category average
UKG Pro
8.5
456 Ratings
9% above category average
Job Requisition Management8.410 Ratings8.8434 Ratings
Company Website Posting9.29 Ratings9.1422 Ratings
Publish to Social Media7.47 Ratings8.7333 Ratings
Job Search Site Posting7.58 Ratings8.8390 Ratings
Customized Application Form7.110 Ratings00 Ratings
Resume Management8.810 Ratings00 Ratings
Duplicate Candidate Prevention7.811 Ratings7.1323 Ratings
Candidate Search8.510 Ratings00 Ratings
Applicant Tracking9.411 Ratings8.6421 Ratings
Collaboration9.410 Ratings00 Ratings
Task Creation and Delegation7.88 Ratings00 Ratings
Email Templates9.111 Ratings00 Ratings
User Permissions8.611 Ratings00 Ratings
Notifications and Alerts9.410 Ratings8.4388 Ratings
Reporting9.77 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Trakstar Hire
-
Ratings
UKG Pro
8.3
803 Ratings
6% above category average
Employee demographic data00 Ratings8.7731 Ratings
Employment history00 Ratings8.7762 Ratings
Job profiles and administration00 Ratings8.6733 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.3721 Ratings
Organizational charting00 Ratings7.7643 Ratings
Organization and location management00 Ratings8.2656 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.1517 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Trakstar Hire
-
Ratings
UKG Pro
8.6
746 Ratings
7% above category average
Pay calculation00 Ratings9.0709 Ratings
Support for external payroll vendors00 Ratings8.2336 Ratings
Off-cycle/On-Demand payment00 Ratings8.8231 Ratings
Benefit plan administration00 Ratings8.1643 Ratings
Direct deposit files00 Ratings9.3702 Ratings
Salary revision and increment management00 Ratings8.8573 Ratings
Reimbursement management00 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Trakstar Hire
-
Ratings
UKG Pro
8.4
563 Ratings
4% above category average
Approval workflow00 Ratings8.8504 Ratings
Balance details00 Ratings8.4529 Ratings
Annual carry-forward and encashment00 Ratings8.1434 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Trakstar Hire
-
Ratings
UKG Pro
8.5
798 Ratings
5% above category average
View and generate pay and benefit information00 Ratings8.8769 Ratings
Update personal information00 Ratings8.9776 Ratings
View company policy documentation00 Ratings8.5564 Ratings
Employee recognition00 Ratings7.4287 Ratings
View job history00 Ratings8.9759 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Trakstar Hire
-
Ratings
UKG Pro
8.5
189 Ratings
9% above category average
Tracking of all physical assets00 Ratings8.5189 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Trakstar Hire
-
Ratings
UKG Pro
7.7
734 Ratings
1% above category average
Report builder00 Ratings7.7714 Ratings
Pre-built reports00 Ratings7.9724 Ratings
Ability to combine HR data with external data00 Ratings7.5495 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Trakstar Hire
-
Ratings
UKG Pro
8.6
557 Ratings
7% above category average
New hire portal00 Ratings8.6554 Ratings
Manager tracking tools00 Ratings8.6444 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Trakstar Hire
-
Ratings
UKG Pro
7.9
377 Ratings
3% below category average
Corporate goal setting00 Ratings8.1293 Ratings
Individual goal setting00 Ratings7.7359 Ratings
Line-of sight-visibility00 Ratings7.9251 Ratings
Performance tracking00 Ratings7.8333 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Trakstar Hire
-
Ratings
UKG Pro
8.1
465 Ratings
2% above category average
Performance plans00 Ratings7.8415 Ratings
Performance improvement plans00 Ratings7.7326 Ratings
Review status tracking00 Ratings8.3436 Ratings
Review reminders00 Ratings8.3397 Ratings
Multiple review frequency00 Ratings8.3337 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Trakstar Hire
-
Ratings
UKG Pro
8.4
187 Ratings
6% above category average
Create succession plans/pools00 Ratings8.5155 Ratings
Candidate ranking00 Ratings8.3164 Ratings
Candidate search00 Ratings8.4163 Ratings
Candidate development00 Ratings8.5152 Ratings
Best Alternatives
Trakstar HireUKG Pro
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.5 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Trakstar HireUKG Pro
Likelihood to Recommend
8.8
(11 ratings)
8.3
(928 ratings)
Likelihood to Renew
1.0
(1 ratings)
8.9
(194 ratings)
Usability
8.0
(1 ratings)
8.5
(188 ratings)
Availability
-
(0 ratings)
10.0
(74 ratings)
Performance
-
(0 ratings)
9.4
(331 ratings)
Support Rating
10.0
(1 ratings)
6.6
(492 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
-
(0 ratings)
9.1
(202 ratings)
Implementation Rating
-
(0 ratings)
9.9
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
9.9
(65 ratings)
Product Scalability
-
(0 ratings)
9.4
(93 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
Trakstar HireUKG Pro
Likelihood to Recommend
Mitratech
Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
Mitratech
  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Mitratech
  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
Mitratech
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
Read full review
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
Mitratech
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
Read full review
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
Mitratech
No answers on this topic
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
Mitratech
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Support Rating
Mitratech
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
Read full review
UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Read full review
In-Person Training
Mitratech
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Online Training
Mitratech
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
Read full review
Implementation Rating
Mitratech
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review
Alternatives Considered
Mitratech
Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
Read full review
UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
Read full review
Scalability
Mitratech
No answers on this topic
UKG
Read full review
Return on Investment
Mitratech
  • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
  • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice