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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TransUnion TruAudience

    Score7 out of 10
    N/ATruAudience from TransUnion, which contains technology from Signal Tag Management and Neustar Marketing, is a solution that aims to help marketers, web analysts and agencies establish autonomy from IT development cycles, accelerate the launch of new data-driven initiatives and campaigns while significantly improving website performance.N/A

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    TransUnion TruAudienceWebex App
    Editions & Modules
    No answers on this topic
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    TransUnion TruAudienceWebex App
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    TransUnion TruAudienceWebex App
    Considered Both Products
    TransUnion
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    600 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    523 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    606 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    380 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    440 Answers
    Features
    TransUnion TruAudienceWebex App
    Security
    Comparison of Security features of TransUnion TruAudience and Webex App
    Feature
    TransUnion TruAudience
    9.0
    2 Ratings
    6% above category average
    Webex App
    -
    Ratings
    Role-based user permissions9.02 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of TransUnion TruAudience and Webex App
    Feature
    TransUnion TruAudience
    8.4
    2 Ratings
    4% above category average
    Webex App
    -
    Ratings
    Tag library7.02 Ratings00 Ratings
    Tag variable mapping9.02 Ratings00 Ratings
    Ease of writing custom tags9.02 Ratings00 Ratings
    Rules-driven tag execution9.02 Ratings00 Ratings
    Tag performance monitoring10.02 Ratings00 Ratings
    Page load times7.02 Ratings00 Ratings
    Mobile app tagging7.01 Ratings00 Ratings
    Library of JavaScript extensions9.02 Ratings00 Ratings
    Data Management & Integrity
    Comparison of Data Management & Integrity features of TransUnion TruAudience and Webex App
    Feature
    TransUnion TruAudience
    9.0
    2 Ratings
    10% above category average
    Webex App
    -
    Ratings
    Event tracking10.02 Ratings00 Ratings
    Mobile event tracking9.02 Ratings00 Ratings
    Data distribution management9.02 Ratings00 Ratings
    Universal data layer10.02 Ratings00 Ratings
    Automated error checking7.02 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of TransUnion TruAudience and Webex App
    Feature
    TransUnion TruAudience
    -
    Ratings
    Webex App
    8.3
    639 Ratings
    7% above category average
    Task Management00 Ratings8.0362 Ratings
    Gantt Charts00 Ratings7.5173 Ratings
    Scheduling00 Ratings8.7501 Ratings
    Workflow Automation00 Ratings8.4244 Ratings
    Mobile Access00 Ratings8.8601 Ratings
    Search00 Ratings8.3513 Ratings
    Visual planning tools00 Ratings8.5278 Ratings
    Communication
    Comparison of Communication features of TransUnion TruAudience and Webex App
    Feature
    TransUnion TruAudience
    -
    Ratings
    Webex App
    7.8
    681 Ratings
    2% below category average
    Chat00 Ratings9.1671 Ratings
    Notifications00 Ratings8.6662 Ratings
    Discussions00 Ratings8.6613 Ratings
    Surveys00 Ratings8.3350 Ratings
    Internal knowledgebase00 Ratings8.3307 Ratings
    Integrates with GoToMeeting00 Ratings8.4152 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings2.1175 Ratings
    Integrates with Outlook00 Ratings8.8381 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of TransUnion TruAudience and Webex App
    Feature
    TransUnion TruAudience
    -
    Ratings
    Webex App
    8.1
    591 Ratings
    1% above category average
    Versioning00 Ratings8.1362 Ratings
    Video files00 Ratings8.5512 Ratings
    Audio files00 Ratings8.7511 Ratings
    Document collaboration00 Ratings8.4474 Ratings
    Access control00 Ratings8.3376 Ratings
    Advanced security features00 Ratings8.7390 Ratings
    Integrates with Google Drive00 Ratings5.1171 Ratings
    Device sync00 Ratings8.5365 Ratings
    Best Alternatives
    TransUnion TruAudienceWebex App
    Small Businesses
    Google Tag Manager
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Adobe Experience Platform Launch
    Score8.4 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Adobe Dynamic Tag Management (discontinued)
    Score10 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TransUnion TruAudienceWebex App
    Likelihood to Recommend
    7.0
    (7 ratings)
    8.6
    (748 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    8.4
    (34 ratings)
    Usability
    7.0
    (1 ratings)
    8.9
    (393 ratings)
    Availability
    -
    (0 ratings)
    9.4
    (13 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (12 ratings)
    Support Rating
    5.0
    (1 ratings)
    8.6
    (396 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.1
    (16 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (15 ratings)
    Ease of integration
    -
    (0 ratings)
    8.7
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (11 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.7
    (13 ratings)
    User Testimonials
    TransUnion TruAudienceWebex App
    Likelihood to Recommend
    TransUnion
    Well suited to campaigns and smaller task teams of less than 100. For these sizes, the group conversations work well, and the ability to search conversations and multimedia is perfect for finding previous information. For larger groups, information could very easily get lost, and requires a break-up into groups that would defeat the purpose of such a group chat.
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    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
    Read full review
    Pros
    TransUnion
    • Populating your library with new tags is simple whether you're duplicating an existing tag or creating an entirely new one.
    • Creating the firing conditions for a tag.
    • Adding users to different groups with limited or full admin permissions.
    • If you know JavaScript, you shouldn't have an issue with assigning values to the proper variables once your data layer is set up for each page and/or action.
    Incentivized
    Read full review
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Cons
    TransUnion
    • Placing quotes around variable names in the Tag Attributes, but not in the Event Handlers has caused me to mess up more than once.
    • Being able to search the account for all instances of certain text would be very helpful (e.g., search for s.eVar30 to find all places where I set that SiteCatalyst variable).
    Incentivized
    Read full review
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    TransUnion
    Because of all of the previous benefits that I mentioned, GM has mandated that any DSP that we use for their campaigns must be integrated with BrightTag. Therefore we will have to use BrightTag for all future GM business
    Read full review
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
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    Usability
    TransUnion
    Based on the features and current usage. It shows some buggy pages plus the service and support is really very slow. The updates are not regular and company needs to work on that. The usability is good and reporting of tags is accurate which is the best part. The pricing of the product is good and can be used by organizations of all sizes.
    Incentivized
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    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
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    Reliability and Availability
    TransUnion
    No answers on this topic
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
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    Performance
    TransUnion
    No answers on this topic
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
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    Support Rating
    TransUnion
    Support is really slow and it takes days to resolve an issue. Plus we have to inquire regularly for the status of resolution. Company should definitely work towards that
    Incentivized
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    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
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    In-Person Training
    TransUnion
    No answers on this topic
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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    Online Training
    TransUnion
    No answers on this topic
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
    Read full review
    Implementation Rating
    TransUnion
    No answers on this topic
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
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    Alternatives Considered
    TransUnion
    Most of the tag solutions I've worked with were not nearly as robust. Most systems will let you load another tag not directly placed on the site, but none provide all the different firing levers that BT does
    Read full review
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
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    Scalability
    TransUnion
    No answers on this topic
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
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    Return on Investment
    TransUnion
    • Wonderful for ensuring we meet our logistical and record-keeping requirements
    • Negative at being the best at quality-of-life options, like specific muting
    • Great at allowing a casual work environment in having chats for memes, pets, etc.
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    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    ScreenShots