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TriNet HR Plus vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TriNet HR Plus

    Score4.3 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Kronos Workforce Dimensions / UKG Dimensions (discontinued)

    Score6.9 out of 10
    N/AKronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
    Pricing
    TriNet HR PlusKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TriNet HR PlusKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional Details
    More Pricing Information
    Community Pulse
    TriNet HR PlusKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Considered Both Products
    TriNet
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    89 Answers
    100%
    Would buy again
    32 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    83 Answers
    100%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    91 Answers
    94%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    64 Answers
    71%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    69 Answers
    60%
    Implementation went as expected
    18 Answers
    Features
    TriNet HR PlusKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Human Resource Management
    Comparison of Human Resource Management features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Employee demographic data6.5112 Ratings00 Ratings
    Employment history7.5106 Ratings00 Ratings
    Job profiles and administration6.0106 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.6.0111 Ratings00 Ratings
    Organizational charting5.5120 Ratings00 Ratings
    Organization and location management7.0123 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.5109 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Pay calculation8.0104 Ratings00 Ratings
    Support for external payroll vendors6.052 Ratings00 Ratings
    Off-cycle/On-Demand payment7.066 Ratings00 Ratings
    Benefit plan administration7.5109 Ratings00 Ratings
    Direct deposit files7.5104 Ratings00 Ratings
    Salary revision and increment management7.597 Ratings00 Ratings
    Reimbursement management7.068 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Approval workflow6.5117 Ratings00 Ratings
    Balance details6.0115 Ratings00 Ratings
    Annual carry-forward and encashment7.095 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    View and generate pay and benefit information7.5129 Ratings00 Ratings
    Update personal information8.0135 Ratings00 Ratings
    View company policy documentation7.0122 Ratings00 Ratings
    Employee recognition4.566 Ratings00 Ratings
    View job history7.5104 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Tracking of all physical assets7.023 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Report builder6.0104 Ratings00 Ratings
    Pre-built reports7.5106 Ratings00 Ratings
    Ability to combine HR data with external data5.567 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    New hire portal7.5114 Ratings00 Ratings
    Manager tracking tools5.594 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Corporate goal setting3.240 Ratings00 Ratings
    Individual goal setting3.243 Ratings00 Ratings
    Line-of sight-visibility2.338 Ratings00 Ratings
    Performance tracking3.240 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Performance plans6.558 Ratings00 Ratings
    Performance improvement plans6.054 Ratings00 Ratings
    Review status tracking6.056 Ratings00 Ratings
    Review reminders7.056 Ratings00 Ratings
    Multiple review frequency7.052 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Create succession plans/pools2.021 Ratings00 Ratings
    Candidate ranking5.723 Ratings00 Ratings
    Candidate search4.625 Ratings00 Ratings
    Candidate development4.624 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of TriNet HR Plus and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Job Requisition Management5.122 Ratings00 Ratings
    Company Website Posting6.118 Ratings00 Ratings
    Publish to Social Media5.116 Ratings00 Ratings
    Job Search Site Posting5.118 Ratings00 Ratings
    Duplicate Candidate Prevention6.421 Ratings00 Ratings
    Applicant Tracking6.920 Ratings00 Ratings
    Notifications and Alerts5.526 Ratings00 Ratings
    Best Alternatives
    TriNet HR PlusKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Small Businesses
    UZIO
    Score9.4 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Harri
    Score6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TriNet HR PlusKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    6.6
    (145 ratings)
    7.1
    (32 ratings)
    Likelihood to Renew
    8.5
    (11 ratings)
    -
    (0 ratings)
    Usability
    6.5
    (36 ratings)
    6.9
    (2 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (42 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    TriNet HR PlusKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Discontinued Products
    UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
    Incentivized
    Read full review
    Pros
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Discontinued Products
    • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
    • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
    • UI is very easy to follow and intuitive
    Incentivized
    Read full review
    Cons
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Discontinued Products
    • You got to have a solution for employees with multiple jobs
    • Need to allow customers to easily access your integration technology
    • Your business structure is too restrictive and making the application far less flexible
    • Your professional service team needs a lot of improvement, especially in the execution part
    • Need to have a proven and working interface for business structure automation.
    Incentivized
    Read full review
    Likelihood to Renew
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Discontinued Products
    UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
    Incentivized
    Read full review
    Reliability and Availability
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    Discontinued Products
    • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
    • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
    • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
    Incentivized
    Read full review
    In-Person Training
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Discontinued Products
    UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
    Incentivized
    Read full review
    Scalability
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    Discontinued Products
    • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
    • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
    Incentivized
    Read full review
    ScreenShots

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management

    Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

    Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations