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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    VerticalResponse

    Score10 out of 10
    N/AVerticalResponse is an email campaign management software and services platform from Deluxe. In addition to providing email marketing tools, VerticalResponse offers fully managed email marketing services from campaign launch and management to reporting and analysis.

    $9

    per month

    Zoho Recruit

    Score7.6 out of 10
    N/AZoho Recruit is a cloud-based ATS. Zoho offers a full suite of features typical of applicant tracking systems, including social recruiting and resume parsing. Its custom automatable reports enable analyses of processing and information sharing. It is available in Free, Standard, and Enterprise versions.

    $25

    per month per user

    Pricing
    VerticalResponseZoho Recruit
    Editions & Modules
    Basic
    $11.00
    per month
    Pro
    $16.00
    per month
    Pro Plus
    $196.00
    per month
    Forever Free
    $0
    Standard
    $25
    per month per user
    Professional
    $50
    per month per user
    Enterprise
    $75
    per month per user
    Offerings
    Pricing Offerings
    VerticalResponseZoho Recruit
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$30 per user per month
    Additional Details—Zoho recruit also provides options for add-ons such as a client portal ($6/license/month) and video interviews ($12/license/month).
    More Pricing Information
    Community Pulse
    VerticalResponseZoho Recruit
    Considered Both Products
    VerticalResponse
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    18 Answers
    Features
    VerticalResponseZoho Recruit
    Email & Online Marketing
    Comparison of Email & Online Marketing features of VerticalResponse and Zoho Recruit
    Feature
    VerticalResponse
    9.9
    8 Ratings
    21% above category average
    Zoho Recruit
    -
    Ratings
    WYSIWYG email editor10.07 Ratings00 Ratings
    Dynamic content10.05 Ratings00 Ratings
    Ability to test dynamic content10.04 Ratings00 Ratings
    Landing pages10.04 Ratings00 Ratings
    A/B testing10.05 Ratings00 Ratings
    Mobile optimization10.05 Ratings00 Ratings
    Email deliverability reporting10.08 Ratings00 Ratings
    List management10.08 Ratings00 Ratings
    Triggered drip sequences9.02 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of VerticalResponse and Zoho Recruit
    Feature
    VerticalResponse
    10.0
    9 Ratings
    27% above category average
    Zoho Recruit
    -
    Ratings
    Dashboards10.09 Ratings00 Ratings
    Standard reports10.09 Ratings00 Ratings
    Custom reports10.06 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of VerticalResponse and Zoho Recruit
    Feature
    VerticalResponse
    10.0
    1 Ratings
    20% above category average
    Zoho Recruit
    -
    Ratings
    URL Validation10.01 Ratings00 Ratings
    Link Tracking10.01 Ratings00 Ratings
    Image Validation10.01 Ratings00 Ratings
    Inbox Display10.01 Ratings00 Ratings
    Email Accessibility Tools10.01 Ratings00 Ratings
    Spelling and Grammar Check10.01 Ratings00 Ratings
    Spam Testing10.01 Ratings00 Ratings
    Email Previews10.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of VerticalResponse and Zoho Recruit
    Feature
    VerticalResponse
    -
    Ratings
    Zoho Recruit
    6.6
    37 Ratings
    18% below category average
    Job Requisition Management00 Ratings4.235 Ratings
    Company Website Posting00 Ratings7.030 Ratings
    Publish to Social Media00 Ratings6.025 Ratings
    Job Search Site Posting00 Ratings7.031 Ratings
    Customized Application Form00 Ratings5.033 Ratings
    Resume Management00 Ratings7.936 Ratings
    Duplicate Candidate Prevention00 Ratings9.032 Ratings
    Candidate Search00 Ratings7.035 Ratings
    Applicant Tracking00 Ratings7.937 Ratings
    Collaboration00 Ratings7.519 Ratings
    Task Creation and Delegation00 Ratings7.417 Ratings
    Email Templates00 Ratings2.333 Ratings
    User Permissions00 Ratings7.935 Ratings
    Notifications and Alerts00 Ratings5.233 Ratings
    Reporting00 Ratings6.833 Ratings
    Best Alternatives
    VerticalResponseZoho Recruit
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Emma by Marigold
    Score8.4 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    VerticalResponseZoho Recruit
    Likelihood to Recommend
    10.0
    (28 ratings)
    7.9
    (38 ratings)
    Likelihood to Renew
    8.6
    (19 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (5 ratings)
    4.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (4 ratings)
    6.0
    (6 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    VerticalResponseZoho Recruit
    Likelihood to Recommend
    VerticalResponse
    For businesses requiring advanced email marketing features like sophisticated automation, in-depth analytics, and extensive customization, VerticalResponse might fall short due to its limited featuresVerticalResponse is ideal for small businesses or freelancers who need a simple, straightforward email marketing tool. Its ease of use and basic features make it suitable for those without extensive technical expertise in email marketing
    Incentivized
    Read full review
    Zoho
    With the business I am in I have to be able to search and reach potential candidates from hours away due to the scope of the contract we have covering a solid couple hundred sq. miles of the state; so being able to have a software that can search, sort, rank, and suggest candidates without having to spend ours of time or driving hours for an interview I can connect with one person and make a decision and have the software there for them and send an email or two with the steps and instructions and 5 minutes later be doing the same for another candidate hours away without even needing to leave the office or even from home and knowing that I'm able to monitor and adjust the steps or make adjustments along the way and being able to trust that it is choosing quality candidates and able to help me hire the right people to do my job to keep my contractors and homeowners safe is amazing for our business.
    Incentivized
    Read full review
    Pros
    VerticalResponse
    • I love the ease of list builder because we often times have a lot of data to import. It would be simply impossible without this tool, considering the amount of customer data we have for any one given email.
    • We really enjoy the ease of use of the HTML wizard as well. It helps even a novice be able to make a beautiful and attention grabbing email.
    • The dashboard is functional and easy to find when you need with a quick search.
    Incentivized
    Read full review
    Zoho
    • Like other HR-based services, Zoho Recruit allows you to track the behavior of candidates during the execution of your hiring process, so that you can create constant notes of any problems that may arise and that may prevent a proper job.
    • The relationship between employers and candidates can be measured, which is excellent for creating reports on the development of each hiring process, and employees can then be evaluated on their ability to manage and communicate correctly with each candidate under their direct care.
    • Hiring sessions can be recorded using a variety of methods. It does not necessarily have to be done using an audiovisual recording tool (which is possible through different integrations) but a convenient recording system that allows you to note down important data, and where even the candidate's photographs can be saved.
    • We believe that some features of Zoho Recruit's support service could be improved, although this is probably a general service by the Zoho team for all their programs. The staff is not sufficiently explanatory, and therefore we have not been able to meet our expectations for troubleshooting.
    • We like that using Zoho Recruit is so convenient, and that it interfaces well with the other services that the entire Zoho suite has to offer: Zoho Recruit is a good alternative for human resources, which shows a reliable and easy-to-manage operability, so that all registration and follow-up processes are simple.
    Incentivized
    Read full review
    Cons
    VerticalResponse
    • The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
    • Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.
    Read full review
    Zoho
    • Zoho Recruit should allow for customization of pipelines based on department/role to be hired.
    • Zoho Recruit should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary.
    • Zoho Recruit could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.
    Incentivized
    Read full review
    Likelihood to Renew
    VerticalResponse
    Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.
    Read full review
    Zoho
    We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
    Incentivized
    Read full review
    Usability
    VerticalResponse
    I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much
    Incentivized
    Read full review
    Zoho
    The user interface looks clunky and designed by engineers. I suspect it didn't undergo much user testing.
    Incentivized
    Read full review
    Reliability and Availability
    VerticalResponse
    Never had an issue with uptime
    Read full review
    Zoho
    No answers on this topic
    Performance
    VerticalResponse
    No issues
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    VerticalResponse
    At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor
    Incentivized
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    Zoho
    I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done. I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.
    Incentivized
    Read full review
    Online Training
    VerticalResponse
    Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    VerticalResponse
    Salesforce integration never worked right. We had to abandon.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    VerticalResponse
    In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform in place. Typically I am also teaching the client how to use this tool and the Vertical Response visual interface is very easy for me to teach a client how to navigate and create their own campaigns.
    Incentivized
    Read full review
    Zoho
    Zohorecruit is the best platform for small and mid-sized companies. It will help us to save lots of time in the recruitment and hiring journey. We have used Oorwin also in the past, but this is much better than the Oorwin, and it's very robust and easy to use, and the site is very fast.
    Incentivized
    Read full review
    Return on Investment
    VerticalResponse
    • We were able to blast out promotions our company was having to customers which created an increase in business.
    • By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
    • Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.
    Incentivized
    Read full review
    Zoho
    • I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
    • We did not need to hire more HR managers as the system helped to manage the processes automatically.
    • We saved money with Zoho Recruit for sure. And this was very best.
    Incentivized
    Read full review
    ScreenShots