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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Workzone

    Score9.1 out of 10
    N/AWorkzone is a web-based tool for project management and collaboration from Workzone in Norristown, PA, that contains a full array of the features needed for project management. It's hub is the project dashboard, which provides a platform for team communication and tracking tasks over time as they progress towards completion. An automated to-do list can be sent to each user. Alerts flag issues nearing a critical moment or events of which team members need be aware. Templates classify projects and…

    $24

    Per Month Per User

    Pricing
    Webex AppWorkzone
    Editions & Modules
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Team
    $24.00
    Per Month Per User
    Professional
    $34.00
    Per Month Per User
    Enterprise
    $43.00
    Per Month Per User
    Offerings
    Pricing Offerings
    Webex AppWorkzone
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Webex AppWorkzone
    Considered Both Products
    Cisco
    No answer on this topic
    Workzone
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    600 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    523 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    606 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    380 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    440 Answers
    No answers on this topic
    Features
    Webex AppWorkzone
    Project Management
    Comparison of Project Management features of Webex App and Workzone
    Feature
    Webex App
    8.3
    638 Ratings
    7% above category average
    Workzone
    8.6
    9 Ratings
    11% above category average
    Task Management8.0362 Ratings10.08 Ratings
    Gantt Charts7.5173 Ratings8.85 Ratings
    Scheduling8.7501 Ratings9.08 Ratings
    Workflow Automation8.4244 Ratings9.68 Ratings
    Mobile Access8.8600 Ratings9.65 Ratings
    Search8.3512 Ratings00 Ratings
    Visual planning tools8.5278 Ratings00 Ratings
    Resource Management00 Ratings9.08 Ratings
    Team Collaboration00 Ratings10.08 Ratings
    Support for Agile Methodology00 Ratings8.01 Ratings
    Support for Waterfall Methodology00 Ratings8.43 Ratings
    Document Management00 Ratings9.07 Ratings
    Email integration00 Ratings1.43 Ratings
    Timesheet Tracking00 Ratings9.05 Ratings
    Change request and Case Management00 Ratings10.02 Ratings
    Budget and Expense Management00 Ratings8.44 Ratings
    Communication
    Comparison of Communication features of Webex App and Workzone
    Feature
    Webex App
    7.8
    680 Ratings
    2% below category average
    Workzone
    -
    Ratings
    Chat9.1670 Ratings00 Ratings
    Notifications8.6661 Ratings00 Ratings
    Discussions8.6612 Ratings00 Ratings
    Surveys8.2349 Ratings00 Ratings
    Internal knowledgebase8.3307 Ratings00 Ratings
    Integrates with GoToMeeting8.4152 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts2.1175 Ratings00 Ratings
    Integrates with Outlook8.8381 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Webex App and Workzone
    Feature
    Webex App
    8.0
    590 Ratings
    1% below category average
    Workzone
    -
    Ratings
    Versioning8.1361 Ratings00 Ratings
    Video files8.5512 Ratings00 Ratings
    Audio files8.6511 Ratings00 Ratings
    Document collaboration8.4474 Ratings00 Ratings
    Access control8.3376 Ratings00 Ratings
    Advanced security features8.7390 Ratings00 Ratings
    Integrates with Google Drive5.1171 Ratings00 Ratings
    Device sync8.5365 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Webex App and Workzone
    Feature
    Webex App
    -
    Ratings
    Workzone
    6.0
    1 Ratings
    25% below category average
    Project & financial reporting00 Ratings6.01 Ratings
    Best Alternatives
    Webex AppWorkzone
    Small Businesses
    Flock
    Score9.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex AppWorkzone
    Likelihood to Recommend
    8.6
    (747 ratings)
    9.0
    (16 ratings)
    Likelihood to Renew
    8.4
    (34 ratings)
    1.4
    (8 ratings)
    Usability
    8.9
    (393 ratings)
    10.0
    (4 ratings)
    Availability
    9.3
    (13 ratings)
    9.0
    (1 ratings)
    Performance
    7.7
    (12 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.6
    (396 ratings)
    10.0
    (2 ratings)
    In-Person Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (7 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    7.1
    (16 ratings)
    9.0
    (1 ratings)
    Configurability
    7.3
    (15 ratings)
    7.0
    (1 ratings)
    Ease of integration
    8.7
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (12 ratings)
    5.2
    (2 ratings)
    Vendor post-sale
    8.4
    (11 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    8.7
    (13 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Webex AppWorkzone
    Likelihood to Recommend
    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
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    Workzone
    Workzone eliminates confusion and ensures that the team uses the latest version of files by organizing these files and adding version numbers as files are being revised. The team can share these files with other team members or with clients and even set file permissions to ensure individuals get access to those files that are only appropriate to them and avoid confidential information getting into the wrong hands. The system notifies the users of the progress of their tasks, comments or calendar events through alerts.
    Incentivized
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    Pros
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
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    Workzone
    • WorkZone is good at basic project management like scheduling and time management.
    • The software can be set to send you a daily email with the list of the tasks that you need to get done for that day.
    • Workzone allows the admin for the account to pick and choose which clients/projects can be seen by each person with an account, which allows each user to focus on the projects that they are involved in without being distracted by other things.
    Incentivized
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    Cons
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
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    Workzone
    • One of the reasons we left WorkZone was due to how videos/roughs were presented. While WorkZone does allow for a customizable and professional, clean looking interface; it did not offer everything we needed when it came to cross platform integration.
    • WorkZone was also a little more pricy compared to a few competitors. WorkZone is worth the price and we loved using it, but a competitor offered an added feature that WorkZone does not offer that tipped the scales.
    • There is no 'library'. As an AD Agency, we have worked on a lot of different spots for a lot of different clients. WorkZone did not offer a comprehensive library for us to upload content and use for presentations purposes. If WorkZone does add this feature later on down the road, it would be a great improvement and we would give serious thought about switching back.
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    Likelihood to Renew
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
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    Workzone
    Because of time constraints, our team hasn't been able to fully implement and change our existing processes. If we can get our templates set up and maybe some better export options figured out, I think it'll be a no-brainer to renew, but until then it maybe be difficult to financially justify something we're only partially using.
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    Usability
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
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    Workzone
    WorkZone was very easy to learn, especially for the members of our team who were not as technology-savvy. WorkZone offered unlimited training as well, making it easy to transition new team members to the program, as we were a startup organization consistently adding new team members.
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    Reliability and Availability
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
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    Workzone
    Throughout the use of the WorkZone software, we never had a issue with it being unavailable. This is important, considering we wanted to access our projects and see our progress at any moment. WorkZone was always available and made constant supervision of tasks and goals easy; no excuses for not checking in on the status of a project.
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    Performance
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
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    Workzone
    I have zero complaints about the performance of WorkZone; for our organization's needs, it was a perfect tool for keeping track of various responsibilities and tasks. We never experienced a lag or down-time when using the software, and the simple interface made things exactly that from our end...simple. WorkZone is a fantastic tool for work management that never fails to perform, in my experience.
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    Support Rating
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
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    Workzone
    The team at WorkZone is incredibly helpful and very willing to lend support when they can. Our team was constantly growing, and our new team members needed training every time someone cam on board. The WorkZone support staff was more than willing to ensure our new team members were completely comfortable using the software and set up for success.
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    In-Person Training
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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    Workzone
    No answers on this topic
    Online Training
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
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    Workzone
    The WorkZone trainers are wonderful! They offered us unlimited over-the-phone and online support, and the trainings were always informative. The WorkZone support team was willing to answer multiple questions and review sections of the training if need be. They were always accommodating, and trainings were scheduled very quickly for when our team needed them!
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    Implementation Rating
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
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    Workzone
    Implementation of WorkZone was very easy. We simply log into a portal online and begin to set up our projects. Access codes were sent very quickly to our team, so there was practically no delay once we signed the contract for our subscription. Training was scheduled quickly and was very helpful, especially as new team members joined our organization.
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    Alternatives Considered
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
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    Workzone
    I selected WorkZone based on several criteria: 1. It is web based 2. It has more robust reporting capabilities 3. the price was right 4. It was easy to use and easy to train people 5. Timelines are easy to update.
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    Scalability
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
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    Workzone
    We are a small organization, so the need to expand our use of WorkZone was limited. I only rate it below a 10 simply because I do not have much experience with the scaleability of the product. From the previews and training sessions, it does seem that the software can easily be adjusted to accommodate a growing workload; something we may use in future, just not at this point in our organization's development.
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    Return on Investment
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
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    Workzone
    • It has positively affected our workflow - keeping projects moving without requiring constant back and forth of emails and other communications.
    • It has helped our team to avoid missing crucial steps in project and client management.
    • We are definitely more efficient when WorkZone is being used and updated properly!
    Incentivized
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    ScreenShots

    Workzone Screenshots

    Screenshot of Project DashboardScreenshot of Document ManagementScreenshot of Collaboration