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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Whova

    Score9.6 out of 10
    N/AWhova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.N/A

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    WhovaZoho Assist
    Editions & Modules
    No answers on this topic
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    WhovaZoho Assist
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional DetailsWhova offers discounts for multi-event packages.—
    More Pricing Information
    Features
    WhovaZoho Assist
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Whova and Zoho Assist
    Feature
    Whova
    8.4
    72 Ratings
    3% below category average
    Zoho Assist
    -
    Ratings
    Responsive Design for Web Access7.656 Ratings00 Ratings
    Mobile Application9.071 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.660 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Whova and Zoho Assist
    Feature
    Whova
    8.2
    69 Ratings
    2% below category average
    Zoho Assist
    -
    Ratings
    Calendar integration8.650 Ratings00 Ratings
    Meeting initiation8.751 Ratings00 Ratings
    Integrates with social media8.150 Ratings00 Ratings
    Record meetings / events7.031 Ratings00 Ratings
    Slideshows8.136 Ratings00 Ratings
    Event registration8.756 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Whova and Zoho Assist
    Feature
    Whova
    8.0
    66 Ratings
    4% below category average
    Zoho Assist
    -
    Ratings
    Live chat7.639 Ratings00 Ratings
    Audience polling8.255 Ratings00 Ratings
    Q&A8.261 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Whova and Zoho Assist
    Feature
    Whova
    8.7
    43 Ratings
    2% above category average
    Zoho Assist
    -
    Ratings
    User authentication9.040 Ratings00 Ratings
    Participant roles & permissions8.837 Ratings00 Ratings
    Confidential attendee list8.431 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Whova and Zoho Assist
    Feature
    Whova
    6.9
    47 Ratings
    20% below category average
    Zoho Assist
    -
    Ratings
    Branding options6.836 Ratings00 Ratings
    Integration to Marketing Automation7.030 Ratings00 Ratings
    Attendee list export6.938 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Whova and Zoho Assist
    Feature
    Whova
    8.2
    83 Ratings
    2% above category average
    Zoho Assist
    -
    Ratings
    Registration, RSVP, and ticketing8.964 Ratings00 Ratings
    Email marketing7.150 Ratings00 Ratings
    Livestreaming7.832 Ratings00 Ratings
    Audience engagement8.972 Ratings00 Ratings
    Event recording8.132 Ratings00 Ratings
    Virtual booths6.923 Ratings00 Ratings
    Networking8.977 Ratings00 Ratings
    Event analytics8.944 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Whova and Zoho Assist
    Feature
    Whova
    -
    Ratings
    Zoho Assist
    8.0
    24 Ratings
    1% above category average
    Screen sharing00 Ratings8.822 Ratings
    File transfer00 Ratings8.123 Ratings
    Instant message00 Ratings8.322 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.02 Ratings
    Access to sleeping/powered-off computers00 Ratings7.520 Ratings
    Over-the-Internet remote session00 Ratings8.823 Ratings
    Initiate remote control from mobile00 Ratings7.414 Ratings
    Remote management of servers & workstations00 Ratings9.019 Ratings
    Remote Active Directory® management00 Ratings4.43 Ratings
    Centralized management dashboard00 Ratings8.318 Ratings
    Session record00 Ratings8.515 Ratings
    Annotations00 Ratings7.513 Ratings
    Monitoring and Alerts00 Ratings7.14 Ratings
    Multi-platform remote control00 Ratings8.616 Ratings
    Best Alternatives
    WhovaZoho Assist
    Small Businesses
    Cvent Event Management
    Score8.8 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Splash
    Score7.8 out of 10
    Devolutions Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.8 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WhovaZoho Assist
    Likelihood to Recommend
    9.6
    (277 ratings)
    8.7
    (24 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (41 ratings)
    8.6
    (14 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (95 ratings)
    9.0
    (6 ratings)
    Implementation Rating
    8.1
    (62 ratings)
    9.0
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    WhovaZoho Assist
    Likelihood to Recommend
    Whova
    I think it works really well as a way to organize yourself while at a conference. As well, to network with said attendees I found it very valuable to remember names. Having an automatic rolodex with everyone I met and ensure I had their info to connect later
    Read full review
    Zoho
    If you have many remote users in challenging-to-access locations and they use multiple platforms (Windows, Mac, Linux), Zoho Assist is the solution. If you have a limited budget, you'll like Zoho Assist pricing. If you have a large team of IT technicians, you'll appreciate Zoho Assist's concurrent usage licensing.
    Incentivized
    Read full review
    Pros
    Whova
    • facilitated the sharing of research, perspectives, and resources on topics of interest
    • enabled easier connection to new and existing relationships with conference delegates and speakers
    • allowed me to catch up on content I missed due to time conflicts for concurrent sessions
    Read full review
    Zoho
    • One user's computer screen is black, no task bar and start button, after system crush, Unattended Access help me remote control it and use tools under quick Launch to change system settings and created new account for the user, so she can work few hours later.
    • One user computer need help vpn setup but it is not on Unattended Access list, so I create a temporarily Remote Support session, send the link to him by WhatsApp, after he download and install agent, I can connect and remote control it.
    • Sometimes user computer has randomly happening issue, I will connect it by Zoho Assist, record the remote screen, then will catch the issue and know it's triggered
    • sometimes I use video chat as a meeting tool with users
    • The file transfer by web client is useful for me, most of time is to upload files into user computer when it is not able to access our network drive
    Incentivized
    Read full review
    Cons
    Whova
    • Literature and pictures uploaded but no easy way to download the collection.
    • No easy way to access information after the period after the conference ended.
    • No easy way to access the list of participants and contact information - could be pdf'd.
    • There was a little connectivity issues but not much.
    • Some of the meetings were scheduled while we slept.
    • The cost of using Whova for small meetings.
    Incentivized
    Read full review
    Zoho
    • Instructions to the tech and the person receiving support could be more clear.
    • Providing mobile support is still a bit clunky. Interacting with the user's device on the other end is not totally functional.
    • It would be nice to have a PC app to use instead of accessing via the browser.
    Incentivized
    Read full review
    Likelihood to Renew
    Whova
    We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
    Read full review
    Zoho
    No answers on this topic
    Usability
    Whova
    Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
    Read full review
    Zoho
    Zoho Assist has proven to be a highly effective and reliable tool that I use on a daily basis. While the "wake up" feature occasionally fails to respond, this seems more likely due to network connectivity issues rather than a flaw in Zoho Assist itself. On rare occasions, the unattended access installation doesn't appear on the administrator's dashboard, which could potentially be caused by firewall restrictions rather than a problem with the software. Aside from these minor and infrequent issues, the platform has consistently performed well and has become an essential part of my workflow.
    Incentivized
    Read full review
    Reliability and Availability
    Whova
    We had no availability issues!
    Read full review
    Zoho
    No answers on this topic
    Performance
    Whova
    We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Whova
    I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
    Read full review
    Zoho
    Support is terrible. Quick to initially respond with the boilerplate "The information provided by you should be sufficient for my development team to analyse this further. I shall also write back to you as soon as I get an update from them on this
    regard." And then you will hear nothing more from them. Chase further and you'll get stock responses such as "Our development team are still looking into this," etc.
    Read full review
    Implementation Rating
    Whova
    I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
    Read full review
    Zoho
    Make it easier to deploy mulitple agents for different departments.
    Incentivized
    Read full review
    Alternatives Considered
    Whova
    We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
    Read full review
    Zoho
    The value for Zoho Assist and the functionality is superior to what is now known as LogMeIn Resolve. I knew it before as Goto Assist. My decision to try out and ultimately purchase Zoho Assist has been a great one for my business. I am glad I heard about Zoho Assist and will continue using them for years to come.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Whova
    I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
    Read full review
    Zoho
    No answers on this topic
    Scalability
    Whova
    Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Whova
    • Whova made our virtual and hybrid events possible! Our virtual attendees loved the ability to interact and engage with each other, the exhibitors, the speakers and organizers of the event. It also allowed our in-person attendees to do the same, and navigate the conference on-site.
    • Whova made organizing the conference possible for our small staffed organization! We only have 1.25 FTEs and were able to pull off a hybrid conference in 2022. It wouldn’t have been possible without Whova!
    Incentivized
    Read full review
    Zoho
    • Zoho Assist helped in managing our files and records even if ours is not an Enterprise version.
    • Connectivity is maintained despite having faced some latency issues, thus allowing us to save more time and money.
    • Low maintenance costs, since Zoho Assist is cloud-based
    Incentivized
    Read full review
    ScreenShots

    Whova Screenshots

    Screenshot of the Mobile Event AppScreenshot of Sponsor & Exhibitor Tools

    Zoho Assist Screenshots

    Screenshot of On-demand Remote SupportScreenshot of Browser-based Remote SupportScreenshot of Unattended Access to remote computersScreenshot of Detailed Analytics