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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Wix

    Score8.1 out of 10
    N/AWix is a website builder used to grown an online presence. The platform allows users to build their website from scratch, choose from designer-made templates, or use an AI website builder to add sections, images, and text.

    $17

    per month

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    WixZoom Workplace
    Editions & Modules
    Free
    $0
    Light
    $17
    per month
    Core
    $29
    per month
    Business
    $39
    per month
    Business Elite
    $159
    per month
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    WixZoom Workplace
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    WixZoom Workplace
    Considered Both Products
    Wix
    Chose Wix
    I used Wix for several months after leaving WordPress and while evaluating it against Squarespace. I ultimately chose Squarespace because it provides a much more user-friendly editing experience.

    Wix does not run on a rigid grid system and clients were able to destroy the …
    Incentivized
    Zoom
    Chose Zoom Workplace
    Zoom is lightweight and easy to use with external users across multiple ecosystems. Easy to share and integrate with meetings and standard business practices make Zoom a go-to solution for collaboration with IT and Marketing teams. Other systems are clunky and resource hungry, …
    Incentivized
    Key User Insights
    Would buy again
    87%
    Would buy again
    27 Answers
    92%
    Would buy again
    419 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    93%
    Delivers good value for the price
    392 Answers
    Happy with the feature set
    84%
    Happy with the feature set
    26 Answers
    95%
    Happy with the feature set
    444 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    24 Answers
    92%
    Lived up to sales and marketing promises
    293 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    28 Answers
    95%
    Implementation went as expected
    333 Answers
    Features
    WixZoom Workplace
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Wix and Zoom Workplace
    Feature
    Wix
    -
    Ratings
    Zoom Workplace
    8.5
    1009 Ratings
    0% above category average
    High quality audio00 Ratings8.91001 Ratings
    High quality video00 Ratings8.91001 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Wix and Zoom Workplace
    Feature
    Wix
    -
    Ratings
    Zoom Workplace
    8.7
    1009 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31008 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Wix and Zoom Workplace
    Feature
    Wix
    -
    Ratings
    Zoom Workplace
    8.7
    1015 Ratings
    1% above category average
    Calendar integration00 Ratings9.1926 Ratings
    Meeting initiation00 Ratings9.2989 Ratings
    Record meetings / events00 Ratings9.2964 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Wix and Zoom Workplace
    Feature
    Wix
    -
    Ratings
    Zoom Workplace
    8.5
    877 Ratings
    2% above category average
    Live chat00 Ratings9.2859 Ratings
    Online Events Security
    Comparison of Online Events Security features of Wix and Zoom Workplace
    Feature
    Wix
    -
    Ratings
    Zoom Workplace
    8.9
    867 Ratings
    11% above category average
    User authentication00 Ratings8.9758 Ratings
    Participant roles & permissions00 Ratings8.7832 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Wix and Zoom Workplace
    Feature
    Wix
    -
    Ratings
    Zoom Workplace
    8.3
    239 Ratings
    0% above category average
    Hosted PBX00 Ratings8.4115 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.0143 Ratings
    Directory of employee names00 Ratings8.3220 Ratings
    Call Management
    Comparison of Call Management features of Wix and Zoom Workplace
    Feature
    Wix
    -
    Ratings
    Zoom Workplace
    8.2
    266 Ratings
    5% below category average
    Answering rules00 Ratings8.6194 Ratings
    Call recording00 Ratings8.8242 Ratings
    Call park00 Ratings7.9149 Ratings
    Call screening00 Ratings8.2167 Ratings
    Message alerts00 Ratings8.3212 Ratings
    Business SMS/External Messaging00 Ratings8.0137 Ratings
    Voicemail Transcription00 Ratings8.0185 Ratings
    Mobile apps
    Comparison of Mobile apps features of Wix and Zoom Workplace
    Feature
    Wix
    -
    Ratings
    Zoom Workplace
    8.9
    300 Ratings
    1% above category average
    Mobile app for iOS00 Ratings8.8266 Ratings
    Mobile app for Android00 Ratings8.9183 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Wix and Zoom Workplace
    Feature
    Wix
    -
    Ratings
    Zoom Workplace
    8.8
    252 Ratings
    3% above category average
    Centralized communications management00 Ratings8.9202 Ratings
    Team messaging00 Ratings8.9216 Ratings
    Team document sharing00 Ratings8.7195 Ratings
    Call and meeting analytics00 Ratings8.5205 Ratings
    Best Alternatives
    WixZoom Workplace
    Small Businesses
    WebWave
    Score9.5 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    10Web
    Score7.8 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WixZoom Workplace
    Likelihood to Recommend
    7.4
    (101 ratings)
    8.8
    (1073 ratings)
    Likelihood to Renew
    7.0
    (4 ratings)
    9.5
    (27 ratings)
    Usability
    7.7
    (10 ratings)
    9.5
    (46 ratings)
    Availability
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    9.0
    (3 ratings)
    Support Rating
    6.0
    (1 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    6.5
    (11 ratings)
    Configurability
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    9.0
    (1 ratings)
    7.3
    (2 ratings)
    Product Scalability
    8.0
    (2 ratings)
    9.9
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    WixZoom Workplace
    Likelihood to Recommend
    Wix
    I would recommend Wix if you're more website-savvy; it is more customizable than Squarespace. However, Squarespace's modules look more polished than Wix's, which you drag and drop onto the site. With Wix, you need to do a lot more work, and it allows for more customizations, but I am a lot quicker on Squarespace.
    Incentivized
    Read full review
    Zoom
    I think Zoom Workplace is much more helpful when it comes to meetings. We had to pivot due to the pandemic and I think Zoom Workplace grew and flourished in that. Now that we've returned to mostly in person in many aspects Zoom Workplace is still more helpful than in person meetings. Sometimes with people's schedules, job requirements, and outside life, it is really hard to get everyone together at one time, but with a virtual Zoom meeting, it works so much better and opens a lot more doors.
    Incentivized
    Read full review
    Pros
    Wix
    • Easy to create and duplicate website, and web pages for similar products, services and campaigns, so you do not have to start from scratch
    • Find features such as video, image and button, and templates to customise your website's feel and look. For example, recently, I was able to add a countdown timer for the sale of tickets to our online conference.
    • Creating website Anchors - making it easy for you to take a visitor to a particular part of a page so that they do not need to scroll through the entire webpage making it more user-friendly.
    • The SEO part of Wix makes it easy for you to set up meta data, create fully functional social media shares that are on brand and looks professional in the Google search engine..
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Wix
    • In my opinion, with the removal of the ADI web-building tool in favor of editor, user-friendliness has suffered tremendously.
    • In my opinion, the removal of the ADI web-building tool in favor of editor makes that a big portion of a website has to be redesigned, as items are now linked to each other in a different way than before.
    • In my opinion, the removal of the ADI web-building tool in favor of editor makes Wix only usable for professional website builders and no longer for the general public.
    Read full review
    Zoom
    • The new toolbars are not really an improvement over the old ones. Takes time getting used to ..should be in alphabetical order.
    • The chat from breakout rooms should be available separately.
    • it would be nice to be able to record the breakout room.
    • And have separate summaries.
    • Automatic sound from video.
    Incentivized
    Read full review
    Likelihood to Renew
    Wix
    We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Wix
    Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Wix
    I never had an outage issue per say. I would say it was very reliable of a website building platform and as a marketing source there was never any issues connecting it to the server. I don’t recall there being any editing tools or hosting issues. Nothing went down when using it.
    Incentivized
    Read full review
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Wix
    Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
    Incentivized
    Read full review
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Wix
    As stated before I didn’t use the support as I did not have the feature and did not often enough need the help. I was able to figure it out mostly on my own by exploring the site. I’ve found exploring and playing on it told me how to do most things.
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Wix
    Like I said I was a beginner so it was fun to navigate and teach myself how to implement the features when building and maintaining my site. It was a fairly easy place to host my domain, and creat something simple.
    Incentivized
    Read full review
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Wix
    Wix is a great starting platform for anyone looking to create a website. It definitely holds its own against any other all in one website creation platform. The one thing I would say is if your main focus is solely on eCommerce you may be better off using something like Squarespace which is specifically designed for that market.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Wix
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Wix
    I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
    Incentivized
    Read full review
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Wix
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Wix
    • Wix has helped the companies I've worked with to promote their products and events. Without Wix, it would be extremely difficult to create landing pages for email campaigns or advertisements so, Wix has enabled us to save a lot of marketing and design labor.
    • As a marketer for a non-profit (and previously for a startup), Wix has helped the companies I've served to build marketing campaigns despite having little to no marketing budget. Because many of its features are free or affordable, small businesses and non-profits receive a huge ROI since there isn't much investment required.
    Incentivized
    Read full review
    Zoom
    • Cost savings and improvement of call routing switching from land line to Zoom soft phone technology (moved from Verizon)
    • The Business license platform is always evolving and including new technology and tools - without raising our prices - a great business model
    • We were able to drop our separate service for after hours / on-call services and created IVR/queues for handling after hours calls
    • Integration with Outlook and Salesforce and proven to be a time saver for scheduling events and meetings
    Incentivized
    Read full review
    ScreenShots

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.