Overview
What is Chat2Desk?
Chat2Desk is an omnichannel helpdesk platform for sales and customer support via messengers. Connect WhatsApp Business API, Telegram, Facebook Messenger, Viber or widget with online chat to support clients 24/7.Chat2Desk differentiators Helpdesk tools:Select role: operator/admin/supervisor;Dashboards with reports;Fast chat transfer;Automatization:…
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Get StartedPricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://chat2desk.com/en/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Chat2Desk?
Chat2Desk is an omnichannel helpdesk platform for sales and customer support via messengers. Connect WhatsApp Business API, Telegram, Facebook Messenger, Viber or widget with online chat to support clients 24/7.
Chat2Desk differentiators
Chat2Desk differentiators
Helpdesk tools:
- Select role: operator/admin/supervisor;
- Dashboards with reports;
- Fast chat transfer;
- Automatization: chat bots, scripts, auto replies, templates, tags and macros;
- Mobile app to support customers;
- Integration with CRM;
- Self-service menu for clients.
Marketing tools:
- Sales funnels;
- Integration with analytics systems;
- Widget with online chat on the website;
- Mini landings for smartphones.
Chat2Desk Screenshots
Chat2Desk Integrations
- amoCRM
- Bitrix24
- Google Analytics
- Salesapcrm
- Mycrosoft Dynamics 365
- Creatio (formerly bpm'online)
- GenCRM
- Megaplan
- 1C
- Яндекс Метрика
- CoMagic
- Roistat
Chat2Desk Competitors
Chat2Desk Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows |
Mobile Application | Apple iOS, Android |
Supported Languages | English, Russian and etc. |
Chat2Desk Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 10% |
Mid-Size Companies (51-500 employees) | 70% |
Enterprises (more than 500 employees) | 20% |