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Ingeniux CMS

Ingeniux CMS


What is Ingeniux CMS?

Ingeniux is a provider of web content management and digital experience software. The vendor states their solutions are built to enable organizations to orchestrate the entire customer experience – from acquisition through to support and service – on any device, application, or website.…

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Recent Reviews

TrustRadius Insights

Ingeniux CMS is being widely used by various departments on university campuses for effectively managing and updating their websites. …
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Popular Features

View all 15 features
  • Role-based user permissions (7)
  • Admin section (6)
  • Publishing workflow (7)
  • Page templates (7)
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What is Ingeniux CMS?

Ingeniux is a provider of web content management and digital experience software. The vendor states their solutions are built to enable organizations to orchestrate the entire customer experience – from acquisition through to support and service – on any device, application, or website.…

Entry-level set up fee?

  • No setup fee
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Avg 8.2

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

Avg 7.7

Web Content Creation

Features that support the creation of website content.

Avg 7.7

Web Content Management

Features for managing website content

Avg 7.4
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Product Details

What is Ingeniux CMS?

Ingeniux is a provider of web content management and digital experience software. The vendor states their solutions are built to enable organizations to orchestrate the entire customer experience – from acquisition through to support and service – on any device, application, or website. Ingeniux CMS is designed to manage and deliver modern websites, customer support portals, online communities, and other customer touchpoints.

The vendor further states Ingeniux builds content management software with a focus on content itself, believing in intelligent “structured” content, and design software to enable content reuse, true mobile and multi-channel content delivery, and insightful content discovery. Their content-as-a-service capabilities deliver content into web and mobile applications, and other key channels.

Ingeniux software is available as a fully managed software service or an on-premise application. Their team offers service and support to customers worldwide.

They invite readers to learn more at

Ingeniux CMS Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: .NET

Ingeniux CMS Screenshots

Screenshot of Ingeniux CMS dashboard.Screenshot of Ingeniux CMS, built on the ASP.NET framework.Screenshot of Ingeniux CMS digital asset manager.Screenshot of Ingeniux CMS supports personalized content.Screenshot of Ingeniux CMS supports headless content management.Screenshot of Ingeniux CMS, available as an on-premise application of Software-as-a-Service.

Ingeniux CMS Video

Why Ingeniux CMS

Ingeniux CMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Sitecore Experience Manager, Crownpeak CMS, and OU Campus are common alternatives for Ingeniux CMS.

Reviewers rate Role-based user permissions and Admin section and Community / comment management highest, with a score of 9.1.

The most common users of Ingeniux CMS are from Mid-sized Companies (51-1,000 employees).

Ingeniux CMS Customer Size Distribution

Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)35%
Enterprises (more than 500 employees)50%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ingeniux CMS is being widely used by various departments on university campuses for effectively managing and updating their websites. Users have found the CMS to have a user-friendly interface, making it easy to learn and navigate. With Ingeniux CMS, users are able to quickly publish important notices, link to active directory and other user management systems, and efficiently organize content. For instance, the Communications and Marketing Department relies on Ingeniux CMS to manage the public website of the university. They have approximately 90 users who have access to update specific sections of the website, while being overseen by CMS managers.

Moreover, Ingeniux CMS has also gained popularity among web development agencies working with clients in higher education and tourism sectors. These agencies utilize the CMS for designing and developing websites, benefiting from its seamless integration with static websites. In fact, Ingeniux CMS has been a trusted tool for web development agencies since 2011. Additionally, companies find it suitable for generating a CMS for products as it provides essential features like documentation, feedback, and commenting functionalities. The integration of Ingeniux CMS with Google Analytics allows businesses to efficiently track website performance.

Furthermore, the versatility of Ingeniux CMS was evident when it was used recently to develop a customized CMS for product documentation. This implementation resulted in a successful launch and received positive feedback from employees. They appreciate the centralized site structure along with its robust search and filter capabilities. Moreover, the inclusion of features like feedback and commenting further enhances collaboration and ensures smooth communication among stakeholders.

Notably, Morgan State University has chosen Ingeniux CMS as their go-to content management system for their website. The flexibility and security offered by the CMS make it an ideal solution for managing content across different roles within the institution. Similarly, government universities have also recognized Ingeniux CMS as the best solution for efficiently managing their extensive content libraries. Overall, users across various industries have found diverse use cases for Ingeniux CMS, leveraging its user-friendly interface and feature-rich functionalities to effectively manage website content.

Easy Content Organization: Many users have found the drag and drop feature in the site tree to be extremely helpful in organizing content, making it easy to place pages where they want them to live. Some reviewers appreciate that Ingeniux CMS abstracts away confusing elements found in other CMSs, providing users with the necessary tools to build out their content.

Flexible and Powerful Templates: Users praise the PageBuilder tool in Ingeniux CMS for its versatility and wide range of components and widgets available for creating powerful templates. They also highlight the advantage of easily integrating static code into the CMS. Several reviewers value the ability to add content to existing templates efficiently.

Intuitive Navigation and User-Friendly Interface: Many users find Ingeniux CMS user-friendly, with simple and intuitive navigation to pages. Reviewers appreciate that formatting content in the CMS is straightforward, with an option to use HTML if desired. This allows more people to perform their tasks without extensive training.

Functionality Overwhelming: Some users have found the functionality of the CMS overwhelming, particularly for new users. They feel that there is a steep learning curve and it can be difficult to navigate and utilize all of its features effectively.

Lack of Developer Support: Several reviewers have mentioned that the lack of developer resources and online communities makes it challenging for developers to find support and answers to their questions. This can lead to delays in development or troubleshooting issues.

Insufficient Documentation: Many users have expressed frustration with the documentation provided by the CMS. They feel that it is insufficient for getting a developer up and running, especially when compared to other CMS options. This lack of comprehensive documentation can hinder efficient usage of the system.

Users commonly recommend Ingeniux as a reliable content management system and partner for companies in search of one. They suggest having Ingeniux handle the initial build-out of a new site to ensure that standards and best practices are implemented. Users appreciate the flexibility and ability to customize features offered by Ingeniux, which makes it a solid choice for a CMS. Despite acknowledging that there are cheaper alternatives available, users still consider Ingeniux to be a good option. Furthermore, users highly recommend consulting with Ingeniux for higher education purposes and finding a development partner with experience in working with Ingeniux.

Attribute Ratings


(1-8 of 8)
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Jenson Albie | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Its dashboard is quite clear and visible.
  • Its reports are very flexible and helpful for us since they contain all the information that is necessary.
  • The content scheduling feature is good in facilitating us by publishing the content at the time we set.
  • A content repository is amazing as it allows editing, tagging and managing, and storage of the published as well as scheduled publish content.
  • The customer support of this tool needs to be made cognizant of their responsibilities.
  • I wish there would be more templates for mobile.
  • I am not satisfied with the customizations it provides the appearance of the web pages.
Score 9 out of 10
Vetted Review
Verified User
  • We could page annotation for our courses just because of the default inbuilt support for audio content from the scratch.
  • This is more than a WYSIWYG as it allows to work with audio, video, text, image content along with indexing the content as well as documents (pdf, epub, hotspots) too.
  • 24/7 support as well as the in person and live online training sessions helped our staff understand how dynamic and agile organization of content worked with Ingeniux.
  • This helps us cater to users who want the output of courses in different formats like pdf, epub, indesign xml.
  • SEO Management - though our courses are not available free publicly but still within our systems a better search engine for the courses and its content could work very well.
  • Ingeniux could be more interactive when it comes to exporting/importing documents.
Anna O'Neal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The taxonomy that drives the search and filter is very easy to configure in the CMS.
  • The Word Output feature allows us to generate Word files of content on the fly. We love this!
  • The CMS allows for easy set up with Google Analytics.
  • I would love to see the ability to add inline comments on pages during documentation reviews.
  • I would love to see more print options directly from the navigation on the publish site. For example, it would be nice to right-click on a section and have the option to print that whole section (or even create a PDF that the user can download).
  • Customized searches would be a great addition.
Ronald Pleban | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Navigating to the pages was very simple. This was great because if someone told you there was an issue on a page it was easy to find.
  • Formatting was very easy. You didn't need to use HTML, but there was an option where you could. This was nice because then more people could be doing their job with less training
  • The Preview feature allows you to see the site before you publish it. This was good in preventing errors.
  • For my job, Ingeniux CMS did everything I needed it to. I really don't have any complaints.
Robin Ruetenik | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Customer Service. Ingeniux is a relatively small CMS company, and that's its strongest asset.
  • Training. Their trainers are the best in the business. They break down areas that are hard to understand into manageable pieces. Training for CMS Administrators was one of my best professional experiences.
  • Specialization in higher ed. It's nice to have a company that knows what they're doing. In the realm of higher ed, the visitor experience is very different from selling a physical product, and IGX recognizes that, adjusting their CMS accordingly.
  • User Interface. It could use a refresh.
  • More online resources. The most recent Admin manuals, training or how-to videos/screencasts, etc.
January 18, 2016

Ingeniux Feedback

Karen Rubinstein | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Allows us to add content to an existing template.
  • Lack of good documentation for more 'advanced' options. An online manual would be nice.
  • Author - Publisher flow could be improved. If a user is both an author and a publisher of their 'site' we need to go through the "re-edit" / "send to publisher" over and over. If one is a publisher we should be able to 're-edit" then publish right away without having to go back into author mode.
January 05, 2016

Powerful, modular CMS.

Ian Moffitt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Ingeniux CMS is great for a freeform organization of your content, because it abstracts away all the confusing elements you'd find in most CMSs and just gives you the raw tools to build out your content.
  • Ingeniux CMS has a very powerful PageBuilder tool that allows both customers and developers to create powerful, versatile templates with a large palette of components and widgets your users can use.
  • The ease of integrating static code into the CMS is a definite advantage over other systems.
  • Everything you will need for your website will likely need to be built from scratch. There are little to no out-of-the-box modules that come with the CMS.
  • There is a total absence of a user community for Ingeniux, so obtaining support from anyone other than Ingeniux themselves is non-existent.
  • Ingeniux is getting better at this but the documentation of their product and feature set is somewhat limited, and generally only available through in-person training sessions, which can be costly.
La Shauna Nichols | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Organizing content has never been easier! - it's a matter of drag and dropping pages in a site tree where you want them to live
  • Powerful Taxonomy tagging system - does everything from adding a reference to your page which can be activated wherever taxonomy tags are accepted in your site to transforming user interaction to generate dynamic content on a fly
  • Good support team - always there to answer questions and help. This is a plus!
  • Functionality, functionality, functionality - the cms has so much functionality to a new user, it is somewhat overwhelming
  • Not much developer resources/communities can be found online, which makes it somewhat difficult when you-the developer gets stumped at a question. Their documentation could use some work as well, as it does not cover enough to get a developer who has never used the CMS up and running on their own compared to other CMS'
  • They can get pricey when integrating or developing for a client, which is why their market is mainly mid-to-large sites
  • Updates are frequent when a new version of the cms software is released. Testing the updates in a staging environment is always encouraged before implementing new patches/updates on your live site.
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