Jane

Users have reported receiving exceptional customer service and support from the company, with prompt responses to their inquiries through social media and from the dedicated support team. This software is highly recommended for basic, smaller practices that do not require complex functionalities. Users have expressed high satisfaction with the software, finding it superior to the competition they previously used. It has significantly streamlined daily tasks and made work more enjoyable for users, particularly when compared to other EMR systems they have utilized in the past.

The software seamlessly integrates into users' clinics, providing efficient management of scheduling and electronic medical records. Users are thrilled with their choice of this software as they began their practice. It has fully met users' expectations without any hidden issues or lack of functionality. In addition, users appreciate the comprehensive reporting capabilities of the software and the interactive webinars that facilitate user feedback and suggestions.

Users also highlight the impressive level of assistance provided by the support team in resolving their issues and concerns. They find the software reliable, multifunctional, and user-friendly, with an intuitive interface. The software offers easy-to-follow training materials and regular updates with innovative features and integrations. Users value the convenience of the online booking system and effective communication with company representatives.

The simplicity of the software is highly praised by users who can easily create custom intake forms and consents tailored to their clinic's needs. The customer service provided by the company is consistently positive and supportive. Users enjoy utilizing the software to customize it according to their specific requirements while appreciating the local ownership of the company. Overall, users express overwhelming satisfaction with this software, highlighting its flexibility, ease of use, and responsive user community.

Moreover, during the COVID-19 crisis, this software has played a pivotal role in enabling business continuity through online video conferencing and training sessions. As solo-preneurs, users find it indispensable as it consolidates all necessary features in one platform. The software caters specifically to charting therapists and has proven invaluable for online scheduling and insurance claim processing. Users rely on the software for efficient client management, generating reports, and creating and managing various forms required for their clinics.