Kluff

Kluff is a collaborative AI workspace where employees and AI agents work from shared company context. A company gets one workspace in which integrations, workflows, decisions, and memory are shared, so what one person or agent learns is available to the rest of the team.

Key Capabilities

• Shared integrations: Kluff connects to business tools such as Salesforce, HubSpot, Zoho, Gmail, Google Drive, Notion, Confluence, Jira, Zendesk, Intercom, Stripe, Xero, Snowflake, BigQuery, and PostHog, plus custom connectors and Model Context Protocol (MCP) servers. The vendor states that the library holds 89 tools. An integration connected once at the organization level is available company-wide, and teammates request access instead of setting it up again. Each project controls which tools its agents can reach.
• Agents in shared threads: Users ask questions in team threads, and an agent works across the connected tools to answer. For example, a user can ask for a client's support ticket history from Zendesk and have the agent draft calendar invites for renewal reviews. Users can also create agents and @mention them in channels. Answers, decisions, and context are stored in the workspace's memory for use by other people and agents.
• Artifacts: Answers can become generated outputs such as dashboards, which update automatically as new data arrives from connected sources.
• Skills: Repeatable workflows can be saved and shared so any team member can run them with the same steps.
• Flows: Workflows can be scheduled, such as tracking a month-end close and posting progress to the team, or sending a recurring invoice reminder.
• Approvals: Each tool can be set to an approval mode, including "Ask first" and "Automatic". With "Ask first", an agent proposes an action, such as emailing a customer or updating a customer relationship management (CRM) record, and waits for a human to approve it in Notifications.
• Video calls: Jam, a built-in video call, keeps notes and decisions from a call in the related thread.

Audience & Use Cases

• Audience: Teams such as customer success, finance, and operations at companies that run their work across several business tools.
• Use Case: Asking a question that spans several systems, such as pulling a client's ticket history and drafting renewal meeting invites.
• Use Case: Saving a repeatable process as a skill for any team member to run.
• Use Case: Scheduling recurring workflows, such as invoice reminders or month-end close tracking.
• Use Case: Requiring human approval before an agent contacts customers or changes records.

Technical Specifications

• Platforms: Web, desktop (macOS, Windows, Linux), and mobile (iOS, Android).
• Credentials and scopes: The vendor states that integration credentials are encrypted and injected at runtime and not placed in prompts, and that integrations request only the scopes they need.
• Data handling: The vendor states that personally identifiable information is redacted before it reaches a model, and that model access is routed through Kluff's infrastructure and not sent directly to model providers.
• Authentication: Single sign-on (SSO) and SCIM are listed on the Enterprise plan. Multifactor authentication (MFA) is listed in the supplied copy.
• Business plan: $15 per user per month, billed monthly, for up to 100 users, with a three-user minimum and a 14-day free trial. It lists unlimited projects, schedules, connectors, and agent running time, and unlimited AI usage under a fair use policy.
• Enterprise plan: Custom pricing. It adds SSO and SCIM, policy controls with audit history, usage analytics, and dedicated support.