Good for Sales and Support teams
We are in Sales, and Krispcall helps with reaching out to the prospects and doing the necessary work. I really like how I can do the live …
Starting at $15 per month per user
View PricingOverview
What is KrispCall?
Krispcall is a virtual cloud phone system that provides cloud telephony service for businesses of all sizes and types. It's integrated call contact center software with support for CRM integration allows users features useful for business communication. With features like Shared Numbers, Number Porting, Interactive…
Recent Reviews
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://krispcall.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month per user
Product Details
- About
- Competitors
- Tech Details
What is KrispCall?
Krispcall is a virtual cloud phone system that provides cloud telephony service for businesses of all sizes and types.
It's integrated call contact center software with support for CRM integration allows users features useful for business communication. With features like Shared Numbers, Number Porting, Interactive Voice Response (IVR), Intelligent Call Routing, Customized Greetings, Call Recording, and a Unified Callbox, KrispCall aims to present a complete business phone systems.
KrispCall can be used to manage personal, business, and corporate telephony requirements from a single app (Web, Android, iOS). The user can get global numbers from more than 100 countries, enabling businesses to expand internationally.
The KrispCall mobile app lets users access all features easily and helps connect with customers more easily through a mobile phone.
KrispCall Features
Cloud PBX Features
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Additional Features
- Supported: Click to widget
- Supported: Unified call Box
- Supported: Shared number
- Supported: Simultaneous Calls
- Supported: Intelligent call routing
- Supported: Custom Greeting
- Supported: Call Monitoring
- Supported: Global Calling
- Supported: Call Transfer
- Supported: Voicemail Drop
- Supported: Contact Tags
- Supported: Call Filters
- Supported: Caller ID
- Supported: Power Dialer
- Supported: Forward to Cell Phones and Landlines
- Supported: Forward to Cell Phones and Landlines
- Supported: Business Hours
KrispCall Screenshots
KrispCall Competitors
KrispCall Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English |
Comparisons
Compare with
Reviews and Ratings
(4)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
KrispCall has proven to be a valuable tool for professionals looking to enhance the audio quality of their virtual communications. With its advanced noise cancellation technology, users have found that KrispCall significantly improves call quality by filtering out distracting background noises such as construction, animals, storms, or neighboring sounds. This solves the business problem of maintaining clear and distraction-free conversations regardless of the user's environment.
One key business problem solved by KrispCall is the need for enhanced call quality without the requirement of investing in new headsets with noise cancellation capabilities. Users find KrispCall to be a great alternative as it seamlessly integrates with popular communication platforms, allowing them to improve call quality without purchasing expensive physical equipment. This not only saves costs but also ensures that employees working from home or in noisy environments can have productive and professional conversations without being hindered by external sounds.
Another business problem solved by KrispCall is the ability to customize backgrounds during video calls. Users appreciate this feature as it reduces distractions and creates a more professional appearance during virtual meetings. Additionally, the number sharing feature of KrispCall ensures that no calls are missed, leading to increased customer satisfaction.
Overall, KrispCall addresses common business problems related to call quality and distractions in virtual communications, providing users with a seamless and convenient solution that enhances their overall communication experiences.
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
October 30, 2023
Good for Sales and Support teams
We are in Sales, and Krispcall helps with reaching out to the prospects and doing the necessary work. I really like how I can do the live call monitoring of my team members. The sales recording feature is also wonderful when I need some real-time analytics for the sales call along with the auto transcription of the conversation when in a hurry. I also find the call tagging feature very effective when searching for calls.
I have heard they are also launching bulk SMS, which I guess will be another great feature for outreach.
I have heard they are also launching bulk SMS, which I guess will be another great feature for outreach.
- Ability to do live monitoring of calls whenever I need to provide real time feedback to my team members as it also ensures smooth interaction
- Liked the option of auto-transcription whenever I am in a hurry and need just basic transcript of what happened on the call
- Call Analytics is also great for you to help identify trends, and get some granular data points for making some strategic decisions
- Integration with Salesforce isn't there, which I believe every software must have these days.
- No bulk SMS feature
62.5%
6.3
86%
8.6
30%
3.0
40%
4.0
- seamless process for live feedback and monitoring
- helpful in strategic decision making
- reduce the burden of listening to the calls, as at times auto-transcript does the job for you
I am not a decision maker who decides whether to buy a software or not but yes Krispcall has a lot of advantages compared to other vendors in the similar lines and one of them is it being cost efficent.