September 17, 2019
Score 6 out of 10
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Return on Investment
- We stopped using the REQ/PO features directly within PeopleSoft and went with an integrated UI front end - the previous PeopleSoft resulted in many complaints from our end users. For example, before the tiles came around, there was too much clicking and navigating took too long as opposed to being easily available. Our end users often say, "It's not like Amazon."
- Having multiple systems also creates confusion and negative impact on our end users - having a more streamlined system that is user-friendly would be great.