Ping Intelligent Identity Platform Reviews

19 Ratings
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Score 8.4 out of 100

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Reviews (1-4 of 4)

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October 29, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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9
Really good customer support, we always receive what we need. Sometimes instead of [a] solution (which have to be developed) we are receiving [a] work around, which is helping ad hoc. Then after time [needed for support to] develop fix we are receiving full fix or we [are] just waiting for new version of the product where our "bugs" are fixed.
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August 11, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

10
For our enterprise, they've assigned a customer success manager to ensure our needs are being addressed, and that person is top notch in knowing our priorities, enhancement requests, and open cases. Every time we've needed to engage support for a problem or a how-to question, they've been highly responsive and followed up with us to ensure the case was completely resolved. Their support personnel are highly skilled and trained. This is a very customer-centric company.
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March 13, 2020
Ram Nair | TrustRadius Reviewer
Score 9 out of 10
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Support Rating

9
The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.
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July 29, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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Support Rating

7
Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.
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Ping Intelligent Identity Platform Scorecard Summary

Feature Scorecard Summary

ID-Management Access Control (5)
8.0
ID Management Single-Sign On (SSO) (6)
8.6
Multi-Factor Authentication (6)
8.3
Password Management (5)
8.1
Account Provisioning and De-provisioning (4)
5.6
ID Management Workflow Automation (3)
5.5
ID Risk Management (4)
6.3

What is Ping Intelligent Identity Platform?

The Ping Intelligent Identity Platform from Ping Identity in Denver, Colorado is an identity management and access solution (IAM) for enterprises. Features of the products include single sign-on, multi-factor authentication, user management with directory, provisioning and deprovisioning.

The solution is presented as a comprehensive, standards-based platform that allows users and devices to securely access any service, application or API from any device. Designed for hybrid IT environments, it can be deployed on-premises, in the cloud, or both, and provides centralized control to optimize the balance of security and convenience for all primary use cases.

Ping Intelligent Identity Platform Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Ping Intelligent Identity Platform's best feature?

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 8.6.

Who uses Ping Intelligent Identity Platform?

The most common users of Ping Intelligent Identity Platform are from Enterprises and the Pharmaceuticals industry.